Fes, 9,abdelkrim el khattabi 34.037991,-5.000507(Show on Map)
7.3
Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout datesWed, 07 Oct - Thu, 08 Oct07 Oct - 08 Oct
1 Room2 Guests
Info
Summary of reviews
Summarized by AI
Hotel Splendid is celebrated for its prime location in the heart of the city, offering guests convenient access to key attractions, shopping, and dining options. The hotel's position in a peaceful yet vibrant area makes it a perfect base for exploring the old city and Medina, with easy parking and close proximity to the train station further enhancing its appeal. Guests appreciate the calm surroundings, and the attentive and friendly staff contribute significantly to the welcoming atmosphere, providing excellent value for money.
The hotel's staff receive high praises for their exceptional service, with guests noting their warmth, professionalism, and willingness to go above and beyond to ensure a pleasant stay. This dedication is evident in the reception team's proactive efforts to assist with practical needs, making the guest experience smooth and comfortable.
Cleanliness at Hotel Splendid is generally commended, with most guests acknowledging the well-maintained rooms and common areas. The diligent cleaning regimen and the staff's amiable demeanor enhance the hygienic and welcoming environment, although some areas do show signs of wear and could benefit from an update.
The hotel's swimming pool stands out as a highlight, providing a refreshing retreat for guests seeking relaxation. Reviews consistently praise its cleanliness and family-friendly atmosphere, making it a popular feature, especially during warmer weather.
While the hotel's breakfast receives mixed reviews, it is often considered sufficient by those acknowledging the balance between offerings and affordability. The rooms are spacious and clean, with comfortable beds contributing to restful stays, although some aspects, such as the furniture and decor, are noted to be outdated.
Wi-Fi service also receives mixed feedback, with some guests experiencing strong connections and others facing challenges with network consistency. Overall, despite some areas needing improvement, Hotel Splendid offers a pleasant staying experience, largely attributable to its excellent location, dedicated staff, and functional amenities.
Categories
3 Star
AI-generatedHotel Splendid offers comfortable rooms and a rooftop terrace with views of the city. It provides a pleasant stay with essential amenities and a central location.
Pool
Outdoor Pool
Free Wi-Fi
Family
Nightlife
Outdoor Pool
Room Types
Standard Single RoomThis air-conditioned room has a seating area, satellite TV and a view of the city or the pool.
Standard Double RoomThis air-conditioned room features satellite TV.
Standard Twin RoomThis air-conditioned room features satellite TV and a private bathroom.
Standard Triple RoomThis air-conditioned room features satellite TV and a seating area.
Guest Reviews
7.3
Good
Review Summaries
Summarized by AI
Location
Nestled in the heart of the city, Hotel Splendid boasts a superb location that guests consistently praise. With easy parking and proximity to key attractions, the hotel offers excellent value for money. Situated in the vibrant new town, it provides convenient access to the old city and Medina, either by a short taxi ride or a leisurely stroll. Visitors appreciate the hotel’s centrality, whether for sightseeing, shopping, or enjoying nearby restaurants.
The hotel is particularly well-placed for those seeking quiet moments away from the hustle and bustle, yet with everything within reach. Guests highlight the peaceful atmosphere of the surrounding area, complemented by an airy neighborhood and close proximity to eateries and shops. Being near Hassan II Avenue and just a stone's throw from the train station adds to its appeal, making it an ideal base for exploring the city.
Moreover, the attentive and friendly staff amplify the welcoming experience, earning high marks from travelers. With affordable pricing, calm surroundings, and functional amenities such as a refreshing pool, Hotel Splendid ensures a delightful stay for a diverse range of visitors exploring this cultural hub.
Breakfast
At Hotel Splendid, a recurring theme among guests is the breakfast, which largely receives mixed reviews. Despite being complimentary, the breakfast is often described as basic and lacking in variety. Many guests appreciate the effort made by the staff, who are attentive and kind, contributing positively to the experience. However, the breakfast offerings seem to fall short of international and local expectations, with guests mentioning limited selections, particularly a lack of fresh fruit and protein options. Issues such as reheated pastries, poor quality butter, and undrinkable coffee have been pointed out, suggesting room for improvement in terms of both quality and variety.
On a more positive note, some guests find the breakfast sufficient and reasonably good, with occasional mentions of hearty and complete spreads. While some reviews indicate that the breakfast doesn't meet expectations, other guests seem content, citing a fair balance between the offerings and the price of their stay. This mixed reception suggests that while the hotel excels in service and other amenities such as comfortable rooms and showers, enhancing the breakfast experience could significantly enrich the overall visit.
Rooms
Hotel Splendid offers a mixed experience when it comes to its rooms. Many guests appreciate the cleanliness and attentive service they encountered, highlighting that rooms are generally very clean and maintained by reliable staff. Multiple reviews point out the spaciousness of the rooms, with some describing them as large and comfortable. The beds are noted for being particularly comfortable, and the temperature in the rooms is ideal for sleeping, contributing to a restful stay. A few reviews also commend the quiet ambiance of rooms facing the courtyard, providing a tranquil retreat from the bustling city.
However, several aspects of the hotel are in need of an update. The furniture is old, and the overall condition of the rooms and bathrooms appears to be somewhat outdated. While rooms are spacious, the layout and design are not always functional or aesthetically pleasing. Issues such as a limited number of power outlets and the dark atmosphere in some rooms might impact convenience. Additionally, some guests have experienced problems with cleanliness and noise, with certain rooms reportedly being unhygienic or noisy.
Despite these drawbacks, Hotel Splendid offers a decent option for travelers on a budget, with a low price that includes breakfast. While not luxurious, the hotel provides the basic necessities for a comfortable stay.
Beds
Hotel Splendid offers a mixed experience when it comes to the sleeping arrangements. Many guests have found the beds to be quite comfortable, celebrating restful nights during their stay. Despite the comfort noted by several visitors, there is a recurring mention of the beds being too firm or hard, which may not suit everyone’s preference. Some guests encountered issues with maintenance, like broken beds that moved excessively or creaky frames, suggesting that regular upkeep could be improved. While some reviewers appreciated the cleanliness of the hotel, others pointed out shortcomings with hygiene and suggested that a freshening up could elevate the overall experience. Although the beds generally received positive feedback, attention to the bedding's cleanliness and the condition of pillows is necessary to ensure consistent guest satisfaction. Overall, those who prioritize comfort might enjoy their stay but should remain mindful of potential inconsistencies in bedding conditions.
Cleanliness
Hotel Splendid presents a mixed picture when it comes to cleanliness, with a predominant consensus of positive reviews highlighting the establishment’s high standards in this regard. Many guests appreciate the hotel's clean and tidy environment, noting that the room sheets, common areas, and facilities are well-maintained. The staff also receive accolades for their friendly and helpful demeanor, which enhances the perception of a welcoming and hygienic stay.
Numerous visitors have observed that the daily cleaning regimen is performed diligently, contributing to the very clean rooms that guests repeatedly commend. The constant upkeep is evident across various parts of the hotel, though some comments reflect a desire for a refresh in decor and facilities, which are perceived as somewhat dated.
However, a few reviews point out occasional inconsistencies in the hotel's cleanliness. Some guests have expressed concerns over specific areas like old and unkempt bathrooms or instances of pests. Despite these infrequent issues, the overall sentiment remains that Hotel Splendid maintains a commendable level of cleanliness, supported by a dedicated and amiable staff, making it a favorable option for travelers who prioritize hygiene and a pleasant location.
Staff
Hotel Splendid is highly praised for its exceptional team of staff, as gathered from numerous guest reviews. Visitors consistently highlight the warmth and friendliness of the personnel, describing them as very welcoming, kind, polite, and attentive. Guests have found the staff to be consistently helpful and professional, going above and beyond to ensure an enjoyable stay.
The reception team stands out for their proactive approach, assisting with practical needs such as arranging transfers and facilitating early breakfasts for those embarking on early journeys. The staff's commitment to guest satisfaction is evident, with many reviewers noting the genuine effort to accommodate guests and provide helpful information.
The consistently pleasant demeanor of the cleaners and evening receptionists, along with efficient parking attendants, contribute to a smooth and comfortable guest experience. Positive feedback revolves around the warm welcome, excellent service, and attention to detail, all of which create a relaxing atmosphere.
The hotel’s centralized location combined with the dedication of its staff offers excellent value for money. Cleanliness and the kindness of the staff are emphasized, ensuring guests feel valued and cared for during their stay in this city-center hotel.
Wi-Fi
Hotel Splendid in Morocco has received a mixed bag of reviews regarding its Wi-Fi services. Some guests have experienced the best Wi-Fi during their stay in the country, with connections reportedly being good most of the time. There are instances where the Wi-Fi connection is deemed good, providing decent internet access for hotel guests. However, other visitors have encountered challenges, including weak signals in certain rooms and poor connection on specific floors. While some guests found the Wi-Fi acceptable, others struggled with inconsistent coverage, leading to less than optimal experiences during their stay. Guests considering a visit should be prepared for variability in the hotel's internet services.
Pool
Hotel Splendid offers a delightful retreat with its standout feature: the swimming pool. Frequently highlighted in guest reviews, the pool is described as a nice, comfortable, and large space that provides a refreshing break, especially during hot weather. It is consistently praised for its cleanliness and is noted to be a must-have, particularly in the heat. Guests appreciate its child-friendly aspects and enjoy the attentive service from staff around the pool area. The pool is considered beautiful and optimally maintained, offering an inviting space to relax and unwind after a day of exploring Fez. Guests often combine their enjoyment of the pool with the pleasant hotel atmosphere and its convenient location near the railway station. Despite occasional mentions of it being too cold, the overall impression is that the pool adds significant value to the Hotel Splendid experience, offering a soothing escape from the city's heat and a serene environment for relaxation.
FAQ
Yes, Hotel Splendid has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Splendid.
No, Hotel Splendid doesn't allow dogs.
No, parking facilities aren't available at Hotel Splendid.
