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Summary of reviewsTarobá Express is well-regarded among travelers for its central location in the heart of the city. Its proximity to bus stops, restaurants, bakeries, shopping areas and major tourist spots like Iguazú Falls and Argentina makes it a convenient base for exploration. Despite being situated in a bustling area, the hotel maintains a quiet and peaceful environment, offering a pleasant retreat.
The breakfast service at Tarobá Express, though receiving mixed feedback, generally impresses guests with its diverse and tasty options, including gluten-free choices. Most visitors find the breakfast satisfactory and consistent with the overall value of their stay.
Although the rooms are noted for their small size, they are consistently praised for their cleanliness, comfort and practicality. Equipped with modern amenities such as comfortable beds, air conditioning and minibars, the rooms serve as a functional and cozy place for travelers primarily seeking a convenient place to rest.
Cleanliness stands out as a highlight at Tarobá Express with guests frequently mentioning the immaculate conditions of the rooms and common areas. The housekeeping staff, particularly those like Tanise and Elisa, are recognized for their diligent and thorough service.
The hotel's staff also receives high praise for their politeness, friendliness and responsiveness, contributing significantly to the positive guest experience. Exceptional customer service appears to be a standout feature, enhancing the overall satisfaction of visitors.
The Wi-Fi service, while good for many, presents some inconsistencies with occasional connectivity issues in certain rooms. However, these problems are generally addressed promptly by the hotel staff.
Guests appreciate the gym for its functionality and the availability of essential equipment, although there are occasional remarks about the need for updates and issues with air conditioning.
Parking at Tarobá Express is convenient but comes with challenges. Limited and often fully occupied spaces may lead guests to park on the streets. Additionally, the parking service incurs an extra fee, which some find inconvenient.
Families find Tarobá Express to be a comfortable option with safe surroundings, accommodating customer service and a welcoming atmosphere tailored for children despite the small room sizes and limited family-specific amenities.
The beds at the hotel receive generally positive reviews for their comfort and cleanliness with the new bedding and linen contributing to a restful sleep, although there are occasional reports of noise and less-than-ideal arrangements.
Tarobá Express is also noted for its accessibility features, providing suitable accommodations for guests with disabilities and a range of conveniences that enhance overall comfort during the stay.
In summary, Tarobá Express is an appealing choice for travelers looking for a clean, comfortable, centrally located hotel with excellent customer service and good value for money. While there are areas for improvement, particularly with Wi-Fi and parking, the positive aspects significantly outweigh the negatives, making it a reliable and rewarding option for a stay in the city. Show more
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Categories
Accessible Hotel
This hotel provides wheelchair access to common and public areas.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel with Parking
Room Types
Triple RoomThis air-conditioned triple room is comprised of a flat-screen TV with streaming services and a private bathroom. The unit has 2 beds.
Quadruple RoomThis air-conditioned quadruple room is comprised of a flat-screen TV with streaming services and a private bathroom. The unit has 3 beds.
Guest Reviews
8.4
Very Good
Location
Tarobá Express enjoys an excellent location in the heart of the city, making it a favored choice for travelers. It's conveniently situated near bus stops that provide easy access to key tourist spots like Iguazú Falls and Argentina with public transportation within walking distance. The central position also means guests are close to a variety of restaurants, bakeries and shopping areas. Despite its bustling surroundings, the hotel offers a quiet environment, providing a peaceful retreat after a day of exploration.
Visitors appreciate the nearby amenities, including Av. Brasil with its numerous shops and dining options, a bus station, pharmacies and banks. The proximity to key city areas ensures that guests can comfortably navigate the city's main attractions. Additionally, the hotel’s location is noted for facilitating a great cost-benefit ratio with positive remarks on breakfast, cleanliness and staff service enhancing the overall experience.
Overall, Tarobá Express stands out for its strategic location that combines convenience, accessibility and comfort, making it a reliable and rewarding base for any visit to the city.
Breakfast
The breakfast at Tarobá Express receives mixed feedback from guests, yet a positive sentiment dominates the reviews. Many guests compliment the breakfast as very good, tasty and complete with a rich and diverse array of options. Common highlights include the variety of foods available, timely replenishment and the inclusion of gluten-free options. The breakfast is often described as satisfying and consistent with the value of the stay. Frequent praise is given for the deliciousness of the meal with mentions of fresh food and appealing presentations.
However, some guests found areas for improvement, noting that the breakfast could benefit from more variety and better quality in certain items. Issues such as a cramped dining area, limited food options and occasional lack of replenishment were pointed out. Despite these critiques, many reviews still acknowledge that the breakfast meets basic expectations and provides a sufficient and pleasant start to the day.
Overall, while there are points for improvement, the breakfast at Tarobá Express largely satisfies guests with its good variety and quality, making it a commendable aspect of the hotel experience.
Rooms
Guest reviews of the rooms at Tarobá Express consistently highlight their small size with many expressing that the rooms are compact, cramped or tiny. Despite their limited space, the rooms are frequently praised for being clean, well-maintained and practical. Housekeeping receives positive mentions with guests noting the thorough cleaning and organized setup.
Comfort and functionality are recurring themes in the reviews. While the rooms may be small, they are equipped with necessary amenities, such as comfortable beds, modern furniture, good showers, air conditioning and minibars. Some rooms lack windows, which contributes to a feeling of confinement for a few guests. The absence of storage solutions like wardrobes and desks is also noted, but the practical use of space helps optimize the limited room available.
Several guests mention issues with room layout, such as bunk beds placed above double beds, making for an uncomfortable arrangement. There are comments about the bathrooms being small as well with some lacking a bidet shower and adequate storage for personal items.
Overall, the rooms at Tarobá Express may not offer vast spaces or luxurious setups, but they deliver on cleanliness, comfort and practicality, making them a satisfactory choice for travelers primarily seeking a convenient place to sleep.
Beds
Guests at Tarobá Express seem to have mixed feelings about the hotel’s beds, but the majority lean towards the positive side. The beds are frequently described as comfortable with many reviewers highlighting their softness and excellent quality bedding. The hotel appears to have invested in new beds and linens, which several guests appreciated for their cleanliness and comfort.
Many found the bed sizes appropriate and the mattresses supportive, contributing to a restful night's sleep. Phrases like "wonderful bed", "very comfy bed" and "beds with cleanliness" are commonly used, indicating a general satisfaction regarding the sleeping arrangements. The high quality and cleanliness of both the beds and the bedding are recurrent themes in the reviews.
However, a few guests noted issues including noise from squeaky beds and instances of discomfort related to mattress quality or bed size. Some mentioned that beds felt cramped or that the arrangements, like bunk beds above double beds, were not ideal. Nonetheless, these negative points were less frequent compared to the overwhelming positive feedback on the beds' comfort and cleanliness.
Overall, Tarobá Express offers a largely favorable sleeping experience with emphasis on comfort, cleanliness and quality bedding.
Cleanliness
Tarobá Express has garnered positive feedback centered around its cleanliness. Numerous guests have highlighted the immaculate condition of the rooms and the hotel in general, using terms like very clean, impeccable cleanliness and excellent cleanliness. The rooms are not only consistently described as clean but also comfortable, spacious and well-maintained. Bed linens are frequently noted to be clean and fragrant, further reflecting the attention to detail in maintaining hygiene.
The daily cleaning service is a notable feature, ensuring that guests always return to tidy and refreshing rooms. Moreover, the hotel’s overall environment, including common areas, is praised for being clean and orderly. Customer service complements the cleanliness with friendly and attentive staff contributing to positive experiences.
Additionally, the hotel's central location and good cost-effectiveness are appreciated, but the emphasis remains on its outstanding hygiene standards. A few sporadic comments did mention issues like insects or specific room conditions; however, the overwhelming consensus leans towards commendable cleanliness and organization at Tarobá Express.
Staff
The guest reviews for 'Tarobá Express' overwhelmingly highlight the exceptional quality of the hotel's staff. The front desk personnel are frequently described as polite, friendly and highly responsive. Guests noted the staff’s willingness to go above and beyond, often mentioning specific employees who made their stay more enjoyable. The cleaning team, particularly housekeepers like Tanise and Elisa, received praise for their diligence and the cleanliness of the rooms. Overall, the staff's attentiveness and kindness contributed significantly to a positive guest experience with many guests citing excellent customer service as a standout feature of their stay. The service was often described as prompt and professional, adding to the hotel’s strong reputation for hospitality.
Wi-Fi
The Wi-Fi experience at Tarobá Express has received mixed feedback from guests with many highlighting the good aspects of their internet service. Positive remarks were made about the good internet speed with phrases like very good internet and stable and good wifi frequently mentioned. A significant number of guests found the Wi-Fi to work well or perfectly with internet available across the property. Another plus was the resolution of issues; guests who faced problems with the Wi-Fi in their rooms were promptly moved to other rooms where the internet worked better.
However, some guests experienced challenges. There were several instances where the Wi-Fi did not reach the rooms or was unreliable with the signal sometimes cutting off, especially after locking the phone's screen. A few guests noted that the internet only worked near the door or took a while to connect, causing inconvenience. There were also comments about the Wi-Fi not working on TVs and issues of limited or unstable connections at times.
Overall, while many guests were satisfied with the Wi-Fi at Tarobá Express, some did encounter occasional connectivity problems.
Gym
Tarobá Express offers a gym that receives mixed reviews from guests. Many find the gym to be very good, noting that it is well-equipped with amenities like a treadmill and has adequate space for weightlifting, especially considering it is a hotel facility. The gym's availability is a plus, being open 24 hours, which adds to its convenience for guests with varying schedules. Some mention that the gym is complete, while others believe the equipment could benefit from renewal. However, there are occasional complaints about the air conditioning not being turned on despite requests at the reception. Overall, the gym is praised by most for its functionality and completeness.
Parking
Tarobá Express provides a mixed experience when it comes to parking for its guests. On the positive side, there is available parking with courtesy service that many find helpful and well-maintained. However, the parking situation overall poses several challenges. The space is notably small and often lacks sufficient slots to accommodate all vehicles, leading some guests to park their cars on the street, which many find less than ideal.
Guests should be aware that parking is not included in the daily rate and carries an additional fee of around 20 reais per day. This fee can be frustrating, especially when parking availability is limited and reservations for spots are not possible. The parking lot can sometimes be full, leaving some in need of alternative parking solutions.
In summary, while having a private parking lot is convenient, guests may encounter difficulties due to the limited and charged parking spaces at Tarobá Express. If parking availability and cost are critical concerns, it might be worth considering these aspects when planning a stay.
Family
Reviews of Tarobá Express highlight its family-friendly atmosphere, making it a comfortable option for those traveling with children. Although the room sizes are on the smaller side for families, they are modern, clean and equipped with amenities for kids, which helps meet the needs of family guests. The area around the hotel is safe and the customer service is praised for being helpful and accommodating, even providing late check-outs in urgent situations.
While guests appreciate the inclusive breakfast, some mention its limited options. It's important to note that the advertised children's playground is actually located at a different hotel, which may disappoint some visitors. Despite this, the environment within the hotel is deemed excellent for families with a welcoming atmosphere that makes children feel at home.
Overall, the positive aspects such as cleanliness, customer service and a family-friendly setting make Tarobá Express a strong choice for families, even if the room size and available amenities can pose minor inconveniences. Guests express a high likelihood of returning, underscoring the hotel’s appeal for family stays.
Accessible
Tarobá Express receives positive remarks for its accessibility features, making it suitable for guests with disabilities. The hotel offers accessible room accommodations, equipped to meet the needs of wheelchair users. Guests appreciate the attentive service and the quick resolution of issues, such as being relocated to the correct room without hassle. The location is another strong point, providing easy access to bakeries, restaurants, supermarkets and public transportation to local attractions like the waterfalls and Argentina.
An elevator is available to assist with navigating the hotel, though there is only one serving all guests. The presence of an ATM, a microwave and a laptop-friendly desk chair adds to the convenience. The breakfast is described as reasonable and the 24-hour gym is noted for being accessible. Overall, the combination of approachable reception staff, accessible amenities and a prime location close to key services makes Tarobá Express highly recommended for guests seeking a comfortable and accommodating stay.
No, Tarobá Express doesn't have any pool.
No, a spa isn't available at Tarobá Express.
No, Tarobá Express doesn't allow dogs.
Yes, parking facilities are available at Tarobá Express.