Positive reviews of Holiday Inn Express Pittsburgh West - Greentree by IHG, highlight the hotel's excellent value for money, friendly and helpful staff and convenient location. While some guests noted that the rooms could use some renovations, overall, the hotel is an exceptional option for travelers. With a 10 out of 10 rating, we highly recommend this hotel.
The Holiday Inn Express Hotel & Suites Pittsburgh-South Side by IHG, is a great choice for travelers who value location, affordability and excellent service. The hotel's location is a standout feature with guests describing it as centralized, convenient and excellent. The breakfast experience at the hotel is decent and the rooms offer comfortable accommodations for families or larger groups. The hotel staff shows exceptional hospitality and the beds are a standout feature with many describing them as "super comfy," "amazing," and "extremely comfortable." While there were some negative reviews about the cleanliness and parking situation, the majority of guests were extremely pleased with the hotel staff and their service. Overall, the hotel is highly recommended for families traveling with kids and those looking for a good night's sleep in Pittsburgh.
The Comfort Inn Conference Center Pittsburgh Penn Hills is predominantly praised for its strategic and convenient location. Guests appreciate its proximity to restaurants, shopping centers, Interstate 376 and essential amenities, including key destinations such as the convention center in Monroeville and nearby hospitals. Despite being close to the highway, the hotel enjoys a secluded and peaceful setting, offering a quiet retreat due to the surrounding trees. This location balance provides easy access to attractions around Pittsburgh while maintaining a serene atmosphere. The added value of a swimming pool and the safety of the area are frequently highlighted, contributing to a positive guest experience.
The breakfast experience at the Comfort Inn Conference Center Pittsburgh Penn Hills receives considerable commendation. Guests appreciate the buffet-style spread that includes items like waffles, eggs and sausage with particular favor given to the cinnamon-flavored waffles. The helpful and pleasant demeanor of the breakfast staff enhances the experience, making the free hot breakfast a delightful start to the day.
The hotel staff are consistently lauded for their friendliness, helpfulness and professionalism. From the front desk to the restaurant team, the accommodating nature of the staff is a common theme in reviews with many guests noting quick and effective responses to issues. This commitment to good service significantly enhances the overall guest experience.
The indoor pool is another highlight with many guests enjoying the large, warm pool and the added feature of a hot tub. Despite some notes about the pool area needing cleaning and updates, the relaxing experience of the pool and hot tub is viewed positively by most visitors.
However, guests have mixed feelings about the rooms. While comfortable beds are often mentioned, the cleanliness and state of the rooms are points of concern. Some rooms are described as clean and spacious, but others face issues like dirty carpets, superficial cleaning and outdated furnishings. Noise due to poor soundproofing and occasional security concerns are also noted.
Despite the hotel's positive aspects, cleanliness remains a prevalent issue. Numerous guests report musty smells, filthy carpets, moldy fans and general uncleanliness. Daily housekeeping services are often neglected, contributing to the dissatisfaction with the overall upkeep of the property.
In conclusion, the Comfort Inn Conference Center Pittsburgh Penn Hills offers a well-located and generally pleasant stay with a commendable breakfast experience, friendly staff and relaxing pool facilities. However, significant improvements are needed in cleanliness and room maintenance to fully meet guest expectations.
Categories
Cheap
Pool
Heated Pool
Indoor Pool
Pool Lap Lanes
Ski
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-3 out of 3 hotels in and around Freedom