The Relish

Folkestone, 4 Augusta Gardens51.076865,1.169052(Show on Map)
8.2
Very Good
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Checkin - Checkout datesThu, 15 Oct - Fri, 16 Oct15 Oct - 16 Oct
1 Room2 Guests
Info
Summary of reviews
Summarized by AI
The Relish enjoys high praise from guests for its overall ambiance, service and amenities. Located in a prime spot close to the sea, beach and town center, it offers convenience and charm with its Georgian architecture, modern decor and well-maintained gardens. Visitors find the surroundings peaceful, contributing to a restful stay. A highlight of many reviews is the excellent breakfast, praised for its variety, quality and taste, catering to various dietary needs. The ability to choose breakfast the night before and have it delivered promptly contributes to guest satisfaction. Generous portions and the friendliness of staff further enhance the dining experience. The rooms at The Relish are noted for their cleanliness, spaciousness and stylish decor. Comfortable beds and lovely bathrooms add to the appeal, although a few guests mentioned smaller room sizes on higher floors. Despite these minor issues, the aesthetic and comfort of the rooms are consistently praised. Cleanliness is a standout feature with guests appreciating the property's immaculate condition. The welcoming atmosphere is bolstered by light-filled rooms and fresh, appealing decor. Exceptional customer service is a recurring theme with staff described as friendly, helpful and attentive. Particular commendation is given to the receptionist and the owner, contributing to a warm and inviting stay. While the parking situation presents some challenges with limited on-site options and reliance on public street parking, the hotel staff's efforts to assist are noted and appreciated. Despite occasional mentions of bed size and firmness preferences, the beds generally receive high marks for comfort, contributing to a restful sleep experience. The Relish offers a luxurious atmosphere with beautiful rooms and amenities that many find charming. Though not universally considered a 5-star experience, the hotel's elegance, comfort and outstanding service make it a highly recommended choice for travelers.
Categories
Health & Safety
Questionnaire
Answers last updated by The Relish
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival?No
Do you perform temperature checks upon guests' arrivals?No
Do the hotel's main entrance doors open automatically?No
Can guests access their room entrance directly from outside the hotel without entering the lobby?No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out?No
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?Yes
Does the cleaning crew wear appropriate personal protective equipment?Yes
Do you sanitize the common areas?Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival?No
Are luggage trolleys sanitized after each use?No
Do you sanitize guests' keys/cards?Yes
Do you provide thorough cleaning of the rooms?Yes
Are all employees trained and monitored to follow a cleaning protocol?Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?No
Do you disinfect high touch areas in guest rooms including light switches and door handles?Yes
Limitations
Are elevator rides limited?There are no elevators
Are guest rooms allowed to be accessed until check-in after they were cleaned?No
Does the hotel operate at a limited capacity?Yes
Does the hotel accept domestic bookings only?No
Do you allow people who don't stay or work at the hotel to enter its premises?No
Do you allow people who don't stay at the hotel to enter the rooms?No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff?Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests?No
Do you provide disinfecting wipes in each room?Yes
Are there hand sanitizing stations throughout the hotel?Yes
Is there a sanitizing sprayer for shoes outside each room?No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols?Yes
Do you use physical distancing markers?Yes
Do you use delivery robots to get stuff to guests' rooms?No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?No
Are rugs removed from guest rooms?No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?Yes
Are linens, towels and laundry washed in accordance with the official guidelines?Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests?Yes
Do you offer single-serve options instead of buffets for breakfast?No
Do you offer contactless delivery for in-room dining?No
Has there been a person appointed to supervise the correct implementation of the measures?Yes
Do your staff practice social distancing guidelines?Yes
Are there dedicated isolation zones on property?No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?Yes
Is there a doctor available either on-site or on-call?No
Has the hotel closed during the pandemic?Yes
Reopening Date: Unknown
Show more...
Luxury
AI-generatedListed as a 5-star accommodation, this bed & breakfast in Canterbury is recognized for providing a high level of service and comfort.
Small
AI-generatedThis chic boutique B&B is known for its luxurious bedrooms and hip decor. Guests can enjoy complimentary evening drinks and tea with cake, creating a cozy and welcoming atmosphere. It is centrally located for exploring the town.
5 Star
AI-generatedLocated in Folkestone, The Relish provides a high-end bed and breakfast experience. The focus on gourmet dining and personalized service creates a luxurious and intimate atmosphere. The attention to detail and exceptional hospitality make it a standout choice.
Parking
Boutique-Style
Nightlife
Free Wi-Fi
Check-in - Check-out
Check In:
16:00 - 21:00
Check Out:
11:00
Facilities
Parking
Meeting/banquet facilities
Garden
Terrace
Non-smoking rooms
Internet services
Heating
Luggage storage
WiFi
Allergy-free room
Free WiFi
Non-smoking throughout
Designated smoking area
Sun terrace
Special diet menus (on request)
Shared lounge/TV area
Daily housekeeping
Private parking
Kids' meals
Kid-friendly buffet
Street parking
Wine/champagne
Outdoor furniture
Picnic area
Beach
Key access
Smoke alarms
CCTV in common areas
CCTV outside property
Fire extinguishers
Staff follow all safety protocols as directed by local authorities
Hand sanitizer in guest accommodation and key areas
Cashless payment available
Invoice provided
Room Types
Deluxe Double Room - OrchidSpacious room with a four-poster bed and views over Augusta Gardens from the bay window. Children cannot be accommodated in this room.
Superior Double Room - OchreSpacious room with modern leather sofa and a bay window with view towards Trinity Church. The bathroom has a roll-top bath and separate shower. This room cannot accommodate an extra bed.
Large Double Room with Garden View - ParkSpacious room with views across Augusta Gardens.
Large Double Room - Park StoneSpacious room with views to the West towards Trinity Church.
Compact Double Room - Indigo / Trinity / SteepleFeaturing free toiletries, this double room includes a private bathroom with a bath and a hairdryer. This double room has a tea and coffee maker, flat-screen TV with streaming services, a quiet street view, as well as chocolate for guests. The unit has 1 bed.
Large Twin Room - Cliff and ChimneySpacious rooms located at the top of the building. Request double/twin when booking.
Single Room - BoxLovely garden views feature in this top floor room.
Guest Reviews
8.2
Very Good
Review Summaries
Summarized by AI
Location
The Relish boasts an enviable location, appreciated by many guests for its proximity to key attractions and amenities. Situated just a short walk from the sea, the beach and the town center, the hotel offers convenience for those wanting to explore local restaurants, shops and landmarks. Its central location also makes it a handy base for visits to the Channel Tunnel and Port Lympne. Guests were particularly impressed with the peaceful and quiet surroundings, contributing to a restful stay. The attractive Georgian building adds a touch of charm, complemented by modern, clean and comfortable rooms. Many praised the lovely decor and the well-maintained gardens, which provide a tranquil space to unwind. The friendly and attentive staff, combined with the excellent food—especially the highly praised breakfast—enhanced the overall experience. The Relish's location in a nice neighborhood, mere minutes from the promenade, town center and seafront, makes it a stellar choice for travelers seeking both convenience and comfort.
Breakfast
Guests at The Relish consistently praise the breakfast for its variety, quality and taste. The breakfast menu offers a good selection, catering to dietary needs including vegan, vegetarian and gluten-free options. The food is described as well-cooked, fresh and delicious with terms like excellent, fantastic and amazing frequently used to describe the experience. Several reviews highlight specific items such as the full English breakfast and overnight oats, calling them particularly good. Guests appreciate that the breakfast can be chosen the previous evening and delivered promptly at the agreed time, adding to the convenience. The portions are noted to be generous and satisfying. Additionally, the breakfast is complemented by the friendly and helpful staff, making the dining experience even more enjoyable. A few reviews mention the ambiance, noting features such as a lovely log fire and homemade cake offered on arrival, which add a special touch. While one review mentioned undercooked sausages and another suggested extending breakfast hours, the overall sentiment is overwhelmingly positive with many guests recommending the breakfast highly.
Rooms
The guest reviews of The Relish paint a picture of an elegantly furnished and well-maintained hotel. The rooms receive commendation for their cleanliness, modern decor and comfort with many guests noting the superbly comfortable beds. Spaciousness is a frequent highlight with several reviews describing the rooms as large and beautifully decorated. Guests appreciate the stylish and quirky design elements spread throughout the property. Many rooms offer spectacular views, adding to the overall appeal. Despite a few mentions of smaller room sizes, particularly those on higher floors, the majority of comments suggest that these rooms still manage to be cozy and fully equipped. Additional positive remarks emphasize the welcoming and helpful staff, as well as the hotel’s convenient location and stunning interiors. Overall, The Relish is praised for its clean, comfortable and aesthetically pleasing rooms, making it a delightful place to stay.
Beds
The beds at The Relish hotel have received overwhelmingly positive feedback from past guests. Many have described the beds as super comfy, very comfortable and extremely comfortable with mentions of spacious and clean rooms that enhance the overall experience. Guests have consistently highlighted the beds as being both comfy and clean, making for a restful stay. Bedding quality, including pillows and duvets, has also been praised for its comfort. However, a few reviews did point out some areas for improvement. The size of some beds has been noted as narrow or tiny, which might not suit all preferences. There were also a couple of comments about bed softness; while some found them a bit too soft or hard, these seem to be matters of personal preference rather than widespread issues. One or two reviewers mentioned that the mattress could use an upgrade. Overall, the general consensus suggests that The Relish provides a comfortable sleeping experience with most beds being a highlight of the stay.
Cleanliness
Nestled in a peaceful location, The Relish stands out for its exceptional cleanliness and comfortable accommodations. Guests repeatedly praise the pristine nature of the property with many noting that rooms are spotlessly clean, nicely furnished and beautifully decorated. The decor is fresh and appealing, contributing to a welcoming atmosphere. The rooms are consistently highlighted for being clean, spacious and comfortable with added touches that make them feel inviting. The bathrooms, especially those with baths, receive special mention for their loveliness and cleanliness. Guests also appreciate the comfortable beds and large windows that let in plenty of natural light. In addition to the immaculate rooms, the property's overall ambiance is described as very clean and friendly. The attention to cleanliness is evident in every corner of The Relish, ensuring that guests can relax and enjoy their stay in a tidy environment. The staff's welcoming nature complements the clean and comfortable setting, making it a highly recommended destination for travelers seeking both comfort and cleanliness.
Staff
Visitors consistently highlight the excellent service at The Relish with numerous mentions of the staff’s friendliness and helpfulness. Guests often describe the reception as friendly, noting that the staff, including a highly-commended receptionist named Laura, are dedicated and willing to go the extra mile to ensure a comfortable stay. The hotel’s personnel are characterized by their attentiveness and politeness, making guests feel welcome and at ease. Feedback about the owner and manager is also positive, often described as charming and friendly. While one review mentions a negative experience with a desk employee, this seems to be an exception rather than the rule. In general, the staff's warmth and willingness to assist leave a lasting impression on visitors, contributing to an overall positive experience at the hotel. The cozy furnishings, good breakfast and central location, close to the Euro Channel, also add to the appeal, making it a well-rounded choice for travelers. The exceptional customer service and a welcoming atmosphere make The Relish a notable mention for those looking for a friendly and attentive stay.
Parking
Staying at The Relish offers a mixed experience when it comes to parking. While the hotel is well-located and staff are helpful in sorting out parking permits, guests will find that the parking situation is far from straightforward. There's no free on-site parking available and options are limited to public street parking, which can be challenging, especially in the evenings. Although there are two private parking spaces, they're often occupied, leaving many guests to find on-street parking with additional costs. Some reported being able to park easily outside, while others faced difficulties finding a spot. It’s worth noting that some guests appreciated the hotel's efforts to help with parking arrangements, despite the overall challenging situation. If you plan to drive, be prepared to navigate these hurdles and factor in potential extra costs for parking permits.
Luxury
The Relish offers a small, beautiful hotel experience with lovely rooms and luxurious bathrooms. Guests appreciate the lavish and welcoming property with its stunning hotel design and luxurious decor. The style and size of the rooms add to the charm, elevating the overall experience. However, it's worth noting that some guests feel it does not match a 5-star standard, citing factors such as long stairs without a lift and a generally 3-star bed and breakfast feel. Despite these points, the elegance and welcoming nature of The Relish remain standout features for many visitors.
FAQ
No, The Relish doesn't have any pool.
No, a spa isn't available at The Relish.
No, The Relish doesn't allow dogs.
Yes, parking facilities are available at The Relish.
No, The Relish doesn't have a gym.
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