Fernandopolis, 680 Avenida Litério Greco-20.272488,-50.234627(Show on Map)
9.1
Excellent
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout datesWed, 21 Oct - Thu, 22 Oct21 Oct - 22 Oct
1 Room2 Guests
Info
Summary of reviews
Summarized by AI
The Hotel Fernandópolis receives outstanding reviews, making it an ideal stay for both leisure and business travelers. Guests appreciate its excellent location, conveniently situated close to a shopping mall which offers easy access to a variety of services, dining options and entertainment for families and children. The proximity to both the highway and city center further enhances its appeal.
The hotel’s breakfast is frequently highlighted as a major positive, described as excellent, diverse and served in a clean and organized environment. Guests enjoy a wide array of fresh and tasty options, which include fruits, juices, breads, scrambled eggs, yogurts, cakes and jams. Friendly and polite staff contribute to a pleasant breakfast experience.
Dinner at the on-site restaurant also receives positive feedback with guests praising the tasty dishes and pleasant atmosphere. The restaurant is noted for its beautiful setting, although there have been minor issues such as delays in room service and occasional lapses in hallway cleanliness. Despite this, the overall dining experience remains commendable.
Rooms at the hotel are highly praised for their spaciousness, comfort and modern decor. Guests value the cozy and clean environment, featuring large and comfortable beds, well-designed contemporary decor and excellent showers. Cleanliness stands out as a strong attribute with daily housekeeping maintaining a spotless and well-organized accommodation. Although there were minor issues such as lighting problems and air conditioning inefficiencies, the general sentiment toward the rooms is overwhelmingly positive.
The hotel maintains a high standard of cleanliness throughout with spotless rooms and sanitary conditions that provide a sense of safety, especially amid pandemic concerns. Excellent cleaning service and daily towel changes contribute to a consistently clean environment.
Guests frequently commend the hotel staff for their attentiveness, politeness and professionalism. The team, including specific members such as João Pedro, Débora and Isabele, receive high marks for their helpfulness. Most interactions are positive, contributing to a warm and welcoming atmosphere, although a few guests noted less favorable experiences with some staff members.
The parking situation has mixed reviews. While the parking lot is conveniently located and offers both open and covered options, security and complexity were points of concern for some guests. Despite these drawbacks, the proximity to the mall adds a layer of convenience.
Overall, guests leave with a very favorable impression of Hotel Fernandópolis, particularly appreciating the comfortable beds, clean rooms, excellent breakfast and exceptional staff service. The hotel provides a restful and enjoyable stay that meets the needs of both business and leisure travelers.
Categories
Parking
Honeymoon
Dog Friendly
Romantic
Free Wi-Fi
Business
Accessible
Gym
Adult Only
4 Star
Check-in - Check-out
Check In:
14:00 - 00:00
Check Out:
01:00 - 12:00
Facilities
Parking
Restaurant
Pets allowed
Room service
Meeting/banquet facilities
Bar
24-hour front desk
Fitness centre
Garden
Non-smoking rooms
Facilities for disabled guests
Ironing service
Free parking
Internet services
Lift
Safety deposit box
Soundproof rooms
Heating
Fax/photocopying
WiFi
Allergy-free room
Free WiFi
Non-smoking throughout
Air conditioning
Lockers
Minimarket on site
Adults only
Parking on site
WiFi available in all areas
Board games/puzzles
Kids' meals
Parking garage
Accessible parking
Wheelchair accessible
Toilet with grab rails
Raised toilet
Lower bathroom sink
Emergency cord in bathroom
Wine/champagne
Visual aids: Braille
Coffee house on site
Fitness
Key card access
Security alarm
Smoke alarms
CCTV in common areas
CCTV outside property
Fire extinguishers
Food can be delivered to guest accommodation
Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Cashless payment available
Mobile app for room service
Room Types
Standard Twin RoomProviding free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The air-conditioned twin room provides a flat-screen TV with streaming services, soundproof walls, a minibar, a wardrobe as well as city views. The unit offers 2 beds.
Standard King RoomOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with streaming services, soundproof walls, a minibar, a wardrobe as well as city views. The unit has 1 bed.
Superior SuiteThis air-conditioned suite features a private bathroom, a wardrobe and a safe deposit box. The unit offers 1 bed.
Standard Triple RoomFeaturing air conditioning, a wardrobe and a safe deposit box, this triple room includes a private bathroom. The unit has 3 beds.
Superior Triple RoomProviding air conditioning, a wardrobe and a safe deposit box, this triple room includes a private bathroom. The unit offers 2 beds.
King Room with Roll-In Shower - Disability AccessThe spacious double room features air conditioning, a wardrobe and a safe deposit box. The unit has 1 bed.
Deluxe King SuiteThis suite's standout features are the hot tub and spa bath. This air-conditioned suite has a private bathroom, a wardrobe and a safe deposit box. The unit has 1 bed.
Guest Reviews
9.1
Excellent
Review Summaries
Summarized by AI
Location
The Hotel Fernandópolis boasts an exceptional location that travelers appreciate. Nestled conveniently close to a shopping mall, guests find it incredibly easy to access a variety of services, food options and even a supermarket without needing to venture far from the hotel. Many highlight the advantage of having both the highway and the city center within reach, making it an ideal spot for those on a road trip or for anyone needing quick access to downtown. The hotel’s proximity to the shopping center also offers great options for family entertainment and children’s activities. Cleanliness, modern installations and overall good service further enhance the appeal of this well-situated hotel. Despite minor concerns about navigating the parking area, the ease of location and the convenience offered by being adjacent to the mall contribute to a highly recommended stay for both leisure and business purposes.
Breakfast
At Hotel Fernandópolis, the breakfast experience consistently garners high praise from guests. Often described as excellent, impeccable and wonderful with a variety of fresh and tasty options, the breakfast service stands out as a highlight of their stay. Guests appreciate the wide array of offerings, including fresh fruits, juices, breads and other morning staples served in a clean and organized environment.
Notably, many found the breakfast to be very complete and varied, ranging from scrambled eggs and yogurts to cakes and jams. Despite some feedback suggesting a desire for even more variety or extended breakfast hours, the overall sentiment remains positive with guests characterizing the breakfast as delicious, diverse and well worth the price. The polite and friendly staff further enhance the morning atmosphere, making breakfast at Hotel Fernandópolis a delightful start to the day.
Dinner
Hotel Fernandópolis has received positive feedback regarding its dinner options. Guests have praised the hotel's on-site restaurant for its tasty and well-served food, noting particularly excellent dishes such as the Parmigiana steak. The restaurant itself has been described as beautiful and fantastic, adding to the overall dining experience.
However, there were some minor hiccups noted. On occasion, room service faced delays due to staffing issues and guests sometimes encountered trays and cutlery left in the hallways during the evening. Additionally, some dishes, like the filet mignon Stroganoff, have been mentioned as using lower-quality meat.
Despite these minor points, the overall impression of the dining experience at Hotel Fernandópolis has been very positive with many recommending the hotel's restaurant for its good food and pleasant atmosphere.
Rooms
The rooms at Hotel Fernandópolis have received significant praise for their excellent accommodations, spaciousness and comfort. Guests consistently highlight the cozy and clean nature of the rooms, noting that they are well-sized and designed with modern, contemporary decor. The large and comfortable beds, along with delicious showers, enhance the overall comfortable stay. The hotel features new installations, contributing to the well-maintained appearance and freshness of the rooms.
Cleanliness is a standout attribute with perfect cleaning service and daily housekeeping ensuring the rooms are tidy and welcoming. Guests have also appreciated the quiet and organized environment, making it suitable for both relaxation and work. Many mention the excellent structure, comfort and cleanliness of the hotel facilities, which include the rooms.
However, there are a few areas that guests found lacking. Some rooms had issues with lighting, air conditioning and occasional water leakage from windows. Additionally, small inconveniences were noted like short curtains, slow-draining bathrooms and a small mini-fridge. Despite these drawbacks, the overall sentiment toward the rooms remains highly positive, making Hotel Fernandópolis a commendable choice for travelers seeking comfort and quality.
Beds
Guests at Hotel Fernandópolis consistently rave about the exceptional comfort of the beds. The majority found the beds to be very comfortable with many describing them as wonderful, super comfortable and cozy. The large bed size and excellent bed-hygiene standards have also been highlighted, contributing significantly to the overall comfort and coziness of the rooms. The combination of comfortable beds, modern amenities like TVs and quality linens and towels creates a restful and enjoyable stay. Many reviews emphasize the great quality of both the bed and the shower, suggesting that these elements together make for a very satisfying lodging experience. Overall, the beds at Hotel Fernandópolis receive high praise for providing a spectacular comfort level, ensuring guests are well-rested during their stay.
Cleanliness
Hotel Fernandópolis is highly praised for its exceptional cleanliness and comfort. Guests consistently report that the rooms and accommodations are spotless, cleaned to a high standard and well-organized. The cleanliness extends to all areas, including bathrooms, which feature excellent showers and very clean linens. The staff responsible for cleaning are also noted for their professionalism and friendliness.
Beyond the rooms, the hotel maintains a high level of hygiene overall with daily cleaning and towel changes ensuring a consistent experience. This thorough sanitization, especially important during the pandemic, adds to the feeling of safety for guests. While there were a few isolated issues such as wet bathroom floors and occasional lapses in housekeeping, these are minimal compared to the overarching theme of cleanliness and organization.
The comfortable rooms, coupled with the impeccable cleanliness, create a very cozy and pleasant stay. Overall, guests leave with a favorable impression of the hygienic standards, comfort and general upkeep of the hotel.
Staff
The staff at Hotel Fernandópolis generally receive high praise for their attentiveness and politeness. The team, including specific members such as João Pedro, Débora and Isabele, stands out for their helpfulness and professionalism. Reception and overall service are frequently highlighted as spectacular with many guests noting the impeccable and friendly demeanor of the staff. Both the reception and general hotel team are described as well-prepared, quick and very attentive to guests' needs.
However, there are occasional mentions of issues, such as some employees being perceived as unfriendly or poorly trained. A few guests experienced less pleasant interactions, particularly with receptionists who were described as rude or inattentive. Despite these isolated incidents, the majority of reviews convey a warm and welcoming atmosphere created by a predominantly attentive, friendly and professional team. The exceptional customer service and the team's consistent politeness leave a lasting positive impression on many visitors.
Parking
The parking situation at Hotel Fernandópolis presents a mix of experiences for guests. The parking lot is conveniently located and shared with a shopping mall, offering both open and covered options. Some guests appreciated the easy access and spaciousness, while others found the underground section beneficial. However, there are notable concerns about security and complexity. The lack of controlled access and security measures has made some guests feel uneasy about leaving their cars. Additionally, the parking lot can become quite crowded with a limited number of spots available, making it challenging to find a space, especially at night. The entrance and layout of the parking area have also been described as confusing. Despite these drawbacks, the integration with the mall provides convenience, but improvements in valet services and security protocols could enhance the overall parking experience.
FAQ
No, Hotel Fernandópolis doesn't have any pool.
No, a spa isn't available at Hotel Fernandópolis.
Yes, Hotel Fernandópolis welcomes dogs.
Yes, parking facilities are available at Hotel Fernandópolis.
