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Summary of reviewsKnights Inn Farmington Hills is praised for its highly convenient location, offering ease of access to work, events, and engagements, making it a favorable choice for those visiting the area for specific purposes. Situated centrally, its strategic positioning enhances the efficiency and comfort of guests' stays, complementing other amenities on offer.
The staff at Knights Inn Farmington Hills are frequently commended for their friendliness and courtesy, contributing to a welcoming atmosphere. The housekeeping and guest services teams are consistently described as polite and helpful, which delivers a positive experience during interactions with maintenance and general service personnel. Management appears to be attentive to occasional issues regarding professionalism, indicating efforts to improve any undesirable conduct.
While the location and staff receive positive recognition, the property's maintenance and cleanliness require substantial improvement. The rooms, often cited for cleanliness issues and unpleasant odors, detract from the overall appeal. The hotel's exterior is generally well-maintained, but this tidiness does not extend indoors. Concerns regarding dirty towels, sheets, fridges, and general room conditions, such as non-functional lights and the absence of smoke alarms and coffee pots, are prevalent. Instances of roaches, bed bugs, and scattered trash around the premises further highlight significant disparities from modern hotel standards.
In summary, Knights Inn Farmington Hills benefits from a strategic location and personable staff, which positively influence guest satisfaction. However, addressing cleanliness and room condition issues would substantially enhance the overall guest experience and align it more closely with contemporary expectations. Show more
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Accessible Hotel
Room Types
King Bed Non-SmokingThis air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
Queen Bed Non-SmokingFeaturing free toiletries, this double room includes a private bathroom with a bath. This double room features air conditioning and a flat-screen TV. The unit has 1 bed.
Queen Kitchenette Non-SmokingFeaturing free toiletries, this double room includes a private bathroom with a bath and a shower. The double room's kitchenette, which has a refrigerator and a microwave, is available for cooking and storing food. This double room features air conditioning and a flat-screen TV. The unit has 1 bed.
Premium King Bed Non-Smoking with Jetted TubOffering free toiletries, this double room includes a private bathroom with a bath and a shower. This double room offers air conditioning and a flat-screen TV. The unit has 1 bed.
Studio King Bed Kitchenette Non SmokingOffering free toiletries, this studio includes a private bathroom with a bath and a shower. This studio offers air conditioning and a flat-screen TV. The unit has 1 bed.
Two Queen Beds Non-SmokingOffering free toiletries, this quadruple room includes a private bathroom with a bath and a shower. This quadruple room offers air conditioning and a flat-screen TV. The unit offers 2 beds.
Guest Reviews
5.4
Rated
Location
The Knights Inn Farmington Hills boasts a highly convenient location, making it an ideal spot for those visiting the area. Guests frequently highlight the ease of access, finding it close to work, events, and other engagements. Its central position offers a great advantage, especially for those with specific purposes in the vicinity. Visitors have found the hotel's location to make their stay comfortable and efficient, complementing its other amenities. Overall, the Knights Inn Farmington Hills is well-regarded for its strategic positioning.
Rooms
Knights Inn Farmington Hills presents a challenging lodging experience, with rooms that frequently encounter cleanliness issues and unpleasant odors. Guests have noted outdated appearances and cleanliness concerns ranging from dirty sheets to a pervasive smell of cigarettes. Instances of roaches, spiders, and dead bugs in corners further detract from the hotel’s appeal. Some rooms are reported to have missing safety features like smoke alarms, and the property overall shows signs of neglect and aging. Potential travelers seeking accommodation here may want to prepare for a significant disparity from modern hotel standards.
Cleanliness
Nestled in Farmington Hills, Knights Inn struggles with maintaining cleanliness despite its convenient location. Guests frequently expressed disappointment, noting several cleanliness issues within the hotel premises and rooms. Reports of dirty rooms, bed bugs, and excessive hair were common. The property exterior appeared relatively clean and maintained; however, the condition did not extend to the interior. Issues included dirty towels, fridges, mildew, and non-functional room lights. Trash was often seen piling up in cans and scattered across the parking lot, detracting from the overall aesthetics. Complaints about insufficient room amenities, such as the absence of coffee pots, were noted alongside a recurring theme of unappealing sanitary conditions. It seems addressing cleanliness would markedly improve guest experiences at Knights Inn.
Staff
Knights Inn Farmington Hills showcases a friendly environment, with housekeeping and guest services consistently described as kind and courteous. Travelers consistently highlight the polite and helpful nature of the maintenance team, as well as the overall niceness of the staff. Despite these positive interactions, guests occasionally note issues with professionalism. Some staff members have been perceived as unprofessional, and there are concerns about cleanliness and the behavior of certain employees. Management is noted to be aware of these issues, implying an effort to address them. While staff interactions are often pleasant, instances of undesirable conduct have been reported, impacting the reputation of the hotel's environment.
No, Knights Inn Farmington Hills doesn't have any pool.
No, a spa isn't available at Knights Inn Farmington Hills.
No, Knights Inn Farmington Hills doesn't allow dogs.
No, parking facilities aren't available at Knights Inn Farmington Hills.
No, Knights Inn Farmington Hills doesn't have a gym.