Nishitetsu Hotel Croom Hakata
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Nishitetsu Hotel Croom Hakata offers elegantly appointed and bright guestrooms, fully equipped with all the necessary amenities such as private bathroom, a kettle, a TV, air conditioning, a hair dryer and free toiletries. The hotel is situated just a few hundred metres away from Shofuku-ji Temple and Tocho-ji Temple, making it an ideal accommodation for those interested in sightseeing and Japanese culture.
Summary of reviewsNishitetsu Hotel Croom Hakata enjoys an exceptionally convenient location near Hakata Station, providing easy access to trains, buses and the subway. Its proximity to key transportation hubs and a Lawson convenience store on the ground floor is highly appreciated by guests. The safe and walkable neighborhood, close to dining, shopping and entertainment options, further adds to its appeal. The direct airport bus stop across the street is a notable convenience for travelers.
The breakfast offerings are widely praised with a choice between a Japanese set meal and a Japanese-Western buffet. Guests particularly enjoy the taste and presentation of the Japanese breakfast, featuring local specialties. While some mention limited variety and high costs, the overall sentiment toward the breakfast is positive. The hotel's hot spring adds to a delightful stay.
Dining is also well-regarded, especially the sea bream tea-infused rice and the nearby hot pot restaurant. The option to dine in-room or enjoy the izakaya on the first floor is convenient and satisfying. The rooms, though small, are clean, well-maintained and equipped with modern amenities like massage chairs and coffee makers. Occasional issues such as odors and outdated features are noted but do not overshadow the general comfort and functionality.
Cleanliness receives mixed feedback; while many guests commend the clean rooms, lobby and bath areas, some point out issues like mold and musty smells. The lobby's refreshing aroma and spaciousness are frequently highlighted. The staff is consistently praised for their friendliness and professionalism, despite occasional communication challenges.
The Wi-Fi service could use improvement with frequent disconnections and weak signals reported by some guests. The spa facilities, particularly the hot spring bathhouse and sauna, are highly praised for their relaxation and rejuvenation qualities, adding significant value to the guest experience.
Parking options are convenient, despite some minor inconveniences with the tower parking. Families find the hotel particularly accommodating and suitable for children, thanks to its clean rooms and close proximity to attractions. The nightlife around the hotel is vibrant and safe with numerous dining options and a beautiful light festival.
Beds are generally comfortable and spacious, though some guests find them too firm. Bedding issues like hard pillows and thick blankets are mentioned but do not detract significantly from the overall experience.
Nishitetsu Hotel Croom Hakata offers a solid 4-star experience with its range of amenities, exceptional location and overall comfort, making it a desirable choice for both leisure and business travelers.
Categories
The breakfast offerings are widely praised with a choice between a Japanese set meal and a Japanese-Western buffet. Guests particularly enjoy the taste and presentation of the Japanese breakfast, featuring local specialties. While some mention limited variety and high costs, the overall sentiment toward the breakfast is positive. The hotel's hot spring adds to a delightful stay.
Dining is also well-regarded, especially the sea bream tea-infused rice and the nearby hot pot restaurant. The option to dine in-room or enjoy the izakaya on the first floor is convenient and satisfying. The rooms, though small, are clean, well-maintained and equipped with modern amenities like massage chairs and coffee makers. Occasional issues such as odors and outdated features are noted but do not overshadow the general comfort and functionality.
Cleanliness receives mixed feedback; while many guests commend the clean rooms, lobby and bath areas, some point out issues like mold and musty smells. The lobby's refreshing aroma and spaciousness are frequently highlighted. The staff is consistently praised for their friendliness and professionalism, despite occasional communication challenges.
The Wi-Fi service could use improvement with frequent disconnections and weak signals reported by some guests. The spa facilities, particularly the hot spring bathhouse and sauna, are highly praised for their relaxation and rejuvenation qualities, adding significant value to the guest experience.
Parking options are convenient, despite some minor inconveniences with the tower parking. Families find the hotel particularly accommodating and suitable for children, thanks to its clean rooms and close proximity to attractions. The nightlife around the hotel is vibrant and safe with numerous dining options and a beautiful light festival.
Beds are generally comfortable and spacious, though some guests find them too firm. Bedding issues like hard pillows and thick blankets are mentioned but do not detract significantly from the overall experience.
Nishitetsu Hotel Croom Hakata offers a solid 4-star experience with its range of amenities, exceptional location and overall comfort, making it a desirable choice for both leisure and business travelers.
Hotel with Spa
Nishitetsu Hotel Croom Hakata's spa is the perfect place to relax and rejuvenate during your stay. The spa offers a variety of services to pamper and invigorate you, including massage and a massage chair. If you are looking for a little extra indulgence, the spa also offers massage services at an additional charge. In addition to massage, the spa features a public bath and a sauna, where you can soak and sweat out any tension or stress. The spa and wellness center is the perfect place to unwind and escape from the hustle and bustle of daily life.
Romantic Hotel
Offers onsen facilities and is conveniently located next to Hakata station. Its accessibility and relaxing amenities make it a suitable choice for couples.
Business Hotel
A contemporary hotel located near Hakata Station, offering rooms specifically noted as 'Business Single Rooms'. It provides convenient amenities like on-site laundry and is well-regarded by business travelers for its location and value.
Family Friendly Hotel
Hotel near Nightlife Spots
Hotel with Parking
4-Star Hotel
Guest Reviews
Nishitetsu Hotel Croom Hakata enjoys an exceptionally convenient location, highly praised by guests for its proximity to key transportation hubs. Situated right near Hakata Station, the hotel offers easy access to trains, buses and the subway, making it a prime spot for travelers looking to navigate Fukuoka and its surrounding areas effortlessly. Visitors appreciate the short, manageable walks to both the Hakata Bus Terminal and JR Hakata Station with some noting the added convenience of a Lawson convenience store on the first floor of the hotel.
The neighborhood itself is described as walkable and safe, even at night with an abundance of shopping, dining and entertainment options close by. Guests frequently highlight the ease of commuting from Fukuoka Airport, often mentioning the direct airport bus that stops conveniently across the street from the hotel. This seamless connectivity, paired with the nearby large shopping malls and eateries, further enhances the overall convenience and appeal of the hotel’s location. The hotel's prime position in front of Hakata Station and Bus Terminal makes it an excellent choice for travelers seeking both comfort and accessibility.
Nishitetsu Hotel Croom Hakata offers a widely appreciated breakfast experience with several positive remarks from its guests. Visitors can choose between two distinct breakfast options: a Japanese set meal or a Japanese-Western buffet. The Japanese breakfast, in particular, is frequently noted for its delicious taste and luxurious presentation, featuring local specialties like sea bream tea rice and other regional ingredients such as umeboshi and hijiki.
While the overall sentiment towards the breakfast is favorable with many guests praising its deliciousness and variety, there are some mentions of limited selection and repetition over multiple days. The cost of breakfast is occasionally highlighted as being on the higher side with some guests feeling it did not always match the quality offered.
The hotel also features a well-regarded hot spring, adding to the overall appeal of the stay. Although there are some mixed opinions on the variety and continental options of the buffet, the Japanese set meal on the ground floor is often cited as superior. Overall, guests seem quite satisfied with the breakfast offerings, noting the availability of both Japanese and Western dishes and the quality of the food.
Nishitetsu Hotel Croom Hakata offers a range of dining options that guests have found delightful and satisfying. The sea bream tea-infused rice dish comes highly recommended, praised for its delicious taste. Additionally, the staff's personalized recommendation of a nearby hot pot restaurant ensures guests can enjoy a comforting meal without the hassle of navigating downtown alone at night.
For those preferring to stay within the hotel, the option to enjoy dinner in the room is not only convenient but also enjoyable and perhaps even safer, avoiding the crowds. Guests also mention the luxurious and satisfying experience of dining in. The izakaya on the first floor is another highlight, offering delicious food at reasonable prices. Nearby restaurants and izakayas also provide a chance to savor local cuisine, making the overall dining experience at Nishitetsu Hotel Croom Hakata varied and pleasurable.
Nishitetsu Hotel Croom Hakata offers a mix of experiences centered around its rooms. They are widely described as clean, well-maintained and equipped with modern amenities such as massage chairs, foot massagers and coffee makers, contributing to a comfortable stay. Some rooms, however, suffer from occasional issues like strong odors and outdated features.
Most reviewers note the rooms are on the smaller side, a common characteristic of Japanese accommodations, but functional and cleverly designed to maximize space. Despite the compact size, the rooms often feel cozy and not overly cramped with some guests appreciating their user-friendly layout and sense of cleanliness. For those staying in recently renovated rooms, the décor is stylish and comfortable and they especially mention the pleasant aroma in the lobby area.
While convenient amenities abound, including plenty of electrical outlets and high-quality bedding, noise from nearby train stations and occasional maintenance issues such as broken shower doors and unclean bathrooms are a downside for some guests. The bathrooms, in particular, receive mixed reviews, sometimes too small with poor ventilation but occasionally spacious and comfortable.
Overall, the hotel delivers good value for money with its thoughtful room facilities, modern design and cleanliness, although the limited space and occasional maintenance concerns might not suit every traveler. Deluxe options are available with more space and luxury, mitigating some of the smaller room issues.
Nishitetsu Hotel Croom Hakata offers a mix in bed experiences from guests with some highlighting the spacious and comfortable nature of the beds, contributing to a restful sleep. Many found the beds to be sizeable, even for single rooms, providing ample space for comfort. Several guests appreciated the firmness of the beds, which catered well to those who prefer a sturdier sleeping surface. The soundproofing in rooms was noted as effective, further enhancing the comfort of the sleeping arrangements.
However, there were mentions of some beds being too hard for a comfortable sleep and a few found the pillows and mattresses less than ideal, citing issues with hardness and discomfort. The blankets were also thought to be too thick for the warmer months. Some practical issues like the double bed being pushed against the wall, limiting access to sockets, were pointed out as minor inconveniences.
Overall, while there are a few considerations regarding bed firmness and pillow comfort, the general consensus leans towards a positive, restful experience with spacious and well-maintained bedding at Nishitetsu Hotel Croom Hakata.
Nishitetsu Hotel Croom Hakata receives mixed feedback on its cleanliness, though many guests praised the hotel's efforts. Visitors frequently highlighted the cleanliness of the rooms, lobby and public bath areas, describing these spaces as clean, tidy and comfortable. The luxurious and well-maintained lobby especially stood out, often mentioned as a highlight for its spaciousness and refreshing aroma.
However, several reviews noted issues with room and bathroom cleanliness, such as mold, musty smells and overlooked small details like hair in the shower or outdated bathroom facilities. Some guests expressed dissatisfaction with the cleaning standards, particularly in the communal areas like the indoor shower and communal bath.
Despite these mixed reviews, many visitors had a pleasant stay, appreciating the modern and clean atmosphere, well-equipped rooms and overall good value for money. The hotel's proximity to Hakata Station and other conveniences further added to its appeal. For a clean and comfortable experience, albeit with some reservations, Nishitetsu Hotel Croom Hakata remains a viable option for travelers.
Nishitetsu Hotel Croom Hakata receives consistently positive comments regarding its staff with guests highlighting their friendliness and professionalism. The employees are described as enthusiastic, polite and highly skilled, often going out of their way to be helpful and provide excellent service. Some challenges were noted with communication, especially in English and Japanese, but staff members who speak Korean and Mandarin have been particularly praised for their proactive assistance. The front desk staff, despite some occasional delays and unavailability, are generally found to be courteous and responsive. The warmth and considerate nature of the staff contribute significantly to the hotel's welcoming atmosphere, leaving guests feeling well cared for.
Nishitetsu Hotel Croom Hakata offers Wi-Fi to its guests, although feedback indicates that the service could use some improvement. While some guests have found the internet speed in their rooms to be satisfactory, others have experienced issues such as weak signal strength and frequent disconnections. The Wi-Fi connection has been described as unstable and occasionally poor with interruptions and slow speeds reported by several visitors. Additionally, the use of a common Wi-Fi network for all rooms has raised concerns for some guests. Despite these challenges, the hotel provides plenty of power outlets, which can be a convenient feature for those needing to keep devices charged. Overall, travelers might want to consider these factors when planning a stay at the hotel.
Nishitetsu Hotel Croom Hakata is renowned for its exceptional spa facilities, which have earned high praise from guests. The highlight is undoubtedly the expansive hot spring bathhouse, which features both indoor and semi-outdoor baths. The communal baths are spacious, clean and beautifully maintained, providing a relaxing atmosphere that helps guests unwind after a long day. The natural hot springs are particularly appreciated with many noting the comfort and rejuvenation they offer.
The spa area also includes a sauna equipped with far infrared rays, adding to the overall soothing experience. The hot spring facilities are open until late, allowing guests to take advantage of the calming environment well into the night. Additionally, the hotel offers amenities like massage machines and foot massagers in rooms, enhancing the relaxation experience.
Overall, the large public baths and onsen facilities have been described as spacious, pleasant and very well-maintained, contributing significantly to a comforting stay. The combination of hot springs, saunas and the convenience of being close to transportation options makes Nishitetsu Hotel Croom Hakata’s spa a gem for travelers seeking leisure and relief from travel fatigue.
Nishitetsu Hotel Croom Hakata offers several convenient parking options for its guests. While the parking in the tower can be slightly inconvenient, the parking lot across the street provides a more accessible alternative. The hotel also benefits from having a convenience store directly connected, adding an extra level of ease for guests. Despite the positives, there are some suggestions for improvement, such as transit from the parking lot to the drop-off area and potentially lowering the parking fees. Overall, the availability of nearby parking and customer service are appreciated features with the adjacent parking lot being a notable highlight.
Nishitetsu Hotel Croom Hakata receives highly positive feedback from families, distinguishing itself as a family-friendly hotel, ideal for those traveling with children. Guests appreciate the convenient location, which facilitates easy access to shopping, meals and sightseeing opportunities. The hotel is situated close to transportation hubs, making it a pragmatic choice for travelers who want to explore Fukuoka.
The hotel’s accommodations are praised for being clean, tidy and suitable for families. Rooms are described as good for families with some guests noting that they were able to study comfortably during their child's exams. Furthermore, the hotel offers amenities that appeal to families, such as a delicious breakfast and friendly service, enhancing the overall experience. Despite some minor inconveniences, such as difficulties in reserving a taxi and key card access issues, the overall sentiment is that Nishitetsu Hotel Croom Hakata provides a safe, quiet and pleasant environment, making it a great option for family trips.
The nightlife around the Nishitetsu Hotel Croom Hakata stands out as a highlight for many guests. Surrounded by a variety of restaurants and eateries, visitors are spoiled for choice when it comes to dining options. The abundance of local izakayas adds to the vibrant atmosphere. The hotel is conveniently located near a mall, allowing easy access to numerous amenities. An adjacent pub on the first floor offers an additional option for a relaxed evening. Guests also appreciated the safe environment, feeling comfortable walking around even at night. The beautiful light festival further enhances the nighttime ambiance, providing a picturesque end to the evening. While some guests found the front desk staff's recommendations for early-closing eateries useful, a few wished for clearer communication regarding their queries. Overall, the nightlife experience near the hotel is praised for its convenience, variety and safety.
Nishitetsu Hotel Croom Hakata offers a solid 4-star experience, earning high marks for its range of amenities and services. Its prime location, just a short walk from Hakata Station, makes it exceptionally convenient for travelers. Guests frequently highlight the clean and fresh ambiance of the hotel, coupled with beautiful, comfortable rooms and a spacious, quiet environment that enhances relaxation. The hotel's onsen (hot springs) is a popular attraction, though occasionally crowded. A potential improvement would be a system indicating the onsen's occupancy levels.
Public baths and convenience stores within the facility add to the overall convenience, making it a well-rounded choice for visitors. The staff are noted for their friendliness and kindness, often leaving a positive impression with exceptional greetings and attentive service. While the hotel generally garners praise for cleanliness and cost performance, some occasional issues like dirty curtains or minor inconveniences have been mentioned.
Despite a few areas for improvement, such as cost performance concerns and instances of high traffic in the onsen, the overall sentiment remains highly positive. The hotel is described as very livable with good vibes contributing to a pleasant stay. Above all, its combination of great location, reasonable pricing and commendable amenities solidifies its reputation as a reliable 4-star accommodation.
Located conveniently in Fukuoka, Nishitetsu Hotel Croom Hakata stands out as a reliable choice for business travelers. The hotel is strategically placed, providing easy access to work and appointments, making it unnecessary to change accommodations during business trips. The self-service check-in and check-out processes streamline the experience, ensuring efficiency for busy travelers.
Rooms are tailored to meet the needs of business guests, featuring decent desks and proper lighting for work. Additional amenities like a massage pillow in the room offer a comfortable way to relax after a long day. The hotel also offers small conference rooms, ideal for meetings and business gatherings.
Service staff at the hotel are noted for their professionalism and friendliness, adding a welcoming touch to the stay. Despite some concerns regarding breakfast quality and the need to carry towels to the public bath, the overall experience at the hotel leaves guests well rested and ready for their business commitments.
For those who prioritize health and safety, the hotel maintains a heightened concern for COVID-19 prevention, ensuring a safe environment for all guests. Nishitetsu Hotel Croom Hakata remains a top choice for those traveling to Fukuoka for work, consistently providing a reliable and convenient stay.
Nishitetsu Hotel Croom Hakata offers guests a romantic experience with its variety of amenities and services tailored for couples. The hotel is clean and conveniently located, featuring hot springs, a massage chair and baths that enhance the romantic atmosphere. The women's rooms are designed with meticulous attention to detail, making them ideal for a romantic stay. The courteous staff in the ladies’ room further contributes to the experience. Available massages and other spa services make it an excellent choice for couples looking for a relaxing and intimate getaway. Overall, the combination of amenities and considerate service ensures a delightful and romantic stay.
Location Show Map
Location
The neighborhood itself is described as walkable and safe, even at night with an abundance of shopping, dining and entertainment options close by. Guests frequently highlight the ease of commuting from Fukuoka Airport, often mentioning the direct airport bus that stops conveniently across the street from the hotel. This seamless connectivity, paired with the nearby large shopping malls and eateries, further enhances the overall convenience and appeal of the hotel’s location. The hotel's prime position in front of Hakata Station and Bus Terminal makes it an excellent choice for travelers seeking both comfort and accessibility.
Breakfast
While the overall sentiment towards the breakfast is favorable with many guests praising its deliciousness and variety, there are some mentions of limited selection and repetition over multiple days. The cost of breakfast is occasionally highlighted as being on the higher side with some guests feeling it did not always match the quality offered.
The hotel also features a well-regarded hot spring, adding to the overall appeal of the stay. Although there are some mixed opinions on the variety and continental options of the buffet, the Japanese set meal on the ground floor is often cited as superior. Overall, guests seem quite satisfied with the breakfast offerings, noting the availability of both Japanese and Western dishes and the quality of the food.
Dinner
For those preferring to stay within the hotel, the option to enjoy dinner in the room is not only convenient but also enjoyable and perhaps even safer, avoiding the crowds. Guests also mention the luxurious and satisfying experience of dining in. The izakaya on the first floor is another highlight, offering delicious food at reasonable prices. Nearby restaurants and izakayas also provide a chance to savor local cuisine, making the overall dining experience at Nishitetsu Hotel Croom Hakata varied and pleasurable.
Rooms
Most reviewers note the rooms are on the smaller side, a common characteristic of Japanese accommodations, but functional and cleverly designed to maximize space. Despite the compact size, the rooms often feel cozy and not overly cramped with some guests appreciating their user-friendly layout and sense of cleanliness. For those staying in recently renovated rooms, the décor is stylish and comfortable and they especially mention the pleasant aroma in the lobby area.
While convenient amenities abound, including plenty of electrical outlets and high-quality bedding, noise from nearby train stations and occasional maintenance issues such as broken shower doors and unclean bathrooms are a downside for some guests. The bathrooms, in particular, receive mixed reviews, sometimes too small with poor ventilation but occasionally spacious and comfortable.
Overall, the hotel delivers good value for money with its thoughtful room facilities, modern design and cleanliness, although the limited space and occasional maintenance concerns might not suit every traveler. Deluxe options are available with more space and luxury, mitigating some of the smaller room issues.
Beds
However, there were mentions of some beds being too hard for a comfortable sleep and a few found the pillows and mattresses less than ideal, citing issues with hardness and discomfort. The blankets were also thought to be too thick for the warmer months. Some practical issues like the double bed being pushed against the wall, limiting access to sockets, were pointed out as minor inconveniences.
Overall, while there are a few considerations regarding bed firmness and pillow comfort, the general consensus leans towards a positive, restful experience with spacious and well-maintained bedding at Nishitetsu Hotel Croom Hakata.
Cleanliness
However, several reviews noted issues with room and bathroom cleanliness, such as mold, musty smells and overlooked small details like hair in the shower or outdated bathroom facilities. Some guests expressed dissatisfaction with the cleaning standards, particularly in the communal areas like the indoor shower and communal bath.
Despite these mixed reviews, many visitors had a pleasant stay, appreciating the modern and clean atmosphere, well-equipped rooms and overall good value for money. The hotel's proximity to Hakata Station and other conveniences further added to its appeal. For a clean and comfortable experience, albeit with some reservations, Nishitetsu Hotel Croom Hakata remains a viable option for travelers.
Staff
Wi-Fi
Spa
The spa area also includes a sauna equipped with far infrared rays, adding to the overall soothing experience. The hot spring facilities are open until late, allowing guests to take advantage of the calming environment well into the night. Additionally, the hotel offers amenities like massage machines and foot massagers in rooms, enhancing the relaxation experience.
Overall, the large public baths and onsen facilities have been described as spacious, pleasant and very well-maintained, contributing significantly to a comforting stay. The combination of hot springs, saunas and the convenience of being close to transportation options makes Nishitetsu Hotel Croom Hakata’s spa a gem for travelers seeking leisure and relief from travel fatigue.
Parking
Family
The hotel’s accommodations are praised for being clean, tidy and suitable for families. Rooms are described as good for families with some guests noting that they were able to study comfortably during their child's exams. Furthermore, the hotel offers amenities that appeal to families, such as a delicious breakfast and friendly service, enhancing the overall experience. Despite some minor inconveniences, such as difficulties in reserving a taxi and key card access issues, the overall sentiment is that Nishitetsu Hotel Croom Hakata provides a safe, quiet and pleasant environment, making it a great option for family trips.
Nightlife
4 Star
Public baths and convenience stores within the facility add to the overall convenience, making it a well-rounded choice for visitors. The staff are noted for their friendliness and kindness, often leaving a positive impression with exceptional greetings and attentive service. While the hotel generally garners praise for cleanliness and cost performance, some occasional issues like dirty curtains or minor inconveniences have been mentioned.
Despite a few areas for improvement, such as cost performance concerns and instances of high traffic in the onsen, the overall sentiment remains highly positive. The hotel is described as very livable with good vibes contributing to a pleasant stay. Above all, its combination of great location, reasonable pricing and commendable amenities solidifies its reputation as a reliable 4-star accommodation.
Business
Rooms are tailored to meet the needs of business guests, featuring decent desks and proper lighting for work. Additional amenities like a massage pillow in the room offer a comfortable way to relax after a long day. The hotel also offers small conference rooms, ideal for meetings and business gatherings.
Service staff at the hotel are noted for their professionalism and friendliness, adding a welcoming touch to the stay. Despite some concerns regarding breakfast quality and the need to carry towels to the public bath, the overall experience at the hotel leaves guests well rested and ready for their business commitments.
For those who prioritize health and safety, the hotel maintains a heightened concern for COVID-19 prevention, ensuring a safe environment for all guests. Nishitetsu Hotel Croom Hakata remains a top choice for those traveling to Fukuoka for work, consistently providing a reliable and convenient stay.
Romantic
No, Nishitetsu Hotel Croom Hakata doesn't have any pool.
Yes, a spa is available at Nishitetsu Hotel Croom Hakata.
No, Nishitetsu Hotel Croom Hakata doesn't allow dogs.
Yes, parking facilities are available at Nishitetsu Hotel Croom Hakata.
No, Nishitetsu Hotel Croom Hakata doesn't have a gym.
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