Tower Franca Hotel
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Summary of reviewsThe Tower Franca Hotel in the heart of Franca is widely celebrated for its outstanding location, offering effortless access to a variety of local amenities including shops, restaurants, bakeries and pharmacies. Its central position, combined with easy access to the bus station and ample parking, makes it an ideal choice for travelers. Guests are consistently impressed by the hotel’s cost-effectiveness, supported by friendly and attentive staff, a hearty breakfast and spacious, comfortable rooms.
The breakfast at Tower Franca Hotel receives high praise, often described as excellent, wonderful and perfect. Guests appreciate the variety and quality of food, including numerous options of cakes, fruits and a cappuccino machine, along with the memorable touch of live music on some days. The well-organized and tasty breakfast offerings contribute significantly to the overall positive experience, especially for coffee lovers.
Dining experiences are mixed with positive mentions of the nearby restaurant's delicious lunch and organized, clean food. However, the primary restaurant’s dinner service is inconsistent, leading some guests to explore alternative dining options, which they found to be expensive and of low quality. Despite this, the front desk provides helpful snack and delivery options that mitigate some of these issues.
The hotel rooms are generally appreciated for their spaciousness and comfort, even though the aging furniture and structure are noted by many. Some rooms showed signs of wear and tear, yet most guests found the accommodations clean and comfortable. The helpful and courteous staff further enhanced the stay experience. Cleanliness throughout the hotel is frequently commended with rooms and common areas routinely described as very clean and well-maintained, though occasional lapses were reported.
The hotel staff stand out for their exceptional service, frequently described as friendly, polite, helpful and efficient. Their commitment to guest satisfaction is evident with many guests highlighting the excellent customer service provided, particularly by the reception staff.
Wi-Fi coverage presents mixed experiences, performing well in lower floors and common areas but becoming unreliable on upper floors. Staff responsiveness to connectivity issues is noted positively, although the overall consensus suggests a need for improvements in Wi-Fi stability.
The gym offers basic amenities but falls short in terms of equipment variety and maintenance. Despite some positive points, guests suggest significant enhancements are needed to make the facility more appealing.
Parking services are generally well-received with guests appreciating the free, spacious parking and efficient valet service, despite minor issues related to the lot's layout and coverage.
Beds receive mixed reviews with many guests finding them comfortable and well-maintained, though some report issues with mattress firmness and pillows. Occasional complaints about old linens and bed noise highlight areas for improvement.
While the Tower Franca Hotel offers a clean, comfortable stay and excellent value for money, some guests feel it doesn't entirely meet four-star standards. Its spacious rooms, helpful staff, excellent breakfast and convenient location make it a solid choice for both leisure and business travelers, despite areas needing updates and improved services.
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The breakfast at Tower Franca Hotel receives high praise, often described as excellent, wonderful and perfect. Guests appreciate the variety and quality of food, including numerous options of cakes, fruits and a cappuccino machine, along with the memorable touch of live music on some days. The well-organized and tasty breakfast offerings contribute significantly to the overall positive experience, especially for coffee lovers.
Dining experiences are mixed with positive mentions of the nearby restaurant's delicious lunch and organized, clean food. However, the primary restaurant’s dinner service is inconsistent, leading some guests to explore alternative dining options, which they found to be expensive and of low quality. Despite this, the front desk provides helpful snack and delivery options that mitigate some of these issues.
The hotel rooms are generally appreciated for their spaciousness and comfort, even though the aging furniture and structure are noted by many. Some rooms showed signs of wear and tear, yet most guests found the accommodations clean and comfortable. The helpful and courteous staff further enhanced the stay experience. Cleanliness throughout the hotel is frequently commended with rooms and common areas routinely described as very clean and well-maintained, though occasional lapses were reported.
The hotel staff stand out for their exceptional service, frequently described as friendly, polite, helpful and efficient. Their commitment to guest satisfaction is evident with many guests highlighting the excellent customer service provided, particularly by the reception staff.
Wi-Fi coverage presents mixed experiences, performing well in lower floors and common areas but becoming unreliable on upper floors. Staff responsiveness to connectivity issues is noted positively, although the overall consensus suggests a need for improvements in Wi-Fi stability.
The gym offers basic amenities but falls short in terms of equipment variety and maintenance. Despite some positive points, guests suggest significant enhancements are needed to make the facility more appealing.
Parking services are generally well-received with guests appreciating the free, spacious parking and efficient valet service, despite minor issues related to the lot's layout and coverage.
Beds receive mixed reviews with many guests finding them comfortable and well-maintained, though some report issues with mattress firmness and pillows. Occasional complaints about old linens and bed noise highlight areas for improvement.
While the Tower Franca Hotel offers a clean, comfortable stay and excellent value for money, some guests feel it doesn't entirely meet four-star standards. Its spacious rooms, helpful staff, excellent breakfast and convenient location make it a solid choice for both leisure and business travelers, despite areas needing updates and improved services.
Hotel with Parking
This hotel offers free parking for guests and is centrally located. Guest reviews highlight the comfortable accommodations and convenient location, making it a strong choice for travelers with vehicles.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Business Hotel
Accessible Hotel
Hotel with Gym
4-Star Hotel
Guest Reviews
The Tower Franca Hotel is celebrated predominantly for its outstanding location, perched conveniently in the city center of Franca. This prime position allows guests effortless exploration of the area's diverse offerings, including shops, restaurants, bakeries and pharmacies, all within a comfortable walking distance. The ease of access to the bus station and ample parking further enhances its appeal for travelers.
Visitors have consistently praised the hotel for its cost-effectiveness, complemented by commendable service from friendly and attentive staff. The combination of a hearty breakfast, spacious and comfortable rooms and comprehensive facilities like secure parking underscores its value proposition.
Despite some comments on the need for maintenance of its older structures, the general consensus underscores the hotel's central and well-connected location, along with the overall comfort and convenience it provides. Tower Franca Hotel remains a highly recommended choice for those aiming to navigate and enjoy the vibrant city center of Franca efficiently.
Visitors to Tower Franca Hotel frequently praise the breakfast offerings, describing them with words like excellent, wonderful and perfect. Guests consistently highlight the variety and quality of the food, including numerous options of cakes, fruits and even a cappuccino machine. The breakfast experience is further enhanced by live music on some days. Several reviews point out that the breakfast is generously abundant and particularly well-organized with fresh, tasty options. Coffee lovers seem especially delighted with the excellent coffee provided. The combination of varied menus and high-quality service contributes to a memorable breakfast experience at Tower Franca Hotel.
Tower Franca Hotel offers a mixed dining experience with guests praising the nearby restaurant for its delicious lunch and organized, clean food. Notably, there are positive mentions of buttered vegetables and the option to book dishes in advance for convenience. The coffee served is also highlighted as the best.
However, there are several comments indicating the primary restaurant isn't always available, leading guests to seek alternatives. Some found the external dining options to be expensive, slow and of low quality. Problems were also reported with the dinner service, such as non-functional room phones and unresponsive reception staff.
While the hotel's primary restaurant service appears inconsistent, the alternative snack and delivery options provided by the front desk seem to mitigate some of these issues. Overall, Tower Franca Hotel has a positive lunch option but could work on improving its dinner service and communication.
The rooms at Tower Franca Hotel are a mixed bag with numerous reviews highlighting both positive aspects and areas in need of improvement. Many guests appreciated the spaciousness and comfort of the rooms, often describing them as clean and well-organized. The sizable bathrooms and hot showers were also well-received. The helpful and courteous hotel staff contributed positively to the stay experience.
On the flip side, the hotel’s age shows in its rooms. Many reviews noted that the furniture and structure are dated and in need of renovation with issues such as old, swollen wood, dirty windows and rusted bathroom fixtures frequently mentioned. Some rooms had cleanliness issues, including leftover food in the mini fridge and used soaps in the shower. The acoustics in the rooms were a problem for some guests, who reported hearing noises from adjacent rooms.
The hotel is well-located, adding convenience for guests and the breakfast received positive remarks. Despite the need for updates and maintenance, the rooms are generally considered comfortable and spacious, making for a decent stay overall.
The beds at Tower Franca Hotel have received mixed reviews from guests. Many guests highlight the comfort of the beds, describing them as comfortable, excellent and super comfortable. Newer mattresses and clean white sheets also seem to contribute to a positive sleeping experience. Several reviews specifically mention the comfort of double beds, single beds and the overall cleanliness of the bedding.
However, not all reviews are positive. Some guests found the mattresses to be too soft or too hard with pillows often described as uncomfortable. Issues like old bed linen, stained sheets and worn-out mattresses were also noted. There were mentions of bed creaks and the occasional noise, which could disrupt a restful night. Additionally, the hotel’s practice of combining two single mattresses to form a double bed did not sit well with every visitor.
Overall, while many guests enjoyed a comfortable night’s sleep on clean and well-maintained beds, there are concerns about mattress and pillow quality that the hotel may need to address.
Tower Franca Hotel generally receives favorable remarks on its cleanliness. Many guests appreciated the hotel's clean and well-maintained environment, noting that the facilities are consistently tidy and well-organized. The rooms are often described as very clean, spacious, cozy and comfortable with several comments highlighting that they are well sanitized. Positive mentions extend to the housekeeping service, which is deemed great and efficient by numerous guests. The hotel’s common areas also reflect a high standard of cleanliness, contributing to an overall pleasant stay.
However, not all feedback is positive. A few guests pointed out instances where room cleanliness was lacking, mentioning specific issues such as minor details being missed, mold in the bathroom and a strong chemical smell. Some expressed dissatisfaction with housekeeping consistency, indicating that the cleaning of rooms and bathrooms could be improved, though these seem to be exceptions rather than the rule.
In summary, while Tower Franca Hotel is generally praised for its high standards of cleanliness and organization, some guests have identified areas for improvement, particularly with room-specific housekeeping.
Guests of Tower Franca Hotel have consistently praised the hotel's staff for their exceptional service and attentiveness. Words like friendly, polite, helpful and efficient were frequently mentioned, reflecting the staff's strong commitment to guest satisfaction. The team was noted for being well-trained, courteous and proactive in addressing guests' needs. Many guests highlighted the excellent customer service they received with specific mentions of individuals who made their stay memorable. The reception staff, in particular, garnered much appreciation for their friendliness and willingness to assist, making visitors feel welcomed and valued. Overall, the general sentiment portrays the staff as a key strength of the hotel, often going above and beyond to ensure a pleasant experience for their guests.
The Wi-Fi situation at Tower Franca Hotel presents a mixed bag of experiences for guests. On the positive side, the internet works well for most of the day in many areas with some guests reporting very good Wi-Fi, especially in rooms closer to the ground floor and the reception area. The speed and stability of the Wi-Fi support basic browsing and videoconferencing on these floors.
However, several guests have pointed out significant shortcomings. On the upper floors, particularly the 11th floor, the Wi-Fi becomes very slow and unreliable. Complaints about the Wi-Fi fluctuating, poor signal strength and constant dropping are frequent, making it difficult for those who need a stable connection for work. Some guests found the Wi-Fi password was not easily visible in the room and one pointed out the open connection as a security risk.
Despite these issues, staff have demonstrated excellent customer service by transferring guests to different rooms when connectivity problems arose. Nonetheless, the overall consensus points to a need for significant improvements in Wi-Fi coverage and stability throughout the hotel.
The gym at Tower Franca Hotel generally falls short of expectations. It has basic amenities such as benches, weights and bars and is appreciated for what it offers. However, there's a consensus that the gym lacks sufficient equipment for diverse workouts and would benefit from additional gear like more dumbbells. Additionally, the equipment is quite old and poorly maintained with many guests noting the need for an update. The facility suffers from inadequate lighting and lacks air conditioning, contributing to a less comfortable workout environment. Moreover, there have been instances where the gym did not have electricity. Overall, while the gym has some good points, substantial improvements could make it a more attractive option for fitness enthusiasts.
Visitors to Tower Franca Hotel generally appreciate the parking amenities available. The valet service is highly praise-worthy with guests mentioning its continuous availability and efficiency. Furthermore, the parking area is notably large and is available at no extra charge, which adds to the convenience. Secure parking is another highlighted feature, ensuring guests feel safe leaving their vehicles.
The parking lot itself is spacious, though it is uncovered and features some uneven ground or gutter projections. This doesn't seem to detract significantly from the overall positive opinion, as the availability of both ample parking spots and free valet services are repeatedly noted. However, a few reviews mention that navigating the parking lot can be challenging, especially when many guests are present.
While the location of the parking lot has been pointed out as less than ideal by a few, the inclusion of free parking is frequently mentioned as a significant benefit. Generally, the parking services at Tower Franca Hotel are seen as helpful, contributing to an easier and more relaxed stay for guests.
The Tower Franca Hotel offers a comfortable, clean and peaceful stay, delivering excellent value for money. Despite its city center location and well-maintained accommodations, some guests feel it falls short of a four-star standard. The hotel boasts spacious rooms with bathtubs, a well-equipped gym and a large parking lot, though the building's age is noticeable. Exceptional cleanliness and a helpful, friendly staff contribute to a pleasant experience. While some suggest a makeover to align with its four-star rating, the overall service is commendable and meets guest needs admirably.
Tower Franca Hotel stands out as an excellent option for business travelers, particularly for its great cost-benefit ratio. The hotel is favorably located, which adds to its appeal for those on business trips. Guests frequently praise the breakfast, describing it as one of the best. The hotel features a dedicated business center with functional meeting rooms and adequate conference facilities, catering effectively to the needs of professionals. While there are suggestions for the hotel to make improvements in accommodating modern travelers, it remains a solid choice for business travel requirements.
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Location
Visitors have consistently praised the hotel for its cost-effectiveness, complemented by commendable service from friendly and attentive staff. The combination of a hearty breakfast, spacious and comfortable rooms and comprehensive facilities like secure parking underscores its value proposition.
Despite some comments on the need for maintenance of its older structures, the general consensus underscores the hotel's central and well-connected location, along with the overall comfort and convenience it provides. Tower Franca Hotel remains a highly recommended choice for those aiming to navigate and enjoy the vibrant city center of Franca efficiently.
Breakfast
Dinner
However, there are several comments indicating the primary restaurant isn't always available, leading guests to seek alternatives. Some found the external dining options to be expensive, slow and of low quality. Problems were also reported with the dinner service, such as non-functional room phones and unresponsive reception staff.
While the hotel's primary restaurant service appears inconsistent, the alternative snack and delivery options provided by the front desk seem to mitigate some of these issues. Overall, Tower Franca Hotel has a positive lunch option but could work on improving its dinner service and communication.
Rooms
On the flip side, the hotel’s age shows in its rooms. Many reviews noted that the furniture and structure are dated and in need of renovation with issues such as old, swollen wood, dirty windows and rusted bathroom fixtures frequently mentioned. Some rooms had cleanliness issues, including leftover food in the mini fridge and used soaps in the shower. The acoustics in the rooms were a problem for some guests, who reported hearing noises from adjacent rooms.
The hotel is well-located, adding convenience for guests and the breakfast received positive remarks. Despite the need for updates and maintenance, the rooms are generally considered comfortable and spacious, making for a decent stay overall.
Beds
However, not all reviews are positive. Some guests found the mattresses to be too soft or too hard with pillows often described as uncomfortable. Issues like old bed linen, stained sheets and worn-out mattresses were also noted. There were mentions of bed creaks and the occasional noise, which could disrupt a restful night. Additionally, the hotel’s practice of combining two single mattresses to form a double bed did not sit well with every visitor.
Overall, while many guests enjoyed a comfortable night’s sleep on clean and well-maintained beds, there are concerns about mattress and pillow quality that the hotel may need to address.
Cleanliness
However, not all feedback is positive. A few guests pointed out instances where room cleanliness was lacking, mentioning specific issues such as minor details being missed, mold in the bathroom and a strong chemical smell. Some expressed dissatisfaction with housekeeping consistency, indicating that the cleaning of rooms and bathrooms could be improved, though these seem to be exceptions rather than the rule.
In summary, while Tower Franca Hotel is generally praised for its high standards of cleanliness and organization, some guests have identified areas for improvement, particularly with room-specific housekeeping.
Staff
Wi-Fi
However, several guests have pointed out significant shortcomings. On the upper floors, particularly the 11th floor, the Wi-Fi becomes very slow and unreliable. Complaints about the Wi-Fi fluctuating, poor signal strength and constant dropping are frequent, making it difficult for those who need a stable connection for work. Some guests found the Wi-Fi password was not easily visible in the room and one pointed out the open connection as a security risk.
Despite these issues, staff have demonstrated excellent customer service by transferring guests to different rooms when connectivity problems arose. Nonetheless, the overall consensus points to a need for significant improvements in Wi-Fi coverage and stability throughout the hotel.
Gym
Parking
The parking lot itself is spacious, though it is uncovered and features some uneven ground or gutter projections. This doesn't seem to detract significantly from the overall positive opinion, as the availability of both ample parking spots and free valet services are repeatedly noted. However, a few reviews mention that navigating the parking lot can be challenging, especially when many guests are present.
While the location of the parking lot has been pointed out as less than ideal by a few, the inclusion of free parking is frequently mentioned as a significant benefit. Generally, the parking services at Tower Franca Hotel are seen as helpful, contributing to an easier and more relaxed stay for guests.
4 Star
Business
No, Tower Franca Hotel doesn't have any pool.
No, a spa isn't available at Tower Franca Hotel.
No, Tower Franca Hotel doesn't allow dogs.
Yes, parking facilities are available at Tower Franca Hotel.
Yes, Tower Franca Hotel has a gym.
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