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Romantischer Seegasthof & Hotel Altes Zollhaus

Feldberg , Erddamm 31 (Show on Map)

8.0

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsRomantischer Seegasthof & Hotel Altes Zollhaus is a charming hotel with an unbeatable location nestled between two lakes and close to a national park. Guests can enjoy stunning lake views and easy access to swimming spots and hiking trails. The breakfast buffet is exceptional with a wide variety of delicious options and excellent coffee, served on the lakeside terrace with unbeatable views. The staff is super-friendly and helpful and the hotel is mindful of COVID-19 restrictions. The restaurant offers delicious dishes, including regional specialties and guests can dine on the terrace overlooking the lake. The hotel is highly praised for its cleanliness and the staff is noted for their friendliness and helpfulness. The beds are generally comfortable and the spa area includes a sauna with direct access to the lake. However, some guests found the rooms small and outdated and the pricing was deemed too high for the quality offered. Overall, Romantischer Seegasthof & Hotel Altes Zollhaus offers clean and comfortable accommodations for a romantic getaway.
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Categories

Hotel with Spa,

Family Friendly Hotel

Hotel with Free Wi-Fi,

3-Star Hotel

Room Types

Maisonette Double Room - Main Building Room features satellite TV, a desk, and a private bathroom. Also comes with a small loft area.

Maisonette Double Room with Lake View - Main Building Room features satellite TV, a desk, and a private bathroom. Also comes with a small loft area.

Economy Double Room - Annex Room features satellite TV, a desk, and a private bathroom. Located 100 metres from the main building this room includes a breakfast buffet and a flat-screen TV.

Economy Single Room - Annex Room features satellite TV, a desk, and a private bathroom. Located 100 metres from the main building this room includes a breakfast buffet and a flat-screen TV.

About Romantischer Seegasthof & Hotel Altes Zollhaus

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Guest Reviews

8.0

Very Good

Location

Nestled between two lakes and close to a national park, Romantischer Seegasthof & Hotel Altes Zollhaus boasts a location that's hard to beat. Guests are spoilt with stunning lake views and easy access to swimming spots and hiking trails. Despite being close to the town's shops and main road, the hotel enjoys a peaceful setting that guarantees a restful stay. The restaurant's lakeside terrace is a particular highlight, offering unbeatable breakfast views, while the waterside rooms with balconies promise idyllic sunsets. Whether you're a water sports enthusiast or simply looking to unwind, the hotel's impressive location makes it the perfect choice for an unforgettable vacation.

Breakfast

The breakfast at Romantischer Seegasthof & Hotel Altes Zollhaus is exceptional with a wide variety of delicious options and excellent coffee. Guests raved about the quality and selection with many calling it one of the best they've had. The breakfast buffet was described as outstanding, extraordinary and fantastic with everything one could wish for. The view of the lake from the terrace makes for a perfect setting to enjoy a meal. The food was always fresh, well presented and there was plenty to choose from, catering to every taste. The staff are super-friendly and helpful. Despite Covid restrictions in place, the breakfast buffet was well-stocked and guests were satisfied with the offering. Overall, the Romantischer Seegasthof & Hotel Altes Zollhaus serves up an impressively sumptuous breakfast spread that will leave guests feeling energized and ready to take on the day.

Dinner

At the Romantischer Seegasthof & Hotel Altes Zollhaus, guests can enjoy delicious dishes at the hotel's restaurant, located on the water. The staff is very nice and the dinner options are excellent, including regional specialties like fresh fish and Linsen-Bowl mit Tofu. Though the menu is exclusive, the creative and extremely tasty cuisine justifies the somewhat elevated price range. Guests can dine on the terrace overlooking the lake and enjoy surprises offered on the evening menu. However, some feel that the selection on the menu could be improved and that the prices are too high. Despite some mixed reviews, guests generally recommend trying the restaurant's offerings, which includes not only dinner, but also a superb breakfast.

Rooms

Romantischer Seegasthof & Hotel Altes Zollhaus is a charming hotel located directly on the lake, making it a beautiful and peaceful place to stay. However, guests should be aware that some rooms can get quite warm in the summer or be located on a street that can be noisy in the morning. While the rooms in the annex can be a bit of a walk from the main house, they still offer good standards with some being equipped with balconies and lake views. The rooms themselves vary in size and amenities, some featuring couches, tables and spacious bathrooms, while others are more basic and in need of renovation. The hotel is also mindful of COVID-19 restrictions and has implemented them well. While some guests may find certain rooms lacklustre for the price paid, overall, Romantischer Seegasthof & Hotel Altes Zollhaus offers clean and comfortable accommodations for a romantic getaway.

Beds

According to guest reviews, the beds at Romantischer Seegasthof & Hotel Altes Zollhaus are generally comfortable and provide a good night's sleep. Some guests found the mattresses to be perfect and praised the room's cleanliness, while others mentioned that the beds were a bit narrow or that the bedding was heavy. A few guests noted that the beds were not suitable for older or physically restricted individuals due to steep stairs or low height. However, the majority of guests were satisfied with the beds and mentioned that they slept well. Overall, the beds at this hotel seem to be decent and offer a comfortable stay.

Cleanliness

The Romantischer Seegasthof & Hotel Altes Zollhaus is highly praised for its cleanliness by guests. Many guests found the rooms to be clean and well-maintained with some mentioning that the rooms were modern and well-equipped. The cleaning frequency has been reduced to every two days due to coronavirus precautions, but guests reported that the rooms were still very clean. The staff at the hotel were also noted for their friendly and polite manner and for their adherence to hygiene rules. However, some guests noted that the smell of cleaning products was at times overpowering in the annex building and that there were some maintenance issues in the building. Overall, the hotel is considered to be a good choice for those seeking a clean and friendly stay.

Staff

The staff at Romantischer Seegasthof & Hotel Altes Zollhaus are praised for their friendliness and helpfulness, as well as their accommodating and attentive service. Reviews note that the staff is polite, courteous and quick to attend to guests' needs. The breakfast service in particular stands out with the quality of the continental spread and the warm, friendly service. The restaurant staff is also highly regarded with guests commending their knowledge, speed and willingness to assist. While some reviews mention a language barrier with non-German speaking staff, overall the team is noted for their warmth, friendliness and dedication to guest satisfaction.

Wi-Fi

Guests at Romantischer Seegasthof & Hotel Altes Zollhaus were generally unsatisfied with the hotel's wifi. Some complained of poor quality and frequent crashing, particularly in the annex. Others mentioned not receiving wifi in their rooms or only having limited access throughout the property. Despite these issues, some guests did note that the hotel provides free wifi and that staff attempted to address the connectivity problems. Additionally, the hotel offers free parking for guests.

Spa

The Romantischer Seegasthof & Hotel Altes Zollhaus has a beautiful spa area that includes a sauna with direct access to the lake. Guests have complimented the aesthetically pleasing outdoor area of the sauna and the towels provided for use. The opportunity to take a dip in the lake after a sauna session was noted as a highlight. Some guests felt the sauna could be hotter, but overall, it received positive feedback. The sauna was unfortunately closed during some stays due to COVID-19, which was disappointing for guests who were looking forward to using it. However, guests appreciated the hotel's efforts to maintain safety protocols.

3 Star

Romantischer Seegasthof & Hotel Altes Zollhaus received mixed reviews regarding its facilities and services. Some guests found the restaurant overpriced with inappropriate portions, while others felt that the quality did not match the price. Some found the rooms small and outdated and complained about the noise level and maintenance issues. Although the location was praised, the pricing was deemed too high for the quality offered. However, some guests found their stay pleasant and acceptable, especially those who stayed in the main house. Overall, the hotel could benefit from improvements in pricing and facilities.

No, Romantischer Seegasthof & Hotel Altes Zollhaus doesn't have any pool.

Yes, a spa is available at Romantischer Seegasthof & Hotel Altes Zollhaus.

No, Romantischer Seegasthof & Hotel Altes Zollhaus doesn't allow dogs.

No, parking facilities aren't available at Romantischer Seegasthof & Hotel Altes Zollhaus.

No, Romantischer Seegasthof & Hotel Altes Zollhaus doesn't have a gym.

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