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Summary of reviewsHoliday Inn Express - Fort Walton Beach Central by IHG, is highly praised by guests for its prime location, which offers convenient access to the beach and nearby attractions such as Navarre and Destin, while still providing a peaceful retreat. The hotel's central positioning near restaurants, shopping centers and the local hospital adds to its appeal.
Guests consistently highlight the cleanliness of the property, appreciating the well-maintained and spacious rooms that offer a comfortable stay. The hotel's public areas and facilities are also noted for their immaculate condition. Service from the staff receives commendation for being exceptionally friendly, helpful and engaging, which significantly enhances the overall guest experience.
The breakfast offerings at the hotel earn positive feedback for being delicious, plentiful and exceeding expectations with many guests describing it as one of the best hotel breakfasts they’ve had. The staff managing the breakfast area are frequently praised for their outstanding service and diligence in maintaining a clean and well-stocked environment.
The pool area is another highlight, appreciated for its cleanliness, relaxing walk-in design and heated water, contributing to a pleasant experience, although some noise from the pool area was noted by guests staying on the first floor.
Beds at the hotel generally receive favorable remarks with many describing them as very comfortable, although there are occasional mentions of some beds being too hard or unstable.
While the hotel mostly receives positive reviews, there are minor criticisms such as isolated incidents of housekeeping lapses and occasional noise issues. Some guests also felt that the hotel did not fully meet three-star standards, citing value and service quality concerns. Despite these occasional drawbacks, the overall consensus is that Holiday Inn Express - Fort Walton Beach Central offers a pleasant and reliable accommodation option with clean, comfortable rooms and excellent service in a prime location. Show more
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Categories
Business Hotel
Holiday Inn Express hotels generally provide amenities suitable for business travelers, including free Wi-Fi, a business center, and complimentary breakfast, ensuring a convenient and productive stay.
Hotel with Parking
This Holiday Inn Express provides parking for its guests. It is conveniently located and offers standard amenities.
3-Star Hotel
Provides comfortable rooms and a complimentary breakfast, offering good value for money. Its central location in Fort Walton Beach makes it convenient for exploring the area.
Hotel with Outdoor Pool
This hotel offers an outdoor pool for guests to enjoy.
Hotel for Honeymoon
Hotel with Swimming Pool
Outdoor Pool
Accessible Hotel
Hotel with Gym
Room Types
Standard RoomPlease note the room type and bed type will be allocated upon check-in. It might be a higher room category, but subject to availability upon arrival.
Standard King RoomThis guestroom includes a 49-inch flat-screen TV, small refrigerator and microwave. A work desk is also provided.
Standard Room with Two Queen BedsThis guestroom includes a 49-inch flat-screen TV, small refrigerator and microwave. A work desk is also provided.
Queen Suite with Two Queen BedsThis suite includes a 49-inch flat-screen TV, small refrigerator and microwave. A work desk is also provided, as is a separate seating area with a sofa.
Standard King Room with Mobility Accessible TubThis guestroom is mobility accessible and includes a 49-inch flat-screen TV, small refrigerator and microwave. A work desk is also provided and the private bathroom includes an accessible bath.
King Suite - Disability AccessThis hearing accessible suite includes a 49-inch flat-screen TV, microwave and small refrigerator. A separate seating area houses a sofa.
Queen Suite with Two Queen Beds Hearing Accessible Bathtub - Non-SmokingThis mobility accessible suite includes a 49-inch flat-screen TV, microwave and small refrigerator. A separate seating area houses a sofa. The private bathroom has an accessible bath.
Suite - Hearing Accessible - Non-SmokingThis hearing accessible suite includes a 49-inch flat-screen TV, microwave and small refrigerator. A separate seating area houses a sofa.
King Room - Disability AccessThis guestroom is hearing accessible and includes a 49-inch flat-screen TV, small refrigerator and microwave. A work desk is also provided and the private bathroom includes a roll-in shower.
Standard Room with Two Queen Beds - Communications Accessible TubThe unit offers 2 beds.
Queen Room with Two Queen Beds - Hearing Accessible/Non-SmokingThe unit has 2 beds.
King Room - Hearing AccessibleThe double room provides a coffee machine. The unit offers 1 bed.
Guest Reviews
8.8
Excellent
Location
Nestled in Fort Walton Beach, the Holiday Inn Express boasts an excellent and convenient location that guests consistently praise. Visitors appreciate its proximity to the beach, making it an ideal spot for easy access to sun and sand without being directly on the beachfront. The hotel is also noted for its quiet surroundings that offer a peaceful retreat.
The property's cleanliness is frequently highlighted and it is described as well-maintained and beautiful. Guests find it easy to locate and appreciate its central positioning close to a variety of amenities, including restaurants, shopping centers and the local hospital.
Moreover, the hotel offers a perfect staging point for exploring the nearby attractions with Walton Beach close by and both Navarre and Destin just a short drive away. The combination of a great location and clean, comfortable accommodations makes this Holiday Inn Express a standout choice in Fort Walton Beach.
Breakfast
The breakfast at Holiday Inn Express - Fort Walton Beach Central by IHG, receives a strong thumbs-up from many guests. Described as excellent, wonderful and fantastic, it offers a good range of options that are delicious and plentiful. Many guests found it better than expected with some even calling it the best hotel breakfast they have ever tried. Despite a few mentions of burnt items and limited choices, the overall consensus is positive. Guests appreciated the hot and tasty free breakfast, as well as the outstanding service from the staff managing the breakfast area, who kept the space clean and well-stocked. The coffee was frequently highlighted as excellent, further enhancing the morning experience. While a few guests noted that the breakfast could be wiped out if one arrived late, early risers found a fresh, ready and great variety of options to start their day.
Rooms
Holiday Inn Express – Fort Walton Beach Central, an IHG Hotel, consistently receives positive feedback about its rooms. Guests frequently praise the hotel's cleanliness, highlighting that the rooms are meticulously maintained and spacious. Comfortable beds are a recurring theme, contributing to a restful stay. Reviewers also appreciate the ample lighting and tasteful decor within the rooms.
While the general consensus is that the rooms are very clean, a few isolated incidents suggest that there could be minor lapses in housekeeping, such as missed cleaning of the bathroom floors or leftover trash from a previous occupant. Despite these rare occurrences, most guests found the rooms to be exactly what they expected, often noting that pictures don’t do justice to the actual room size and comfort.
Additional remarks indicate staff friendliness and the overall maintenance of the hotel. Some rooms offer decent views and are designed to provide a comfortable, welcoming atmosphere for travelers. Even though there are minor drawbacks like periodic noise near exit doors and mattresses that might need replacing, the overall experience for guests appears to be highly satisfactory.
The hotel's attention to cleanliness, room spaciousness and comfortable bedding seem to stand out the most, making it a reliable choice for accommodation in Fort Walton Beach.
Beds
Holiday Inn Express - Fort Walton Beach Central by IHG, generally receives favorable remarks regarding their beds. Many guests have found the beds and pillows to be very comfortable, often describing them as soft or even super comfortable. There are mentions of different pillow firmness, allowing for a tailored sleeping experience. Positive phrases such as 'comfortable beds' and 'VERY comfy' are frequently used, indicating a high level of guest satisfaction in this area. However, a few reviews noted that some beds were too hard or felt unstable at the sides. Despite these occasional criticisms, the overall consensus is that the hotel provides a restful experience with its bedding options.
Cleanliness
The Holiday Inn Express - Fort Walton Beach Central by IHG, consistently receives high praise from guests for its cleanliness. Reviews frequently highlight the clean and well-maintained property with special mentions of spacious and modern rooms. Guests appreciate the clean environment and the pleasant fragrance in the lobby. The entire facility, including the nicely kept public areas and facilities that appear like new, is noted for its impeccable condition.
Additionally, the hotel staff is often commended for their friendliness and exceptional customer service, contributing to a welcoming atmosphere. The comfortable beds and neat appearance provide added comfort, while the breakfast offerings receive favorable mentions. Despite one isolated incident of an unclean room, the overall consensus is that cleanliness and maintenance are top-notch, ensuring a pleasant and hygienic stay for all visitors.
Staff
Visitors to the Holiday Inn Express - Fort Walton Beach Central by IHG, frequently commend the establishment for its exemplary staff. Guests consistently highlight the friendliness and helpfulness of the team, describing them as accommodating, courteous and polite. The staff is noted as being exceptional and outstanding with the front desk personnel, including a standout mention of Nick, recognized for their pleasant demeanor and exceptional service. Despite an isolated incident with a less favorable check-in experience, the overall sentiment remains highly positive. The staff’s willingness to engage in pleasant conversations and their proactive attitude significantly enhanced the guests' stays. Additionally, the staff was diligent in serving breakfast, further adding to the pleasant experience. The combination of friendly and helpful service, along with well-maintained facilities, seems to leave a lasting, positive impression on visitors.
Pool
Guests have consistently praised the pool at Holiday Inn Express - Fort Walton Beach Central for its cleanliness and relaxing atmosphere. The walk-in design garnered specific appreciation and many noted it was heated, adding to their comfort. The pool area, described as nice and well-maintained, contributed to an overall pleasant pool experience. However, a few guests on the first floor mentioned noise issues from the pool area. Additionally, the hotel offers a small breakfast and a mini fridge selection of drinks and snacks available for purchase in the lobby, enhancing the convenience of guests' stays.
3 Star
Holiday Inn Express - Fort Walton Beach Central by IHG has garnered a mixed set of reviews from its guests. Generally, the hotel was found to be clean and the price considered good by many visitors for what was offered. However, expectations often fell short in several areas. A common sentiment was that the hotel did not meet the three-star standard with customer service and room cleanliness leaving something to be desired.
The location was also a concern, as the hotel did not align with the advertised proximity to the beach. Noise issues were reported and some guests felt the pricing was excessively high, especially without significant benefits like room views or rewards. Overall, while the hotel was considered satisfactory by some, many found it lacking in terms of value and service quality.
Yes, Holiday Inn Express - Fort Walton Beach Central by IHG has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Holiday Inn Express - Fort Walton Beach Central by IHG.
No, Holiday Inn Express - Fort Walton Beach Central by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Express - Fort Walton Beach Central by IHG.
Yes, Holiday Inn Express - Fort Walton Beach Central by IHG has a gym.