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Summary of reviewsMaritim Hotel Am Schlossgarten offers an impressive and serene haven in the heart of Fulda with its idyllic location alongside a picturesque castle park, adjacent to the cathedral and within walking distance of the old town and key sites. This central yet tranquil setting is complemented by beautiful historic surroundings that create a perfect blend of accessibility and peace for both leisure and business travelers.
The highlight for many guests is the superb breakfast served in stunning historic venues like the Orangerie and Apollo Hall. The extensive buffet, featuring high-quality and delicious choices such as fresh fruit, various egg dishes, bacon, sparkling wine and salmon, contributes to a positive dining experience. The friendly and attentive staff further enhance this aspect of the stay.
Dinner experiences also generally delight guests, especially in the atmospheric Dianakeller vaulted cellar restaurant, praised for its excellent food and charming ambiance. However, occasional feedback points to limited menu options and some discrepancies in food quality and service.
Rooms at the hotel are spacious and clean with some offering delightful views of the greenery and castle park. The comfortable mattresses ensure restful nights and the hotel even caters well to guests with pets. However, the decor and furnishings are somewhat outdated with a ’90s style that doesn't appeal to all tastes. Inconsistent lighting and the lack of modern amenities such as air conditioning are noted areas for improvement.
Cleanliness throughout the hotel is commendable with both rooms and common areas described as exceptionally well-maintained. Despite minor issues like occasional cobwebs or cleanliness lapses in certain areas, the high standards largely meet or exceed guest expectations.
The staff's warmth, friendliness and attentive service are standout features, consistently enhancing guest experiences from check-in to dining and housekeeping. The team’s professionalism and willingness to accommodate special requests create a welcoming and hospitable environment.
Wi-Fi service receives mixed reviews with many guests enjoying fast and reliable connectivity, while others experience weak signals or connectivity issues. There were also complaints about the need for improvement in the free internet service's registration process.
The indoor pool is a cherished feature, especially for families, despite some guests finding it small and the water temperature too cold. Its long opening hours and the additional wellness facilities, including a sauna, add value to the stay.
Parking is conveniently located in an underground garage with direct hotel access, though it carries a high daily fee, which some guests find prohibitive. The availability and convenience of EV charging stations garner positive remarks, albeit with occasional frustrations over accessibility and cost.
For families, the hotel is particularly welcoming with spacious family rooms and facilities like the indoor pool that cater to young children.
Overall, Maritim Hotel Am Schlossgarten is praised for its fabulous location, beautiful surroundings, excellent breakfast, friendly staff and clean accommodations, despite some outdated decor and additional costs for parking and modern amenities. Show more
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Categories
Family Friendly Hotel
This hotel features an indoor pool and sauna, providing recreation opportunities for families. It also offers babysitting services (surcharge) and has a restaurant with regional cuisine, catering to diverse family needs.
Dog Friendly Hotel
Located in the city center, this hotel offers convenience for guests with dogs. Its features could include accessible walking areas, and its established reputation suggests reliable service for pet owners.
Hotel with Swimming Pool
This hotel has an indoor pool and a sauna. It's located near Palace Park and St Michael's Church, offering recreational opportunities and a restaurant specializing in regional cuisine.
Indoor Pool
Hotel with Parking
This hotel features an underground parking garage with capacity for 226 vehicles. It also offers 7 charging stations for electric vehicles. Parking is available for a fee.
EV charging stations
Hotel with EV Charging Stations
Guests at this hotel can utilize 7 charging stations located in the underground car park. The charging points are equipped with Type 2 connectors and offer a maximum output of 11 kW.
Hotel with Indoor Pool
This elegant hotel provides an indoor pool and sauna, which guests consistently praise for its cleanliness, well-maintained condition, and relaxing atmosphere. The pool's pleasant temperature and convenient opening hours contribute to a positive experience.
Accessible Hotel
Room Types
Comfort Double RoomSet on all floors of the hotel, these rooms feature a balcony, a flat-screen TV, a safe, and a bathroom complete with bathtub.
Classic Double RoomSet on all floors (except the 3rd floor), these rooms feature a flat-screen TV, a safe, and a bathroom complete with bathtub.
Classic Single RoomSet on all floors (except the 3rd floor), these rooms feature a flat-screen TV, a safe, and a bathroom complete with bathtub.
Superior Double RoomLocated on the third floor, this room offers high-class furnishings, extra space, a balcony,
A bathrobe and tea/coffee facilities are provided for the duration of your stay.
Classic Twin RoomProviding free toiletries, this twin room includes a private bathroom with a bath and a hairdryer. The twin room provides a flat-screen TV with cable channels, a seating area, a safe deposit box and heating. The unit offers 2 beds.
Family RoomThis family room features a seating area, minibar and cable TV.
The family rooms are exclusively in the basement.
Double Room with BalconyLocated on the 3rd floor. Upon arrival in your room, you will receive a bottle of house-brand sparkling wine (0.375 l) and a small sweet treat. As an additional service, you can expect a preparation facility for coffee and tea, a reserved breakfast table.
SuiteGuests will have a special experience as this suite features a sauna. This spacious suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. Featuring a balcony, this suite also offers a minibar, a seating area and a flat-screen TV with cable channels. The unit offers 1 bed.
Guest Reviews
8.0
Very Good
Location
Maritim Hotel Am Schlossgarten boasts an exceptionally beautiful and centrally located setting in Fulda, making it an ideal choice for visitors eager to explore the city. Nestled adjacent to the serene castle park and just steps away from the cathedral, this hotel provides guests with a tranquil retreat amidst historic wonders. The proximity to the charming old town, pedestrian zones and key sites such as the palace theater and cathedral offers a perfect balance of accessibility and peacefulness with nearly everything within walking distance.
The ambiance of the hotel is highlighted by its historic orangery and beautiful garden surroundings, making it a picturesque spot amidst Fulda's Baroque district. Guests frequently commend the serene atmosphere despite its prime central location, ensuring restful stays complemented by leisurely strolls through the scenic park. The convenience of being close to shops, restaurants and even the Christmas market adds to the appeal.
Whether it’s for a short city trip or as a stopover on a longer journey, the Maritim Hotel Am Schlossgarten's location allows visitors to explore Fulda effortlessly. With the train station not far off, easy access from the highway and a parking garage next to the hotel entrance, practicality blends seamlessly with the historic charm of the area. This combination of beautiful surroundings, centrality and quiet makes the hotel a standout for both leisure and business travelers.
Breakfast
The breakfast experience at Maritim Hotel Am Schlossgarten is highly praised by guests with the setting being a standout feature. The breakfast is served in magnificent historic halls such as the Orangerie and Apollo Hall, often described as beautiful, stunning and providing a unique and royal ambiance. Guests appreciated the extensive and diverse selection at the breakfast buffet, which often included high-quality and delicious options like fresh fruit, various egg dishes, bacon, sparkling wine and salmon. Many guests found the breakfast to be a highlight of their stay, noting that it left nothing to be desired and was a feast for the senses. The staff was also frequently commended for their friendly and attentive service, contributing to an overall excellent dining experience. Despite a few mentions of the breakfast price being on the higher side, the overwhelming sentiment is that the sumptuous breakfast options and grand atmosphere make it a memorable and worthwhile experience.
Dinner
The dining experience at Maritim Hotel Am Schlossgarten generally receives positive feedback, highlighting its stylish and historic ambiance, especially in the Dianakeller, the vaulted cellar restaurant. Many guests praised the excellent and delicious food, noting the top-notch service and the cozy, charming atmosphere of the dining areas. First-class cuisine and well-trained staff contribute significantly to the high level of satisfaction.
Dinner in the Dianakeller was frequently described as phenomenal with the setting in the historic cellar adding a special touch to the dining experience. Guests appreciated the traditional game dishes and the relaxing background music that accompanied meals. Breakfast also received high praise for its extensive and delicious buffet.
However, some reviews did indicate areas for improvement. A few guests found the menu options limited and uninspired with some dishes not meeting high expectations. Issues with inconsistent food quality and service at times were noted and the price-performance ratio did not always align with guests' expectations.
Despite these occasional lapses, the majority of feedback suggests that dining at Maritim Hotel Am Schlossgarten is a delightful experience, especially in the well-maintained and atmospheric basement restaurants.
Rooms
The rooms at Maritim Hotel Am Schlossgarten vary widely in terms of size and quality with some notable positive features and consistent areas for improvement. On the bright side, many guests appreciated the spacious nature of the rooms, particularly family rooms that provided ample space and were well-suited for two adults and children. Rooms with balconies and large windows offered lovely views of the greenery and castle park, adding a charming touch to the stay.
The mattresses were frequently noted as very comfortable, ensuring a good night's sleep. The cleanliness of the rooms was also praised with many guests finding their accommodations impeccably maintained. The hotel even provided special touches for pets, like water bowls and cuddly beds, which were particularly appreciated by guests traveling with dogs.
However, the hotel’s age shows prominently and many elements of the room décor and furnishings are outdated, often described as having an old-fashioned, '90s style. This retro feel isn't to everyone’s taste and some rooms were reported to have a musty odor or visible signs of wear and tear. Poor lighting was a common complaint with many rooms being described as dark and needing better illumination.
The lack of modern amenities such as air conditioning and elevators to certain floors also detracted from the overall comfort for some guests. The décor was often called dark and gloomy with some rooms being almost dungeon-like in their basement locations.
In summary, while Maritim Hotel Am Schlossgarten provides clean, spacious and comfortable rooms with some lovely views and good family accommodations, it suffers from outdated furnishings, poor lighting and a lack of modern amenities. This mix makes it a decent choice for short stays, those who enjoy retro aesthetics or travelers who prioritize space and cleanliness over modern luxury.
Beds
At Maritim Hotel Am Schlossgarten, the beds receive mixed reviews, but the general sentiment leans towards comfort. Many guests have found the beds to be highly comfortable, noting their spaciousness and the quality of the box spring mattresses. Words like "very comfortable" and "great beds" appear frequently in the reviews. The pillows also receive commendations for their comfort, enhancing the overall sleeping experience.
However, some guests mention that the mattresses are extremely soft, sometimes to the point of sagging, which can be an issue depending on personal preference and specific needs. Several reviewers also pointed out that the double beds consist of two single mattresses, which may shift and create a gap, making them less ideal for couples. There are mentions of the beds being too soft for some guests, which occasionally led to back pain and discomfort.
On the other hand, the beds are generally well-maintained, clean and accompanied by cozy linens. Despite some criticisms regarding the softness and structure of the mattresses, the majority of guests seem to enjoy a restful stay, thanks to the mostly comfortable and spacious beds provided by the hotel.
Cleanliness
The 'Maritim Hotel Am Schlossgarten' garners mostly positive remarks for its cleanliness. Guests consistently report that the rooms are very clean, tidy and well-maintained. The hotel as a whole, including common areas like reception, the breakfast room and the swimming pool, are also described as exceptionally clean. Many find the cleanliness standards to be good to excellent, matching or even exceeding their expectations. The staff is noted for being attentive and prompt, contributing to the overall clean and pleasant environment.
However, there are some areas where the hotel could improve. Specific complaints include foreign hairs, cobwebs and occasional cleanliness issues in the pool area and bathroom grouting. Some guests mentioned outdated amenities and decor, noting that these could benefit from renovation.
Despite these minor issues, for guests prioritizing cleanliness, the hotel meets high standards, making it a commendable choice for a comfortable and clean stay.
Staff
At Maritim Hotel Am Schlossgarten, the standout feature is undeniably its exceptional staff. Guests consistently highlight the warm, welcoming atmosphere created by the team. From the reception to housekeeping, the staff is praised for their friendliness, attentiveness and willingness to accommodate special requests.
The reception staff receives particular mention for their professional and courteous service, ensuring a pleasant check-in experience. In the restaurants, the personnel are described as extremely friendly, accommodating and helpful, contributing to an overall positive dining experience.
Housekeeping staff also earn high marks for their friendliness and efficiency, ensuring that rooms are kept in top condition. The consistent friendliness, attentiveness and professionalism of the staff make guests feel well cared for throughout their stay, enhancing the overall hospitality experience.
Across all areas of the hotel, the staff’s competence and eagerness to help stand out, creating an inviting environment that leaves a lasting impression on visitors. Whether addressing special requests, providing information or simply greeting guests with a smile, the team at Maritim Hotel Am Schlossgarten is frequently described as super friendly, attentive and highly accommodating.
Wi-Fi
The Wi-Fi at Maritim Hotel Am Schlossgarten has garnered a mix of feedback from guests. On the positive side, many highlighted the rapid Wi-Fi connection, noting that it was free, accessible and offered a strong signal throughout the property. Guests frequently praised the Wi-Fi's reliability and speed, which facilitated their use of the internet during their stay. Wi-Fi service was complimented for being generally good with some specifically mentioning its excellent network infrastructure.
However, other guests encountered issues with the Wi-Fi. Some found the signal weak or the connection unstable with occasional connectivity problems impacting their experience. There were mentions of the Wi-Fi not functioning optimally on certain devices, such as iPhones and complaints about needing to pay for faster internet options, which were still not always up to modern standards. The Wi-Fi in certain areas, like the underground parking garage, was noted for its poor reception. Additionally, some guests mentioned their frustration with the free version of the internet service, labeling the registration process as overly complicated.
Overall, while many guests enjoyed fast and reliable Wi-Fi during their stay, there were notable instances where the Wi-Fi quality did not meet expectations.
Pool
The pool at Maritim Hotel Am Schlossgarten receives mixed reviews. Many guests appreciate its appealing and well-maintained design, describing it as clean, refreshing and comfortable. The pool's long opening hours, from early morning until late evening, are frequently highlighted as a positive aspect, offering flexibility for visitors. Families, in particular, find the pool area delightful, noting that children enjoy the facility immensely, especially when combined with the sauna.
However, there are consistent remarks about the pool's size with many guests stating that it is relatively small, which can make it feel crowded at times. Additionally, several reviews mention that the water is often too cold, leading to discomfort and a less enjoyable swimming experience for some. Despite these drawbacks, the wellness area, including the sauna, is praised for being a pleasant addition to the hotel's amenities. Overall, while the pool area is a significant and appreciated feature of the hotel, it may not meet everyone's expectations due to its temperature and size constraints.
Parking
Parking at the Maritim Hotel Am Schlossgarten receives a mix of feedback from guests. On the positive side, the hotel offers a conveniently located underground parking garage with ample space, easy accessibility and good security. Guests appreciate the direct access to the hotel via elevator and find the parking facilities to be overall excellent and convenient for car travelers.
However, the primary concern among guests is the high cost associated with parking. The fee of €15 per day is frequently mentioned as steep and expensive with several reviews suggesting that the charges make the trip more costly. Some guests express annoyance over the additional parking fees, especially since they believe parking should be complimentary for hotel guests. Additionally, the tight spaces within the garage and the poorly lit conditions are noted as areas needing improvement.
While some appreciate the spaciousness and secure environment of the underground parking, the cost factor remains a significant downside, leading many to feel the need for more affordable parking options.
EV charging stations
The Maritim Hotel Am Schlossgarten features numerous options for guests driving electric vehicles. The hotel's underground garage includes electric charging stations, making it an electric vehicle-friendly destination. These charging points, specifically in the basement and parking area, are convenient for guests requiring an e-connection.
However, the charging stations' availability can be problematic, as they are sometimes occupied and in insufficient numbers. Additionally, some users have found the stations positioned inconveniently, making access somewhat difficult, especially during renovations. Although the charging process is generally straightforward, there have been instances where guests encountered issues or found the process to be slightly complicated.
Charging an EV incurs an extra cost and some visitors have found the rates to be on the expensive side. However, the secure underground parking that houses these charging stations adds a layer of convenience and security for travelers.
Overall, while the Maritim Hotel Am Schlossgarten provides substantial facilities for electric vehicle charging, there are areas for improvement in terms of availability, ease of access and cost.
Family
The Maritim Hotel Am Schlossgarten is recognized as a family-oriented and child-friendly hotel, offering a welcoming environment for families traveling with children. Guests have highlighted the indoor pool as a particular advantage, as it provides a suitable space for children, including babies, to splash around and have fun. The staff is noted for their helpfulness and friendliness, adding to the overall family-friendly atmosphere of the hotel.
Family rooms at the hotel are described as spacious and well-insulated for sound, which is ideal for families with young children. However, these rooms are primarily located in the basement, which presents some challenges. The lack of elevator access to these basement rooms means that families with strollers or heavy luggage may find it inconvenient. Additionally, these rooms are often described as dark and somewhat removed from the main hotel area, which could be a drawback for some guests.
Despite these limitations, the hotel is generally praised for its suitability for families, offering a good starting point for exploring Fulda. The location and environment are particularly noted as great for family stays. While there are some concerns about the accessibility and lighting of the family rooms, the positive aspects, such as spacious accommodations and a family-friendly atmosphere, make it an appealing choice for many traveling families.
Accessible
While staying at the Maritim Hotel Am Schlossgarten, guests with disabilities or mobility issues may encounter a mix of positive and less-than-ideal experiences regarding accessibility. The hotel offers accessible amenities, including some rooms and entry points that are wheelchair accessible. Additionally, the staff is accommodating, providing a wheelchair upon request and ensuring certain rooms are easy to access, especially those suitable for families with young children.
However, several accessibility challenges remain. The absence of an elevator to reach the family rooms, which are located in the basement or lower floors, can pose significant difficulties. Guests noted the need to carry strollers down stairs and the impracticality of stepping into bathtubs for those with limited mobility. There are no accessible toilets in the entrance area and certain features, such as shower trays in bathtubs, are not ideal for individuals with disabilities or older guests.
The accessibility to the pool and other areas can be limited during renovations and long paths without elevator access might be inconvenient for families. Despite some facilities being equipped to support guests with disabilities, the overall accessibility may not be seamless for everyone, especially given the layout and lack of elevators to certain key areas.
Indoor Pool
The Maritim Hotel Am Schlossgarten features an indoor pool that guests frequently praise. Most reviews highlight the pool's cleanliness, well-maintained condition and relaxing atmosphere. The pool area, described as small by numerous guests, manages to leave a positive impression with its pleasant temperature and welcoming ambiance. Visitors often enjoy the wellness area, which includes both the pool and a sauna, citing them as great features of the hotel. The pool is noted for its extended opening hours and the convenience of often having it to oneself. Despite some critics finding the pool cold and expressing concerns about its size, it is generally regarded as a fantastic feature that enhances the overall stay.
Dog Friendly
Maritim Hotel Am Schlossgarten is an exceptionally dog-friendly hotel that goes above and beyond to accommodate guests traveling with their furry companions. From the moment of arrival, canine visitors are warmly welcomed, underscoring the hotel's commitment to providing a pet-friendly environment. The rooms are thoughtfully equipped with a cozy dog bed, a water bowl and treats, ensuring that pets feel as comfortable as their owners. Many appreciated the special attention given to dogs, who were greeted with dog treats on the floor and could enjoy amenities like a dog bar, making the experience enjoyable for both pets and their owners.
Guests noted the hotel's particularly welcoming attitude toward pets, evidenced by the availability of dog-friendly areas and rooms that cater well to both children and pets. Although dogs are kindly supported with accessories, such as bowls and food in the room, there are restrictions on where dogs can go within the hotel. Dogs are not permitted in the restaurant, breakfast buffet area or the hotel bar, which some guests found disappointing. Additionally, there is a surcharge of €25 per night for bringing a pet, a cost that some felt was not justified or clearly indicated at the time of booking.
Despite these limitations, the overall sentiment is that the Maritim Hotel Am Schlossgarten offers a prime dog-friendly experience. Dogs and children alike are greeted and treated with kindness, ensuring a comfortable stay for the entire family. This pet-friendly ethos extends throughout the hotel's services, making it an excellent choice for those who travel with their pets.
Yes, Maritim Hotel Am Schlossgarten has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Maritim Hotel Am Schlossgarten.
Yes, Maritim Hotel Am Schlossgarten welcomes dogs.
Yes, parking facilities are available at Maritim Hotel Am Schlossgarten.
No, Maritim Hotel Am Schlossgarten doesn't have a gym.