Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsThe Quality Inn Flagstaff East I-40 is frequently praised for its strategic location, providing convenient access to the freeway and nearby amenities including retail stores and restaurants. Its proximity to renowned attractions such as the Grand Canyon and Sedona, as well as downtown Flagstaff, enhances its appeal as a traveler's base for day trips. Guests also appreciate the friendly and helpful staff, who contribute significantly to the positive experiences at the hotel through prompt service and a welcoming attitude.
While reviews of the hotel breakfast are mixed, some guests enjoy the convenience of a quick start to their day with options like waffles and juice. However, there is a noted desire for more variety and quality in the offerings. The rooms are generally seen as clean and comfortable, with conveniences such as fridges and microwaves, although some areas require attention due to dated furnishings and cleanliness issues.
Cleanliness emerges as a notable area for improvement, with guests citing concerns about room upkeep and external areas. Consistency in housekeeping services and maintenance of facilities like bathrooms and stairwells also require attention. Beds receive mixed feedback as well, with some guests finding them comfortable and others noting issues with firmness and bedding quality.
In summary, the Quality Inn Flagstaff East I-40 offers convenient and comfortable accommodations with standout staff service, but it could benefit from enhancements in breakfast variety, room maintenance, and overall cleanliness. Show more
Read review summaries for all categories
Categories
Inn with Parking
Offers convenient parking options for guests, ensuring a smooth arrival and departure. The parking area is spacious and easily accessible.
Inn with Outdoor Pool
The Quality Inn Flagstaff East I-40 provides a seasonal outdoor pool for guests to enjoy. This amenity allows for relaxation and recreation during their stay.
Family Friendly Inn
Dog Friendly Inn
Inn with Swimming Pool
Outdoor Pool
Business Inn
Accessible Inn
Room Types
Standard Queen Room - Non-SmokingThis double room features air conditioning, a tea and coffee maker and a TV with cable channels. The unit offers 1 bed.
Standard King Room - Non-Smoking This double room features air conditioning, a tea and coffee maker and a TV with cable channels. The unit offers 1 bed.
Standard Queen Room with Two Queen Beds - Non-SmokingThis quadruple room has air conditioning, a tea and coffee maker and a TV with cable channels. The unit has 2 beds.
Queen Room with Two Queen Beds - Accessible/Non-Smoking This quadruple room has air conditioning, a tea and coffee maker and a TV with cable channels. The unit has 2 beds.
Guest Reviews
6.0
Rated
Location
Quality Inn Flagstaff East I-40 receives positive feedback for its strategic location, making it a convenient choice for travelers. Guests appreciate its easy access to the freeway and its proximity to various amenities, including Walmart, Sam's Club, and multiple restaurants. It's also situated close enough to popular attractions like the Grand Canyon and Sedona, allowing guests to enjoy day trips without hassle. The downtown area of Flagstaff is within reach, offering even more dining and shopping options. Despite some mixed feelings about the immediate surroundings, the location proves beneficial for many, providing guests with comfort and ease of travel. The hotel's friendly staff, along with amenities such as free Wi-Fi, contribute to a satisfying stay for visitors.
Breakfast
At the Quality Inn Flagstaff East I-40, guests found the breakfast experience to be quite mixed. While some appreciated standout items like the waffles and the variety of juice selections, many visitors felt the offerings were basic and insufficient. The breakfast typically included options such as cereal, bagged pastries, and muffins, which left some guests desiring more variety, such as fresh fruit or hot items like eggs and sausage. Despite these limitations, a few guests still found the breakfast adequate, highlighting the convenience of having a quick meal to start their day, especially when paired with hot coffee. However, others faced issues like malfunctioning beverage machines and empty items early in the service. The overall consensus suggests that while the breakfast meets basic needs, it lacks the range and quality that some travelers expect.
Rooms
The Quality Inn Flagstaff East I-40 offers a mix of experiences in its accommodations. Many guests appreciate the cleanliness of the rooms, often noting the presence of helpful amenities such as fridges and microwaves. Rooms are described as clean and comfortable, with some being quiet and pet-friendly. The location is convenient for those visiting the Grand Canyon and accessing other city amenities.
However, there are areas in need of improvement. Some guests have found the bathroom facilities lacking, with issues in grout and caulking. The furnishings in certain rooms appear outdated, and a few guests have encountered uncomfortable beds and pillows. Despite some rooms having been renovated, others show wear and require attention. Odors and cleanliness issues in certain areas have also been mentioned. The property lacks an elevator to the second floor, which may be inconvenient for some guests. The overall quality is perceived by some to be below the typical standards of the Quality Inn chain.
Beds
At the Quality Inn Flagstaff East I-40, the beds receive mixed reviews from guests. Many guests find the beds quite comfortable, with some specifically praising them as exceptionally comfortable, and even highlighting instances where they provided relief following back surgery. However, there are also comments indicating that some beds are too firm, hard, or show signs of wear and age. While a decent number of reviews appreciate the comfort of the beds, there are concerns about bedding quality, including pillows that are small and flat, and stained bedding. Despite these mixed reviews, there are mentions of good water pressure in the showers accompanying the comfortable beds. Overall, it appears that while many guests have a satisfactory experience, there are areas of improvement, particularly in maintaining bed and bedding quality.
Cleanliness
The Quality Inn Flagstaff East I-40 seems to have faced several cleanliness issues according to guest feedback. Visitors noted concerns with the condition of rooms and facilities, pointing out that the age and upkeep of these spaces contributed to a generally unclean environment. There were repeated mentions of unkempt bathrooms, with mold, damaged grout, and poorly maintained bathtubs being highlighted. Guests remarked on dirty floors and stained bedding, as well as housekeeping inconsistencies, with some missing cleaning services during their stay. Additionally, external areas like stairwells were found to be neglected, featuring piles of trash. Although some guests did find their rooms cleaned upon request, overall, maintaining cleanliness across different aspects of the hotel presents a significant opportunity for improvement.
Staff
At the Quality Inn Flagstaff East I-40, guests frequently commend the hotel's staff for their friendly and helpful demeanor, contributing significantly to the overall positive experience of staying at the hotel. Even during late hours, the front desk staff are noted for their warmth and efficiency, ensuring seamless check-ins and addressing guest needs promptly. Staff members consistently go out of their way to assist guests, from arranging taxis to swiftly resolving issues like malfunctioning keys or room changes. Their dedication is clear as guests repeatedly highlight their kindness and excellent service. Despite a minor maintenance oversight, the staff's genuine care and attention leave a lasting impression on visitors, making them a standout feature of this hotel.
Yes, Quality Inn Flagstaff East I-40 has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Quality Inn Flagstaff East I-40.
Yes, Quality Inn Flagstaff East I-40 welcomes dogs.
Yes, parking facilities are available at Quality Inn Flagstaff East I-40.
No, Quality Inn Flagstaff East I-40 doesn't have a gym.