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Summary of reviewsThe Holiday Inn Express & Suites Columbus - Easton Area by IHG receives strong acclaim for its excellent location, making it an ideal choice for both leisure and business travelers visiting Columbus. The hotel's proximity to Easton and the Ohio State University campus offers easy access to shopping centers, restaurants, and essential roadways, supporting guests in exploring local attractions or conveniently commuting for work-related purposes.
Breakfast is frequently praised as an enjoyable experience, with guests delighted by the buffet setup and the novel pancake machine, creating a welcoming start to the day. The breakfast area is recognized for its cleanliness and the exceptional service provided by the staff, further enhancing guests' satisfaction.
The hotel rooms are appreciated for being spacious and comfortable, providing a clean and inviting environment that meets the needs of travelers seeking relaxation. Guests particularly commend the massive room sizes and the comfort of the beds, although there are occasional remarks about minor issues such as stained carpeting or room keys, which necessitate attention.
Cleanliness stands out as a notable feature, with the hotel maintaining high standards across its facilities. Both the rooms and common areas are acknowledged for being tidy and well-kept, contributing to a positive experience. The dedication of the housekeeping staff plays a significant role in maintaining this atmosphere, despite occasional mentions of carpets and bathrooms requiring updates.
Guests consistently commend the staff for their friendliness and helpfulness, creating a pleasant and welcoming environment throughout the hotel. The amiable team at the service desk and breakfast area contributes positively to the overall ambiance, making guests feel valued and ensuring a satisfactory stay. While there may be infrequent comments on service needing refinement, the predominant sentiment highlights the staff's commitment to a friendly and comfortable guest experience.
Overall, the Holiday Inn Express & Suites Columbus - Easton Area by IHG is celebrated for its convenient location, excellent breakfast offerings, spacious rooms, high standards of cleanliness, and dedicated staff, combining to deliver a satisfying and enjoyable stay for visitors to Columbus. Show more
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Categories
Hotel for Honeymoon
Family Friendly Hotel
Business Hotel
Accessible Hotel
Hotel with Gym
Room Types
Standard RoomBed type preference cannot be guaranteed as it will be allocated upon arrival based on availability.
Room with Two Beds - Hearing Accessible - Non-SmokingThis room has a flat-screen TV, work desk and a refrigerator.
Standard King RoomThis room has a flat-screen TV, work desk and a refrigerator.
Standard Queen Room with Two Queen BedsThis room has a flat-screen TV, work desk and a refrigerator.
King SuiteThis club level room has a flat-screen TV and a refrigerator.
King SuiteThis studio has a seating area with sofa bed, flat-screen TV, and a refrigerator.
Double SuiteThis studio has a seating area with sofa, flat-screen TV, and a refrigerator.
King Room - Mobility Access/Hearing AccessibleThis room has a flat-screen TV, work desk and a refrigerator.
Suite with Two Queen Beds - Communications AccessThe spacious suite features air conditioning, a coffee machine, as well as a private bathroom boasting a bath and a shower. This suite has a carpeted floor, heating and a flat-screen TV with cable channels. The unit has 2 beds.
Standard Queen Room with Two Queen Beds - Communications AccessibleThe spacious double room provides air conditioning, a coffee machine, a carpeted floor, heating and a flat-screen TV with cable channels. The unit offers 2 beds.
Suite - Only Hearing AccessibleThe spacious suite features air conditioning, a coffee machine, a carpeted floor, heating, as well as a flat-screen TV with cable channels. The unit has 2 beds.
King Room with Roll-In Shower - Disability AccessThe spacious double room features air conditioning, a coffee machine, a carpeted floor, heating, as well as a flat-screen TV with cable channels. The unit has 1 bed.
Guest Reviews
7.5
Good
Location
The Holiday Inn Express & Suites Columbus - Easton Area by IHG is frequently praised for its excellent location, making it a convenient choice for travelers visiting Columbus. Guests consistently highlight the hotel's proximity to key attractions like Easton and the Ohio State University campus, making it particularly suitable for visitors attending events or planning activities nearby. Its location offers easy access to shopping centers, restaurants, and the expressway, ensuring that guests can easily explore the area or travel to their desired destinations. The hotel location is not only convenient for leisure travelers but also advantageous for those visiting for work, with some noting its closeness to their places of employment. Moreover, the hotel is noted for having clean, spacious rooms, enhancing its appeal for those looking for comfortable accommodations during their stay in Columbus.
Breakfast
At the Holiday Inn Express & Suites Columbus - Easton Area by IHG, guests consistently appreciate the morning breakfast offerings as an enjoyable start to their day. The breakfast is frequently described as good or great, providing a satisfying experience for many visitors. There are mentions of a real buffet setup, delighting guests with variety. The pancake machine emerges as a popular highlight, adding a fun touch to the morning meal.
The environment is welcoming, with friendly staff enhancing the overall experience. The breakfast area is noted for being clean, while the hostess is often commended for her phenomenal service. Although a few reviews mention the breakfast as merely ok or lacking, the majority of feedback points to breakfast as a convenient and pleasant addition, enriching guests' stays. The ease of finding a room and the spaciousness of accommodations further contribute to a positive overall experience, making the hotel a convenient choice for visitors to Easton and nearby attractions.
Rooms
The rooms at the Holiday Inn Express & Suites Columbus - Easton Area by IHG generally offer a spacious and clean environment, with several guests appreciating the comfort and size. Many reviews mention the rooms as being both inviting and well-maintained, highlighting the massive room sizes and the comfort of the beds. The hotel staff is also noted to be friendly, contributing positively to the overall experience. However, some issues were reported, including stained carpeting and occasional problems with room amenities such as non-functioning TVs and broken furniture. Issues with cleanliness were raised by a few guests, specifically pointing out hair on bath towels and stains on couches and curtains. Additionally, some guests experienced problems with room keys, leading to frequent trips to the front desk. Overall, while there are some areas that need attention, the hotel rooms largely deliver comfort and space.
Cleanliness
The Holiday Inn Express & Suites Columbus - Easton Area by IHG is often praised for its high standards of cleanliness, a feature that stands out in guest reviews. Many visitors appreciate the hotel as a clean facility, highlighting spacious rooms that are well-maintained and tidy. Guests frequently comment on the overall cleanliness, including positive notes about neat and clean environments throughout the hotel. Although there are occasional remarks about areas like carpets needing attention and minor issues like bathroom sink drainage, most guests find the cleanliness satisfactory, complementing the quality of housekeeping. Guests also enjoy a clean breakfast environment, paired with good coffee and juice. The dedicated staff further enhance the experience, being noted for their friendliness and helpfulness, which contributes to the pleasant atmosphere of the hotel. Overall, while some areas might benefit from updating, the focus on cleanliness remains a strong point for this hotel.
Staff
At Holiday Inn Express & Suites Columbus - Easton Area, guests consistently commend the staff for their friendliness and helpfulness, contributing to an overall welcoming and pleasant atmosphere. Many reviews highlight the team as some of the nicest and most helpful hotel staff encountered, with particular emphasis on their polite demeanor and readiness to assist. The service desk and buffet staff receive praise for their amiability, ensuring a positive experience for guests during their stay. Moreover, the gentleman managing the food service earns a nod for his diligent efforts to maintain cleanliness and provide a satisfactory dining experience. Despite isolated comments suggesting room for improvement in customer service, the overarching sentiment underscores the staff's dedication to creating a friendly environment that significantly enhances the guests' visit.
No, Holiday Inn Express & Suites Columbus - Easton Area by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Express & Suites Columbus - Easton Area by IHG.
No, Holiday Inn Express & Suites Columbus - Easton Area by IHG doesn't allow dogs.
No, parking facilities aren't available at Holiday Inn Express & Suites Columbus - Easton Area by IHG.
Yes, Holiday Inn Express & Suites Columbus - Easton Area by IHG has a gym.