The Castanheiro Boutique Hotel is a luxurious and stylish option for travelers visiting Funchal. Located in the historic center of the city, the hotel offers easy access to all the main sights and attractions, while still providing a calm and relaxing atmosphere ideal for both city breaks and relaxing holidays. Guests rave about the hotel's superb breakfast buffet with its amazing selection and delicious options, as well as the quality and value of the on-site restaurant. The rooms are spacious, clean and well-appointed with stylish decor, while the hotel's cleanliness and maintenance are impeccable throughout. The staff are exceptional with many reviews praising their kindness, friendliness and efficient service. The rooftop pool and spa facilities are particularly impressive, providing guests with a beautiful and peaceful oasis to enjoy during their stay. While parking can sometimes be an issue, the hotel's personal touches and attention to detail make up for any shortcomings. Overall, the Castanheiro Boutique Hotel offers a top-tier experience with fantastic amenities and exceptional service.
The Savoy Palace - The Leading Hotels of the World - Savoy Signature is a luxurious hotel located in the heart of Funchal, offering easy access to all the city's attractions. Guests rave about the breakfast and the spacious, comfortable rooms with stunning ocean views. The dining options are vast, covering every palate, although some guests have noted poor restaurant service. The staff are a highlight of any stay with their friendliness, attentiveness and helpfulness being praised by guests. The hotel boasts a fantastic spa and multiple pools, including a stunning rooftop infinity pool. While some guests find the hotel falls short of 5-star service, the overall consensus is that the Savoy Palace is worth the entire experience; a luxurious vacation in Funchal that promises maximum luxury and maximum quality of service.
Situated on top of a dramatic cliff and surrounded by lush gardens, Reid's Palace, A Belmond Hotel is the epitome of elegance and luxury. With 158 elegant and tasteful rooms and suites, three outdoor swimming pools, a renowned spa, a Kids' Club and many more facilities, this hotel is certain to make your stay unforgettable and unique. Its Michelin-starred restaurants will provide guests with the most exquisite dining options, while a variety of activities in and around the hotel are also available for guests to enjoy.
Summary of reviews
Reid's Palace, A Belmond Hotel in Madeira is a luxurious and beautiful hotel with exceptional service and a historic atmosphere. Guests rave about the hotel's stunning location and views, as well as the fantastic breakfast buffet. While dining experiences were mixed, the hotel's staff are praised for their warm welcome and outstanding service. The rooms are well-appointed and immaculate, although some guests noted noise and small room sizes. The hotel's cleanliness is outstanding and the spa and pool areas are highly rated. The beds are generally comfortable, although some guests noted issues with pillows and mattress toppers. Overall, Reid's Palace is considered a premier historic jewel and a world-class hotel, providing guests with a unique and wonderful experience of modern luxury amenities and outstanding service.
This modern hotel is located right at the bay of Funchal, surrounded by a unique ocean and tropical garden landscape. It offers spacious rooms and a customised holiday experience with a great variety of activities and leisure facilities.
Summary of reviews
Overall, the VidaMar Resort Hotel Madeira offers a wonderful location with breathtaking sea views and easy access to public transport, shops and restaurants. The breakfast receives high praise for its wide range of options and sea views, while the dinner options receive mixed reviews. The rooms are spacious and comfortable with some in need of refurbishment and the hotel maintains a high level of cleanliness throughout its facilities. The staff is consistently praised for their kindness, helpfulness and dedication to providing excellent service. The hotel offers an impressive outdoor pool area with direct sea access, though some guests found it too cold during cooler weather. Families are well-catered for with a children's pool and kids park, while guests seeking relaxation can enjoy the Thalasso spa with excellent facilities. The Wi-Fi, however, receives criticism for being slow or non-existent. While opinions on the hotel's 5-star rating vary widely, many guests highly recommend the hotel and describe it as excellent.
Pestana Promenade Ocean Resort Hotel is lauded for its outstanding coastal location that combines scenic beauty with convenience. Situated by the sea and close to the city center, the hotel offers easy access to a vibrant promenade, various attractions and excellent restaurants. Guests often revel in the stunning ocean views from their rooms and the tranquil ambiance provided by the lush palm park surrounding the pool area. The hotel's proximity to Funchal city center, either by a short bus ride or a leisurely walk, ensures that visitors can effortlessly explore local culture and nightlife.
The breakfast at the hotel is highly praised for its variety and quality, featuring a comprehensive buffet that includes fresh bread, Portuguese custard tarts, made-to-order omelettes and a rich selection of fruits and cold cuts. Guests also enjoy the fresh orange juice and an occasional touch of fizz, enhancing the luxurious feel of the meal, often enjoyed on a sea-view terrace. Despite some minor criticisms regarding monotony, the overall consensus is that breakfast is excellent and caters to a wide range of tastes.
Dinner experiences evoke mixed feelings among guests. Themed evenings and fish buffets are appreciated, yet criticisms point to a limited and sometimes bland selection, causing some to find the buffet overpriced for the quality provided. Many guests opt to dine in Funchal to satisfy their culinary expectations.
Rooms at the hotel are generally well-received for their spaciousness, cleanliness and comfort. With spectacular views of the ocean or pool, guests find the accommodations to be restful, despite occasional mentions of dated decor or minor wear and tear. Ground-level rooms or those near the pool sometimes receive mixed feedback due to noise or less desirable views.
Cleanliness stands out as a significant positive with guests consistently commending the immaculate condition of the rooms and common areas. The hotel's friendly and responsive staff further enhance this aspect by maintaining a welcoming environment. While minor oversights in cleaning are noted occasionally, the overall standard remains high.
The staff at Pestana Promenade Ocean Resort Hotel are celebrated for their friendliness and professionalism. Their warm, accommodating nature and efficient service across the hotel's various departments contribute significantly to the guests' positive experiences.
The pool area, featuring multiple well-maintained and aesthetically pleasing pools, garners significant admiration from guests. The availability of sun beds and the serene, lush surroundings enhance the relaxation experience, making it a favorite spot for visitors.
For families, the hotel offers ample amenities, spacious rooms and a family-friendly atmosphere, ensuring an enjoyable stay for multi-generational visitors.
Guest opinions on the beds are mixed with commendations for their comfort contending with criticisms of spring mattresses and worn-out bedding. Addressing these concerns could notably improve the overall sleep quality for guests.
While the hotel generally provides a solid 4-star experience with its friendly service and comfortable amenities, some guests feel that certain areas, particularly the indoor pool and Wi-Fi connectivity, require improvement to fully meet the expected value for money.
Overall, Pestana Promenade Ocean Resort Hotel offers a memorable stay with its prime location, exceptional views, excellent breakfast and high cleanliness standards, complemented by a friendly and helpful staff.