Hotel Arenal Lodge

Fortuna 10.47899800, -84.76275600 , 200 Metros Norte Del Dique Del Lago Arenal, La Fortuna (Show on Map)
8.1
Very Good


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Summary of reviewsHotel Arenal Lodge offers a serene and picturesque retreat in the heart of nature, distinguished by its outstanding location with breathtaking views of the Arenal Volcano. The lodge is surrounded by lush landscapes, rich wildlife and scenic trails that guests find magical. The tranquil and remote setting provides a perfect escape from the hustle and bustle with significant mentions of the serene ambiance and flawless maintenance of the grounds. The proximity to popular attractions like Mistico Park adds to its appeal.

The included breakfast at the lodge is generally well-received, featuring traditional Costa Rican dishes with fresh fruit and good coffee. The restaurant's cozy atmosphere and the spectacular views from the breakfast room enhance the dining experience. However, some guests wish for more variety and larger portions. Dinner reviews are mixed with many appreciating the delicious food, friendly service and charming ambiance, although others point out the inconsistent quality and higher prices. The cocktails receive favorable remarks, reinforcing a pleasant dining vibe.

The rooms at Hotel Arenal Lodge are spacious and offer stunning views of the volcano and the surrounding jungle. They feature rustic, colonial-style décor, contributing to a quaint and charming atmosphere. However, several guests comment on the need for renovation, noting outdated furnishings, dim lighting and maintenance issues. Despite these concerns, the rooms provide a cozy and large space for relaxation. Cleanliness across the hotel has mixed reviews with many finding their accommodations clean and comfortable, though some areas and rooms could improve with more attention to detail.

The staff at Hotel Arenal Lodge are frequently praised for their exceptional service, friendliness and attentiveness. Guests highlight the warm, welcoming atmosphere and personal touches, such as helpful arrangements and upgrades provided by the staff, including the owners.

While the WiFi is noted to be unreliable, the amenities such as the lovely heated pool, well-maintained hot tubs and private walking paths with scenic trails greatly enhance the guest experience. The parking facilities are convenient and secure, providing peace of mind for travelers driving to the lodge.

Although the beds offer a mixed experience with some finding comfort in spacious arrangements, others report firmness and noise issues. The overall condition of the beds and linens could benefit from updates.

Hotel Arenal Lodge stands out for its beautiful setting, exceptional staff and numerous amenities, offering a tranquil and memorable escape into nature. Despite some areas needing improvement, the lodge's unique charm and spectacular views leave a lasting positive impression on its guests.
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Lodge Taking Steps Towards Sustainability
This property is a lodge located near Lake Arenal, implying a natural and potentially eco-focused setting.

Lodge for Honeymoon
Located near Arenal Lake, this lodge offers comfortable accommodations. Its proximity to nature and serene environment make it a peaceful retreat for couples.

Dog Friendly Lodge
This lodge offers comfortable accommodations and scenic views. Its location near Lake Arenal provides a peaceful environment for guests and their dogs.

Romantic Lodge
Located near Lake Arenal, this lodge offers a secluded and scenic setting. The natural surroundings create a romantic and tranquil escape for couples.

Lodge with Parking
This lodge provides parking for guests. It is located 200 meters north of the Arenal Lake dam.

4-Star Lodge
Located near Lake Arenal, offering scenic views. It is suitable for travelers who appreciate lake views and a quieter setting.

Lodge with Heated Pool
A lodge located in the Arenal area, it offers pools that are typically heated. This ensures comfortable swimming and provides a relaxing amenity for guests.

Boutique-style Lodge

Lodge with Swimming Pool

  Heated Pool    Outdoor Pool  


Lodge with Outdoor Pool

Room Types
Junior Suite These suites offers the best views of the Arenal Volcano and the rainforest from its furnished balcony. They have a bedroom, private bathroom, cable TV and digital safe. They have a coffee maker, and a microwave oven and mini refrigerator are available for free upon request. Most of these suites have air-conditioning.

Chalet Chalet These hilltop chalets have breathtaking views of Arenal Volcano and lake. They have floor-to-ceiling windows, and a sofa and recliner or rocking chair. All have cable TV and free WiFi. They also have a kitchenette with microwave fridge and tea and coffee maker.

Family Suite The Family Suites have 2 bedrooms and a sitting room. They are located close to the butterfly garden, on the way to the jungle trail. These modern suites have a microwave oven, coffee maker, fridge, cable TV and telephone. Some also have air conditioning.

Honeymoon Suite This suite has a private entrance, air conditioning and seating area. The honeymoon suite offers a hot tub with panoramic views of the volcano, garden and lake.

Standard Twin Room The twin room features a private bathroom equipped with a shower and a hairdryer. The air-conditioned twin room provides a flat-screen TV with cable channels, a coffee machine, a seating area, a safe deposit box as well as garden views. The unit offers 2 beds.

Apartment - Ground Floor The air-conditioned apartment features 2 bedrooms and 2 bathrooms with a shower and a hairdryer. Meals can be prepared in the well-fitted kitchen, which comes with a refrigerator, kitchenware and a microwave. The apartment provides a flat-screen TV with cable channels, a coffee machine, a safe deposit box, a sofa as well as garden views. The unit offers 4 beds.

Apartment - Split Level This air-conditioned apartment includes 1 living room, 2 separate bedrooms and 2 bathrooms with a shower. The well-equipped kitchen has a refrigerator, kitchenware and a microwave. The apartment offers a flat-screen TV with cable channels, a coffee machine, a seating area, a safe deposit box as well as garden views. The unit has 4 beds.

Junior Suite The air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. Featuring a balcony with garden views, this suite also offers a coffee machine and a flat-screen TV with cable channels. The unit offers 1 bed.

Chalet The air-conditioned chalet features 1 bedroom and 1 bathroom with a shower and a hairdryer. The chalet offers a coffee machine, a safe deposit box, a sofa, a flat-screen TV with cable channels, as well as lake views. The unit offers 3 beds.

Guest Reviews
8.1
Very Good
Location
Nestled in the heart of nature, Hotel Arenal Lodge offers a unique and secluded getaway surrounded by breathtaking landscapes and stunning views of the Arenal Volcano. Guests consistently rave about the exceptional location, noting the tranquility and peace that comes with being far removed from the hustle and bustle of La Fortuna town. The lodge is situated within beautiful grounds, rich with wildlife, gardens and scenic trails, providing an almost magical escape into the rainforest.

Although the winding, steep roads leading to the hotel can be challenging, the reward is an unparalleled view of the volcano from various vantage points, including rooms, the pool, the restaurant and even the private hiking trails. This natural beauty, combined with the serene environment, makes the lodge an ideal spot for those looking to disconnect and immerse themselves in nature.

The proximity to Mistico Park and Arenal Volcano National Park further enhances the lodge's appeal, providing convenient access to local attractions. Despite its remote setting, the hotel is well-maintained and offers cozy accommodations that blend seamlessly with the surrounding environment. Travelers appreciate the beautiful terrain and the 'Jurassic Park' vibe, making it a memorable stay for all who visit.

In summary, Hotel Arenal Lodge stands out for its phenomenal location, spectacular views and serene ambiance, offering a perfect slice of natural paradise for those seeking escapism and breathtaking scenery.

Breakfast
Hotel Arenal Lodge offers a breakfast experience that garners mixed reviews, yet several positive aspects stand out. Guests frequently praised the delicious and satisfying offerings with many appreciating the traditional Costa Rican breakfast featuring fresh fruit and good coffee. The restaurant itself, along with the inviting breakfast room, provides a cozy atmosphere and spectacular views of the Arenal Volcano, enhancing the dining experience.

While the food quality is generally regarded as good with several guests calling it phenomenal, some reviewers mentioned that the portion sizes were often small and the variety limited. A recurring observation is that the breakfast was not buffet-style, which could lead to longer wait times, especially given sometimes understaffed conditions. Despite this, the friendly service and beautiful breakfast area, where one can watch birds, contribute positively to the overall experience.

For those staying longer, the consistency and variety could be improved to avoid monotony. Nonetheless, the included breakfast, when warm and promptly served, often left a pleasant impression, making it a notable start to the day at Hotel Arenal Lodge.

Dinner
Hotel Arenal Lodge offers a mixed dining experience at its on-site restaurant, garnering varied guest opinions about its dinner offerings. On the positive side, many guests praised the food's deliciousness, highlighting dishes such as the gallo pinto and Christmas dinner. The restaurant is noted for its convenience, especially for those looking to dine with spectacular views such as those of the volcano or pool. The ambiance is generally appreciated for being good, though some describe it as dark or gloomy.

The service has received compliments for being friendly and the cocktails are reported to be quite good. Breakfasts are particularly favored and the overall setting provides a charming dining environment.

Nevertheless, a fair number of reviews indicate that the restaurant’s food quality can be inconsistent with some guests finding it mediocre, bland or even bad. The pricing is also a common point of contention, as some diners find it a bit steep for the quality received. Additionally, there have been complaints about long wait times and a lack of flavorful dishes.

In summary, dining at Hotel Arenal Lodge can be hit or miss. While some guests enjoy the delicious food and convenient location, others feel the offerings are overpriced or subpar. Thus, it might be worthwhile to explore other dining options in the area if culinary excellence is a priority.

Rooms
Hotel Arenal Lodge features spacious rooms with spectacular views of Arenal Volcano and the surrounding jungle, allowing guests to relish the natural beauty right from their windows and terraces. The rooms, including junior suites and chalets, are typically large, clean and cozy with rustic and colonial-style décor contributing to a quaint, charming ambiance.

Despite these positives, many guests feel that the rooms are significantly outdated and in need of renovation. They often note issues such as old-fashioned wood paneling, dim lighting, rusty windows and aged furniture. Soundproofing appears to be inadequate, leading to disturbances from neighboring rooms. Some reviews also mention problems with cleanliness and maintenance, such as dampness, creaky floors, stained linen and outdated equipment.

The bathrooms, particularly, are small and could benefit from updating. Essential amenities like air conditioning are sometimes lacking and certain rooms exhibit a musty smell. The overall look and feel of the rooms suggest a need for a substantial refresh to match the breathtaking views and comfortable bed spaces.

For those undeterred by an old-fashioned and weathered ambiance, the hotel offers a tranquil and picturesque stay immersed in nature. The staff is frequently praised for their kindness and helpfulness, enhancing the overall experience. However, potential guests might want to manage their expectations regarding room modernity and maintenance.

Beds
The beds at Hotel Arenal Lodge offer a mixed experience for guests. On the positive side, some visitors have found the beds comfortable and a few appreciated the spacious arrangements, particularly those positioned facing the large windows. However, there are recurring complaints about the firmness and discomfort of many beds with descriptions ranging from "very hard" to "like sleeping on a concrete slab." Several guests noted noise issues, such as squeaky and creaking beds, as well as discomfort with older mattresses and sofa beds that could benefit from updating. Additionally, cleanliness issues like stained sheets and damp conditions in some rooms have been mentioned, which detracts from the overall comfort. Despite these critiques, a portion of the guests found their beds satisfactory, if a bit firm. Overall, while there are some positive notes, consistency and room condition seem to be areas in need of improvement for a more universally comfortable stay.

Cleanliness
Hotel Arenal Lodge offers a mixed experience when it comes to cleanliness. Guests frequently appreciate the clean and comfortable rooms, noting the ample space and exceptional views. The pool and jacuzzis are well-maintained and clean and the restaurant generally receives good marks for its cleanliness and food quality. However, some areas require significant improvements. Reviews mention outdated rooms with minimal lighting and maintenance issues, such as missing shower tiles and broken tiles at the entrance. The breakfast area and restaurant are occasionally highlighted for dirty chairs and tables, along with cobwebs in houseplants. Despite some guests finding their rooms very clean and cozy, others point out issues like dirty corners, hair and cleanliness that leaves something to be desired. Regular maintenance and a thorough cleaning could significantly enhance the overall guest experience at the hotel.

Staff
Visitors to Hotel Arenal Lodge frequently highlight the exceptional quality of service provided by the staff, noting their friendliness, helpfulness and attentiveness. Guests emphasize the warm and welcoming atmosphere cultivated by the team, who are consistently described as kind, courteous and eager to assist. The owners, particularly Teresinha, receive special mention for their above-and-beyond hospitality, often engaging personally with guests, helping with arrangements and even upgrading accommodations.

The staff is lauded for their attentiveness and prompt service, especially in the restaurants where the service is often described as polite and incredible. Profiles of specific staff members who made the stay memorable are highlighted, showcasing their dedication and warmth. However, there are occasional mentions of certain staff members being less friendly or slow, particularly during the pandemic. Despite some minor criticisms, the overwhelming sentiment is that the staff strives to make every guest's stay as enjoyable and comfortable as possible.

Overall, the combination of the staff's exceptional service, personal attention and genuine friendliness significantly enhances the guest experience at Hotel Arenal Lodge, making it a memorable destination.

Wi-Fi
Hotel Arenal Lodge offers a charming retreat with some key highlights that appeal to guests seeking a serene experience amidst nature. The hotel boasts great facilities including a jacuzzi with an impressive view, spacious rooms and private walking paths with two scenic trails on-site. For families, there are facilities like a playground to keep children entertained.

However, several guests have noted that the internet connection at the hotel leaves much to be desired. The WiFi often works sporadically and can be unreliable, especially in the rooms where it sometimes doesn't work at all. A storm had even caused a complete WiFi outage during one reviewer's stay. Despite these issues, the internet can be good enough for work when it is functioning.

In terms of pricing, opinions are mixed. While some found the prices reasonable, others felt they were excessive, particularly for drinks. Although some facilities are new, others are described as old and in need of renovation. Nonetheless, an all-inclusive price option does offer convenience for guests.

Overall, while enjoying the natural beauty and amenities of Hotel Arenal Lodge, guests should be prepared for potential challenges with the internet connectivity and consider varying opinions on pricing.

Pool
Hotel Arenal Lodge offers guests a truly memorable experience with its remarkable pool facilities. Guests consistently praise the beauty and tranquility of the pool area, often mentioning the stunning views it provides, including an unobstructed view of the volcano. The main pool, which is described as large and secure, along with the nicely designed infinity pool, are standout features. Additionally, the property includes well-maintained jacuzzis that add to the overall relaxation and enjoyment.

Though some guests noted the pool can be cold and occasionally crowded, the overall sentiment remains positive, highlighting the pool's cleanliness and the convenience of having both warm and cold water options. A few guests mentioned minor issues like broken pool chairs and difficulty using the pool in the dark, but these do not overshadow the general appreciation for the pleasant and picturesque swimming area that complements the natural beauty of the hotel grounds.

Hotel Arenal Lodge's pool facilities are considered a fantastic amenity that significantly enhances the guest experience, blending relaxation with breathtaking views of the surrounding landscape.

Parking
Hotel Arenal Lodge offers a variety of parking options that cater to the convenience and security of its guests. Many reviews highlight the advantage of having parking spots right in front of their units, making luggage transport hassle-free. The availability of ample and secure parking ensures peace of mind for those traveling by car. Parking areas are generally easy to access, contributing to a smooth arrival and departure experience. However, some guests noted isolated issues, such as a light in the garage that wasn't working and a lack of parking for specific rooms.

The road leading to the hotel takes approximately eight minutes to navigate with guests recommending arrival before sunset for easier access. While a few found the climb challenging, many appreciated the distinctive experience it provided. Overall, the parking facilities at Hotel Arenal Lodge are well-regarded for their convenience and security, offering guests a stress-free stay concerning their vehicles.

4 Star
Hotel Arenal Lodge is a fantastic place that boasts excellent cuisine and services, aligning well with its four-star rating. Guests appreciate the very beautiful hotel and its four-star amenities, often remarking it feels like they are on top of the world. While the hotel has the look of a traditional 4-star establishment, some note that the facility is aging and could benefit from better maintenance. However, despite these minor flaws, many believe that a four-star rating is either well-deserved or even too modest for what the hotel offers.

Heated Pool
Hotel Arenal Lodge boasts a well-maintained heated pool, praised for its cleanliness and suitability for relaxation. The property features two hot tub areas with impressive designs and spectacular views, especially overlooking the volcano. Guests highly recommend the jacuzzis, particularly in the evening and appreciate their heat settings. Although reservations are required for the hot tubs, visitors find the experience worthwhile. Both the infinity pool and jacuzzis are highlighted as excellent extras, providing ample enjoyment and comfort for guests.

Outdoor Pool
Hotel Arenal Lodge offers a remarkable outdoor swimming experience with its variety of pools, including an impressive infinity pool. The clean and secure outdoor pools are well-maintained and complemented by stunning natural surroundings, creating an immersive experience in nature. Guests particularly enjoy the breathtaking views of the volcano from the pool areas and hot tubs, which add a unique touch to their swim. The outdoor pool is noted to be beautiful and pleasant, although some found it cold yet still enjoyable. The pool and jacuzzi areas provide a delightful escape with the boutique-style pool adding to the lodge's charm. The combination of incredible pools and jacuzzis in such a picturesque setting makes a stay at Hotel Arenal Lodge truly exceptional.

Honeymoon
Hotel Arenal Lodge stands out as a top choice for honeymooners with numerous guests highlighting its honeymoon-friendly ambiance. The honeymoon suite, in particular, is often described as stunningly beautiful, providing an excellent backdrop for a romantic getaway. Guests consistently recommend the hotel as an ideal spot for newlyweds, noting the overall atmosphere as perfect for a honeymoon. Many have expressed their eagerness to return, especially after enjoying their stay over celebratory times like New Year's. The hotel's ability to cater to honeymoon-style experiences solidifies its reputation as a great place for couples seeking a memorable start to their new life together.

Boutique-Style
Hotel Arenal Lodge offers a charming boutique experience that captures the essence of a cozy, family-run establishment. With a blend of Colonial-style architecture and authentic wooden elements, the hotel exudes a warm and inviting atmosphere. Although the old-fashioned style may seem dated to some, it significantly contributes to the overall charm of the place. Guest reviews frequently highlight the excellent service provided by the dedicated owners and staff, adding to the hotel's allure. For travelers seeking an intimate and unique stay with a distinct boutique feel, Hotel Arenal Lodge provides a memorable retreat.

Romantic
Hotel Arenal Lodge provides an incredibly romantic atmosphere, making it an ideal choice for honeymooners and couples seeking a beautiful and cozy retreat. Nestled in a picturesque setting, the property offers a colonial ranch charm with wooden rooms that enhance the intimate experience.

Guests frequently highlight the romantic and cozy vibe throughout their stay, whether enjoying the relaxation of a hot tub or taking in the exceptional views of the volcano and valley. The lodge's cleanliness and beautiful accommodations contribute to the romantic allure with particular praise for the lovely chalet stays and dedicated honeymoon rooms.

For those looking to escape and reconnect with nature, the lodge provides a tranquil environment to "zen out." The combination of natural beauty and thoughtful amenities makes Hotel Arenal Lodge a perfect spot for a romantic getaway.

Dog Friendly
Hotel Arenal Lodge, nestled in a beautiful natural location, provides well-regarded dog-friendly facilities. Guests appreciate the hotel's policy of unrestricted pet acceptance, which includes welcoming spaces for both pet owners and those without pets, catering to varying needs. The lodge features open areas that resemble a dog park, allowing dogs to roam freely and comfortably. Staff are noted for their warmth and friendliness, extending their hospitality to include canine companions. The presence of funny dogs near the restaurant adds to the charm of the lodge. Overall, the pet-friendly atmosphere and services make it an ideal spot for those traveling with dogs.


Yes, Hotel Arenal Lodge has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.

No, a spa isn't available at Hotel Arenal Lodge.

Yes, Hotel Arenal Lodge welcomes dogs.

Yes, parking facilities are available at Hotel Arenal Lodge.

No, Hotel Arenal Lodge doesn't have a gym.

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