Fortuna, 2 kilometros oeste del parque, carretera al Volcan arenal, la Fortuna de san carlos C.R.10.469695,-84.665608(Show on Map)
9.2
Excellent
Checkin - Checkout datesFri, 09 Oct - Sat, 10 Oct09 Oct - 10 Oct
1 Room2 Guests
Info
Summary of reviews
Summarized by AI
Hotel Roca Negra Del Arenal in La Fortuna receives high praise from guests, particularly for its exceptional location and stunning views. Positioned just outside the bustling town center, it offers both easy access to local attractions and a peaceful retreat. Guests commend its short walking distance to various restaurants, supermarkets and major sites like Arenal National Park and hot springs. The beautifully maintained property with lush gardens and serene pool areas, enhances the tranquil atmosphere.
The breakfast offerings at the hotel are favored for their deliciousness, healthiness and affordability with highlights like fluffy pancakes and fresh eggs from the hotel's own chickens. Some guests, however, expressed a desire for larger portions and the inclusion of breakfast in the room rate. Evenings are pleasantly spent in the charming tree area designated for dinners, enhanced by breathtaking volcano views. The hotel's proximity to downtown also provides easy access to quality dining options.
Rooms at Hotel Roca Negra Del Arenal are spacious, clean and comfortable, often featuring king-sized beds, private terraces and modern decor. The individual bungalows offer privacy and a quiet retreat with amenities like air conditioning and mini bars enhancing the comfort. Cleanliness is a standout feature with both rooms and communal areas meticulously maintained.
The staff at the hotel is frequently highlighted as a key asset with guests appreciating their friendliness, professionalism and attentiveness. Notable receptionists receive praise for their service and travel advice, contributing to a hospitable and family-like atmosphere.
The pool area receives consistent praise for its beauty and relaxation with clean and inviting waters surrounded by beautiful gardens. While some mention the pool’s size, it is deemed adequate and enjoyable for both adults and children, complemented by additional amenities like a game room and foosball. Parking is convenient and secure with ample spaces available close to the rooms.
Families find Hotel Roca Negra Del Arenal particularly welcoming, enjoying spacious accommodations and various kid-friendly activities, including a playground and game room. The hotel’s jungle-like atmosphere and helpful staff create a warm and inviting environment, making it a highly recommended choice for a family vacation.
Overall, Hotel Roca Negra Del Arenal stands out for its prime location, comfortable accommodations and exceptional staff, providing a restful and enjoyable stay in a picturesque setting.
Categories
Indoor Pool
AI-generatedHotel Roca Negra Del Arenal offers an indoor pool for its guests. This provides a sheltered swimming option, allowing visitors to enjoy aquatic activities regardless of the tropical weather. [14 from previous turn, 15 from previous turn]
Family
Pool
Indoor Pool
Outdoor Pool
Free Wi-Fi
Parking
Outdoor Pool
Small
Room Types
Superior Queen Room with Two Queen BedsThe spacious quadruple room features air conditioning, a wardrobe, a terrace with garden views as well as a private bathroom boasting a bath. The unit has 2 beds.
Standard Double RoomThe spacious double room offers air conditioning, a wardrobe, a terrace with garden views as well as a private bathroom boasting a bath. The unit has 1 bed.
King RoomThe spacious double room features air conditioning, a wardrobe, a terrace with garden views as well as a private bathroom boasting a bath. The unit has 1 bed.
Deluxe King RoomThe double room provides air conditioning. The unit offers 1 bed.
Guest Reviews
9.2
Excellent
Review Summaries
Summarized by AI
Location
Hotel Roca Negra Del Arenal is lauded for its exceptional location, making it a prime choice for visitors to La Fortuna. Nestled slightly outside the bustling center, the hotel offers guests both convenience and tranquility. It is just a short walk from numerous restaurants, supermarkets and local attractions, creating a perfect blend of accessibility and seclusion. Guests appreciate the easy walking distance to eateries and the short drives to major sites such as Arenal National Park and the hot springs. The property itself is beautifully maintained, featuring lush gardens and a serene pool area that provide a peaceful retreat despite its proximity to the main road.
The hotel’s prime location offers stunning views of the Arenal Volcano with many rooms and terraces boasting direct vistas. This combination of natural beauty and convenience makes it an ideal spot for relaxation and exploration. The proximity to La Fortuna's town center means guests have easy access to various cafes, restaurants and shops, enhancing their stay with both comfort and a taste of local life.
Additionally, the hotel serves as a perfect base for exploring the region. Whether walking to nearby restaurants or driving a few minutes to the area's major attractions, guests find the location to be superb for starting their adventures. As a peaceful oasis distinct from the town’s hustle and bustle, Hotel Roca Negra Del Arenal captures the best of both worlds, making it highly recommended for those looking to enjoy the vibrant activities around La Fortuna while savoring a restful stay in a picturesque setting.
Breakfast
Hotel Roca Negra Del Arenal receives mixed reviews regarding its breakfast offerings, emphasizing mostly positive feedback. Guests consistently praise the breakfast as delicious, healthy and freshly made. Many appreciated the affordability, often noting that breakfast is available for around $7, which many consider a great value.
The breakfast was described as varied and satisfying with options including a traditional Costa Rican breakfast that guests found both beautiful and tasty. Attentive kitchen staff and scenic views from breakfast areas added to the pleasant dining experience. Notable mentions include the fluffy pancakes and freshly laid eggs from the hotel's own chickens, which were highlighted as unique and enjoyable additions.
However, some guests mentioned that breakfast is not included in the room rate and must be paid for separately, which occasionally led to confusion. Portions were noted as somewhat small and some fruits and extras required additional orders. A few mentioned that the limited variety and quantity could be improved with others finding the breakfast mediocre or not worth the price.
The hotel also offers a communal kitchen where guests can prepare their meals with fresh eggs provided daily. Though generally deemed practical and a nice touch, some guests expressed disappointment over the lack of included breakfast or a more extensive buffet-style offering.
Overall, the breakfast at Hotel Roca Negra Del Arenal is viewed favorably for its taste, freshness and affordability, despite some minor criticisms regarding portion size and inclusion in the room rate.
Dinner
Hotel Roca Negra Del Arenal offers a delightful dining experience with its charming tree area for dinners, providing an accommodating and pleasurable atmosphere. Guests have noted the breathtaking views of the volcano, which enhance the dining experience, creating a picturesque setting. Although the hotel does not have an on-site dinner service or organized breakfast, it boasts a well-equipped kitchen for guests to prepare their own meals and many have enjoyed cooking family dinners in the lovely communal dining area.
The hotel's prime location near downtown offers easy walking access to numerous restaurants and eateries, making dining out convenient and enjoyable. There is a good selection of unique restaurants, markets and shops within walking distance and guests have appreciated the variety and quality of dining options close by. The helpful staff provide extensive advice and recommendations on the best local eateries and activities, ensuring guests can make the most of their stay.
For those who prefer to dine out, there are numerous good restaurants within walking distance, though it is advisable to be prepared for the early evening darkness. Guests have particularly enjoyed the nearby restaurants, receiving good tips from the hotel for the perfect dining spots. While dining out can sometimes be a challenge, the surrounding area is well-populated with quality eateries, making it unnecessary to use a car for dinner plans.
The delightful setting, combined with the convenience of nearby dining options and the hotel's family-friendly atmosphere and recreational facilities, such as table tennis and foosball, make Hotel Roca Negra Del Arenal a highly recommended choice for travelers seeking a pleasant and fulfilling dining experience in La Fortuna.
Rooms
Hotel Roca Negra Del Arenal receives high praise for its spacious and comfortable accommodations. Guest reviews frequently highlight the large room sizes with many noting the ample space and modern decor. The rooms are consistently described as clean with well-maintained facilities and comfortable beds, often king-sized. Many rooms come with private terraces or balconies, offering stunning views of the surrounding gardens or the volcano.
Guests appreciate the individual bungalows, which provide both privacy and a quiet retreat. The accommodations are fitted with air conditioning, making the stay more comfortable in the tropical climate. The rooms also feature spacious bathrooms, often equipped with large showers and plenty of storage options. Additional amenities such as mini bars, fridges and sometimes even full kitchens add to the convenience.
Cleanliness is a standout aspect with phrases like "spotlessly clean" and "immaculate" appearing frequently. The hotel's tropical garden setting often gets positive mentions, enhancing the overall ambiance of the stay. Despite some comments about rooms being a bit basic, the overall impression remains overwhelmingly favorable due to the sheer comfort, space and cleanliness provided.
Beds
Guests of Hotel Roca Negra Del Arenal consistently praise the bed quality, highlighting them as a standout feature of their stay. The overwhelming consensus is that the beds are very comfortable, often described as massive or huge, providing a blissful night's sleep. Reviews frequently mention the large, spacious nature of the beds with many guests enjoying king-size or queen-size dimensions. The bedding itself also receives high marks with mentions of its softness and overall comfort. Along with the beds, the rooms are noted for being clean, spacious and accompanying amenities like comfortable hammocks and rockers add to the pleasant experience. A few reviews mention that while the beds are excellent, the soundproofing in rooms could use improvement. Overall, the hotel offers a cozy, restful retreat thanks to its exceptionally comfortable sleeping arrangements.
Cleanliness
Hotel Roca Negra Del Arenal consistently earns high marks for cleanliness from its guests. The accommodations, including rooms and common areas, are described repeatedly as very clean, spotless and well-maintained, making it clear that hygiene is a top priority at this hotel. Guests commend not just the rooms but also the beautifully kept gardens and grounds, which are noticeably clean and tidy.
The hotel offers spacious and modernly equipped rooms that are described as comfortable and impeccably clean. Bathrooms and bedding are noted for their cleanliness and facilities such as the pool and jacuzzi are well-maintained and pleasant to use. Guests appreciate the cleanliness coupled with the comfort provided, highlighting that rooms are often aired out, smell good and provide clean towels and linens.
Additionally, the hotel staff's dedication to cleanliness does not go unnoticed with reviews reflecting the immaculate condition of both individual rooms and communal spaces such as the kitchen and garden areas. Overall, guests find the hotel property to be not only clean but also very well-maintained, ensuring a relaxing and comfortable stay in a beautifully landscaped setting.
Staff
Hotel Roca Negra Del Arenal boasts an exceptional staff whose friendliness and helpfulness significantly enhance the guest experience. Reviews consistently highlight their warm welcome and readiness to assist, creating a hospitable environment from reception to kitchen staff. Notable mentions include receptionists Elizabeth and Eugenia, who are praised for their outstanding service, problem-solving skills and personalized travel advice. The staff's attentive, professional and accommodating nature extends throughout the hotel, contributing to guests' comfort and satisfaction. Guests appreciate the warm, family-like atmosphere and value the staff’s dedication to making their stay pleasant and memorable. Overall, the hotel's staff is recognized as a key asset, providing exceptional service that elevates the guest experience.
Wi-Fi
Guests at Hotel Roca Negra Del Arenal have noted that the WiFi service varies significantly throughout the premises. While the WiFi worked very well in some areas of the hotel, including the terrace, it often did not perform well in the rooms. Several guests mentioned that the connection in the rooms was weak or even non-existent, making it difficult to stay connected. The quality of the internet seemed to fluctuate with some reporting good overall performance but others experiencing slow speeds or instability, especially during the evening or when it was raining. WiFi near the pool area is also reported to be nearly non-existent. The only major critique from many guests was the inconsistent or poor WiFi experience during their stay.
Pool
The pool area at Hotel Roca Negra Del Arenal receives consistent praise from guests for its beauty and relaxation. The pool and jacuzzi are described as great, lovely and well-maintained, providing a serene setting despite being located near a main road. Guests frequently mention the delightful, refreshing and clean waters, making it a perfect spot to unwind, especially in the heat. There are plenty of positive comments about the pool area’s aesthetics with its surrounding beautiful gardens and sufficient sunbeds adding to the overall appeal. Although some note the pool is small, many find it adequate and appreciate the spaciousness and cleanliness when lounging by the water. The pool area’s additional amenities, such as a game room, slide and foosball, make it a fun and engaging space for both children and adults. Families particularly enjoy the pool’s easy access to various activities and the private, quiet atmosphere. Overall, the pool and jacuzzi at Hotel Roca Negra Del Arenal are notable highlights, contributing significantly to the guests' enjoyable experience.
Parking
Hotel Roca Negra Del Arenal seems to excel when it comes to meeting guests' parking needs. Most reviews indicate that parking spaces are conveniently located close to the rooms, making it easy for guests to access their vehicles. Many appreciate the secure, gated parking area, which enhances the feeling of safety for both the guests and their cars. The hotel offers ample and free parking on-site with an automatically opening gate that requires a code, adding an extra layer of security. The majority of guests had no trouble finding a parking spot, as sufficient spaces were always available. Overall, the parking facilities at Hotel Roca Negra Del Arenal are well-regarded with an emphasis on accessibility and security.
Family
Hotel Roca Negra Del Arenal stands out as an ideal destination for families seeking a memorable vacation. Reviews praise its welcoming and warm environment that feels like home with spacious family rooms and bungalows that provide ample space for everyone. Guests frequently highlight the variety of activities available for kids, including a playground, game room and facilities like billiards and table tennis. The pool and jacuzzi are particularly favored, often mentioned as perfect for children and enjoyable for adults alike. The hotel's charming jungle-like atmosphere, combined with amenities such as a well-equipped kitchen area, enhances the overall experience. Many reviews emphasize the friendliness and attentiveness of the staff, contributing to a pleasant family-friendly atmosphere. Guests also appreciate the small animal encounters, adding an extra layer of excitement for the little ones. Overall, Hotel Roca Negra Del Arenal is highly recommended for families, offering a great setting for a family vacation with excellent facilities and a welcoming atmosphere.
Outdoor Pool
Hotel Roca Negra Del Arenal boasts a beautiful, intricately designed outdoor pool and a heated Jacuzzi, both of which are meticulously maintained and clean. The swim area is set within a lush garden, contributing to the tranquil and picturesque environment. The large, beautifully decorated estate provides a serene escape, not far from the center of La Fortuna and nearby thermal baths and activities. Guests have praised the relaxing nature and great views surrounding the pool and Jacuzzi, often mentioning the fabulous scene and helpful landscaping full of birds and plants. The presence of a game room with ping-pong, foosball and pool table adds to the appeal for families. With attentive staff and a welcoming restaurant, the entire setting is described as a true haven of peace and an ideal spot for lounging and enjoyment. The amenities, combined with fantastic views and a tranquil atmosphere, make the pool and surrounding area a highlight of the hotel.
Indoor Pool
The indoor pool area at Hotel Roca Negra Del Arenal receives high praise from guests. The space is well-equipped with amenities such as billiards, foosball, pinball, a ping pong table and table tennis, which families, especially children, seem to enjoy immensely. Many guests highlight the appeal of ending their day in the warm jacuzzi or hot tub, describing it as a great experience and an extra perk. The indoor pool itself, often described as beautiful, along with the jacuzzi, provides a perfect and relaxing environment for visitors, enhancing their stay at the hotel.
FAQ
Yes, Hotel Roca Negra Del Arenal has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.
No, a spa isn't available at Hotel Roca Negra Del Arenal.
No, Hotel Roca Negra Del Arenal doesn't allow dogs.
Yes, parking facilities are available at Hotel Roca Negra Del Arenal.
No, Hotel Roca Negra Del Arenal doesn't have a gym.
