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Summary of reviewsIbis Feira de Santana is highly regarded for its prime location, adjacent to the large Boulevard Shopping Mall, which guests find extremely convenient for accessing shopping, restaurants and other city attractions. The easy access to parking and well-maintained facilities further enhance its appeal to both business and leisure travelers. Despite some concerns about street traffic, the hotel's central position remains a standout feature.
Cleanliness and service quality receive frequent commendations. The rooms are generally praised for their comfort, cleanliness and modernized bathrooms, though there are occasional mentions of cramped spaces, noise issues and minor maintenance problems. The housekeeping service maintains a high standard, contributing to a pleasant stay.
Breakfast and dinner experiences are positively reviewed with many guests highlighting the excellent quality and diverse options at breakfast and the flavorful and well-prepared dinner dishes. Although some guests felt the breakfast could benefit from more variety and healthier options, the overall sentiment remains favorable.
Staff at ibis Feira de Santana are largely appreciated for their helpfulness and professionalism, especially at the reception. Specific employees such as Rafaela and Jackson are frequently praised. Nonetheless, there are isolated reports of less courteous interactions and slow service in some areas.
Free Wi-Fi is an area needing improvement with guests noting unreliable connectivity, particularly in rooms on higher floors. Parking also receives mixed feedback. While safe and ample, the parking lot’s location behind the hotel and the broken electronic gate create some inconvenience.
The beds are generally described as comfortable by many guests, though some note issues with old, deformed mattresses and thin pillows. The hotel offers a standard three-star experience, consistent with the Ibis brand, providing simple, clean and functional rooms that offer good cost-benefit.
Accessibility is well-regarded with easy access to the shopping mall, secured parking and a straightforward reservation process, although there is some room for improvement in ensuring comprehensive accessibility for all guests. The hotel is dog friendly, accommodating pets and providing friendly staff interactions, though pet fees and inconsistent service in some areas are cited as drawbacks.
Overall, ibis Feira de Santana offers a convenient, clean and comfortable stay with excellent service and dining options, making it a strong choice for travelers seeking good value in a central location. Show more
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Dog Friendly Hotel
This hotel is pet-friendly, allowing pets up to 15 kg. It offers air-conditioned bedrooms with cable TV, comfortable beds, a 24-hour bar, and event rooms. Complimentary WiFi and parking are included.
Hotel with Parking
This hotel includes complimentary parking. It is a well-located economy hotel for work or to enjoy the city and is close to the city center.
3-Star Hotel
This hotel offers well-located economy lodging with air-conditioned rooms, cable TV, and comfortable beds. It features a breakfast buffet with regional dishes, a 24-hour bar, and event rooms, complemented by free Wi-Fi and parking.
Business Hotel
Accessible Hotel
Room Types
Standard Double RoomThe double room features air conditioning, a minibar, as well as a private bathroom boasting a shower. This double room has a wardrobe, a safe deposit box, a flat-screen TV and a quiet street view. The unit has 1 bed.
Standard Double Room with Child BedThe family room provides air conditioning and a minibar, as well as a private bathroom featuring a shower. This family room features a wardrobe, a safe deposit box, a flat-screen TV and a quiet street view. The unit offers 1 bed.
Standard Twin RoomThe twin room features air conditioning, a minibar, as well as a private bathroom boasting a shower. This twin room has a wardrobe, a safe deposit box, a flat-screen TV and a quiet street view. The unit has 2 beds.
Guest Reviews
8.2
Very Good
Location
Ibis Feira de Santana boasts an enviable location, praised by guests for its convenience and proximity to key attractions in the city. The hotel is situated next to the large Boulevard Shopping Mall, which guests find very useful and accessible. This central position makes it easy to reach various points of interest and is beneficial for those looking to explore the city.
Many reviews highlight the excellent cost-benefit of the location with some guests mentioning that it's one of the hotel's strongest points. The close proximity to shopping, restaurants and other conveniences adds to the overall appeal. The convenience is further enhanced by the hotel's easy access to parking and well-maintained facilities. Despite a few swaying opinions about the traffic on the street, overall sentiments towards the location remain overwhelmingly positive.
Cleanliness, good service and comfort are frequently noted as complementary advantages. The superb breakfast offerings and friendly staff further enhance the staying experience, making it a top choice for both business and leisure travelers. Those looking for convenience, comfort and an excellent location will find Ibis Feira de Santana a fitting option.
Breakfast
The breakfast experience at ibis Feira de Santana has received a range of reviews. A significant number of guests praised the breakfast, highlighting its excellent quality and diverse options. Many reviews mention that the breakfast is very tasty with many varieties offered. Guests found the breakfast to be very good, superb and even sensational. Positive remarks also noted the excellent service and the ample variety available each morning, contributing to a satisfying meal.
However, there were some criticisms as well. A few visitors found the breakfast offerings to be limited with remarks on the lack of fresh fruits and a delay in replenishment of items. Some guests mentioned that the breakfast was reasonable or just okay with a need for more healthy options. Despite these occasional negative comments, the overall sentiment towards the breakfast at ibis Feira de Santana leans heavily on the positive, commending its range of dishes and the high quality of food available.
Dinner
The dinner experience at ibis Feira de Santana generally receives high marks from guests for its flavorful and well-prepared dishes. Reviewers frequently highlight the food as being very tasty with specific praise given to items like the grilled steak and moqueca, which are noted as particularly delicious. The breakfast also stands out, often described as wonderful and great, adding to the overall positive dining experience. Many guests agree that both breakfast and dinner are consistently of good quality with the restaurant earning acclaim for its tasty meals and excellent food. However, a few guests did mention issues with delayed service during dinner, particularly on Sundays, which seemed to impact their overall experience. Despite this, the food quality remained commendable with soups being a specific recommendation. Overall, the dining experience at ibis Feira de Santana is positively reviewed with a focus on great-tasting food that makes it worth the visit.
Rooms
The rooms at ibis Feira de Santana receive mixed reviews but generally lean towards the positive side. Many guests appreciate the comfort and cleanliness with the rooms being described as very clean organized and cozy. The beds often receive compliments for their comfort and the modernized bathrooms contribute to an overall appealing atmosphere. Despite the compactness, the rooms are equipped with basic amenities, making them well-suited for short trips.
However, several guests point out the small size of the rooms, noting that they can feel cramped and tight, which might not offer enough circulation space. Issues with noise from the bathroom, occasional musty smells and minor maintenance problems like mold or old furniture are mentioned. Some guests also experience inconveniences such as the lack of power outlets and inadequate accommodations for additional guests.
Despite these drawbacks, the efficient use of space and modern decor create an attractive and functional environment for travelers. For those prioritizing comfort, cleanliness and a good location, ibis Feira de Santana offers a satisfactory stay that balances cost and convenience effectively.
Beds
ibis Feira de Santana garners mixed feedback regarding its beds with a notable emphasis on comfort. Many guests appreciated the comfort, often describing the beds as very comfortable or super comfortable. Several reviews highlighted the combination of a comfortable bed and a cosy room as a positive aspect of their stay. Additionally, some guests noted good service, a convenient location and a satisfactory breakfast, which complemented their overall experience.
However, there were recurring concerns about the condition of the mattresses. Some guests found them to be old, deformed and in need of replacement, which detracted from the room's comfort. Thin and sometimes stained pillows also received criticism, affecting sleep quality. A few reviews pointed out that the beds may not be adequately sized for larger individuals and mentioned instances where bed arrangements were insufficient for families.
Despite these issues, the comfort of the bed frequently emerged as a highlight for multiple guests, suggesting that while there are areas for improvement, ibis Feira de Santana generally offers a satisfactory sleeping experience for many travelers.
Cleanliness
The guest reviews for 'ibis Feira de Santana' largely highlight the hotel’s commendable cleanliness. Many guests appreciated that the rooms were clean, comfortable and well-equipped. The hotel’s organized and tidy environment was repeatedly noted, creating a pleasant atmosphere for visitors. The general state of cleanliness across the hotel, including clean sheets and materials, received positive mentions. The housekeeping service was frequently praised for maintaining a high standard.
However, some critiques surfaced about the cleanliness of common areas, which were sometimes overlooked. Specific issues such as dirty carpets, unkempt bathrooms and musty smells in certain rooms were pointed out. According to the reviews, the hallways and some bathrooms needed more meticulous cleaning. A few rooms reportedly still had residual dirt and lacked thorough initial cleaning.
In summary, while most guests found 'ibis Feira de Santana' to be clean and comfortable, there were occasional lapses in maintaining the cleanliness of certain facilities and common areas.
Staff
At ibis Feira de Santana, the general consensus from guest reviews highlights the excellent quality of staff and their service. Many guests found the employees to be very helpful with consistent praise for attentive and supportive staff members. The reception is noted as being particularly good with several guests mentioning how welcoming and pleasant the receptionists were. Specific employees, such as Rafaela and Jackson, were singled out for providing excellent service.
The hotel stands out for having a super friendly and polite team, lending a warm and pleasant atmosphere to guests during their stay. Numerous reviews lauded the attentive nature and professionalism of the staff, making many guests feel well-received and taken care of. Guests frequently appreciated the great personal service, noting that employees were not only polite but also incredibly efficient and well-trained.
However, some reviews did mention occasional issues with staff demeanor with remarks about rude or inattentive employees, particularly in reception. There were sporadic complaints about slow check-ins and a few instances of unpleasant interactions with the waitstaff.
Overall, while there are areas for improvement, the predominant sentiment is that of satisfaction with the helpful and courteous service provided by the staff at ibis Feira de Santana.
Wi-Fi
The Wi-Fi at ibis Feira de Santana has received mixed feedback from guests. While it appears to work to some extent in the lobby, many have noted significant issues with connectivity in the rooms, especially on higher floors such as the 9th. The quality of the signal has been described as low, fluctuating and weak, making it challenging for guests who need reliable internet access during their stay. Overall, the Wi-Fi service has been highlighted as an area needing improvement.
Parking
Guests' experiences with the parking at ibis Feira de Santana reveal a mix of positive and negative aspects. On the plus side, many reviewers appreciated the ample, safe parking, describing it as good or even fantastic. Guests also noted that the hotel is conveniently situated next to a shopping mall.
However, several visitors found the parking situation challenging. The parking lot is located behind the hotel and requires navigating around the block to access it, which some found confusing and difficult, especially when the electronic gate was reported to be broken. There is no direct access from the hotel to the parking lot, meaning guests must go outside the building, complicating the process further. Some also mentioned concerns about the safety and setup of the parking area. Overall, while there are positive remarks about its safety and size, the complexity of accessing the parking lot affects the overall convenience for hotel guests.
3 Star
Ibis Feira de Santana provides a standard three-star experience, consistent with the Ibis network. Guests can expect simple yet comfortable and clean rooms. Despite the simplicity, the hotel is noted for offering an exceptional cost-benefit ratio, which is a commendable aspect of the Ibis brand. The facilities and services align well with what is typically experienced in other Ibis hotels, ensuring reliable and predictable quality for travelers.
Accessible
The 'ibis Feira de Santana' is noted for several positive aspects in terms of accessibility. Guests appreciated the hotel's proximity to the shopping mall, emphasizing the easy access to both the mall and the hotel itself. Access to the rooms is straightforward and the closed parking lot offers good security with the added measure of using a card to access the elevators and apartments. The reservation process is praised for its ease, complemented by good service at the reception, enhancing the overall experience.
Accessibility features are generally well-received with specific mentions of accessible rooms and common areas that are described as pleasant. However, there is room for improvement in accessibility to ensure all guests can enjoy their stay comfortably. The hotel's strategic location next to the shopping mall is another advantage, adding a layer of convenience for its visitors.
Dog Friendly
ibis Feira de Santana offers a welcoming environment for those traveling with pets, notably dogs. Guests have praised the hotel's staff members, particularly Rafaela and Jackson, for their excellent reception and kindness towards both the pets and their owners. The establishment is appreciated for being dog friendly, accommodating even larger pets over 15 kg.
However, there are also some less favorable aspects mentioned by guests. A daily fee is charged for each pet, which can significantly increase the overall cost of the stay. Additionally, some guests experienced poor service from certain receptionists, who seemed less enthusiastic about accommodating pets. Rooms assigned to pet owners were sometimes found to be less clean with reports of dog hair present.
Overall, ibis Feira de Santana is considered a good option for pet owners, especially those with dogs, but potential guests should be aware of the additional pet fees and inconsistent service quality.
No, ibis Feira de Santana doesn't have any pool.
No, a spa isn't available at ibis Feira de Santana.
Yes, ibis Feira de Santana welcomes dogs.
Yes, parking facilities are available at ibis Feira de Santana.