The Sheraton Milan Malpensa Airport Hotel & Conference Centre's pool has received mixed feedback from guests. On the positive side, many have enjoyed the pool facilities, describing it as a nice, large indoor pool that is clean and safe for use. Guests particularly appreciated the pool being open until 10 pm and it was noted that both adults and children found joy in using it with several reviews highlighting how wonderful and amazing the pool was.
However, there were several areas for improvement mentioned. Some guests found the pool water murky and noticed a strong odor of chlorine, which raised concerns about maintenance. The pool area also came under criticism for having patchy walls, green algae, chipped tiles and water with floating debris, indicating a need for renovation and better upkeep. Additionally, the pool temperature was sometimes perceived as too cold and the facility's inadequacy for lap swimming was noted. Service at the pool received negative remarks and there were complaints about the limited opening times and lack of proper supervision, leading to a noisy and chaotic environment at times.
Overall, while the pool at the Sheraton Milan Malpensa has many positives, a more consistent maintenance effort and improved service could enhance the guest experience significantly.
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