Holiday Inn Garland by IHG
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Summary of reviewsThe Holiday Inn Garland by IHG, is highly regarded for its prime location near various dining and shopping options, as well as its easy access to the freeway. Guests find it convenient for both business and leisure, often praising its central and peaceful setting. The hotel's indoor pool enhances its appeal, particularly for families. Cleanliness is another strong point with well-maintained rooms and common areas contributing to a comfortable stay. The customer service is exceptional with friendly and helpful staff frequently mentioned in reviews. Specific praise is directed at individuals like Mr. Charles and Manwell for their outstanding hospitality.
The hotel’s breakfast earns recognition for its quality and the friendliness of the servers, despite not being included in the room price and sometimes considered expensive. Guests appreciate the comfortable and clean rooms, equipped with useful amenities like microwaves and refrigerators. While there are occasional mentions of maintenance issues and cleanliness concerns, the overall room experience remains positive, underlined by the quiet and restful environment.
The bedding is generally praised for its comfort, although a few guests find some beds too firm. Most visitors, however, report a good night's sleep. The indoor pool, along with the hot tub, is a favored amenity despite occasional maintenance closures. Overall, the combination of a fabulous location, cleanliness, excellent service and inviting amenities makes the Holiday Inn Garland a popular choice among travelers.
Categories
The hotel’s breakfast earns recognition for its quality and the friendliness of the servers, despite not being included in the room price and sometimes considered expensive. Guests appreciate the comfortable and clean rooms, equipped with useful amenities like microwaves and refrigerators. While there are occasional mentions of maintenance issues and cleanliness concerns, the overall room experience remains positive, underlined by the quiet and restful environment.
The bedding is generally praised for its comfort, although a few guests find some beds too firm. Most visitors, however, report a good night's sleep. The indoor pool, along with the hot tub, is a favored amenity despite occasional maintenance closures. Overall, the combination of a fabulous location, cleanliness, excellent service and inviting amenities makes the Holiday Inn Garland a popular choice among travelers.
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
The Holiday Inn Garland by IHG, consistently receives high praise for its prime location. Guests appreciate its proximity to a variety of restaurants, stores and shopping centers, making it convenient for dining and shopping excursions. The hotel is strategically situated, making it an ideal choice for those with specific travel needs, such as reunions or business trips and it offers easy access to the freeway.
Visitors often highlight the convenience of being close to everything they need, including quieter areas for a more peaceful stay. The location is described as fabulous, central and perfect, facilitating easy navigation around the area and ensuring that guests can comfortably reach their destinations. The surrounding area is well-regarded for the multitude of dining options available, catering to diverse tastes and the presence of an indoor pool adds to the appeal for families, especially those traveling with children.
The property itself is noted for its cleanliness and the spacious rooms contribute to a comfortable stay. Reviewers also commend the excellent customer service with friendly and helpful staff members who are eager to assist with any issues, including minor inconveniences like TV troubles. Overall, the combination of a top-notch location, cleanliness and exceptional service makes the Holiday Inn Garland a well-regarded choice among travelers.
Holiday Inn Garland by IHG, receives recognition for its breakfast, although it does come with some caveats. Guests frequently describe the breakfast as delicious, very good and even excellent. The servers at the hotel are commended for their friendliness and polite demeanor, contributing positively to the overall dining experience. However, some review phrases also note that breakfast is not included in the room price and therefore guests must pay separately. There are a few mentions of the breakfast being somewhat expensive. Additionally, while the quality of the breakfast garners praise, there is feedback suggesting more variety in the menu would enhance the experience further. Despite these points, the overall impression of the breakfast service remains positive.
At the Holiday Inn Garland, guests frequently praise the rooms for being comfortable, clean and very cozy. Many reviews highlight the relaxing and peaceful environment the hotel provides. Several mentions emphasize that the rooms are quiet, which contributes to a restful stay.
Guests often find the rooms to be up to date and spacious with family suites offering great value for those traveling with more people. The availability of amenities like microwaves and refrigerators is appreciated, particularly for the convenience they offer during an extended stay.
Beds here receive consistent approval for their comfort, providing a good night’s sleep. Overall, guests generally find the hotel to be clean with both the rooms and the entire property being well-maintained and attractive.
However, there are occasional mentions of rooms that fall short of cleanliness expectations. Some guests have encountered messiness or unpleasant odors in certain rooms. Additionally, a few have noted maintenance issues such as leaky sinks or dated interiors.
Despite these infrequent setbacks, the overall experience in the rooms at the Holiday Inn Garland remains positive with many guests enjoying a comfortable and serene stay.
Visitors to the Holiday Inn Garland often praise the comfort of the beds, frequently describing them as very comfortable or super comfortable. The presence of fluffy pillows has also been highlighted as a positive aspect. However, a few guests have remarked that some beds tend to be on the harder side, comparing them to a brick or rock. Despite these varying opinions, many guests still find the overall sleeping experience satisfactory, especially when considering the additional amenities like the shower.
At the Holiday Inn Garland by IHG, exceptional cleanliness is a recurring highlight in guest experiences. Travelers consistently note the facility as very clean with tidy rooms and well-kept common areas contributing to a pleasant stay. The environment is described as both comfortable and quiet, offering a relaxing atmosphere. This emphasis on cleanliness extends from the guest rooms to the overall hotel aesthetic, reinforcing a modern and up-to-date image. Additional positive elements include the friendly and accommodating staff, contributing to an enjoyable stay. A few guests have pointed out areas for improvement in cleaning, such as the bathrooms and outside entry areas. However, the overall feedback overwhelmingly emphasizes cleanliness, comfort and friendly service, making it a favorable choice for visitors. The hotel's proximity to the convention center also adds to its appeal.
The staff at Holiday Inn Garland by IHG, have received overwhelmingly positive feedback from guests. They are frequently described as pleasant, professional and superb. Numerous reviews highlight their friendliness with guests noting that the staff are accommodating, helpful and even entertaining with a great sense of humor. Specific staff members, such as Mr. Charles and Manwell, have been praised for their outstanding hospitality. The check-in process is commended for being easy, quick and efficient. While there are a few mentions of less favorable encounters, the general consensus underscores the welcoming and supportive nature of the hotel staff, making the overall experience enjoyable for visitors.
Holiday Inn Garland offers an inviting indoor pool that many guests have found enjoyable and convenient. The indoor feature allows guests and their families to swim even during colder months, which has been a hit, especially for children. Several reviews praise the pool for being nice, clean and well-maintained. The presence of a hot tub alongside the pool adds to the relaxation amenities of the hotel.
Despite the generally positive feedback, there are some elements to consider. There have been instances where the pool was closed for maintenance, which disappointed some guests who had planned to use it. Additionally, a few reviews noted issues such as an improperly draining tub and a pool facility that wasn't properly cleaned at times.
Overall, the indoor pool at Holiday Inn Garland stands out as a significant amenity that contributes positively to the guest experience, although occasional closures and maintenance issues have been noted.
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Location
Visitors often highlight the convenience of being close to everything they need, including quieter areas for a more peaceful stay. The location is described as fabulous, central and perfect, facilitating easy navigation around the area and ensuring that guests can comfortably reach their destinations. The surrounding area is well-regarded for the multitude of dining options available, catering to diverse tastes and the presence of an indoor pool adds to the appeal for families, especially those traveling with children.
The property itself is noted for its cleanliness and the spacious rooms contribute to a comfortable stay. Reviewers also commend the excellent customer service with friendly and helpful staff members who are eager to assist with any issues, including minor inconveniences like TV troubles. Overall, the combination of a top-notch location, cleanliness and exceptional service makes the Holiday Inn Garland a well-regarded choice among travelers.
Breakfast
Rooms
Guests often find the rooms to be up to date and spacious with family suites offering great value for those traveling with more people. The availability of amenities like microwaves and refrigerators is appreciated, particularly for the convenience they offer during an extended stay.
Beds here receive consistent approval for their comfort, providing a good night’s sleep. Overall, guests generally find the hotel to be clean with both the rooms and the entire property being well-maintained and attractive.
However, there are occasional mentions of rooms that fall short of cleanliness expectations. Some guests have encountered messiness or unpleasant odors in certain rooms. Additionally, a few have noted maintenance issues such as leaky sinks or dated interiors.
Despite these infrequent setbacks, the overall experience in the rooms at the Holiday Inn Garland remains positive with many guests enjoying a comfortable and serene stay.
Beds
Cleanliness
Staff
Pool
Despite the generally positive feedback, there are some elements to consider. There have been instances where the pool was closed for maintenance, which disappointed some guests who had planned to use it. Additionally, a few reviews noted issues such as an improperly draining tub and a pool facility that wasn't properly cleaned at times.
Overall, the indoor pool at Holiday Inn Garland stands out as a significant amenity that contributes positively to the guest experience, although occasional closures and maintenance issues have been noted.
Yes, Holiday Inn Garland by IHG has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Holiday Inn Garland by IHG.
No, Holiday Inn Garland by IHG doesn't allow dogs.
No, parking facilities aren't available at Holiday Inn Garland by IHG.
Yes, Holiday Inn Garland by IHG has a gym.
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