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Summary of reviewsStaycity Aparthotels Frankfurt Airport is highly acclaimed for its strategic location, particularly its close proximity to Frankfurt Airport and easy access to public transportation and nearby amenities. Guests frequently emphasize the convenience of being within walking distance of the airport terminals and train stations, making it ideal for those with early flights or layovers. The surrounding area, Gateway Gardens, is appreciated for its modernity, cleanliness and safety, further enhancing the appeal of the location.
The breakfast experience at Staycity Aparthotels consistently receives high praise. Guests describe it as varied, tasty and offering great value for money. The buffet includes a wide array of fresh and delicious options, catering to diverse tastes. Although the breakfast room can become crowded during peak hours and has limited vegan choices, the overall sentiment leans towards a delightful and satisfying morning meal.
The hotel’s dining options, particularly the Italian restaurant next door and the in-house pizzeria and cocktail bar, receive positive feedback. The presence of a REWE supermarket nearby allows guests to take advantage of the well-equipped kitchen facilities in their rooms for self-catering. Despite some limitations in dining variety and early closing times on certain days, the overall dining experience is favorable and adds convenience to the stay.
Guests commend the rooms for their modern design, cleanliness and ample amenities. The spaciousness and complete kitchen facilities, including appliances such as dishwashers and Nespresso machines, are especially valued. The quiet and comfortable environment, bolstered by thoughtful furnishing, accommodates both short and long stays. Staff service is frequently highlighted with many guests appreciating the friendly, efficient and helpful nature of the team, often creating a warm and inviting atmosphere.
Cleanliness is a standout feature with numerous guests noting the spotless state of both the common areas and rooms. The cleaning staff's thoroughness contributes significantly to the overall positive impression of the hotel. The free wifi is generally described as strong, fast and reliable, ensuring a good online experience for most guests.
However, the gym receives mixed reviews with some guests finding it satisfactory while others deem it small and lacking in variety. Parking facilities, though secure and easily accessible, are often critiqued for their high cost. The availability of EV charging points adds a level of convenience for electric vehicle owners despite occasional compatibility issues.
The comfort of the beds is another positively noted aspect, though there are some reports of discomfort with sofa beds and single beds. Accessibility features are commendable, making the hotel a favorable choice for travelers with disabilities.
Overall, Staycity Aparthotels Frankfurt Airport excels in providing a comfortable, clean and conveniently located accommodation option with friendly staff and well-equipped rooms, making it a top choice for travelers near Frankfurt Airport. Show more
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Accessible Aparthotel
This hotel is listed as an accessible hotel in Frankfurt and likely offers essential accessibility features and services to accommodate guests with disabilities.
Aparthotel with EV Charging Stations
This aparthotel offers EV charging facilities. Guests have noted the presence of electric vehicle charging ports adjacent to the hotel with clear signage for easy access.
Aparthotel Taking Steps Towards Sustainability
Aparthotel with Parking
EV charging stations
Aparthotel with Gym
4-Star Aparthotel
Room Types
Studio TwinThe studio has a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. The well-equipped kitchenette features a stovetop, a refrigerator, a dishwasher and kitchenware. The studio features a wardrobe, a safe deposit box, parquet floors, heating, as well as a TV.
Studio AccessibleMeals can be prepared in the kitchenette, which is equipped with a stovetop, a refrigerator, a dishwasher and kitchenware. The studio provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 1 bed.
StudioThe studio has a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. Guests can make meals in the kitchenette that features a stovetop, a refrigerator, a dishwasher and kitchenware. The studio features a wardrobe, a safe deposit box, parquet floors, heating, as well as a TV. The unit has 2 beds.
ApartmentThis apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. In the well-equipped kitchenette, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment is air-conditioned and has a seating area with a flat-screen TV, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a sofa. The unit has 2 beds.
One Bed AccessibleThis apartment is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. Guests can make meals in the kitchenette that is fitted with a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment is air-conditioned and features a seating area with a flat-screen TV, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a sofa. The unit offers 2 beds.
Barrier Free ApartmentThis apartment comprises 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Guests can make meals in the kitchenette that comes with a stovetop, a refrigerator, a dishwasher and kitchenware. This wheelchair accessible apartment features air conditioning, a seating area with a flat-screen TV and a roll-in shower. The unit offers 3 beds.
Guest Reviews
Location
Staycity Aparthotels Frankfurt Airport consistently garners positive feedback for its prime location, especially regarding its proximity to Frankfurt Airport. Guests find the hotel conveniently close with many highlighting that it's within walking distance of Terminal 2, Terminal 1 and the airport train stations. The efficient shuttle service to and from the airport adds an extra layer of convenience, making it an ideal choice for travelers with early flights or layovers. Besides the airport, the hotel's location is appreciated for its accessibility to public transportation, including the S-Bahn, providing easy access to downtown Frankfurt.
Guests also value nearby amenities such as supermarkets (REWE), restaurants and other shops within walking distance. The neighborhood, referred to as Gateway Gardens, is praised for being modern, clean and safe, despite some comments on its pedestrian-friendliness. Overall, Staycity Aparthotels Frankfurt Airport is highly recommended for its strategic location, facilitating quick and easy transit to the airport, the city center and other attractions, making it a go-to spot for both short and extended stays.
Breakfast
Located conveniently close to Frankfurt Airport, Staycity Aparthotels offers a breakfast experience that has garnered widespread appreciation from guests. Praises highlight the breakfast as awesome, varied and very tasty with a selection that often exceeds expectations. It offers great value for money at EUR 12 per person, described as rich, affordable, plentiful and comprehensive.
Guests note the breakfast buffet includes a wide array of choices, from fresh fruit, yogurt, cheese and cereals to pancakes, eggs, sausages and various types of bread including croissants and brown seeded rolls. The offerings have been particularly appreciated for their quality and taste, being fresh and delicious. Some guests have even compared the breakfast favorably against other nearby hotels like Park Inn.
However, there are occasional mentions of drawbacks, particularly concerning the dining area. During peak hours, the breakfast room can become quite crowded and tables may not always be clean. Additionally, some guests noted the limited vegan options and restlessness during busy times.
Overall, despite a few logistical challenges, the breakfast at Staycity Aparthotels Frankfurt Airport is highly recommended by the majority of guests for its excellent variety, delicious options and fair pricing, making it a delightful start to the day.
Dinner
Staycity Aparthotels Frankfurt Airport is conveniently positioned near several dining options, making it a great choice for travelers with varying culinary preferences. The standout option is an Italian restaurant located right next door, frequently praised for its excellent service and delicious meals. Additionally, guests appreciate having the REWE supermarket just a short walk away, allowing for convenient grocery shopping and the option to cook their own meals in the well-equipped kitchen facilities available in the rooms.
Moreover, the hotel's proximity to the airport, coupled with a fast check-in and check-out process and friendly, helpful staff, adds to its appeal for those catching early flights. While the immediate vicinity is somewhat limited in terms of dining variety, the existing options are noted for their quality and there's a pizzeria and cocktail bar within the hotel itself available until late in the evening.
Guests also highlighted the cozy seating areas in the lobby where food and drinks can be ordered, adding to the overall convenience. Despite some concerns about limited restaurant choices and early closing times on Sundays and holidays, the nearby dining and shopping facilities generally enrich the overall stay.
Rooms
Staycity Aparthotels Frankfurt Airport offers guests modern, clean and well-equipped rooms that cater to both short and long stays. Many visitors appreciated the rooms' spaciousness and the inclusion of a full kitchen, complete with appliances such as dishwashers, Nespresso machines, microwaves, stovetops and fridges, making it ideal for families or those who prefer the option to self-cater.
The rooms are often described as quiet and comfortable with thoughtful furnishing that combines functionality with a stylish modern design. Cleanliness is consistently highlighted with spotless facilities that make guests feel comfortable right away. Some of the rooms feature additional amenities like heated towel racks and rain shower heads that add a touch of luxury.
Guests with families have noted the spaciousness of the accommodations, which are large and well-suited for a family of three or more. The hotel's proximity to the airport and a REWE supermarket adds to its convenience, making it a favored choice for those needing easy access to both travel and daily necessities.
Staff service is frequently praised with friendly and efficient check-ins, early check-in options and the occasional complimentary room upgrades enhancing the overall guest experience. Despite a few comments on the smaller size of some rooms and occasional issues with room temperatures, the overall feedback points towards a comfortable, practical and pleasant stay.
Overall, Staycity Aparthotels Frankfurt Airport stands out for its great location, well-equipped rooms and modern amenities, making it a top choice for travelers seeking comfort and convenience.
Beds
Staycity Aparthotels Frankfurt Airport generally receives positive feedback regarding the comfort of its beds. Many guests found the beds to be very comfortable with descriptions including super comfortable, very comfortable and great. The beds were frequently described as top-quality, contributing to an overall pleasant stay, especially convenient for those needing restful sleep before a flight.
However, there were some variances in guest experiences. Certain guests reported discomfort due to the softness or hardness of mattresses and noted that single beds and children's beds were small and somewhat uncomfortable. Sofa beds in particular received criticism with multiple reviews pointing out their lack of comfort and occasional unprepared state upon arrival, requiring guests to make the beds themselves.
For those staying in rooms with a double bed, the layout sometimes positioned the bed against a wall, which could be inconvenient. In some cases, beds were on wheels and moved around, leading to discomfort.
Overall, despite a few detractors, the general consensus leans heavily towards Staycity Apartments providing a restful and cozy sleeping experience, making it a reliable choice for a good night's rest in Frankfurt.
Cleanliness
Staycity Aparthotels Frankfurt Airport consistently impresses guests with its exceptional cleanliness. Reviewers frequently describe the hotel as spotless, sparkling and impeccably maintained. Both common areas and rooms receive high praise for their cleanliness and modernity. Guests have noted that rooms are not only very clean but also spacious and well-equipped, contributing to a comfortable stay. The cleaning staff is commended for their thoroughness, ensuring that rooms feel fresh and inviting upon arrival. Despite the proximity to the airport, the rooms are quiet and well-insulated, offering a peaceful environment for rest. Hygiene is a priority with particular attention to details such as clean toilets, showers and even kitchen utensils in the rooms. Overall, the hotel's commitment to maintaining a clean and comfortable atmosphere leaves a positive impression on its guests, making it a reliable choice for travelers seeking a neat and modern accommodation option near Frankfurt Airport.
Staff
Staycity Aparthotels Frankfurt Airport has garnered significant praise for its staff with guests consistently highlighting the exceptional friendliness and helpfulness of the team. Reviews emphasize the warm and inviting atmosphere created by the staff, who are frequently described as accommodating, attentive and always ready to assist with a smile. From the extremely efficient reception to the support in storing luggage and providing tourist recommendations, the staff’s dedication to customer service stands out.
Guests particularly appreciated the personal touches, such as the reception desk's quick and smooth check-in process, the thoughtful advice and assistance regarding local attractions and the accommodating solutions for early check-ins and late check-outs. Noteworthy mentions include staff members like Fairouz and Bilal, who left lasting positive impressions on visitors for their exceptional service.
While the majority of feedback is overwhelmingly positive, a few reviews pointed out occasional language barriers and less satisfactory interactions with some staff members. However, these instances seem to be exceptions in an otherwise unanimously praised service experience.
Overall, the staff’s continuous commitment to providing friendly, efficient and personalized service significantly enhances the guest experience at Staycity Aparthotels Frankfurt Airport, making it a highly recommended choice for travelers seeking excellent hospitality.
Wi-Fi
The wifi situation at Staycity Aparthotels Frankfurt Airport generally receives favorable reviews from guests. Many highlight the great, strong and fast internet connection that is reliable throughout their stay. Guests frequently describe the wifi as good, excellent and smooth, appreciating the consistent and free access provided by the hotel. There are positive mentions of the wifi strength and speed, which seem to be a staple in ensuring a good online experience with some describing it as very cool or quite fast.
However, not all experiences are uniformly positive. Some guests encountered issues such as poor network or a signal not strong enough. A few mentioned connectivity problems or no wifi in the rooms and in some cases, wifi provided by the hotel didn't work, leading to a poor connection experience. Despite these occasional setbacks, the overall sentiment leans favorably towards the wifi services offered at this aparthotel.
Gym
Staycity Aparthotels Frankfurt Airport offers guests access to a fitness center that garners mixed reviews regarding its size and equipment quality. Many guests appreciate the convenience of having 24-hour access to the gym and some highlight the cleanliness and maintenance of the facility. The equipment available is satisfactory for general workout needs, although several reviews mention that the gym is quite small and could benefit from additional space and more variety in the equipment. Despite these limitations, the facility is generally well-received by those who value having a fitness option on-site during their stay. For those seeking more extensive gym services, well-equipped facilities can be found nearby.
Parking
Staycity Aparthotels Frankfurt Airport offers a range of parking options that generally meet guests' needs, although the cost is frequently highlighted as a downside. The hotel's underground car park is well-maintained, spacious, secure and conveniently accessible with lifts. Many guests find it easy to navigate and appreciate the convenience it offers, especially the direct access from the highway and proximity to the airport.
However, the high parking fees, which can reach up to 22 euros per night, are often pointed out as excessively high. Despite the quality and security of the facilities, the cost is a common complaint among guests. Some alternative parking options were sometimes suggested by staff, such as parking at the nearby Rewe parking garage which offers similar rates.
While there is limited free street parking available, it can be difficult to find a space. The hotel’s large parking garage sometimes faces availability issues, particularly during renovations or when it reaches full capacity. Despite these challenges, the overall sentiment towards parking remains positive, given its convenience and secure nature.
EV charging stations
Staycity Aparthotels Frankfurt Airport offers limited EV charging facilities. Guests have noted the presence of electric vehicle charging ports adjacent to the hotel with clear signage for easy access. However, the number of chargers may not be sufficient for all guests. Some travelers experienced issues with the charging stations, such as connectivity problems and incompatibility with regular charging providers. Additionally, there were comments regarding the ease of access to a nearby petrol station. Despite these limitations, EV charging is available in the hotel's parking garage, which is a convenience for electric vehicle owners.
Accessible
Staycity Aparthotels Frankfurt Airport boasts an impressive level of accessibility, making it a top choice for travelers with disabilities. The hotel offers modern facilities specifically designed for accessibility, including wheelchair-accessible rooms and convenient kitchen appliances tailored for guests with additional needs.
The accessibility extends beyond the rooms, featuring easily navigable essential amenities. The bathroom facilities are highly commended for their accessibility and ample underground parking makes driving to the hotel a hassle-free option.
The hotel's location is especially advantageous, being within a short walking distance of Terminal 2 and conveniently accessible by public transportation. Frequent shuttle services to and from the airport enhance its connectivity with the complimentary shuttle services being a significant benefit noted by many guests. People using the S-Bahn from Frankfurt Hbf will find the hotel easy to reach and its proximity to Gateway Gardens adds to its accessibility appeal.
Guests also appreciated the easy access to nearby essentials such as the Edeka supermarket and petrol stations, making it convenient for longer stays. The hotel’s connection with public transport is excellent with easy walking distances to bus and rail stations simplifying commuting around Frankfurt.
The check-in and check-out processes are smooth and efficient, supported by friendly 24-hour reception services and the availability of elevators. Overall, Staycity Aparthotels Frankfurt Airport provides comprehensive and reliable accommodations for travelers with disabilities, ensuring a convenient and pleasant stay.
No, Staycity Aparthotels Frankfurt Airport doesn't have any pool.
No, a spa isn't available at Staycity Aparthotels Frankfurt Airport.
No, Staycity Aparthotels Frankfurt Airport doesn't allow dogs.
Yes, parking facilities are available at Staycity Aparthotels Frankfurt Airport.
Yes, Staycity Aparthotels Frankfurt Airport has a gym.