Hotel Restaurant Rätia, situated in the picturesque village of Filisur, offers a uniquely balanced experience of tranquility and accessibility. Its prime location provides a serene retreat while being conveniently close to the Filisur train station and hiking trails, including routes to the stunning Landwasser and Wiesner Viaducts. Guests appreciate the easy access to regional exploration, complemented by welcoming hosts and a superb on-site restaurant, ensuring a cozy and hospitable stay in this charming family-run establishment.
The breakfast experience at Hotel Restaurant Rätia is generally well-received, with guests enjoying a hearty and satisfying selection featuring delicious bread and fine coffee. The option to dine on the terrace enhances the experience, despite some suggestions for more variety in fresh fruits and vegetables. The friendly staff contribute positively, ensuring guests start their day in a pleasant and peaceful environment.
Dinner at the hotel is consistently praised for its quality and variety, offering delightful local specialties and Thai cuisine. Guests are impressed by the flavorful dishes and memorable dining experiences on the beautiful terrace. The attentive service provided by the generous and friendly staff further elevates the dining enjoyment, encouraging guests to return for multiple nights.
The hotel rooms are clean and cozy, providing a comfortable stay despite some being somewhat outdated. Guests appreciate the warmth and tidiness, though bathrooms can be small and occasionally lack privacy due to missing doors. Nonetheless, the charm and well-maintained environment contribute to a restful experience.
Cleanliness is a strong point at Hotel Restaurant Rätia, with rooms described as tidy and exuding a cozy, traditional charm. Although the decor may be dated, the overall cleanliness meets guests' expectations, offering spacious accommodations with stunning mountain views in some cases.
The staff, particularly the husband-and-wife team who own the hotel, receive glowing reviews for their warmth and friendliness. Their attentive and helpful nature ensures guests feel welcome and well-cared for, enhancing the dining experience with insightful recommendations. This excellent service and hospitality leave a lasting positive impression, making guests feel comfortable throughout their stay.
Hotel Sarain - Val Saraina Resort Lenzerheide emerges as an appealing destination with a blend of tranquility, comfort and accessibility. Nestled by the edge of the forest, offering stunning mountain views, it is situated conveniently close to the ski area and biathlon arena, making it ideal for winter sports enthusiasts. The accessibility is further enhanced by public transport that stops right in front of the hotel, facilitating easy access to nearby towns and excursion spots.
The positive feedback extends to the breakfast experience, which is described as generous, hearty and plentiful. Guests appreciate the freshness and high quality of the extensive selection available, including cold cuts, cheese, fruits, muesli and a variety of breads. Despite occasional comments on the need for more variety and improved organization, the breakfast significantly contributes to the guests’ positive experiences.
Dining at the hotel is generally well-regarded with the restaurant Montanara and the hunting lodge receiving high marks for their delicious, well-prepared dishes and regional cuisine. Pizzas, in particular, are a standout. While there are some mentions of long wait times and inattentive service, the overall dining experience is positive with excellent food quality.
The rooms are a major highlight, lauded for their beauty, coziness and modern alpine design. Spacious family rooms, large bathrooms and full amenities add to their charm. The cleanliness of the rooms and the overall hotel environment receives consistent praise, underscoring the hotel's commitment to maintaining a pristine atmosphere.
The staff's friendliness and attentiveness play a crucial role in enhancing the guest experience. Guests frequently commend the staff for being super friendly, kind and helpful, especially at the reception. While there are minor suggestions for improving restaurant service, the general consensus is that the staff's dedication ensures a positive and hospitable environment.
The wellness area, praised for its modern facilities and inviting atmosphere, includes amenities such as jacuzzis, saunas and a relaxation area. Despite being small, the spa is well-loved for its appeal, contributing to a relaxing stay. However, there is a minor concern about a musty smell in the sauna and steam room.
The parking facilities, offering free outdoor parking and secure underground options, are appreciated by guests. While some find the cost of the underground parking slightly high, the convenience it offers is undeniable. Additionally, excellent bike parking facilities cater to cycling enthusiasts.
Finally, the comfort of the beds is frequently mentioned with guests enjoying super soft mattresses and box-spring beds, complemented by down duvets from Bern. Despite occasional mentions of pillow preferences, the beds are generally considered very comfortable, contributing to a restful stay.
Overall, Hotel Sarain - Val Saraina Resort Lenzerheide presents a harmonious blend of serene location, excellent amenities and attentive service, making it a compelling choice for travelers seeking both relaxation and active mountain pursuits.