Hotel Quinta Maya

Flores 16.92089000, -89.89199000 , 6 Avenida Cuarta Calle Esquina Z1 (Show on Map)
8.0
Very Good


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Summary of reviewsHotel Quinta Maya in Flores is highly praised for its prime location, which offers convenient access to key attractions like Flores Island and essential facilities such as bus stations, malls, and pharmacies. The hotel provides a serene atmosphere, ideal for family trips or restful stopovers, while being strategically positioned for further exploration of the surrounding region.

Guests are generally satisfied with the dining experiences at Hotel Quinta Maya. The breakfast offerings, including Guatemalan specialties, receive positive feedback for their taste and reasonable pricing, although some guests may find the choices limited. The poolside dinner atmosphere, accompanied by the option of alcoholic beverages, enhances the overall dining experience. While service can occasionally be slow, the quality and affordability of meals, along with excellent recommendations from staff, contribute to a favorable impression.

Room accommodations at the hotel are clean and comfortable, with amenities such as air conditioning and mini fridges adding to the guest experience. While some rooms are smaller than expected and have limited electrical outlets, they are well-maintained, featuring spacious layouts suitable for families. The location near the bridge to Flores Island and attentive, friendly staff further enrich the stay.

Cleanliness is a standout feature across the hotel, with staff ensuring high standards through daily cleaning and well-kept facilities, although there are occasional minor issues with bed bugs or pool maintenance. The friendly and helpful staff significantly enhance the guest experience, consistently praised for their welcoming demeanor and excellent customer service, including effective communication and proactive assistance.

Wi-Fi access varies throughout the hotel, with stronger connections available in certain areas like hallways. While some rooms may experience weak signals, guests can still find spots where the internet connection is satisfactory.

The hotel's picturesque pool adds to the tranquil ambiance, appreciated by families with children for its suitability and relaxing atmosphere. Despite occasional maintenance setbacks, the pool remains a refreshing retreat. Hotel Quinta Maya proves to be a welcoming environment for families, offering spacious accommodations and facilities that cater to children's needs.

Overall, Hotel Quinta Maya offers a blend of convenience, comfort, and friendly service, making it a commendable choice for travelers seeking a restful and satisfying stay in Flores.
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Categories
Dog Friendly Hotel
This hotel is tagged as pet-friendly. It offers an outdoor pool and is set in gardens, providing some outdoor space for pets. It is located close to Lake Petén Itza.

Business Hotel
This hotel includes a business center, complimentary newspapers, and dry cleaning/laundry services. It provides air-conditioned rooms and dial-up internet access.

3-Star Hotel
Located in Santa Elena, this hotel features an outdoor pool, a terrace, and free WiFi. It is situated in pretty gardens, providing a relaxing atmosphere and is close to Mundo Maya International Airport.

Hotel with Outdoor Pool
Set in pretty gardens, Hotel Quinta Maya offers an outdoor pool and a children's pool, complete with a poolside bar, making it a pleasant spot for families to relax.

Hotel for Honeymoon

Family Friendly Hotel

Hotel with Swimming Pool

  Outdoor Pool  


Room Types
Double Room This bright, air-conditioned room overlooks the gardens or street and includes 1 double bed. It features cable TV, a desk and private bathroom, along with free Wi-Fi. Laundry, ironing and room services are all available.

Triple Room This bright, air-conditioned room overlooks the gardens or street and includes 1 single and 1 double beds. It features cable TV, a desk and private bathroom. Laundry, ironing and room services are all available.

Family Room This bright, air-conditioned room overlooks the gardens or street and includes 2 single and 2 double beds and a sofa bed. It features cable TV, a desk and private bathroom. Laundry, ironing and room services are all available.

Quadruple Room This bright, air-conditioned room overlooks the gardens or street and includes 2 single and 2 double beds. It features cable TV, a desk and private bathroom. Laundry, ironing and room services are all available.

Deluxe Junior Suite This suite has air-conditioned room overlooks the gardens, and includes 1 King beds. It features cable TV, a desk and private bathroom. Laundry, ironing and room services are all available.

Apartment with Pool View This apartment provides a private bathroom, and air conditioning. This apartment offers a flat-screen TV. The unit offers 4 beds.

Guest Reviews
8.0
Very Good
Location
Hotel Quinta Maya boasts an excellent location that is highly appreciated by its guests, making it a convenient base for exploring the region. Its proximity to Flores Island, just a short 10-minute walk away, allows guests easy access to the charming attractions of the island. Centrally situated, the hotel is within walking distance to key places such as the bus station and a shopping mall, which meets the basic needs of travelers.

The surrounding neighborhood offers tranquility while being close to essential amenities like pharmacies, banks, and mini markets. The hotel’s location is also advantageous for those with travel plans, providing easy routes to other places of interest, including the airport and Petén. Guests have noted the peacefulness of the area, making it an ideal choice for family trips or a restful stopover. The hotel combines convenience with a sense of serenity that enhances the visitor’s experience.

Breakfast
At Hotel Quinta Maya, the breakfast experience is generally positive, offering a variety of tasty options to suit different tastes. Guests frequently comment on the quality of the meals served, describing them as very good, delicious, and reasonable in price. Many appreciate the Guatemalan breakfast offerings, which add a local flavor to the dining experience. The meals can be enjoyed in the charming setting of the hotel courtyard, making for a relaxed start to the day.

However, travelers should note that breakfast is not always included in the room rate and is instead available for purchase at the hotel restaurant. While some guests opt for the free breakfast of eggs and toast or simpler selections, others commend the chef's skill in preparing the best breakfast dishes. Despite the small menu choices, the available options are generally deemed satisfactory.

While the absence of breakfast in the package may disappoint some guests, the attentive staff and the possibility of enjoying meals both in the morning and evening at the hotel seem to enhance the overall dining experience. Overall, Hotel Quinta Maya provides a good start to the day with its breakfast offerings, albeit sometimes with limited choice.

Dinner
Hotel Quinta Maya offers a dining experience that consistently satisfies its guests with quality and taste. The restaurant, conveniently located by the poolside, provides a relaxing atmosphere for enjoying meals, including the option to savor dinner accompanied by alcoholic drinks. Guests frequently praise the food for being both very good and affordably priced, making it an appealing choice for those staying at the hotel. The staff receives commendations for their excellent dinner recommendations, further enhancing the dining experience. The restaurant serving breakfast and dinner proves a convenient arrangement for many visitors. While most reviews highlight the delicious and quality meals, a few note that the service can occasionally be slow and some found the food not the most amazing. Nonetheless, the overall impression of dining at Hotel Quinta Maya is one of satisfaction and enjoyment.

Rooms
Hotel Quinta Maya offers a varied range of experiences when it comes to room accommodations. Many guests have praised the hotel for providing clean and comfortable rooms that feature sufficient amenities for a pleasant stay. Comfort is a recurring theme, with most rooms featuring air conditioning and comfortable beds, perfect for relaxing after a day of exploring. The hotel rooms are described as spacious enough for families, and some come with a nice balcony to unwind.

While some rooms were noted to be smaller than expected, they generally compensate by being well-kept and providing good air conditioning. The hotel also offers practical elements like mini fridges and hot showers, which contribute to a satisfying stay. Some guests appreciated the hotel's excellent location just two blocks from the bridge to the Island of Flores, and complimented the friendly and attentive staff who were always ready to assist.

Despite some minor issues—such as occasional smells of dampness, outdated bathroom conditions, and limited electrical outlets in family rooms—the overall sentiment towards the rooms is positive. The hotel's blend of comfort, cleanliness, and good customer service creates an appealing environment for travelers seeking a straightforward and enjoyable lodging experience.

Beds
Hotel Quinta Maya offers a mixed experience when it comes to the comfort of its beds. Many guests found the beds to be very comfortable, with some highlighting the extra large and very good beds as a highlight of their stay. The availability of air conditioning in the rooms adds an appreciated level of comfort, especially given the regional climate. However, some guests noted that the mattresses were too hard for their liking, leading to discomfort. There were also concerns raised about bed bugs and the lack of blankets, with only sheets provided. Additionally, some felt the rooms were crowded with too many beds. While there are differing opinions, those seeking a more comfortable sleep should be specific in their requests or expectations when booking.

Cleanliness
Hotel Quinta Maya generally receives positive feedback regarding its cleanliness, which is often highlighted as a standout feature by guests. Most reviewers appreciate the hotel's cleanliness, particularly noting the spacious rooms that are consistently well-maintained. The daily cleaning service is a pleasant highlight, with staff ensuring that rooms are tidied every day, towels are changed regularly, and bathrooms are kept spotless. This attention to detail extends to the hotel facilities, which are frequently described as very clean and well-maintained, contributing to a comfortable stay.

The professional and friendly demeanor of the cleaning staff is another aspect that enhances the hotel experience, as they ensure high standards of cleanliness throughout guests' visits. While there are occasional concerns, such as reports about bed bugs or partly dirty towels, these are less frequent compared to the numerous positive comments about the impeccable cleanliness of the hotel. Some reviews mention cleanliness issues with the pool, which detracts slightly from an otherwise pleasant environment.

Overall, Hotel Quinta Maya provides a clean and welcoming atmosphere, with most guests expressing satisfaction with their stay due to the hotel’s commitment to maintaining cleanliness in both rooms and common areas.

Staff
Nestled in a prime location, Hotel Quinta Maya is celebrated for its welcoming and attentive staff. Guests consistently praise the friendliness and kindness of the hotel personnel, with many remarking on the excellent customer service they received throughout their stay. The staff is not only approachable but also goes the extra mile, offering valuable dinner recommendations and assisting with various needs, from booking transportation to accommodating specific requests. The reception team stands out for their adaptability and efficiency, often impressing guests with their English-speaking abilities and proactive approach to solutions. Though occasional remarks suggest a slight lack of enthusiasm in some interactions, overall, the hospitality of the staff significantly enhances the comfort and enjoyment of the guests' experience at the hotel.

Wi-Fi
Hotel Quinta Maya offers a Wi-Fi experience that varies significantly depending on the location within the premises. Guests frequently found the internet connection in their rooms to be inconsistent, with many describing it as weak or non-existent. However, some positive notes suggest that the Wi-Fi performs better in certain areas, such as the hallways, where guests were able to connect without much trouble. Although the overall impression of the hotel's internet service leans towards the need for improvement, there are still pockets within the hotel where guests can find a good Wi-Fi connection.

Pool
Hotel Quinta Maya offers a picturesque courtyard featuring a charming pool that adds a soothing touch to the overall ambiance. It provides various depths suitable for both babies and older children, making it a great spot for families. Its tranquil atmosphere allows guests to unwind after a hot day exploring attractions like Tikal. The pool is strategically placed to complement the dining area, enhancing the relaxing vibe around the breakfast bar. Additionally, a small jacuzzi accompanies the pool, providing guests with extra comfort during the hot summer days. While the pool is praised for its attractiveness, there are instances where maintenance issues are noted, affecting its clarity and availability during some stays. Despite these occasional setbacks, the pool generally offers a refreshing and relaxing retreat appreciated by children and adults alike.

Family
Hotel Quinta Maya in Flores offers a welcoming environment for families, especially those with children. Guests appreciated the spacious family rooms, which comfortably accommodated larger groups, making it a suitable choice for family stays. The rooms are reported to have effective air conditioning, providing relief from the tropical climate, along with a daily supply of fresh bottled water.

The hotel's pool emerged as a favorite among kids, noted for its cleanliness and well-maintained condition, which contributed to a pleasant experience. Families can enjoy a peaceful atmosphere throughout the hotel, making it an ideal place for a tranquil family vacation.

While there is room for improvement in utility access with limited electrical outlets in some family-sized rooms, the overall facilities are praised for their cleanliness and upkeep. Visitors recommended Hotel Quinta Maya for its excellent staff service and suitability for family trips, enhancing the positive family-friendly experience.


Yes, Hotel Quinta Maya has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Hotel Quinta Maya.

Yes, Hotel Quinta Maya welcomes dogs.

No, parking facilities aren't available at Hotel Quinta Maya.

No, Hotel Quinta Maya doesn't have a gym.

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