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Summary of reviewsHôtel Des Iles in Essaouira enjoys an exceptional location, praised for its proximity to key attractions, the beach and the historic Medina. Guests highlight the stunning ocean views and easy access to the vibrant old town, fishing port and ramparts. The hotel offers convenient parking, making it an excellent base for exploring Essaouira's cultural and natural sites.
Breakfast reviews are mixed but generally positive with many guests enjoying the rich and hearty options. However, some feel the offerings fall short for a four-star hotel, noting a lack of fresh fruit and occasional organizational issues during peak times. Despite these criticisms, the friendly and attentive staff enhance the breakfast experience.
The dining experience at the hotel features commendable quality, particularly with well-prepared regional and international dishes. However, the menu can be pricey and limited, especially for full board guests. While the restaurant staff receive praise, consistency in food quality remains an area for improvement.
Room reviews vary with many guests appreciating the spaciousness, comfort and scenic views. Nevertheless, issues with cleanliness, outdated furniture and poor soundproofing are common complaints. Guests often mention the need for considerable renovations and better maintenance to meet expectations.
Cleanliness throughout the hotel is inconsistent. While many guests find the rooms and common areas clean and well-maintained, significant issues with dirty linens, mold and overall room hygiene upon arrival have been reported. Consistent efforts from the cleaning staff are acknowledged, but there is a need for structural improvements and a more rigorous cleaning regime.
Staff at Hôtel Des Iles are generally commended for their friendliness and professionalism. Guests appreciate the welcoming atmosphere created by the reception team and other staff members. However, there are occasional reports of unprofessional behavior and lapses in management presence.
The WiFi service at the hotel is problematic with many guests experiencing poor connectivity and limited access, especially in rooms. This unreliable service emphasizes the need for a better internet connection to meet modern guest expectations.
The outdoor pool is a standout feature, frequently praised for its cleanliness and pleasant environment. Though not as large as some photos might suggest and occasionally cold, the pool remains a highlight for many guests. Seagulls around the area are a minor inconvenience but do not significantly detract from the overall experience.
The hotel's beachfront location is highly appreciated, offering easy access to the beach and medina. The parking facilities receive positive feedback for their convenience, security and accessibility, greatly benefiting those traveling by car.
Families find Hôtel Des Iles accommodating with spacious rooms, family-friendly amenities and activities such as camel rides for older children. The hotel’s environment is well-suited for family vacations, providing comfort and convenience.
The beds at Hôtel Des Iles receive generally positive feedback for their comfort and cleanliness, contributing to restful stays for many guests. However, some improvements in consistency and quality are needed across different rooms. Show more
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Categories
Hotel near The Beach
Located on Boulevard Mohamed V, this hotel offers proximity to the beach. Its location allows easy access to the beach and other attractions.
Family Friendly Hotel
Features an outdoor pool and is located close to Essaouira Ramparts, making it a convenient and enjoyable base for families to explore the area. Offers family friendly amenities.
Business Hotel
The hotel has one meeting room and a largest conference room of 500 sq m. It also provides high-speed internet access.
Hotel with Parking
Hôtel Des Iles offers parking for guests. Its convenient location makes it a practical choice for visitors with vehicles.
4-Star Hotel
Hôtel Des Iles is ideally located at the entrance of Essaouira's old city, facing the sea and port. It features a nightclub and an outdoor pool, offering various recreational activities.
Hotel with Outdoor Pool
This hotel features an outdoor swimming pool and a children's pool. It is located within walking distance of the public beach.
Hotel for Honeymoon
Romantic Hotel
Hotel with Swimming Pool
Private Pool Outdoor Pool
Hotel with Private Pool Rooms
Room Types
Double or Twin RoomFeaturing free toiletries, this twin/double room includes a private bathroom with a bath, a bidet and a hairdryer. The twin/double room features a private entrance, executive lounge access, a dining area, a flat-screen TV with satellite channels, as well as sea views.
Superior BungalowBoasting a private entrance, this bungalow also includes 1 separate bedroom and 1 bathroom with a walk-in shower and a bidet. Featuring a terrace with garden views, this bungalow also offers executive lounge access and a flat-screen TV with satellite channels. The unit has 2 beds.
Presidential SuiteThis spacious suite includes 1 living room, 2 separate bedrooms and 1 bathroom with a walk-in shower and free toiletries. Boasting a terrace with sea views, this suite also offers a private entrance and a flat-screen TV with satellite channels. The unit has 4 beds.
Triple RoomThe triple room offers a private entrance, executive lounge access, a terrace with garden views as well as a private bathroom boasting a walk-in shower.
King Suite with Sea ViewFeaturing a private entrance, this suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath and a bidet. Boasting a terrace with garden views, this suite also offers executive lounge access and a flat-screen TV with satellite channels. The unit offers 2 beds.
Family Room with BalconyThe family room provides a private entrance, executive lounge access, a terrace with garden views as well as a private bathroom featuring a bath. The unit offers 3 beds.
Standard BungalowThe bungalow offers a private entrance, executive lounge access, a terrace with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.
Guest Reviews
6.5
Rated
Location
Hôtel Des Iles in Essaouira boasts an exceptional location, consistently praised by guests for its proximity to key attractions. Positioned right across from the beach, it offers stunning ocean views and is just steps away from the historic Medina. Guests appreciate the easy access to the fishing port, the ramparts and the bustling city center, all comfortably within walking distance. The hotel features convenient parking and ensures that both the beach and the city’s vibrant old town are within arm's reach. With such a strategically perfect setting, Hôtel Des Iles serves as an excellent base for exploring Essaouira's rich cultural and natural offerings.
Breakfast
Guests at Hôtel Des Iles have varied opinions about the breakfast experience. Many appreciated the rich, hearty and delicious options available, often highlighting the good quality and variety of items offered. Phrases such as "rich breakfast," "delicious, hearty breakfasts," "good breakfast," and "fantastic breakfast" appear frequently, suggesting a generally positive experience for many visitors.
However, there are notable criticisms as well. Several guests felt the breakfast did not meet the standards expected for a four-star hotel, describing it as "basic," "average," and "mediocre." Specific complaints included the lack of fresh fruit, poor quality of pastries and a perceived imbalance between price and quality. Instances of poor organization and limited choices, especially during peak times, were also mentioned.
Despite some negative feedback, the friendly and attentive staff often received praise, contributing positively to the overall breakfast experience. In conclusion, while the hotel's breakfast offerings have strengths in variety and quality for some, there is evident room for improvement, especially in consistency and meeting guest expectations for a four-star establishment.
Dinner
Hôtel Des Iles offers a dining experience that features a mix of notable highlights and areas for improvement. Guests have appreciated the chef's ability to prepare exceptional dishes such as a very good tajine, reflecting a mastery in both regional and international cuisine. The meals are often praised for their good quality with plates being well-presented and the ingredients fresh. The restaurant staff are frequently commended for their attentive service, showing great care towards their guests' needs.
Despite these positive aspects, there are several criticisms that potential diners should be aware of. The food is generally found to be on the expensive side and the menu choices for full board guests are rather limited, typically offering just two options. The meal quality, while good for some, did not meet the expectations of others with some finding the food uninspiring and the breakfast pastries particularly disappointing.
With these mixed reviews, it is clear that while Hôtel Des Iles has the potential to offer delightful dining experiences, there may be inconsistencies in food quality and overall value.
Rooms
The reviews for Hôtel Des Iles painted a diverse picture of the rooms' conditions and amenities. On the positive side, many guests enjoyed the spacious, clean and comfortable rooms, some of which boasted beautiful views of the beach and ocean. The rooms by the pool were particularly appreciated for their location and direct access. The beds received compliments for their comfort and several reviews mentioned that the basic amenities were functional, including the availability of air conditioning and hot water.
However, a significant number of reviews highlighted several areas for improvement. Many guests encountered issues with cleanliness, noting that some rooms smelled musty or of urine and mold and several mentioned outdated furniture, decor and equipment that appeared very old and in poor condition. There were frequent mentions of rooms requiring significant renovation with old carpets, dirty wallpapers and dirty, dilapidated bathrooms being common complaints. Soundproofing was almost non-existent, leading to noise disturbances and some rooms suffered from electrical issues.
Maintenance was another recurring problem with reports of poor room upkeep, broken fixtures and some basic amenities missing, such as hair dryers and television. The cleanliness and provision of towels were also inconsistent with some guests noting the lack of towels for hours during the day. Overall, while the rooms’ spaciousness and views were appreciated, many elements of the rooms and facilities urgently need updating and better maintenance.
Beds
Hôtel Des Iles offers a varied experience when it comes to its beds with many guests praising the comfort and cleanliness. A significant number of reviews highlight the large and comfortable beds, some describing their nights as restful thanks to the high-quality mattresses and soft pillows. Extra pillows and large beds are also appreciated by guests who enjoy more spacious sleeping arrangements.
However, the reviews also reveal some inconsistencies. While many found the beds clean and comfortable, others reported issues with hard or old mattresses and in some cases, dirty linens. There were also mentions of beds being too firm or too soft, though new beds and mattresses were cited positively. Despite these mixed reviews, those who had a good experience with the beds seemed to find them generally satisfactory and conducive to a good night's sleep.
Cleanliness
'Hôtel Des Iles' presents a mixed experience when it comes to cleanliness. On the positive side, many guests have praised the hotel for its clean and well-maintained spaces. The rooms are often described as very clean, spacious and regularly tidied by diligent cleaning staff, who have been highlighted for their kindness and effort. Additionally, the pool and gardens receive frequent commendations for their cleanliness and upkeep, providing a relaxing and pleasing environment for visitors.
However, there are notable areas where the hotel falls short. Multiple guests have reported issues with overall room cleanliness upon arrival with specific complaints about dirty linens, mold, foul odors and even the presence of insects and rust stains. Some facilities, such as the terrace and dining room windows, suffer from neglect and contamination with bird droppings being a recurring issue. Various structural aspects, such as worn-out furniture and poorly maintained floors, also tarnish the hotel’s appeal. Guests have noted that many areas and amenities require urgent renovation.
In sum, while 'Hôtel Des Iles' boasts of some well-maintained areas and commendable cleaning efforts, there is a significant need for structural improvements and a more consistent cleaning regimen to ensure a uniformly satisfactory experience for all guests.
Staff
Reviews of Hôtel Des Iles highlight that the staff is consistently praised for being very friendly, attentive and professional. Guests commend the reception team, mentioning names like Younes and Mr. Hassan for their exceptional service. The staff's kindness, responsiveness and hospitable nature create a welcoming atmosphere for visitors. Guests appreciate the personalized attention and warm welcomes they receive upon arrival.
However, there are some criticisms as well. A few reviews mention instances of unprofessionalism among certain staff members, including the cleaning crew and note that on occasions, the staff did not listen or respond appropriately to issues. Some guests also indicated that there were lapses in management presence, affecting the quality of service during disputes.
Nonetheless, the majority sentiment leans towards positive, highlighting the staff's hard work and dedication. The balance of competence, friendliness, smiling demeanor and willingness to help makes the overall service at Hôtel Des Iles commendable.
Wi-Fi
When staying at 'Hôtel Des Iles', guests should be prepared for substantial challenges with the WiFi service. Several reviews highlight that the quality of the connection is consistently poor and in many instances, entirely non-functional. Guests have reported that there is no WiFi access in certain rooms, causing considerable inconvenience. Although there is some WiFi available in the living room, it does not compensate for the overall poor quality and limited availability throughout the hotel. Additionally, incorrect WiFi codes have been given out, further complicating access. Furthermore, the absence of room phones in working condition adds another layer of frustration for those attempting to stay connected. Improvements in the internet connection and reliability are necessary to meet the guests' expectations in this digital age.
Pool
Hôtel Des Iles features a central outdoor pool that is consistently highlighted in guest reviews as a standout amenity. Visitors appreciate the clean and well-maintained pool environment, which is regularly cleaned and a good place for relaxation. The pool appears aesthetically pleasing with many guests noting its beauty and nice appearance. Despite not being as large as it might seem in photos, the pool is regarded as a positive aspect of the hotel with some describing it as an excellent and nice pool that adds value to their stay.
However, the pool is not without its downsides. There have been mentions of a freezing cold temperature, which may deter some guests from using it. Additionally, the presence of seagulls around the pool area is frequently noted. While some find the seagulls a charming addition, others view this as a drawback, especially when it impacts the cleanliness.
The pool seems to cater well to children and includes facilities that are appreciated by families. Despite occasional reports of the area being shabby or run-down and rare instances of cloudy or dirty water, the pool overall remains a key highlight for many guests.
In summary, the pool at Hôtel Des Iles is generally well-regarded for its cleanliness, pleasant environment and suitability for relaxation, although improvements in maintenance and temperature regulation could enhance the experience further.
Beach
Hôtel Des Iles boasts an enviable location right on the seafront promenade, providing guests with effortless access to both the beach and the medina. Its central positioning places it just a stone’s throw from the beach, making it an ideal spot for seaside enthusiasts. The hotel's guests often appreciate the beautiful sea views from their rooms and the proximity to nearby attractions.
The convenience of being directly opposite the sandy shore allows for easy, spontaneous walks along the beach, adding a lovely routine to one's stay. Moreover, the hotel's location, a mere 100 meters from the city center, merges beachside tranquility with urban accessibility. The presence of a beautifully maintained pool area adds to the overall relaxation experience for guests who prefer lounging on the property.
Parking facilities and the central setting further contribute to the hotel's appeal, making it a comfortable choice for travelers seeking a blend of beachfront charm and city convenience. Despite the occasional visit from seagulls, the overall ambiance filled with ocean views and a Florida-like charm leaves a lasting impression on visitors. Whether planning to sunbathe, explore the medina or simply enjoy the beautiful seaside surroundings, Hôtel Des Iles provides a near-perfect location for a memorable stay.
Parking
Travelers to Hôtel Des Iles have frequently praised the parking facilities for their various positive aspects. The hotel offers good and ample parking, making it highly accessible for those traveling by car. Guests have particularly appreciated the free private parking, which is both convenient and comfortable. The monitored, secure parking provides peace of mind for visitors, ensuring the safety of their vehicles.
Parking is available directly at the hotel with some spaces located next to the rooms or even allowing guests to drive directly to their bungalows. This level of accessibility further enhances the convenience for guests. The central position of the parking area also adds to the ease of use.
Additionally, the staff at Hôtel Des Iles has been commended for their helpfulness and attentiveness, especially when assisting with parking needs. This prompt and polite service contributes to the overall positive experience for visitors. Overall, Hôtel Des Iles offers well-maintained and efficient parking facilities, making it a favorable choice for travelers with vehicles.
Family
Families seeking a vacation spot will be pleased to find that Hôtel Des Iles offers an array of amenities and activities tailored to family needs. Notably ideal for family vacations, the hotel features spacious and well-equipped family rooms complete with air conditioning, ensuring a comfortable stay. The proximity to the pool and organized spaces within the hotel make it exceptionally convenient for families. Group travel is also catered to with family-friendly accommodations designed to facilitate family and friends traveling together.
The hotel has a family-oriented atmosphere with multiple activities such as camel rides specifically planned for children, including those as young as nine years old. The thoughtful amenities and family-focused environment make it a recommended destination. While it may not be the best fit for families with very small children, those with older children will appreciate the organized and spacious accommodations that contribute to a stress-free family vacation.
4 Star
Hôtel Des Iles appears to be striving to meet four-star standards, but falls short in several key areas according to guest reviews. The predominant sentiment is that the hotel does not live up to its advertised four-star rating. Many guests expressed disappointment, stating that the quality of the facilities and services did not justify a four-star classification. Common issues include a lack of cleanliness in public areas and the absence of room service, which guests typically expect from a four-star hotel. Overall, the consensus is that the hotel would more appropriately be rated as a two-star establishment.
Outdoor Pool
The outdoor pool at Hôtel Des Iles stands out for its cleanliness and meticulous upkeep, providing guests with a refreshing and well-maintained environment. The pool is notably large and spacious, offering ample room for relaxation and leisure. Guests appreciate the outdoor swimming area, which features great pool facilities and a pleasant view, enhancing their overall stay. Though some have noted that the pool can be cold, the general consensus highlights the pool's pristine condition and inviting atmosphere as key positives.
Yes, Hôtel Des Iles has pool(s) that belong to one or more of the following categories: Private Pool, Outdoor Pool.
No, a spa isn't available at Hôtel Des Iles.
No, Hôtel Des Iles doesn't allow dogs.
Yes, parking facilities are available at Hôtel Des Iles.