Taj City Centre New Town, Kolkata enjoys a prime location, frequently praised for its convenience and accessibility, particularly because of its proximity to the airport and nearby shopping malls like City Centre 2, Pantaloons and Shoppers Stop. Guests appreciate the well-maintained, clean and beautifully designed environment, making it an excellent choice for travelers seeking both convenience and comfort despite its distance from the city center.
The breakfast experience is highly regarded, often described as amazing and lavish with an extensive variety, excellent quality and superb ambiance. Features like live flute music add to the positive dining experience. While some suggest that the menu could be more aligned with traditional Taj standards, the breakfast remains generally well-received.
Dinner at the hotel is also commended, particularly the buffet offerings and Bengali dishes, which are both delicious and reasonably priced. In-room dining adds to the favorable reviews, albeit with occasional mentions of specific dishes not meeting expectations. Despite minor concerns, the overall dining experience remains memorable.
Rooms at the hotel are praised for their comfort, cleanliness, spaciousness and tasteful furnishings with some rooms featuring luxurious amenities like Jacuzzis. While there are few mentions of minor issues like air conditioner noise or limited lighting, positive feedback about the comfort and modernity of the rooms prevails.
Cleanliness is a strong point with guests frequently describing the hotel as immaculate and the housekeeping staff performing superbly. The well-maintained property, alongside attentive and friendly staff, contributes significantly to an enjoyable stay.
Service at Taj City Centre New Town stands out with guests consistently praising the friendly, professional and attentive staff. Their dedication to hospitality, willingness to accommodate requests and cheerful demeanor make the experience particularly memorable.
The rooftop infinity pool is another highlight, offering stunning views over the city. Guests typically enjoy the pool area and commend the staff for their exceptional service, despite minor suggestions for improvement such as heating the pool.
For families, the hotel is seen as kid-friendly with the staff ensuring a comfortable and hassle-free experience for those with young children or elderly parents. Although room sizes can be slightly restrictive, the excellent room service compensates for this, making it a good choice for both work stays and family vacations.
In terms of luxury, Taj City Centre New Town does not disappoint. Guests describe the hotel as a luxurious oasis offering sumptuous accommodations and world-class facilities. The high level of service and elegant ambience make it a top choice for a luxury stay in Kolkata.
Raajkutir - IHCL SeleQtions is a hotel that truly combines modern amenities with heritage style, creating a delightful atmosphere that transports guests to another era. The breakfast has been highly praised for its delicious food and variety of healthy options, although some guests have noted that the spread could have been more extensive. The rooms are well-appointed, clean and comfortable with tasteful decor and good quality linen and pillows. The staff is exceptional, providing commendable hospitality with their warm and genuine smiles, always ready to help guests with their needs. While some guests noted slow service, the majority of guests have raved about the outstanding service and behavior of the staff, making it the best thing about the hotel. Overall, Raajkutir - IHCL SeleQtions is a wonderful choice for a memorable stay in Kolkata.
The Hyatt Regency Kolkata is a centrally located hotel that offers great connectivity to the rest of the city and is conveniently close to the airport. The staff is helpful and knowledgeable and the hotel offers competitive pricing for such a great location. The breakfast options are amazing with a huge buffet spread and proper regional representation with options for both vegetarians and non-vegetarians. The hotel is spotlessly clean and the housekeeping staff ensures that the room is maintained to guests' liking. The staff is excellent, courteous, friendly and helpful with many guests praising individual staff members for their exceptional service. The hotel is family-friendly and the facilities and food are enjoyable for all ages. The Hyatt Regency Kolkata offers exceptional facilities and services to its guests, making it a proper 5-star experience for many guests. Despite some negative reviews, the majority of guests had an exceptional experience and would recommend this as the best 5-star hotel in the city.
The Novotel Kolkata Hotel and Residences is a highly recommended hotel by most guests. Its excellent location near a mall and accessibility to both leisure and business travel have received praise. The breakfast buffet spread is impressive with plenty of delicious options and courteous staff. The rooms are clean, spacious and provide great views with good overall aspects. The ambience and housekeeping are impeccable while the swimming pool is considered one of the best in Kolkata. Although the staff has received mixed reviews, there have been some exceptional employees mentioned. Despite some inconsistencies, the overall behavior and professionalism of the staff has been praised by many. While there have been a few concerns about cleanliness and room issues, the hotel itself is maintained and equipped with good facilities. Most guests have left with positive experiences and highly recommend Novotel Kolkata Hotel and Residences for an unforgettable stay.
A luxury hotel and a landmark of Kolkata, near the airport and many tourist spots.
Summary of reviews
The Taj Bengal hotel in Kolkata is a luxurious oasis located in the central Alipore neighborhood, offering easy access to nearby attractions such as Victoria Memorial and Park Street. The hotel's lush gardens and greenery provide a peaceful retreat away from the noise and traffic of the city and guests rave about the stunning views of Zoological Gardens and Victoria Memorial. The breakfast buffet is excellent with a great variety of choices and the dinner options are good, although some guests had issues with lack of organization and wait times. The rooms are well-designed and comfortable, although some may be comparatively smaller than other 5-star properties. The hotel is generally very clean and well-maintained with exceptional hygiene and Covid protection measures taken by the staff. Speaking of which, the staff at Taj Bengal is incredibly friendly, courteous and attentive, going above and beyond to exceed expectations and make guests' stay as comfortable as possible. The pool at the Taj Bengal received mixed reviews, but overall, the hotel is considered the best 5-star hotel in Kolkata by many guests, offering value luxury and the standard expected of a flagship hotel.
Vivanta Kolkata EM Bypass shines as a strategically positioned hotel, offering guests a combination of accessibility and tranquility near key locations such as Acropolis Mall and major hospitals like Fortis and Ruby. It is appreciated for its convenient access to public transport and proximity to the airport, making it a prime choice for both business travelers and tourists. The hotel is widely acclaimed for its hospitality, with spacious, clean rooms that provide pleasant views of the city, contributing to a comfortable stay reflective of the Taj brand’s standards.
The breakfast service is particularly favored, boasting an extensive and diverse array of Indian and Continental options that cater to various tastes, accompanied by exceptional service. Even though breakfast may not always be included with the room, the experience is enhanced by a friendly and accommodating staff, leaving a lasting positive impression. Dinner receives similar praise for the quality and variety offered in its buffet, though some improvements could be made in the taste of the A la Carte menu and speed of service. Occasional concerns regarding the cost of the restaurant and room dining issues are noted but do not detract significantly from the overall experience.
Comfortable and well-designed rooms are a highlight, known for their cleanliness and luxurious interiors. With comfortable beds and thoughtful decor, the hotel offers good value for money amidst the bustling city environment, although soundproofing could benefit from improvements due to the hotel's busy location. The staff is commended across all departments for their exceptional service, friendliness, and professionalism, consistently enhancing guest satisfaction.
Vivanta Kolkata EM Bypass is highly regarded for its cleanliness, with attentive housekeeping maintaining immaculate conditions throughout guests’ stay, despite minor concerns about bathroom cleanliness. The hotel’s commitment to a neat and welcoming environment, supported by its convenient location and quality amenities, leaves a positive impression on visitors.
While opinions vary regarding its status as a five-star establishment, the hotel delivers an outstanding experience aligned with the Taj brand’s reputation, offering comfort and convenience with exceptional service across various aspects. Though some minor issues such as billing errors and occasional discrepancies in expectations are noted, the overall quality of the stay reflects the dignified standards associated with the hotel group, making Vivanta Kolkata EM Bypass a recommended choice for travelers seeking luxury and comfort in Kolkata.
Categories
5 Star
Dog Friendly
Luxury
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