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Hotel Arena Fes

Fes , Rond Point De Marjane Agdal, Route De Meknes, (Show on Map)

7.0

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel Arena Fes is a commendable choice for travelers, primarily noted for its advantageous location, spacious rooms and exceptional staff. Nestled in a quiet area but conveniently close to essential amenities such as a large shopping center and Zaouia Tidiani, it provides an ideal balance of tranquility and accessibility. This serene environment is further enhanced by beautiful views from the rooms and balconies. Additionally, guests benefit from secure, free parking, making it highly convenient for those traveling by car. Although the hotel is a short 20-minute drive from the city center, the main road location ensures easy access.

The hotel staff, particularly receptionists Mr. Mekki and Mr. Filali, receive universal praise for their friendliness, professionalism and attentiveness, contributing significantly to a warm and welcoming atmosphere. The well-maintained and comfortable accommodations, complemented by effective air conditioning, add to the positive guest experience.

The rooms are often highlighted for their spaciousness, cleanliness and comfortable beds, many featuring balconies that enhance the stay. However, there are occasional issues with room assignments not matching reservations and the need for updates in furnishings and housekeeping. Guests have noted instances of hygiene problems such as dirty sheets, moldy towels and sightings of live cockroaches.

The hotel’s breakfast service garners mixed reviews. While many guests find the breakfast hearty, varied and delicious, others feel it does not meet the advertised quality and is overpriced. Issues such as limited variety and hygiene concerns in the breakfast area are mentioned.

Overall, Hotel Arena Fes stands out for its favorable location, spacious and comfortable rooms and outstanding staff. While there are some areas for improvement, particularly in housekeeping and breakfast service, the hotel offers reasonable value for money and a generally positive, comfortable stay.
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Categories

Family Friendly Hotel

Offering standard amenities, this hotel is suitable for families looking for a comfortable place to stay. Its location provides access to nearby attractions and family activities.

Dog Friendly Hotel

This hotel is dog-friendly, providing a convenient option for pet owners. It offers standard hotel amenities and a comfortable stay.

Hotel with Swimming Pool

This hotel offers an outdoor pool where guests can relax. It also features an on-site spa.

Children's Pool Outdoor Pool

Business Hotel

Hotel Arena Fes provides standard amenities and services, suitable for business travelers needing a comfortable stay.

Hotel with Parking

This hotel offers free private parking, with the added benefit of an indoor car park that is also free of charge. This provides a secure and convenient parking solution for all guests.

EV charging stations

Accessible Hotel

Hotel Arena Fes is a wheelchair-accessible establishment with a wheelchair-accessible path of travel. Some disability-friendly guest rooms are available, featuring roll-in showers and separate toilets.

Hotel with EV Charging Stations

This hotel includes an electric vehicle charging point among its facilities. Parking is also offered to guests.

3-Star Hotel

Hotel Arena Fes is located near Marjane Agdal, offering convenient access to shopping and dining. It provides comfortable accommodations and essential amenities.

Hotel with Spa

Hotel with Outdoor Pool

Hotel with Children's Pool

Room Types

Double Room with Balcony This double room boasts a pool with a view, sauna and fireplace. This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit offers 1 bed.

Twin Room with Balcony Guests will have a special experience as this twin room offers a pool with a view. This air-conditioned twin room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit offers 2 beds.

Double Room Guests will have a special experience as this double room provides a pool with a view. This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit offers 1 bed.

Twin Room Guests will have a special experience as the twin room provides a pool with a view. This air-conditioned twin room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with mountain views. The unit offers 2 beds.

About Hotel Arena Fes

License: 35000HT1028

Guest Reviews

7.0

Good

Location

Hotel Arena Fes boasts a highly favorable location appreciated by its guests. Nestled in a quiet area, it offers a peaceful retreat while still being conveniently close to essential amenities. Guests noted its proximity to a large shopping center and the Zaouia Tidiani, making it easy to access all necessary shops. The location is also complemented by beautiful views from the rooms and balconies, adding to the overall appeal.

The hotel features secure, free parking, an essential convenience for those traveling by car. Despite being a short drive from the city center—about 20 minutes—the main road location ensures easy accessibility. The hotel strikes a balance between tranquility and convenience, allowing guests to enjoy a serene environment without being too far removed from the heart of Fes.

The cleanliness of the hotel and the friendly staff, particularly at the front desk, enhance the guest experience, making Hotel Arena Fes a commendable choice for travelers seeking both comfort and accessibility. The spacious rooms and reasonable value for money further solidify its reputation as a quality stay in Fes.

Breakfast

Hotel Arena Fes receives mixed reviews regarding its breakfast offerings. Many guests appreciate that the breakfast is hearty, varied and delicious, often noting that it is perfect to start the day and is good with a wide selection available. Some mention that the breakfast, though not included in the room price, justifies its cost with an extensive Moroccan style and satisfactory options. However, other reviews point out significant shortcomings, such as the limited variety and stained tablecloths, describing the breakfast as mediocre, horrible and not matching the advertised quality. Overall, the breakfast experiences seem to range from delightful to disappointing with some guests feeling it is too expensive for what is provided.

Rooms

The rooms at Hotel Arena Fes are often praised for their spaciousness and cleanliness. Guests frequently highlight the comfortable beds and the impressive room size, often complemented by features such as balconies. Many find the rooms welcoming and well-maintained, contributing to a restful stay.

However, some areas for improvement include instances where the room assignments did not match the reservations, such as receiving two separate beds instead of a booked double bed. Additionally, certain guests noted the need for updates to the furnishings and mentioned occasional lapses in housekeeping, including an unfortunate sighting of a live cockroach. While the rooms are generally clean and correct, a few guests reported issues with cleanliness and the adequacy of the bathrooms, as well as concerns about the provided blankets and duvets.

Overall, the rooms at Hotel Arena Fes are lauded for their space, comfort and cleanliness, although some improvements in maintenance and room assignment consistency are necessary.

Cleanliness

Hotel Arena Fes offers a mixed experience when it comes to cleanliness, but shines in certain areas. The hotel stands out for its good Wi-Fi, comfortable and quiet environment and a warm staff welcome, which many guests appreciate. Several visitors note that the hotel is clean, well-maintained and offers comfortable accommodations. The calm atmosphere and effective air conditioning add to its appeal.

However, there are significant concerns that potential guests should be aware of. Some reviews mention issues with room hygiene, such as dirty sheets and towels smelling of mold. Others report a general lack of cleanliness throughout the facility with specific complaints about dirty bathrooms and a persistent smell of sewage in the breakfast room.

Guests have also reported problems with poor communication, non-adherence to advertised prices and lack of security. Despite these challenges, those who experienced cleanliness and comfort seem to have found a satisfactory stay at Hotel Arena Fes.

Staff

Hotel Arena Fes is renowned for its exceptional staff, consistently praised for their friendliness and professionalism. Guests frequently comment on the warm welcome they receive upon arrival with particular mentions of Mr. Mekki and Mr. Filali at the reception for their courteous and attentive service. The staff is described as very kind, accommodating and helpful, ensuring a positive experience for all visitors. Their competence and diligence are evident, making guests feel well cared for throughout their stay. The overall behavior of the staff, paired with satisfactory breakfast services, leaves a lasting impression of warmth and hospitality.

Yes, Hotel Arena Fes has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.

Yes, a spa is available at Hotel Arena Fes.

Yes, Hotel Arena Fes welcomes dogs.

Yes, parking facilities are available at Hotel Arena Fes.

No, Hotel Arena Fes doesn't have a gym.

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