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Summary of reviewsAirport Garden Rooms offers a budget-friendly and convenient option for travelers, particularly those flying in and out of Heathrow Airport. The standout feature is its ideal location, being just a short distance from Terminal 4, providing easy access to transportation links such as the nearby bus stop and Hatton Cross station. Guests appreciate the proximity to the airport and the quiet, peaceful environment despite being close to flight paths.
The rooms at Airport Garden Rooms are generally praised for their affordability, cleanliness and comfort. Many travelers find the accommodations modern and well-maintained with clean bed linens and towels being frequently highlighted. The availability of a shared kitchen adds an extra layer of convenience for families and budget-conscious guests. However, some areas for improvement include the size and decor of the rooms, cleanliness of shared facilities and the need for additional amenities such as extra pillows and work desks.
Cleanliness standards at Airport Garden Rooms receive mixed reviews with a leaning towards the positive. Many guests have found their rooms tidy and well-prepared, although there are occasional concerns about bathroom maintenance and the cleanliness of specific areas like the kitchen and floors. Despite these issues, the overall cleanliness is generally acceptable given the price point.
The staff are noted for their friendliness and helpfulness, especially during the check-in and check-out processes. Specific praise is given to the cleaning staff for their politeness and assistance. Nonetheless, there are significant gaps in staff availability and communication, leading to occasional inconveniences for guests. Issues such as security and theft of personal items have also been noted, which compromise the sense of safety.
Lastly, the beds at Airport Garden Rooms are a point of contention. While many guests find them clean and sometimes comfortable, others report issues with the mattress quality, noting that some are overused, soft or lumpy, causing discomfort. Complaints about bed sizes and squeaky noises further indicate the need for improvements in this area.
In summary, Airport Garden Rooms is a practical choice for travelers seeking affordable and convenient lodging near Heathrow Airport. With some attention to room amenities, maintenance and staff availability, the overall guest experience could be significantly enhanced. Show more
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Location
Airport Garden Rooms boasts an ideal location for travelers needing proximity to Heathrow Airport, particularly Terminal 4. It is just a short taxi or bus ride away, making it convenient for transit passengers. Despite its closeness to the airport, the area is quiet and free from airplane noise, providing a peaceful stay. The accommodation benefits from excellent transport links, including a nearby bus stop and easy access to Hatton Cross station. Guests find the location favorable for its accessibility and ease of connection to various points. Additionally, the presence of amenities like a kitchen and dining area adds to the convenience for families. While some guests note that the location isn't well-lit and can feel a bit isolated, many appreciate the overall convenience and reasonable pricing for an airport-adjacent stay.
Rooms
Airport Garden Rooms, conveniently located minutes away from London Heathrow Airport, is a mixed bag in terms of guest experiences. Travelers appreciate the hotel for its affordability and proximity to the airport, making it an ideal choice for those catching early flights. Rooms are described as clean with comfortable bedding and spacious areas for two and many guest rooms are praised for being modern and well-maintained.
Guests also enjoy the quiet atmosphere and the availability of a shared kitchen, which adds a layer of convenience. However, there are mentions of small and basic accommodations with some rooms being tiny and inadequately decorated. Shared facilities, such as bathrooms, have left some guests wanting for more, especially concerning cleanliness and hot water availability. The property could benefit from additional amenities like extra pillows, desks and USB port lamps.
In summary, while Airport Garden Rooms offers a practical and budget-friendly stay with essential comforts, potentials for improvement in room maintenance and additional amenities could enhance the overall guest experience.
Beds
Airport Garden Rooms offers clean accommodations with staff maintaining a commendable level of cleanliness, ensuring that beds appear visually clean and free of pests. However, several guests highlighted issues with the bed comfort and mattress quality. Some reported that the mattresses felt overused, soft or lumpy with some causing discomfort or even back pain, suggesting the need for replacements. The size of the beds also drew some criticism with some guests finding them particularly small. Nevertheless, there were instances where guests found the bed comfortable or described the beds as comfy. Though the beds occasionally made loud squeaking noises, the overall experience seems variable with a notable need for attention to the condition and comfort of the mattresses.
Cleanliness
Airport Garden Rooms presents a mixed yet leaning towards positive impression in terms of cleanliness. Many guests consistently highlight that the rooms were clean and easy to find with particular commendation for clean bed sheets, towels and general room tidiness. Visitors appreciated the cleanliness of the bedding, noting that they were comfortable and clean. The cleaning staff were also praised for their politeness and kindness.
However, some areas saw less favorable reviews. The bathroom cleanliness was a point of concern with reports of it being dirty and in need of better maintenance, especially following use by other guests. Issues with the overall cleanliness of the kitchen and specific parts of rooms, such as the floor, were noted. Despite these remarks, the facility seemed to maintain an acceptable level of general cleanliness that matched the affordability of the accommodation.
The guest experience was further enhanced by responsive staff and adequate amenities, although there's room for improvement in communication and upkeep of certain facilities. Overall, Airport Garden Rooms offers a budget-friendly option with decent cleanliness standards, suitable for travelers looking for straightforward, easy-to-reach lodging.
Staff
The staff at Airport Garden Rooms exhibit a mix of helpfulness and friendliness with numerous guests appreciating the ease of check-in and check-out processes due to detailed information provided by the hosts. The cleaner receives specific praise for being friendly and assisting with check-in, reflecting the general helpful attitude some staff members showcase, both on-site and over the phone. However, there are significant concerns about the lack of on-site presence, poor communication and unavailability during certain hours, which has caused considerable inconvenience for some guests, including an unfortunate situation where a guest had to spend the night outside. There are also serious security concerns with reports of food and drinks being stolen, which undermine the sense of safety for the guests. Overall, while there are commendable aspects of the staff's work, there are critical gaps in availability and responsiveness that need addressing to improve guest experiences significantly.
No, Airport Garden Rooms doesn't have any pool.
No, a spa isn't available at Airport Garden Rooms.
No, Airport Garden Rooms doesn't allow dogs.
Yes, parking facilities are available at Airport Garden Rooms.