The Howard Johnson by Wyndham Allentown/Dorney Hotel & Suites receives frequent praise for its excellent location, positioned conveniently near top attractions like Dorney Park, popular restaurants, shopping centers and major highways. Its strategic placement makes it a preferred choice for both leisure and business travelers.
Guests have mixed opinions about the breakfast offerings. While some appreciate the complimentary aspect and find the basic items satisfactory, others suggest improvements in variety, quality and presentation to better meet expectations.
Room reviews are varied as well. Many guests appreciate the overall cleanliness, comfort and appealing design, enjoying amenities like the pool and spa. However, some encountered issues such as outdated furniture, maintenance problems and occasional cleanliness concerns.
In terms of overall cleanliness, there are notable concerns. While some guests find the rooms spotless, many others report issues like unpleasant odors, sightings of insects and poorly maintained areas, which negatively impact their stay.
The hotel staff is frequently commended for their friendliness, helpfulness and accommodating nature, particularly staff members such as Rishi at the front desk. Despite occasional reports of rudeness or unhelpfulness, the general sentiment is positive.
The pool area receives mixed feedback. Guests appreciate the indoor, heated pool and hot tub, which are particularly popular with families. However, recurring complaints about cleanliness, maintenance and pool temperature indicate areas needing improvement.
Families find the hotel a suitable choice due to its family-friendly environment, convenient location near Dorney Park, ample parking, comfortable amenities and friendly staff. Practical aspects like working air conditioning and accessible facilities further enhance the family experience.
Lastly, the beds are generally praised for being very comfortable and sizable, contributing to the overall affordability and value of the stay. However, some guests note issues like stains and dips in the mattresses, suggesting the need for occasional replacement.
In summary, the Howard Johnson by Wyndham Allentown/Dorney Hotel & Suites offers a prime location and friendly service, making it a convenient and comfortable choice for travelers, despite areas needing improvement in cleanliness, breakfast variety and pool maintenance.