Nordeste Palace Hotel - Fortaleza

Fortaleza -3.73096200, -38.52745900 , 99 Rua Da Assunção Centro (Show on Map)
8.4
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsNordeste Palace Hotel - Fortaleza in Fortaleza is highly favored for its strategically central location, providing guests with easy access to local commerce, tourist attractions, markets, cultural centers and public transit. The convenience of nearby pharmacies, restaurants and supermarkets enhances the overall guest experience, especially for daytime activities and shopping. However, some caution is advised at night due to safety concerns.

Guests continually commend the breakfast, highlighting its quality, variety and the inclusion of traditional regional foods. The breakfast area is appreciated for its cleanliness and organization and the friendly breakfast staff contribute to an enjoyable meal experience. Although there are occasional critiques regarding the quality and variety, the overall impression remains highly positive.

The dinner offerings receive mixed reviews. While the convenience of room service and the affordability of meals—especially the soups—are praised, some guests feel that the dinner quality and menu variety could be improved.

The rooms are widely celebrated for their spaciousness, comfort and cleanliness. Essential amenities such as air conditioning, minibars and TVs are available with many rooms recently renovated. Occasional issues include older facilities and minor maintenance needs, but these drawbacks do not overshadow the overall positive room experience.

Cleanliness is a standout feature at the hotel with guests frequently noting the meticulously maintained rooms and facilities. Daily cleaning services and the attentive cleaning staff ensure an exceptionally clean environment throughout the hotel.

The staff at Nordeste Palace Hotel - Fortaleza are often described as friendly, helpful and professional. Their dedication to guest satisfaction significantly contributes to the hotel's welcoming atmosphere despite occasional instances of disorganization.

Wi-Fi reviews are mixed; while some guests find it effective, others encounter issues with connectivity and speed, pointing to inconsistent service.

Parking services are appreciated for their security and convenience, though the compact garage can present maneuvering challenges. The valet service, however, helps mitigate these difficulties.

Families find the hotel particularly accommodating, enjoying the family-friendly environment, spacious rooms and the warm, attentive staff. The complete breakfast also enhances the family experience, making the hotel a comfortable and welcoming choice for family travelers.

Lastly, the beds are praised for their comfort and cleanliness with guests enjoying new and cozy mattresses that contribute to a restful stay. Overall, the Nordeste Palace Hotel - Fortaleza is well-regarded for its combination of strategic location, quality service and comfortable accommodations, making it a popular choice for various travelers.
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Hotel with Free Wi-Fi
This hotel offers free Wi-Fi. The hotel is a budget-friendly option in the city center.

Hotel Taking Steps Towards Sustainability

Family Friendly Hotel

Dog Friendly Hotel

Hotel with Parking

Room Types
Double Room Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower. The air-conditioned double room features a flat-screen TV with cable channels, a minibar, a wardrobe, a tiled floor as well as city views. The unit has 2 beds.

Quadruple Room with four single beds Providing free toiletries and bathrobes, this quadruple room includes a private bathroom with a shower. The air-conditioned quadruple room provides a flat-screen TV with cable channels, a minibar, a wardrobe, a tiled floor as well as city views. The unit offers 4 beds.

Standard Triple Room Featuring free toiletries and bathrobes, this triple room includes a private bathroom with a shower. The air-conditioned triple room features a flat-screen TV with cable channels, a minibar, a wardrobe, a tiled floor as well as city views. The unit has 2 beds.

Quadruple Room Offering free toiletries and bathrobes, this quadruple room includes a private bathroom with a shower. The air-conditioned quadruple room offers a flat-screen TV with cable channels, a minibar, a wardrobe, a tiled floor as well as city views. The unit has 3 beds.

Deluxe Triple Room This air-conditioned triple room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

Superior Triple Room with Three Single Beds This air-conditioned triple room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 3 beds.

Superior Quadruple Room with Four Single Beds This air-conditioned quadruple room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 4 beds.

Superior Quadruple Room This air-conditioned quadruple room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 3 beds.

Superior Twin Room Featuring free toiletries, this twin room includes a private bathroom with a bath or a shower. This twin room has air conditioning, a tiled floor and a flat-screen TV. The unit has 2 beds.

Guest Reviews
8.4
Very Good
Location
Nordeste Palace Hotel - Fortaleza enjoys a highly recommended central location in Fortaleza, making it an ideal choice for those who wish to explore the city center. Guests have praised the hotel for its proximity to local commerce, tourist attractions, markets, cultural centers and public transit options, which allows for easy access to various parts of the city. The central location is particularly noted for its convenience during the day, offering nearby pharmacies, restaurants and supermarkets.

However, visitors have pointed out that the area can feel unsafe at night with mentions of a gloomy atmosphere and a significant presence of beggars. While the locale is favorable for daytime activities and short stays near the center, nighttime excursions are less advised. Despite some concerns regarding safety after dark, the overall consensus is that the hotel is well-situated for those focusing on downtown activities and daytime shopping. The hotel also provides good value for money with comfortable accommodations and a commendable breakfast, enhancing the overall experience for guests.

Breakfast
The breakfast at Nordeste Palace Hotel - Fortaleza frequently garners praise for its quality and variety. Many guests describe it as great, very well-served and diverse, highlighting the traditional regional food options. The breakfast is mentioned as being delicious, fresh and in some cases, exceptional. Visitors appreciate the plentiful varieties and the presence of options like seasonal fruits, juices, yogurt and local dishes such as tapioca.

The cleanliness and organization of the breakfast area also earn positive remarks. Guests find the breakfast to be complete, satisfying and well-suited to a range of tastes. The coffee, often noted as excellent, is a standout feature with many referring to it as exceptional or top-notch. Additionally, the breakfast staff receive accolades for their friendly service.

However, there are occasional criticisms. Some guests feel that the quality has declined and others note limited or repetitive options. A few reviews mention that the breakfast can sometimes be disorganized or highlight specific issues with certain items like cold or dry food. Despite these occasional negatives, the overall impression of the breakfast experience at the hotel remains highly favorable.

Dinner
The dinner experience at Nordeste Palace Hotel - Fortaleza offers a mix of opinions. On the positive side, guests have praised the availability of a dinner menu and the convenience of room service, which offers delicious and low-cost meals until 10 pm. Notably, the soup served in the evening has received commendations for its great taste, large portions and affordability. Many guests found the dinner options to be good and appreciated the affordable prices and great taste of the dishes at the hotel's restaurant.

However, there are some areas for improvement. Some guests felt that the quality of the dinner could be better, describing specific items like the pre-made, industrial soup and some snacks as lacking in quality given their price. A few guests also expressed that the dinner menu could be improved to offer more variety and better quality.

Despite these criticisms, the dinner service remains a valued feature, especially for guests who prefer the convenience of dining at the hotel.

Rooms
The Nordeste Palace Hotel - Fortaleza rooms are notably spacious and clean, offering guests a comfortable and pleasant stay. Many reviews highlight the size of the rooms as a significant advantage, providing ample space and comfort. The beds are frequently mentioned as very comfortable and the rooms are equipped with essential amenities like air conditioning, minibars and TVs. Cleanliness is a consistent praise with regular comments on the cleanliness of both the rooms and bathrooms.

The hotel's location is considered good and the breakfast offerings receive positive feedback. The renovations that have been undertaken in some rooms have enhanced their appeal, making them even more pleasant for guests. However, some rooms still have older facilities and there were mentions of issues such as lack of natural ventilation, non-functional intercoms and basic room facilities that could use updating.

Despite some of these drawbacks, the overall impression is that the rooms are quite generous in size, very comfortable and well-maintained. The accommodating and attentive staff further enhance the experience, making for a generally favorable stay at the Nordeste Palace Hotel - Fortaleza. While improvements could be made in terms of modernizing some of the rooms and enhancing soundproofing, the spacious and cozy environment, along with the cleanliness, largely contribute to a positive guest experience.

Beds
The beds at Nordeste Palace Hotel - Fortaleza receive high praise from guests, often highlighted for their exceptional comfort and modernity. Visitors frequently describe the beds as comfortable with many noting large, cozy and new mattresses. Cleanliness is a standout feature with regular cleaning ensuring the bedding is fresh and hygienic. The hotel’s rooms, including the bedding, are described as comfortable and accommodating, suitable for families and single travelers alike. Guests appreciate the quality of the bed linens and towels, contributing to an overall sense of cleanliness and comfort. The hotel also offers attentive and friendly staff, further enhancing the guest experience. While the majority of reviews are positive, a few mention issues with noise from the beds. Overall, Nordeste Palace Hotel - Fortaleza provides a restful and pleasant stay, particularly with its comfortable and well-maintained beds.

Cleanliness
Nestled in a prime location, Nordeste Palace Hotel - Fortaleza has garnered a reputation for its impressive commitment to cleanliness. Guests frequently highlight the exceptionally clean and tidy nature of the hotel with many praising the spotless rooms and well-maintained facilities. The accommodations and environment are consistently described as extremely clean with special mention of the new and comfortable apartments and rooms. Daily cleaning services ensure rooms are always kept immaculate and guests appreciate the regular changing of clean sheets and towels.

The cleaning staff receive high praise for their attention to detail, contributing to the overall sense of an impeccably clean and organized hotel. The cleanliness extends beyond the rooms to the entire facility with clean spaces, well-maintained floors and organized areas noted by several guests. Although a few reviews mention minor issues with bathroom cleanliness, the overwhelming majority find the standards of cleanliness to be excellent, contributing to a pleasant and comfortable stay.

Overall, the cleanliness at Nordeste Palace Hotel - Fortaleza stands out as a crucial highlight, making it a top choice for those valuing a pristine and well-kept environment during their travels.

Staff
The staff at Nordeste Palace Hotel - Fortaleza largely receive high praise from guests for their exceptional service. Reviews frequently highlight the friendly, helpful and attentive nature of the employees, creating a welcoming atmosphere from the reception desk to the kitchen. Guests appreciate the politeness and professionalism exhibited by the staff, often describing their interactions as warm and courteous. The customer service stands out as a significant positive aspect with many noting the team's readiness to assist and their ability to go above and beyond in their roles. Instances of disorganization and occasional unfriendliness are mentioned but are far outweighed by the numerous commendations for the staff's dedication to making guests feel comfortable and valued. Overall, the attentive and friendly demeanor of the staff contributes significantly to the hotel's inviting ambiance and positive guest experiences.

Wi-Fi
Nordeste Palace Hotel - Fortaleza has mixed reviews regarding its Wi-Fi quality. Many guests have experienced positive aspects, noting that the Wi-Fi works well and is effective. Some reviews highlight that the Wi-Fi works very well throughout the hotel with descriptions such as "Good internet" and "Great wi-fi."

However, some guests encountered challenges with the hotel's internet service. Comments mention the Wi-Fi being weak with several instances of it not functioning well in rooms. Feedback includes phrases like "Wi-fi didn’t work" and "Wi-fi in my room didn't work," alongside mentions of the Wi-Fi being slow or almost never working. In some cases, the internet signal was poor or constantly dropping and this has led to a generally negative impression for those experiences.

In summary, while there are commendations for an effective Wi-Fi connection, there are notable inconsistencies with the service, suggesting that the hotel's internet can be a hit or miss depending upon the room or time.

Parking
Nordeste Palace Hotel - Fortaleza offers guests the convenience of valet parking and free parking services, which many found helpful and a beneficial inclusion in their stay. The parking garage is secure, closed and covered, ensuring the safety of vehicles. However, reviews frequently mention the tight and compact nature of the garage, making maneuverability a challenge for some drivers. Despite the tight spaces, the valet service aids in alleviating some of the difficulty. Overall, parking at the hotel is functional and appreciated for being safe and complimentary, although improvements could be beneficial in terms of space and ease of use.

Family
Nestled in the heart of Fortaleza, the Nordeste Palace Hotel - Fortaleza has garnered praise for its family-friendly environment and exceptional service tailored to families. Visitors have consistently highlighted the hotel's suitability for a family vacation with parents expressing how thoroughly enjoyable their stays were. The hotel's atmosphere is described as homey and welcoming with clean and organized spaces that immediately put guests at ease.

Rooms at the hotel are deemed perfect for accommodating families, providing the necessary comfort and silence for a peaceful stay. Noteworthy is the positive feedback about family suites, which are particularly great for larger families. The polite and friendly staff, especially towards children, contributes significantly to the pleasant experience.

Amenities such as a complete breakfast further elevate the stay, ensuring guests start their days well. Families appreciate the quiet environment of the hotel, making it a recommended choice for those seeking relaxation and quality time together. With many guests expressing intentions to return, Nordeste Palace Hotel - Fortaleza evidently leaves a lasting impression, making it an ideal destination for family travel.


No, Nordeste Palace Hotel - Fortaleza doesn't have any pool.

No, a spa isn't available at Nordeste Palace Hotel - Fortaleza.

Yes, Nordeste Palace Hotel - Fortaleza welcomes dogs.

Yes, parking facilities are available at Nordeste Palace Hotel - Fortaleza.

No, Nordeste Palace Hotel - Fortaleza doesn't have a gym.

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