Red Lion Inn and Suites Everett
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Summary of reviewsThe Red Lion Inn and Suites Everett garners praise for its convenient location, particularly for visitors to the Providence hospital, nearby casino, Downtown Everett and local attractions such as Mama's Cafe and Everett Community College. Its easy access from highways is appreciated for travel convenience, although some concerns about the surrounding neighborhood's safety are noted.
Guest reviews highlight the spacious and clean nature of the rooms with many commenting on their large size, bright atmosphere and especially comfortable beds. Bathrooms also receive accolades for their cleanliness and good shower pressure. However, maintenance inconsistencies, including mold, crumbs and bad odors in certain rooms, suggest a varied experience.
Cleanliness is a major point of concern with numerous complaints about mold, dirt, odors and even potential bed bug sightings. Yet, some guests do acknowledge instances of clean and comfortable accommodations, particularly recognizing the helpful front desk staff.
Staff reviews are mixed with many guests appreciating the friendly and accommodating nature of the front desk team, who are especially noted for their politeness and efficiency. However, some guests experience rude and unhelpful staff behavior, indicating an inconsistency in customer service.
The Wi-Fi service receives mixed feedback, where some find it satisfactory for general use, while others encounter reliability issues. Premium Wi-Fi is available at an extra cost.
Breakfast, unfortunately, is a significant disappointment with many guests reporting that the advertised included breakfast was not available, attributed to COVID precautions. This has led to frustration over unmet expectations and poor customer service responses.
In summary, while the Red Lion Inn and Suites Everett is appreciated for its strategic location and spacious rooms, the inconsistencies in cleanliness, staff behavior and amenities such as breakfast and Wi-Fi suggest a varied and sometimes disappointing guest experience.
Categories
Guest reviews highlight the spacious and clean nature of the rooms with many commenting on their large size, bright atmosphere and especially comfortable beds. Bathrooms also receive accolades for their cleanliness and good shower pressure. However, maintenance inconsistencies, including mold, crumbs and bad odors in certain rooms, suggest a varied experience.
Cleanliness is a major point of concern with numerous complaints about mold, dirt, odors and even potential bed bug sightings. Yet, some guests do acknowledge instances of clean and comfortable accommodations, particularly recognizing the helpful front desk staff.
Staff reviews are mixed with many guests appreciating the friendly and accommodating nature of the front desk team, who are especially noted for their politeness and efficiency. However, some guests experience rude and unhelpful staff behavior, indicating an inconsistency in customer service.
The Wi-Fi service receives mixed feedback, where some find it satisfactory for general use, while others encounter reliability issues. Premium Wi-Fi is available at an extra cost.
Breakfast, unfortunately, is a significant disappointment with many guests reporting that the advertised included breakfast was not available, attributed to COVID precautions. This has led to frustration over unmet expectations and poor customer service responses.
In summary, while the Red Lion Inn and Suites Everett is appreciated for its strategic location and spacious rooms, the inconsistencies in cleanliness, staff behavior and amenities such as breakfast and Wi-Fi suggest a varied and sometimes disappointing guest experience.
Dog Friendly Inn
This hotel welcomes two pets of any size. There are grassy areas and waste stations around the property.
Do you accept dogs in all rooms?
Yes
Yes
Is there an extra charge?
Yes, $ 15.00 per night
Yes, $ 15.00 per night
Should the dog owner notify you before checking in?
Not necessarily
Show more...Not necessarily
Inn with Parking
Offers free self parking available on site for guests.
Inn with Gym
Guest Reviews
The Red Lion Inn and Suites Everett receives praise for its location, offering convenience for guests visiting the Providence hospital, the nearby casino, Downtown Everett and local areas of interest, such as Mama's Cafe and Everett Community College. Its proximity to highways makes it easy to find and accessible for those attending events or tournaments. Guests also appreciate its visibility from the road and the central positioning for various activities around Everett.
However, some guests express concerns about the safety and the surrounding neighborhood, mentioning sketchy areas nearby and the presence of homeless camps and drug activities. Despite these issues, many find the location suitable for their needs and highlight it as a significant advantage of the property.
At the Red Lion Inn and Suites Everett, the overall sentiment regarding breakfast has been overwhelmingly negative. Guests have consistently reported that breakfast, which was advertised as included, was not available during their stay. Many emphasized that the hotel's claim of COVID precautions was the reason given for the lack of breakfast service with some mentioning that the former breakfast room is now being used for storage. There were no alternatives, such as packaged breakfast items or coffee, provided. The inconsistency between the advertised amenities and the actual service experienced has led to considerable disappointment with some guests also encountering unresponsive customer service when seeking refunds or clarifications. Additionally, concerns over the hotel's overall adherence to COVID-19 safety measures were noted with reports of staff not wearing masks and cleanliness issues in some rooms.
The rooms at Red Lion Inn and Suites Everett receive mixed reviews from guests. On the positive side, many reviews highlight the clean and spacious nature of the rooms. Guests frequently comment on the size, mentioning that the rooms are generous, large and spacious. Several reviews specifically note that the rooms were bright and had comfortable, clean beds with some pointing out that the beds were particularly soft and cozy. The bathrooms were also praised for being large and clean with good lighting and nice shower pressure.
However, some guests encountered issues that detracted from their experience. Several reviews mention rooms that felt unoccupied for a while or seemed sparse. A few guests reported significant cleanliness issues, including mold in the bathroom, crumbs under the bed sheets and rooms that smelled bad or were dusty. Noise was also a concern with thin walls making it possible to hear everything happening in adjacent rooms and even the sound of the elevator. Additionally, a few practical problems were noted, such as no garbage bins in the rooms, malfunctioning lights and a sink that did not drain well.
While the overall sentiment leans towards positive regarding comfort and cleanliness, the inconsistencies in room maintenance and amenities suggest that potential guests might experience varied conditions.
Guests of the Red Lion Inn and Suites Everett have varied opinions regarding the beds. A significant number of reviews highlight the comfort of the beds, often describing them as comfortable, firm, nice and great to sleep in. The pillows also received positive remarks for their fluffiness and comfort. However, some guests reported issues with bed quality, citing old and noisy foundations, visible stains and broken frames. A few noted that the beds were hard and uncomfortable with some mattresses showing clear signs of wear and cleanliness issues. Despite these mixed reviews, many guests still appreciated the comfort of the beds during their stay.
The guest reviews for Red Lion Inn and Suites Everett reveal significant concerns about the cleanliness of the hotel. Numerous travelers reported issues such as mold in bathrooms, dirty floors and visible stains on bed linens. Several guests noted unpleasant odors, including cigarette smoke and mildew, both in rooms and common areas. Hair was found on pillows and in supposedly clean towels, while some even encountered bed bugs. Common complaints included filthy bathtubs, dust-lined vents and dirty showers with black mold around the base. Outside the rooms, the parking lot and the perimeter of the hotel were described as dirty and trash-filled. Additionally, the hallways reportedly smelled of urine.
Despite these overwhelming criticisms, there were a few positive remarks. Some guests described their rooms as clean and comfortable, highlighting spacious accommodations and clean bedding in particular instances. The front desk staff received some praise for their helpfulness and one positive experience noted clean rooms with comfortable beds. Nonetheless, the general sentiment among reviews leaned heavily towards dissatisfaction with the hotel's overall state of cleanliness and maintenance.
The reviews of Red Lion Inn and Suites Everett reveal a mixed impression of the hotel's staff. Positive feedback highlights the consistently friendly, helpful and accommodating nature of many staff members, especially noting the front desk team who were praised for their politeness and efficiency during check-in. Guests appreciated the helpfulness in giving directions and switching rooms when necessary and several mentioned specific individuals at the front desk for their excellent service.
However, contrasting this, a significant number of reviews criticized the staff for being rude, unhelpful and at times, apathetic. Some guests recounted experiences with staff who had poor communication skills or displayed unfriendly behavior with instances of the staff refusing requests or being uncooperative. These negative experiences suggest that while some employees excel in customer service, there appears to be inconsistency in the overall guest experience at the hotel.
The Wi-Fi at Red Lion Inn and Suites Everett receives mixed reviews from guests. Some have found the internet service to be acceptable with speeds clocking in at 30Mbps, which is sufficient for general browsing and streaming. However, several guests have noted that the Wi-Fi service was unreliable and sometimes nonfunctional, despite being advertised as an included amenity. There is an option to pay for premium Wi-Fi at $10 a day, which may offer better connectivity, but the standard free Wi-Fi appears to have left some visitors dissatisfied.
Location Show Map
Location
However, some guests express concerns about the safety and the surrounding neighborhood, mentioning sketchy areas nearby and the presence of homeless camps and drug activities. Despite these issues, many find the location suitable for their needs and highlight it as a significant advantage of the property.
Breakfast
Rooms
However, some guests encountered issues that detracted from their experience. Several reviews mention rooms that felt unoccupied for a while or seemed sparse. A few guests reported significant cleanliness issues, including mold in the bathroom, crumbs under the bed sheets and rooms that smelled bad or were dusty. Noise was also a concern with thin walls making it possible to hear everything happening in adjacent rooms and even the sound of the elevator. Additionally, a few practical problems were noted, such as no garbage bins in the rooms, malfunctioning lights and a sink that did not drain well.
While the overall sentiment leans towards positive regarding comfort and cleanliness, the inconsistencies in room maintenance and amenities suggest that potential guests might experience varied conditions.
Beds
Cleanliness
Despite these overwhelming criticisms, there were a few positive remarks. Some guests described their rooms as clean and comfortable, highlighting spacious accommodations and clean bedding in particular instances. The front desk staff received some praise for their helpfulness and one positive experience noted clean rooms with comfortable beds. Nonetheless, the general sentiment among reviews leaned heavily towards dissatisfaction with the hotel's overall state of cleanliness and maintenance.
Staff
However, contrasting this, a significant number of reviews criticized the staff for being rude, unhelpful and at times, apathetic. Some guests recounted experiences with staff who had poor communication skills or displayed unfriendly behavior with instances of the staff refusing requests or being uncooperative. These negative experiences suggest that while some employees excel in customer service, there appears to be inconsistency in the overall guest experience at the hotel.
Wi-Fi
No, Red Lion Inn and Suites Everett doesn't have any pool.
No, a spa isn't available at Red Lion Inn and Suites Everett.
Yes, Red Lion Inn and Suites Everett welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
Yes, parking facilities are available at Red Lion Inn and Suites Everett.
Yes, Red Lion Inn and Suites Everett has a gym.
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