Mercure Paris Val de Fontenay
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Summary of reviewsMercure Paris Val de Fontenay is highly regarded for its strategic location, which offers convenient access to both Paris city center and Disneyland via the nearby RER A train line. Guests find the location not only ideal for sightseeing but also practical for business activities with easy access to public transportation and a shopping center. The rooms are spacious, clean and well-equipped, catering well to both families and business travelers. The family-friendly amenities, such as baby beds and large family rooms, are particularly appreciated, making it a suitable choice for those traveling with children.
The breakfast at Mercure Paris Val de Fontenay is generally well-received for its variety and quality with fresh products and attentive service enhancing the experience. Despite this, some guests feel that the breakfast's layout and cost could be improved for better value. Dinner service, while praised for quality and late-night options, faces criticism for its limited availability, especially on weekends and holidays. Reviews suggest checking meal availability and having backup dining plans in place.
Cleanliness is a strong point for the hotel with guests frequently noting the well-maintained environment and the efficiency of the daily cleaning service. Occasional issues with superficial cleaning are noted but do not significantly detract from the overall positive impression.
The staff receive widespread acclaim for their friendliness and professionalism, contributing significantly to a pleasant stay. Highlighted individuals include Christine and Ornella, who are specifically praised for their attentiveness and helpfulness. While there are occasional mentions of the need for improved anticipation of guest needs, the overall service remains highly commendable.
Guests also praise the comfort of the main beds, although some note issues with mattress firmness and the quality of sofa beds, which could benefit from improvement. For business travelers, the hotel offers a favorable environment with quick check-in processes and the availability of business amenities, despite some concerns about parking.
In summary, Mercure Paris Val de Fontenay delivers a well-rounded experience with its prime location, comfortable accommodations and exceptional staff service, making it a compelling choice for both family vacations and business trips.
Categories
The breakfast at Mercure Paris Val de Fontenay is generally well-received for its variety and quality with fresh products and attentive service enhancing the experience. Despite this, some guests feel that the breakfast's layout and cost could be improved for better value. Dinner service, while praised for quality and late-night options, faces criticism for its limited availability, especially on weekends and holidays. Reviews suggest checking meal availability and having backup dining plans in place.
Cleanliness is a strong point for the hotel with guests frequently noting the well-maintained environment and the efficiency of the daily cleaning service. Occasional issues with superficial cleaning are noted but do not significantly detract from the overall positive impression.
The staff receive widespread acclaim for their friendliness and professionalism, contributing significantly to a pleasant stay. Highlighted individuals include Christine and Ornella, who are specifically praised for their attentiveness and helpfulness. While there are occasional mentions of the need for improved anticipation of guest needs, the overall service remains highly commendable.
Guests also praise the comfort of the main beds, although some note issues with mattress firmness and the quality of sofa beds, which could benefit from improvement. For business travelers, the hotel offers a favorable environment with quick check-in processes and the availability of business amenities, despite some concerns about parking.
In summary, Mercure Paris Val de Fontenay delivers a well-rounded experience with its prime location, comfortable accommodations and exceptional staff service, making it a compelling choice for both family vacations and business trips.
Hotel for Honeymoon
This hotel provides a luxurious stay with excellent amenities. It is well-regarded for its comfort and quality, making it a suitable choice for a honeymoon.
Family Friendly Hotel
This hotel is located in Val de Fontenay, offering amenities suitable for families. The hotel is near public transport, providing easy access to attractions.
Dog Friendly Hotel
Although direct pet amenities are not specified, Mercure hotels often accommodate pets. Contacting the hotel directly will confirm any pet-related policies.
Accessible Hotel
This hotel is wheelchair accessible and features 4 rooms specifically equipped for guests with reduced mobility, ensuring a comfortable stay with appropriate facilities.
Hotel with Gym
The Mercure Paris Val de Fontenay includes a gym, allowing guests to keep up with their fitness regimen while traveling.
4-Star Hotel
This 4-star hotel features spacious and renovated seminar rooms, a fitness room, a bar with happy hour, and a restaurant serving homemade products. It's near the RER A and E, providing direct access to La Defense and Disneyland Paris.
Hotel Taking Steps Towards Sustainability
Romantic Hotel
Business Hotel
Guest Reviews
Mercure Paris Val de Fontenay boasts an optimal location, making it a convenient hub for travelers looking to explore both Paris and Disneyland. Positioned ideally between downtown Paris and Disneyland, the hotel offers quick and easy access to both destinations via the RER A train line with the station located just steps from the hotel entrance. This strategic location allows guests to reach Paris city center in approximately 20 minutes and Disneyland in about 30 minutes.
The close proximity to a shopping center enhances the convenience factor, providing easy access to amenities and shopping needs. Travelers appreciate the hotel's calm and practical setting, which is well-served by public transportation, including buses and metro lines.
Families find the spacious rooms comfortable and those visiting for business will find the location favorable for its accessibility to key appointments. Free parking and the geographical setting offer additional ease for guests navigating the area. Overall, the hotel’s stellar location, combined with its connectivity and access to major attractions, makes it an excellent choice for both tourists and business travelers.
The breakfast experience at Mercure Paris Val de Fontenay presents a mixed array of opinions from guests. On the positive side, many guests commend the breakfast for being rich and varied with plenty of choices between sweet and savory options. The presence of fresh products and treats like warm croissants and pain au chocolats every morning adds to the delight. The breakfast buffet receives praise for its quality with some reviews even calling it exceptional and complete. The staff, particularly Christine, receives multiple mentions for their kindness and attentiveness, enhancing the overall breakfast experience.
However, there are notable areas of dissatisfaction. Several guests feel the breakfast offerings are scattered and not cohesive, spread out in different sections which can be confusing. Furthermore, many reviews highlight that the breakfast can be expensive with some guests considering it not worth the price, especially when compared to similar standards in other countries like Germany and Austria. There are also points raised about the breakfast needing improvement in terms of variety and freshness with sporadic mentions of uninspiring and amateurish presentations and empty plates not refilled promptly unless requested.
In summary, while the breakfast at Mercure Paris Val de Fontenay has its strengths in variety and service, there is a clear need for more consistency and better value to meet the expectations of a 4-star hotel.
Situated in the eastern suburbs of Paris, the Mercure Paris Val de Fontenay offers some convenient amenities with mixed reviews focusing on its dinner services. Guests frequently noted that the restaurant is often closed, especially on weekends and bank holidays, leaving them with limited dining options. This situation is compounded by a lack of nearby quality restaurants, making it essential to plan meals in advance.
Despite the closures, those who dined at the hotel restaurant praised the quality of the food and the attentive service from staff, particularly highlighting Mrs. Cristina's excellent service. The meal service extends to late-night dining with options to have meals delivered to rooms, which was a positive aspect for many guests. The breakfast service, while reportedly lovely, can become overcrowded at times.
However, the restaurant received some criticisms regarding its cleanliness and some guests found the dishes lukewarm and staff less than friendly. Vegetarian options are notably absent from the menu and costs can be on the higher side. The bar also closes early, at 10:30 PM, which may be an inconvenience for those looking for a late-night drink.
Overall, while the dining experiences at the Mercure Paris Val de Fontenay can be enjoyable, it’s advisable for potential diners to check the restaurant's availability and be prepared for alternative dining plans, especially on weekends and holidays.
The rooms at Mercure Paris Val de Fontenay receive commendable praise for their spaciousness and cleanliness, frequently described as well-equipped, comfortable and quiet. Families particularly appreciate the larger rooms, which provide ample space for children. The cleanliness is consistently noted, although there are occasional mentions of superficial cleaning and minor maintenance issues such as broken windows, musty smells and aged furniture. Guests enjoy the room decor and modern style, despite some rooms needing renovation and better facilities. The proximity to the metro and a nearby shopping center enhances the convenience of staying here. Overall, the rooms meet expectations with highlights on size, cleanliness and comfort, though some refurbishment and better upkeep could enhance the experience.
The reviews of the beds at Mercure Paris Val de Fontenay highlight a generally positive experience with some notable concerns. Guests frequently praised the comfort of the bedding, describing the main beds as comfortable and cozy, suitable for both adults and families. Many appreciated the large, soft beds and fine mattresses, emphasizing that the comfort and cleanliness met their expectations.
However, there are mixed reviews regarding the firmness of the mattresses. Though many guests found the beds very comfortable, others mentioned that the bedding was either too firm or hard, impacting their sleep quality. The issue of beds sliding apart and double beds being two singles pushed together was noted, which could disrupt a restful night's sleep.
The sofa beds, on the other hand, received consistent criticism for their lack of comfort. Guests indicated that the sofa beds' quality was not on par with the main beds with several describing the experience as uncomfortable, especially for children.
Overall, while the main beds were well-received for their comfort, improvements could be made for the sofa beds and in addressing the firmness of some mattresses. For families and individuals looking for a reasonably comfortable sleep, the main beds at Mercure Paris Val de Fontenay generally deliver a satisfying experience.
The reviews for Mercure Paris Val de Fontenay highlight a predominantly positive picture of the hotel's cleanliness. Guests frequently emphasized that everything was clean and well-maintained with numerous mentions of clean and spacious rooms and a clean and pleasant environment. Several reviews specifically praised the immaculate and superb cleanliness throughout the hotel, including clean bathrooms and tidy rooms. Additionally, the majority of guests found the rooms to be very comfortable and were satisfied with the daily cleaning service.
However, there were occasional criticisms regarding the need for more consistent and thorough cleaning, particularly in the bathrooms and some specific areas like carpeted hallways. A few reviews noted lapses such as noise during cleaning, rooms not properly cleaned upon arrival and certain unpleasant smells. Despite these occasional shortcomings, the overall sentiment reflects a well-maintained establishment where cleanliness is generally upheld to a high standard, making for a pleasant stay.
The staff at Mercure Paris Val de Fontenay consistently receive high praise for their friendliness and professionalism. Guests often note that the reception staff are both welcoming and efficient, ensuring a smooth check-in process. The team is described as super friendly, helpful and attentive, often going above and beyond to meet the needs of their guests. The atmosphere created by the staff is frequently commended with terms like "charming," "kind," and "polite" recurring throughout the reviews.
There are numerous mentions of specific employees who made a positive impact, such as Christine, who is highlighted for her attentiveness and Ornella, praised for her kindness and professionalism. Guests appreciated the cooperative and professional demeanor of the entire team, often pointing out the pleasant interactions and the staff’s willingness to help with any inquiries or issues.
Although a few reviews suggest areas for improvement, particularly concerning anticipating client needs and occasional lapses in helpfulness, the overall impression remains highly favorable. The housekeeping staff also receive commendations for their efficiency and responsiveness. Overall, the welcoming and cheerful nature of the hotel staff at Mercure Paris Val de Fontenay significantly enhances the guest experience.
The Mercure Paris Val de Fontenay is highly regarded by guests for its family-focused amenities and environment. Numerous reviews highlight that the spacious, clean and comfortable family rooms cater well to both small and larger families, making it a convenient choice for those traveling with children. The hotel provides good family facilities, including baby beds and a suite option with two rooms for four people, which ensures ample space and comfort.
Visiting families appreciate the calm and restful atmosphere, which contributes to a pleasant stay, whether for a short getaway or an extended vacation. The hotel's location also earns praise for being ideal for family travel, notably making it a suitable base for visiting nearby attractions like Disney.
An added delight for children is the pancake machine, which reportedly was a hit among the younger guests. Overall, the Mercure Paris Val de Fontenay presents a compelling value proposition for families seeking a stress-free and enjoyable stay, marked by thoughtful accommodations and a family-friendly ambiance.
Mercure Paris Val de Fontenay has garnered positive feedback from business travelers with many appreciating the hotel's excellent value for money and its suitability for business purposes. The convenient location and ease of the customer process, along with the welcoming staff, make it an attractive choice for those traveling for work. Guests have noted the quick check-in process and the overall business-friendly environment, which is important for a smooth trip.
The hotel's design caters to those looking to combine business with a touch of tourism, adding versatility to the stay. The comfort of the beds and the availability of facilities for printing documents have been particularly valued by guests, enhancing their overall experience. The price-performance ratio is considered great, further adding to its allure. However, some have found the lack of parking a bit complicated for business travelers.
Overall, the Mercure Paris Val de Fontenay stands out as a commendable option for business travelers with its well-rounded amenities and supportive staff contributing to a pleasant and productive stay.
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Location
The close proximity to a shopping center enhances the convenience factor, providing easy access to amenities and shopping needs. Travelers appreciate the hotel's calm and practical setting, which is well-served by public transportation, including buses and metro lines.
Families find the spacious rooms comfortable and those visiting for business will find the location favorable for its accessibility to key appointments. Free parking and the geographical setting offer additional ease for guests navigating the area. Overall, the hotel’s stellar location, combined with its connectivity and access to major attractions, makes it an excellent choice for both tourists and business travelers.
Breakfast
However, there are notable areas of dissatisfaction. Several guests feel the breakfast offerings are scattered and not cohesive, spread out in different sections which can be confusing. Furthermore, many reviews highlight that the breakfast can be expensive with some guests considering it not worth the price, especially when compared to similar standards in other countries like Germany and Austria. There are also points raised about the breakfast needing improvement in terms of variety and freshness with sporadic mentions of uninspiring and amateurish presentations and empty plates not refilled promptly unless requested.
In summary, while the breakfast at Mercure Paris Val de Fontenay has its strengths in variety and service, there is a clear need for more consistency and better value to meet the expectations of a 4-star hotel.
Dinner
Despite the closures, those who dined at the hotel restaurant praised the quality of the food and the attentive service from staff, particularly highlighting Mrs. Cristina's excellent service. The meal service extends to late-night dining with options to have meals delivered to rooms, which was a positive aspect for many guests. The breakfast service, while reportedly lovely, can become overcrowded at times.
However, the restaurant received some criticisms regarding its cleanliness and some guests found the dishes lukewarm and staff less than friendly. Vegetarian options are notably absent from the menu and costs can be on the higher side. The bar also closes early, at 10:30 PM, which may be an inconvenience for those looking for a late-night drink.
Overall, while the dining experiences at the Mercure Paris Val de Fontenay can be enjoyable, it’s advisable for potential diners to check the restaurant's availability and be prepared for alternative dining plans, especially on weekends and holidays.
Rooms
Beds
However, there are mixed reviews regarding the firmness of the mattresses. Though many guests found the beds very comfortable, others mentioned that the bedding was either too firm or hard, impacting their sleep quality. The issue of beds sliding apart and double beds being two singles pushed together was noted, which could disrupt a restful night's sleep.
The sofa beds, on the other hand, received consistent criticism for their lack of comfort. Guests indicated that the sofa beds' quality was not on par with the main beds with several describing the experience as uncomfortable, especially for children.
Overall, while the main beds were well-received for their comfort, improvements could be made for the sofa beds and in addressing the firmness of some mattresses. For families and individuals looking for a reasonably comfortable sleep, the main beds at Mercure Paris Val de Fontenay generally deliver a satisfying experience.
Cleanliness
However, there were occasional criticisms regarding the need for more consistent and thorough cleaning, particularly in the bathrooms and some specific areas like carpeted hallways. A few reviews noted lapses such as noise during cleaning, rooms not properly cleaned upon arrival and certain unpleasant smells. Despite these occasional shortcomings, the overall sentiment reflects a well-maintained establishment where cleanliness is generally upheld to a high standard, making for a pleasant stay.
Staff
There are numerous mentions of specific employees who made a positive impact, such as Christine, who is highlighted for her attentiveness and Ornella, praised for her kindness and professionalism. Guests appreciated the cooperative and professional demeanor of the entire team, often pointing out the pleasant interactions and the staff’s willingness to help with any inquiries or issues.
Although a few reviews suggest areas for improvement, particularly concerning anticipating client needs and occasional lapses in helpfulness, the overall impression remains highly favorable. The housekeeping staff also receive commendations for their efficiency and responsiveness. Overall, the welcoming and cheerful nature of the hotel staff at Mercure Paris Val de Fontenay significantly enhances the guest experience.
Family
Visiting families appreciate the calm and restful atmosphere, which contributes to a pleasant stay, whether for a short getaway or an extended vacation. The hotel's location also earns praise for being ideal for family travel, notably making it a suitable base for visiting nearby attractions like Disney.
An added delight for children is the pancake machine, which reportedly was a hit among the younger guests. Overall, the Mercure Paris Val de Fontenay presents a compelling value proposition for families seeking a stress-free and enjoyable stay, marked by thoughtful accommodations and a family-friendly ambiance.
Business
The hotel's design caters to those looking to combine business with a touch of tourism, adding versatility to the stay. The comfort of the beds and the availability of facilities for printing documents have been particularly valued by guests, enhancing their overall experience. The price-performance ratio is considered great, further adding to its allure. However, some have found the lack of parking a bit complicated for business travelers.
Overall, the Mercure Paris Val de Fontenay stands out as a commendable option for business travelers with its well-rounded amenities and supportive staff contributing to a pleasant and productive stay.
No, Mercure Paris Val de Fontenay doesn't have any pool.
No, a spa isn't available at Mercure Paris Val de Fontenay.
Yes, Mercure Paris Val de Fontenay welcomes dogs.
No, parking facilities aren't available at Mercure Paris Val de Fontenay.
Yes, Mercure Paris Val de Fontenay has a gym.
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