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Summary of reviewsMercure Figeac Viguier du Roy consistently receives high praise for its exceptional location in the heart of Figeac's historic center. The beautifully restored hotel offers easy access to the city's main attractions, providing an ideal base for exploring the medieval charm of the area. Guests appreciate the convenience of secure parking options and the unique ambience of staying in a prestigious historic building.
The breakfast experience is a highlight, noted for its quality, variety and tasteful selection, often featuring local products. The atmosphere in the breakfast room with high ceilings and an option to dine outside, adds to the enjoyment. Impeccable service further enhances the breakfast, making it a memorable start to the day.
Dinner at the hotel's restaurant also stands out with guests praising the refined meals, gourmet dinners and excellent service. Despite a limited menu, the high quality and taste of the food receive consistent accolades. The occasional slow service does not detract from the overall satisfaction with the dining experience.
Rooms are described as spacious, comfortable and well-decorated, blending antique charm with modern amenities. Cleanliness is a major positive aspect with spotless conditions and well-maintained facilities. Guests find the beds exceptionally comfortable, contributing to a restful stay.
The staff is commended for their professionalism, friendliness and attentiveness. Reviews frequently highlight their welcoming attitude, efficiency and willingness to assist with any needs, greatly enhancing the overall experience.
WiFi is generally reliable and strong, although there are occasional connectivity issues in specific rooms. The pool is appreciated for its clean and appealing design, though some guests find it a bit small and sometimes too cool for children. Parking, while secure and reasonably priced, can be challenging to find and is occasionally inconvenient for those with mobility issues.
The hotel is family-friendly with spacious rooms, a delightful pool and a welcoming atmosphere that accommodates pets. Families enjoy the various amenities and the exceptional service provided during special occasions.
Overall, Mercure Figeac Viguier du Roy lives up to its four-star rating, providing a quality experience though some guests suggest minor improvements in equipment and services. Despite some critiques, the combination of a prime location, superb dining, comfortable accommodations and outstanding service makes this hotel a remarkable choice for visitors to Figeac. Show more
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Family Friendly Hotel
This 4-star hotel offers large family rooms in a historic setting. It features a seasonal outdoor swimming pool, a garden, and a terrace, providing ample space for families to relax and enjoy. The hotel also offers room service and a 24-hour front desk for convenience.
Dog Friendly Hotel
This hotel welcomes pets of any size for an additional fee. It also offers amenities like a seasonal outdoor swimming pool, a garden, and a terrace, making it suitable for guests and their dogs. Food and water bowls are provided.
Hotel with Swimming Pool
This 4-star hotel offers a seasonal outdoor swimming pool, a garden, and a terrace. Guests can enjoy comfortable accommodations and convenient access to the medieval village of Figeac.
Heated Pool Outdoor Pool
Business Hotel
This hotel offers 6 meeting spaces ranging from 20 to 70 square meters, accommodating up to 100 participants. It also features a business center and is located in the heart of historic Figeac.
Hotel with Parking
Mercure Figeac Viguier du Roy offers parking facilities for guests.
Accessible Hotel
This 4-star hotel offers accommodation with a seasonal outdoor swimming pool, private parking, a garden and a terrace. It provides amenities such as free WiFi, room service, a 24-hour front desk, and is wheelchair accessible.
4-Star Hotel
This 4-star hotel is located in the heart of the medieval district of Figeac. It offers a seasonal outdoor swimming pool, private parking, a garden, and a terrace. The hotel also features a restaurant with traditional dishes from the region, a bar, and free WiFi.
Hotel with Outdoor Pool
This 4-star hotel, situated in a former luxurious private residence in the heart of Figeac, features a seasonal outdoor swimming pool, a garden, and a terrace. The hotel offers a blend of historical charm and modern amenities.
Hotel with Heated Pool
This hotel features a heated swimming pool and offers a pleasant and relaxing atmosphere. Guests appreciate the heated and clean pool facility. It also has a sauna and an outdoor pool.
Hotel for Honeymoon
Romantic Hotel
Room Types
Privilege Double RoomThe triple room provides a wardrobe, a safe deposit box, as well as a private bathroom featuring a bath or a shower and a hairdryer. The spacious triple room offers air conditioning, soundproof walls, a tea and coffee maker, a seating area and a flat-screen TV with cable channels. The unit offers 2 beds.
Superior RoomThe double room offers a wardrobe, a safe deposit box, as well as a private bathroom featuring a bath or a shower and a hairdryer. The double room features parquet floors, a seating area with a flat-screen TV with cable channels, air conditioning, soundproof walls, as well as a tea and coffee maker. The unit offers 1 bed.
Privilege Double Room with One Double Bed and One SofaThe quadruple room provides a safe deposit box, heating, as well as a private bathroom boasting a bath or a shower and a hairdryer. The spacious quadruple room offers air conditioning, soundproof walls, a tea and coffee maker, a seating area, as well as a flat-screen TV with cable channels. The unit has 2 beds.
Deluxe Suite with One Double Bed and SofaThis spacious suite comes with 1 bedroom, a seating area and 1 bathroom with a bath or a shower and a hairdryer. This suite is air-conditioned and has a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker and a safe deposit box. The unit has 2 beds.
Family Suite with One Double Bed and Two Sofa BedsThis spacious suite comprises 1 bedroom, a seating area and 1 bathroom with a bath or a shower and a hairdryer. The suite provides air conditioning, soundproof walls, a tea and coffee maker, a safe deposit box, as well as a flat-screen TV with cable channels. The unit offers 3 beds.
Guest Reviews
9.2
Excellent
Location
Mercure Figeac Viguier du Roy boasts an extraordinary location right in the heart of Figeac's historic center. This beautifully restored hotel is situated in the middle of the old town, offering guests a prime spot to explore the city’s medieval charm. The central location provides easy and serene access to all the main attractions, including the Champollion museum, by foot. Guests appreciate the convenience of being near all facilities while also enjoying the unique ambience of staying in a prestigious building with historical significance. Secure parking options add to the peace of mind for those traveling by car. The setting is not only exceptional but also beautifully integrated into the historic environment, making it an ideal base for visitors keen on immersing themselves in the culture and history of Figeac.
Breakfast
Mercure Figeac Viguier du Roy offers a breakfast experience that consistently receives high praise from guests for its quality, variety and taste. The breakfast is described as hearty, generous and diverse, featuring an extensive selection of delicious options to suit all tastes. Many reviews highlight the use of quality and local products, which significantly enhances the overall dining experience. Guests have also noted that the breakfast buffet is very comprehensive, regularly replenished and includes tasty items such as chocolate cookies and fresh produce.
The breakfast room itself adds to the enjoyment, offering a refined atmosphere with high ceilings and the option to dine outside in the garden. The staff’s impeccable service during breakfast further complements the experience, ensuring a pleasant start to the day. While most feedback is overwhelmingly positive, a few guests mentioned areas for improvement, such as a desire for more variety in fresh fruits and some other items. Nonetheless, the consensus remains that the breakfast at Mercure Figeac Viguier du Roy is exceptional, making it a highlight of their stay.
Dinner
The dining experience at Mercure Figeac Viguier du Roy promises refined culinary delights with numerous guests praising the restaurant for its very delicious, hearty and refined meals accompanied by excellent service. Guests often describe their dinner experiences as beautiful and extravagant, noting the fantastic quality of the restaurant on-site. Many were particularly impressed by the gourmet and five-course dinners, highlighting the superb flavors and excellent value.
While the menu may be limited, the food quality has been consistently described as delicious and lovely, utilizing locally sourced products. Reviewers mentioned that despite the limited selection, the offerings were more than sufficient with several guests commending the exceptional meal preparation.
Some guests noted minor downsides, such as slow service or more reinterpreted dishes that did not quite meet everyone's expectations. Additionally, a few reviews mentioned the disappointment due to the restaurant being fully booked or closed, emphasizing the importance of making reservations in advance.
Overall, the restaurant received high marks for its high-class gourmet cuisine and excellent dining experiences, making it a standout feature of the hotel. Despite occasional criticisms regarding menu options and service speed, the majority of guests left satisfied and impressed by the dining offerings.
Rooms
The rooms at Mercure Figeac Viguier du Roy consistently impress with their size, comfort and decor. Guests frequently highlight the spaciousness, often commenting on large, bright areas that feature beautiful and thoughtful designs, blending antique charm with modern functionality. Bathrooms receive special mention for their modernity and cleanliness with some rooms boasting impressive features like huge walk-in showers and high, beamed ceilings.
Cleanliness is a standout aspect with several reviews noting the spotless conditions of both rooms and bathrooms. Many guests appreciated the quality of the beds, contributing to a good night's sleep. Rooms are well-equipped, offering all necessary conveniences and larger than average with many featuring additional amenities like small balconies or views over the picturesque courtyard or the medieval garden.
However, there are occasional mentions of noise from nearby diner areas and some comments on certain rooms being a bit dark or outdated in terms of fixtures. Despite these minor critiques, most guests found the rooms at Mercure Figeac Viguier du Roy to be exceedingly comfortable, beautifully decorated and conducive to a pleasant stay. The impeccable state of the rooms and the luxurious touches ensure a high level of satisfaction among visitors.
Beds
At Mercure Figeac Viguier du Roy, guests highlight the exceptional quality and comfort of the beds. Descriptions such as large, comfortable, excellent and even dream bed frequently appear, indicating a high standard of bedding throughout. Reviews emphasize the excellent size and comfort of the beds with some guests even referring to them as wonderful and fantastic. The comfort of the beds is further underscored by mentions of top-notch, superb and exceptional bedding. Rooms featuring multiple large and single beds ensure spacious accommodations. Despite a few comments on tiny pillows, the overall sentiment points to a superb sleep experience with deliciously comfortable and relaxing beds in a peaceful, noise-free environment.
Cleanliness
Mercure Figeac Viguier du Roy is a standout when it comes to cleanliness. Reviews highlight the spotless condition of the hotel and its rooms with many guests praising the impeccable hygiene throughout the property. The cleanliness of the premises extends to all areas, including the bathrooms and well-maintained outdoor spaces. The rooms are not only very clean but also well-organized and renovated, contributing to an overall feeling of superb cleanliness.
While the majority of feedback is overwhelmingly positive, noting the extraordinary and exceptional cleanliness, there are a few instances where room cleaning missed the mark. Some guests mentioned that specific areas like the shower and sink were not fully cleaned on occasion. However, these concerns appear rare compared to the consistent praise for the hotel's general state of maintenance and housekeeping standards.
In summary, visitors can expect Mercure Figeac Viguier du Roy to provide a clean and well-kept environment, ensuring a comfortable and hygienic stay.
Staff
The staff at Mercure Figeac Viguier du Roy consistently receive high praise from guests for their exceptional service. Guests describe the staff as attentive, professional and incredibly friendly, making their stay more enjoyable. The team is noted for being welcoming, accommodating and available to assist regardless of the guests' requests. Reviewers frequently mention the staff's warmth and readiness to help, exemplifying professionalism and kindness.
The reception staff, in particular, receives compliments for being efficient and courteous with one guest highlighting the pleasant demeanor of a young woman originally from the Czech Republic. Housekeeping staff are also described as lovely, adding to the overall positive experience within the hotel.
The quality of the welcome provided to guests, including those with pets, is frequently highlighted as excellent. The staff’s dedication remains unwavering even during busy times, ensuring high levels of service. Their capability to respond positively to needs and maintain a cheerful and helpful attitude leaves a lasting impression on visitors.
Overall, the combination of professionalism, attentiveness and genuine care from the staff contributes significantly to the hotel's inviting atmosphere.
Wi-Fi
The WiFi at Mercure Figeac Viguier du Roy generally earns positive feedback from guests with many highlighting its strength and reliability. Reviewers often describe the WiFi as good, strong and excellent, ensuring a fast and dependable connection. However, some guests do note occasional issues, such as weak signals or non-functioning internet in certain rooms. Despite these sporadic challenges, the overall technological experience is satisfactory, supported by well-equipped rooms that enhance the stay.
Pool
The pool at Mercure Figeac Viguier du Roy receives high praise from guests for its overall appeal. Described as a heated and clean facility, the pool provides a pleasant and relaxing atmosphere. It's notable for its beautiful and modern design, situated within a charming pool area that many find very nice and appealing. The outdoor setting enhances the tranquility with views of the hotel and the church adding to the serene environment. Guests appreciate the pool's cleanliness and well-kept condition, finding the water both relaxing and refreshing.
Despite its many positive aspects, some guests have noted that the pool can feel a bit too cool for children and there's a consensus that it is quite small with a lack of adequate sun loungers and chairs for all guests. Additionally, a few reviews mentioned that the pool was out of service during their stay or that service around the pool area was lacking. However, for those able to fully enjoy it, the pool at Mercure Figeac Viguier du Roy stands out as a delightful feature of the hotel, contributing positively to their overall experience.
Parking
When visiting Mercure Figeac Viguier du Roy, guests have provided mixed feedback about the parking facilities. On the positive side, there is a variety of parking options available including free, secure and paid parking. Some guests appreciated the nearby public parking and secure parking spaces which were just a short distance from the hotel. The private parking, although often a couple of minutes' walk away, was regarded as a valuable amenity. Furthermore, reasonable prices for parking in a city with limited space were highlighted as a bonus.
However, some reviews pointed out that finding parking can be challenging. Several guests mentioned difficulty in locating the parking areas and commented on the inconvenience of parking being farther away, particularly for seniors and individuals with mobility issues. Despite these challenges, the hotel staff was frequently noted to be helpful in assisting guests with parking needs and ensuring they reached the garage.
While the parking infrastructure may not be perfect and perhaps less convenient than desired, it is evident that the hotel makes a substantial effort to provide secure and accessible parking options for their guests.
Family
Mercure Figeac Viguier du Roy appears to offer a delightful retreat for families seeking a memorable stay in a hospitable environment. Guests frequently highlight the hotel's family-friendly atmosphere with many praising the fun exploratory experiences shared with loved ones. The spacious duplex rooms and ideal family accommodations provide a comfortable setting, helping children feel as if they are residing in their own castle, particularly enchanting for young guests.
The swimming pool is a hit among children, offering an enjoyable activity right on-site. Parents have also commended the establishment for generous and varied breakfast options, ensuring that even the pickiest of eaters are satisfied.
The welcoming and attentive staff go above and beyond, accommodating special occasions such as birthday celebrations and providing exceptional service when unexpected situations arise. The allowance of pets means the whole family, including four-legged members, can join the holiday.
Furthermore, the hotel provides conveniences like a large public park and private parking close by, making logistics effortless for families. All in all, Mercure Figeac Viguier du Roy is frequently described as a great option for a family-friendly stay with top-notch service and considerate amenities.
4 Star
Mercure Figeac Viguier du Roy is often highlighted for its four-star rating, which many guests feel is well-deserved. Visitors frequently praise it for providing a true four-star experience, meeting all the standard requirements of such a prestigious rating. The hotel is recognized for fully deserving its four stars with several guests affirming that it lives up to the expectations of a four-star establishment.
However, there are some mixed reviews regarding the facilities and services. While some guests find the hotel worthy of its four-star rating, others believe the equipment could be improved and that the quality doesn't always match their expectations for a four-star hotel. The late check-in at 4pm and the lighter equipment offerings are noted points of contention for some visitors.
In summary, while Mercure Figeac Viguier du Roy generally garners positive feedback for its four-star status, a few guests suggest areas for enhancement in facilities and service quality to better align with four-star standards.
Accessible
Mercure Figeac Viguier du Roy generally receives positive feedback regarding its accessibility features, particularly in terms of being accessible to seniors and providing wheelchair-friendly facilities. Accessible parking is available and the staff is notably helpful in addressing accessibility needs. However, some elements may pose challenges, such as the steep climb to and from the parking area and potentially difficult room access for those with limited mobility. Despite these occasional hurdles, the hotel is equipped to be navigable for guests with disabilities when using provided maps and assistance from the staff.
Outdoor Pool
The outdoor pool at Mercure Figeac Viguier du Roy is well-received for its beauty and excellent facilities. Guests appreciate the peaceful surroundings and the very well-maintained outdoor area, noting the relaxing atmosphere of the pool itself. The pool's visual appeal is further highlighted by its outdoor view of the hotel. The only critique mentioned is that the pool could feel small given the number of rooms and there may not always be enough sun loungers to accommodate all guests. Despite these minor drawbacks, the pool area remains a pleasant and tranquil spot for visitors.
Luxury
The Mercure Figeac Viguier du Roy offers an outstanding blend of luxury and comfort, making it a top-tier choice for travelers seeking an elegant retreat. Guests consistently praise the high-end decor and the meticulous attention to detail that permeates every aspect of the hotel. The establishment provides a luxurious ambiance paired with modern services, ensuring a seamless blend of contemporary convenience and classic charm.
The rooms are highlighted as particularly luxurious, contributing significantly to the overall high-quality experience. The magnificent building and splendid architecture further enhance the luxurious setting, providing both aesthetic pleasure and comfort. The hotel's stylish and beautiful decor underscores its commitment to providing a classy and four-star quality experience.
Additionally, the exceptional location adds to the allure, making it a fabulous place to unwind, especially after a demanding activity like hiking. The luxury service and facilities, alongside the well-preserved luxury elements, establish Mercure Figeac Viguier du Roy as a high-class, exceptional establishment, promising a memorable and opulent stay.
Dog Friendly
Mercure Figeac Viguier du Roy is a pet-friendly hotel that warmly welcomes guests traveling with their dogs. The hotel is praised for being particularly accommodating, allowing guests to bring along even large dogs. This feature makes it an excellent choice for pet owners seeking a comfortable stay with their furry companions. The facility's pet-friendly attitude ensures that both guests and their pets enjoy a pleasant visit, adding to the overall positive experience at this hotel.
Yes, Mercure Figeac Viguier du Roy has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Mercure Figeac Viguier du Roy.
Yes, Mercure Figeac Viguier du Roy welcomes dogs.
Yes, parking facilities are available at Mercure Figeac Viguier du Roy.
No, Mercure Figeac Viguier du Roy doesn't have a gym.