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Summary of reviewsHyatt Place Garden City is highly regarded for its exceptional location, providing a peaceful and convenient retreat in New York while maintaining proximity to premier shopping venues, restaurants, and entertainment options. The hotel's favorable site benefits business travelers and tourists alike, with easy access to Hofstra University, local offices, and transport links like the Long Island Rail Road.
The hotel’s breakfast service is a notable highlight, featuring a wide variety of fresh and high-quality options that cater to diverse dietary preferences. Guests appreciate the extensive selection and the effort to provide a satisfying start to the day within a clean and pleasant dining area.
Room accommodations are frequently praised for their spaciousness and layout, perfect for families and individuals. Cleanliness is a consistent theme across reviews, with the hotel maintaining a high standard throughout its premises. Some guests note minor areas for improvement, such as occasional decor updates and isolated smoke odors, but these are overshadowed by the overall positive feedback.
The staff's friendliness and professionalism significantly enhance guest experiences, with numerous mentions of their dedication to attentive service. Noteworthy individuals among the staff contribute to creating a welcoming atmosphere, earning the hotel high marks in hospitality.
Fitness amenities, including a well-maintained gym and a small indoor pool, are appreciated by visitors wishing to maintain their routines during their stay. Although the pool varies in temperature at times, it remains a popular feature, especially among families.
The hotel proves to be a family-friendly choice, thanks to its spacious rooms, comfortable accommodations, and appealing location. With satisfaction noted in its breakfast offerings and the friendly service, families often look forward to returning.
While the hotel’s beds receive mixed reviews regarding size and firmness, they are generally described as comfortable and conducive to restful nights. Cleanliness and the professionalism of the staff round out the offering, making Hyatt Place Garden City a favored choice for travelers seeking a blend of comfort, convenience, and friendly service. Show more
Read review summaries for all categories
Categories
Family Friendly Hotel
Offers spacious rooms with separate living areas, ideal for families. Provides free breakfast and has an indoor pool. Features a 24/7 grab-and-go food market.
Dog Friendly Hotel
Hyatt Place hotels generally offer more spacious rooms than traditional hotels, which can be more comfortable for guests with pets. They often have pet-friendly policies.
Business Hotel
Hyatt Place Garden City provides business-friendly amenities, such as meeting rooms and free Wi-Fi, catering to the needs of business travelers. It offers comfortable accommodations and a convenient location.
Accessible Hotel
Hyatt Place Garden City is committed to accessibility with accessible public areas including the registration desk and public entrance, and accessible routes to guest rooms. Specific accessible room types are available, such as those with King or Two Queen beds and roll-in showers.
Hotel with Gym
Hyatt Place Garden City includes a fitness center for guests looking to maintain their exercise routine. It offers standard equipment for a full workout.
4-Star Hotel
Hyatt Place Garden City offers excellent accommodations with free WiFi and comfortable rooms. It is conveniently located and provides reliable amenities for a pleasant stay.
Luxury Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Hotel with Indoor Pool
Hotel with Heated Pool
Room Types
King Room with Sofa Bed - High FloorLocated on a high floor, this room features a sofa bed, a flat-screen TV, and a small refrigerator.
Queen Room with Two Queen Beds and Sofa Bed - High FloorLocated on a high floor, this room features a sofa bed, a flat-screen TV, and a small refrigerator.
King Room with Sofa BedThis room features a flat-screen TV, sofa bed and small refrigerator.
King Room with Sofa Bed and Shower - Disability AccessThis room features a flat-screen TV, sofa bed and small refrigerator.
Queen Room with Two Queen Beds, Sofa Bed and Accessible TubThis room features a flat-screen TV, sofa bed and small refrigerator.
Queen Room with Two Queen Beds and Sofa BedThis room features a flat-screen TV, sofa bed and small refrigerator.
Queen Room with Two Queen Beds and Roll-In Shower - Disability AccessThis air-conditioned family room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 3 beds.
Guest Reviews
8.3
Very Good
Location
Hyatt Place Garden City enjoys a stellar reputation for its prime location, making it an ideal choice for both short and extended stays. Situated in a quiet and safe area of New York, this hotel is perfectly positioned for guests who prioritize convenience and accessibility. The hotel is just a short walk from a plethora of shopping options, including the renowned Roosevelt Field Mall, Whole Foods Market, and other retail stores, providing a versatile shopping experience. Additionally, a variety of restaurants and entertainment venues are easily accessible, enhancing the guest experience.
For those traveling for business or academic purposes, the hotel's proximity to Hofstra University and local offices is a notable perk. The nearby Long Island Rail Road (LIRR) and major highways offer efficient transportation options, allowing effortless exploration of attractions within a 30-mile radius.
Guests frequently commend the hotel for its cleanliness, spacious rooms, and friendly staff, further amplifying its appeal. The hotel provides a comfortable and peaceful retreat with modern amenities, ample parking, and a satisfying breakfast service. Offering great value and location, Hyatt Place Garden City emerges as a top choice for visitors seeking convenience and comfort in their travels.
Breakfast
Nestled in Garden City, the Hyatt Place offers a breakfast experience that has garnered praises from many of its guests. Visitors often highlight the breakfast as a standout feature, noting its extensive selection and high quality. The morning buffet impresses with a variety of hot and cold options, including fresh eggs, sausage, French toast, bagels, and more, ensuring there is something to accommodate everyone’s preferences, including non-dairy milk alternatives. Regular refills and a friendly, attentive staff enhance the breakfast experience, adding a pleasant start to the day.
Guests appreciate the consistently fresh offerings and variety, with some noting unique daily selections that keep things interesting. The breakfast setting is pleasant and well-maintained, contributing to an overall satisfying experience. While some felt the selection could vary more, the majority find it above average compared to typical complimentary hotel breakfasts in the USA. The quality coffee and ample seating options further add to the positive ambiance.
Though opinions on the breakfast times vary, many agree that the included breakfast is a great value, a feature that enhances the comfort and hospitality Hyatt Place Garden City is celebrated for.
Rooms
Hyatt Place Garden City offers rooms that are consistently praised for their spaciousness, making them ideal for both families and solo travelers. Many guests appreciate the generous size and thoughtful layout, which often includes a separate sitting area with a comfortable couch and desk. The rooms are largely described as clean and modern, though some reviewers note they could benefit from refurbishment to refresh the decor. Despite some minor issues like occasional smoke odors, the accommodations are generally comfortable with soft beds and excellent air conditioning, ensuring a pleasant stay. The soundproofing impresses many visitors, providing a quiet and restful environment. Guests also enjoy the comprehensive breakfasts and highlight the friendly, professional staff, enhancing the overall experience at this hotel.
Beds
Hyatt Place Garden City receives a mix of feedback regarding its bedding, though overall impressions lean towards satisfaction. Guests frequently emphasize the comfort of the beds, describing them as very comfortable, super comfy, or delightful. The bedding earns praise as well, contributing to the hotel’s reputation for providing restful nights. Several guests note that the beds are extremely large, enhancing relaxation. Cleanliness is also highlighted, with many rooms being described as spotless and well-maintained.
However, there are occasional grumbles about the size and comfort level of the beds. Some guests feel that queen-size beds are more like full, and there are varied opinions about the firmness of both the mattresses and pillows, with some finding them either too firm or very flat. A stained sheet was mentioned, but this seems to be a rare occurrence rather than a common complaint.
The staff at Hyatt Place Garden City is frequently complimented for their friendliness and professionalism, contributing positively to the overall experience. In addition to comfortable beds, spacious rooms and delightful breakfast offerings enhance the hotel’s appeal for visitors. Whether traveling for business or pleasure, many guests find the accommodations at Hyatt Place Garden City satisfactory and pleasant.
Cleanliness
Hyatt Place Garden City receives high praise for its cleanliness, with guests repeatedly highlighting the pristine condition of the property. The hotel exudes an inviting atmosphere, and meticulous care is evident throughout, from the common areas to the guest rooms. The breakfast area maintains the same level of cleanliness, ensuring a pleasant experience to start the day.
Attention to detail in maintaining the hotel is clear, as guests appreciate the organized and well-kept environment. Rooms are often noted for being very clean, spacious, and comfortable, contributing to a restful stay. Majority of reviews also emphasize the quiet and peaceful ambiance, enhancing the overall comfort during visits.
The staff complements the hotel's cleanliness with their professional, friendly, and efficient service, contributing to guest satisfaction. While a few reviews mention minor issues with room maintenance, the positive feedback overwhelmingly asserts the hotel's commitment to cleanliness and guest care. With a convenient location and welcoming staff, Hyatt Place Garden City stands out as a clean and hospitable destination for travelers.
Staff
Hyatt Place Garden City is widely praised for its exceptionally friendly and welcoming staff. Many guests have commended the hotel for its warm and accommodating atmosphere, which seems to be a consistent highlight across different stays. The professionalism and politeness of the team are frequently noted, with particular mention of their helpfulness and responsiveness to guests' needs. Noteworthy individuals, such as a staff member named Justin, have received special accolades for their excellent customer service. Housekeeping and kitchen staff also contribute to this atmosphere by being friendly and attentive, enhancing the overall guest experience. Although there was an isolated mention of a rude morning staff member, the overwhelming sentiment remains positive, emphasizing the staff's dedication to creating a pleasant environment. The general manager's leadership is recognized for fostering this culture of friendliness and accommodation. Overall, the staff at Hyatt Place Garden City significantly enhance the hotel's appeal, making it a standout choice for travelers seeking attentive and courteous service.
Gym
Hyatt Place Garden City offers a commendable fitness experience for its guests, highlighted by an appealing gym and swimming pool area that consistently receives high praise. Visitors appreciate the availability of a clean and adequately equipped gym that operates 24 hours a day, ensuring convenient access for those with varied schedules. The treadmills, specifically noted for their well-maintained condition, contribute to a satisfying workout experience within a functional gym environment.
While some reviews suggest the gym facilities are somewhat basic, the overall sentiment remains positive. Patrons frequently regard the gym and swimming pool as standout features of the hotel. Those who value a good workout will find the setup agreeable, with enough equipment to meet most fitness needs. Accompanied by respected indoor pool facilities, the fitness amenities at Hyatt Place Garden City allow guests to maintain their exercise routines while enjoying their stay.
Pool
The Hyatt Place Garden City offers an indoor pool that is a notable feature for many guests. While the pool is somewhat smaller, it is generally appreciated for its cleanliness and the refreshing experience it provides. Open from 10 am to 10 pm, the pool is a popular spot for families, and many children find joy in their time there. Some guests highlight its convenience and accessibility as a key benefit during their stay. The water temperature might be a concern for a few, with reports of it being too cold at times or occasionally too chlorinated. Despite this, the pool still manages to leave a positive impression, contributing to an enjoyable visit. Maintaining its cleanliness, the staff ensures the pool area is welcoming each day. Although there are mentions of the pool needing updates, the overall sentiment reflects satisfaction with the facility.
Family
Hyatt Place Garden City proves to be an excellent choice for families, offering ample space for everyone to move around comfortably, including larger families of up to five members. The rooms are spacious, featuring configurations that cater well to families, such as two queen beds and a lounge area, making it a suitable option for both restful sleep and relaxation. The location contributes significantly to the appeal, with easy access to a variety of attractions, including restaurants, malls, shopping outlets, and outdoor activities, ensuring entertainment for all ages.
The hotel’s amenities add to its family-friendly nature, with a pool being a particular highlight, allowing children to enjoy swimming, whether celebrating a birthday or simply relishing a getaway. Breakfast at Hyatt Place Garden City is highly praised, offering a variety that satisfies all family members, even the youngest guests. The comfortable accommodations, such as the fold-out couch enjoyed by teens, further enhance the hotel’s welcoming atmosphere.
Serving as a wonderful choice for family gatherings or events like graduations, Hyatt Place Garden City leaves families eager to return, reinforced by positive experiences and recommendations shared with friends and relatives. Cleanliness and the friendliness of the staff tie together a memorable visit to this lovely family-focused hotel.
Yes, Hyatt Place Garden City has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Hyatt Place Garden City.
Yes, Hyatt Place Garden City welcomes dogs.
No, parking facilities aren't available at Hyatt Place Garden City.