Novotel Kolkata Hotel and Residences
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Summary of reviewsThe Novotel Kolkata Hotel and Residences is a highly recommended hotel by most guests. Its excellent location near a mall and accessibility to both leisure and business travel have received praise. The breakfast buffet spread is impressive with plenty of delicious options and courteous staff. The rooms are clean, spacious and provide great views with good overall aspects. The ambience and housekeeping are impeccable while the swimming pool is considered one of the best in Kolkata. Although the staff has received mixed reviews, there have been some exceptional employees mentioned. Despite some inconsistencies, the overall behavior and professionalism of the staff has been praised by many. While there have been a few concerns about cleanliness and room issues, the hotel itself is maintained and equipped with good facilities. Most guests have left with positive experiences and highly recommend Novotel Kolkata Hotel and Residences for an unforgettable stay.
Categories
Hotel near Golf Courses
Novotel Kolkata Hotel and Residences offers both hotel rooms and residences, making it suitable for longer stays. It's located in New Town, near the Ecopark Golf Arena, and provides a range of amenities.
Hotel Taking Steps Towards Sustainability
This Green Key certified hotel is part of a sustainable program and features an in-house Sewage Treatment Plant (STP) for wastewater recycling. It uses solar panels for clean energy, has an in-house bottling plant to minimize single-use plastic, and operates largely paperless with digital displays. The hotel maximizes natural light and ventilation, uses refillable bathroom dispensers, sources food locally, and offers electric car charging points.
Hotel for Honeymoon
Novotel Kolkata Hotel and Residences offers modern accommodations and a range of amenities, including residences for extended stays. Its facilities and service ensure a comfortable and convenient honeymoon.
Hotel with Spa
Novotel Kolkata features a luxurious on-site spa with five treatment rooms, a steam bath, sauna, Jacuzzi, and a full-service beauty salon. It blends traditional wellness techniques with modern therapies for an indulgent experience.
Family Friendly Hotel
Novotel Kolkata offers spacious residences and hotel rooms, making it ideal for families. It features amenities such as a swimming pool, a kids' play area, and multiple dining options, ensuring a comfortable and entertaining stay.
Dog Friendly Hotel
Novotel Kolkata allows dogs and cats in designated rooms for an additional fee. Apartments are pet-friendly, and food is included for pets. It offers a blend of convenience and elegance.
Hotel with Swimming Pool
This hotel offers a well-maintained swimming pool, ideal for both leisure and fitness. The pool area is family-friendly and provides a relaxing environment for all guests.
Outdoor Pool
Business Hotel
Novotel Kolkata offers a combination of hotel rooms and residences, making it suitable for extended business stays. It provides necessary amenities, meeting spaces, and convenient access to the city's business districts.
Hotel with Parking
Novotel, an international hotel chain, provides reliable and convenient parking facilities, ensuring ample space and ease of access for all guests staying at the property.
EV charging stations
Accessible Hotel
This hotel is recognized as a wheelchair-accessible property, offering a seamless blend of sophistication and convenience. Its accessible features make it a suitable choice for guests requiring specific accommodations.
Hotel with Gym
Offers a fitness center and residences, providing a convenient and comfortable stay with fitness amenities. The hotel caters to long-stay guests with well-equipped fitness facilities, ensuring a healthy lifestyle.
Hotel with EV Charging Stations
This hotel is equipped with EV charging stations. It offers modern accommodations and residences, suitable for both short and long stays, making it ideal for EV owners needing reliable charging during their visit.
5-Star Hotel
This hotel offers a combination of hotel rooms and serviced apartments, suitable for both short and long stays. It features multiple dining options, a swimming pool, and a fitness center. Its location in New Town provides convenient access to the IT hub and other attractions.
Hotel with Outdoor Pool
Novotel Kolkata Hotel and Residences offers a beautiful swimming pool that many guests have found impressive. It has been described as excellent and one of the best in Kolkata.
Luxury Hotel
Romantic Hotel
Guest Reviews
The Novotel Kolkata Hotel and Residences is praised for its excellent location and accessibility with many guests noting its convenience for both leisure and business travel. The hotel is well-located near a mall and offers a good view of the city. While some reviews mention that the location is slightly far from the heart of the city, guests are more than satisfied with the ambience, lobby and overall accessibility of the location. Adding to the convenience, the hotel also provides ample parking space. Whether guests are in Kolkata for business or leisure, the Novotel Kolkata Hotel and Residences' excellent location makes it a great place to stay.
The Novotel Kolkata Hotel and Residences offers a breakfast that guests have described as the best with excellent food quality and a courteous and nice staff. The breakfast buffet spread is really good with plenty of choices for both vegetarians and non-vegetarians. The banquet food is also excellent and the bakes on the breakfast menu are very tasty. However, some guests have complained about the uncomfortable seats and subhuman service and others have said that the breakfast was not as expected from such a five-star property. Some suggest that more options and fresher food would have helped. Overall, the breakfast options were considered to be excellent with a wide range of choices from English Breakfast to Indian Breakfast including different kinds of desserts.
Guests have mixed reviews regarding the dinner offered at the Novotel Kolkata Hotel and Residences. While some did not take dinner or found the serving and quality of food to be poor, others enjoyed the superb quality of food served in the restaurant. The hotel is praised for its excellent breakfast and dinner options with no shortage of variety. However, some guests found the price of lunch and dinner to be somewhat costly for simple food and alcohol. The restaurant seems to have least focus on buffet dinners with more attention given to a la carte services. Despite the mixed reviews, it is clear that the hotel serves food in steel plates and has an okayish overall restaurant experience.
Novotel Kolkata Hotel and Residences offers nice, clean and comfortable rooms with good overall aspects. Guests appreciate the room comfort and superb atmosphere and locality. The hotel provides good room sizes, cleanliness and staff behavior with some even offering great views. However, some guests experienced issues with cleanliness, ventilation, wrong room type and broken extra beds. Additionally, some guests claimed the rooms were too small or did not meet their expectations for a 5-star property. Despite these issues, the property itself is described as excellent and well-maintained with good facilities and a great location. Overall, the hotel provides spacious and comfortable rooms with good room service.
Novotel Kolkata Hotel and Residences is a great hotel with good facilities and very clean rooms. The ambience and housekeeping are impeccable. Although some rooms may have stains or issues with bathroom cleanliness and toiletries, the hotel is generally well-maintained like a 3-star hotel. Some guests reported bathroom floors being too slippery, doors not shutting properly and sinks with water clogging, but overall the rooms are very clean. The hotel also features a swimming pool with the only downside being the lack of temperature control. Apart from a few concerns about cleanliness, many guests have had positive experiences at Novotel Kolkata Hotel and Residences.
The Novotel Kolkata Hotel and Residences has a mixed bag of reviews when it comes to their staff. While some guests had a great experience with the friendly and courteous staff, others had a less than pleasant experience with rude and poorly trained staff. However, there are some stand-out employees who received special mentions, such as Mr. Vishwajit and Ms. Arpita for exceptional care, Duty Manager Harsh Singh, Concierge, Front Desk Staff and Manager for professionalism and efficiency and Shubham from the fitness center for great service. Housekeeping staff also received praise for being polite and efficient. Some guests had issues with the service being slow or uncoordinated and there were complaints of unprofessional behavior from interns at the front desk. However, the overall ambience and staff behavior were praised by many. While there were some inconsistencies in policies, overall the staff was willing to accommodate guests even if something went wrong. It seems that the experience with the staff at this hotel can vary greatly, but there are certainly some shining stars amongst them.
Novotel Kolkata Hotel and Residences boasts a beautiful swimming pool that has left many guests impressed during their stay. The pool has been described as excellent and one of the best in Kolkata. Guests have enjoyed refreshing swims and loved lounging by the poolside. While some have mentioned that the pool area is not too fancy, others highly recommend booking a pool view or city view room. Although there have been a few comments about water cleanliness and temperature control, overall, the swimming pool at Novotel Kolkata Hotel and Residences is a highlight of the hotel.
In the heart of Kolkata lies the Novotel Kolkata Hotel and Residences, a luxurious five star property that has captured the hearts of many travelers. From exceptional services to superb facilities, this hotel has never failed to impress its guests. The hotel offers comfortable rooms and quality infrastructure that are sure to make your stay an unforgettable experience. The breakfast options may not have been up to the mark according to a few guests, but the majority have been blown away by the delightful options. The hotel staff is attentive and accommodating, demonstrating true professionalism that is expected from a five star property. Although a few reviews have expressed dissatisfaction, the majority of guests have left with nothing but positive experiences. If you are planning to visit Kolkata, certainly consider Novotel Kolkata Hotel and Residences for a stay that is beyond exceptional.
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Location
Breakfast
Dinner
Rooms
Cleanliness
Staff
Pool
5 Star
Yes, Novotel Kolkata Hotel and Residences has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Novotel Kolkata Hotel and Residences.
Yes, Novotel Kolkata Hotel and Residences welcomes dogs.
Yes, parking facilities are available at Novotel Kolkata Hotel and Residences.
Yes, Novotel Kolkata Hotel and Residences has a gym.
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