Hotel Fährhaus Ziehl

Geesthacht 53.42749600, 10.37627600 , Fährstieg 20 (Show on Map)
6.8
Rated


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel Fährhaus Ziehl receives mixed reviews across various categories but largely succeeds in providing a pleasant stay with several notable strengths and areas for improvement.

The hotel's location is highly praised due to its proximity to the picturesque Elbe River and its quiet neighborhood, making it ideal for a peaceful retreat and for those interested in exploring the nearby Elbe Cycle Path. The locale offers convenient public transport, free parking and easy access to highways, enhancing its appeal for travelers looking to combine relaxation with urban attractions.

Breakfast offerings, while affordable, receive mixed reviews. Many guests find the breakfast satisfactory for the price, appreciating its simplicity and freshness, but recurring complaints highlight issues with variety, quality and service, including dry rolls, limited selection and cluttered conditions.

Dining options, particularly the nearby Greek restaurant, are frequently commended for their quality and hospitable atmosphere. Guests praise the delicious cuisine, making it a notable dining choice.

Rooms are consistently noted for their cleanliness and affordability. Several guests highlight the neat appearance and practical layout of the rooms, but also mention the dated decor and issues with noise, musty smells and occasional maintenance problems. Cleanliness extends to communal areas, though instances of mold, dust and superficial cleaning detract from the overall experience.

The staff is generally seen as friendly, professional and accommodating with many guests appreciating the warm reception. However, there are occasional reports of unprofessional behavior, particularly around breakfast service.

Wi-Fi connectivity emerges as a weak point with frequent complaints about the unreliable and poor quality of the service. Some guests experienced better connectivity in hallways, though the overall consensus points to a need for significant improvement.

The hotel's parking facilities are lauded for their convenience and ample space, including free parking and a large garage for bicycles, which guests find highly beneficial.

Bed comfort varies with several guests finding the beds comfortable and clean, while others report issues with softness or hardness, saggy mattresses and creaky frames. This indicates a need for updated and higher-quality bedding to improve guest sleep quality.

Additionally, Hotel Fährhaus Ziehl is dog-friendly, allowing pets in rooms and the breakfast area, which is convenient for pet owners. However, there have been noted instances of staff preference regarding the size of dogs, suggesting some limitations.

Overall, Hotel Fährhaus Ziehl offers a blend of tranquility, convenience and budget-friendly accommodations, making it a valued stopover near Hamburg, but with clear areas needing attention to enhance the overall guest experience.
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Categories
Hotel with Parking
This hotel offers free parking for guests, making it convenient for those traveling by car. It's located on the banks of the River Elbe.

Small Hotel
This hotel combines comfortable accommodations with a restaurant serving regional cuisine. It offers a cozy and intimate atmosphere, perfect for a charming stay.

Historic Hotel

Romantic Hotel

Cheap Hotel

Room Types
Double Room Homelike room features a small seating area, a flat-screen TV with cable channels and en suite bathroom.

Single Room Homelike room features a small seating area, a flat-screen TV with cable channels and en suite bathroom.

Triple Room Homelike room features a small seating area, a flat-screen TV with cable channels and en suite bathroom.

Economy Double Room A seating area with a TV, a desk and a private bathroom are provided in this double room. The unit offers 2 beds.

Economy Single Room This single room has a seating area and a shower. It has access to an external private toilet located next door.

Guest Reviews
6.8
Rated
Location
Hotel Fährhaus Ziehl boasts a superb location, garnering praise for its proximity to the picturesque Elbe River and ease of access to the city center. Situated in a quiet neighborhood, the hotel offers a peaceful retreat with convenient public transport options, including a bus stop just a short walk away. Guests appreciate the serene atmosphere and natural surroundings, ideal for evening strolls and exploration along the river.

The hotel's position by the Elbe Cycle Path makes it a favorable choice for cyclists. Its closeness to Hamburg, Lüneburg and Altes Land adds to its appeal. The local Greek restaurant receives compliments for its food, enhancing the overall experience. Despite some comments about its dated appearance, visitors find the hotel's affordability and cleanliness satisfactory.

Free parking and convenient access to highways further enhance the hotel's appeal for travelers. The location is perfect for those looking to combine relaxation with easy access to both nature and urban attractions. Overall, the hotel's setting offers a blend of tranquility and convenience, making it a valued stopover point near Hamburg.

Breakfast
Hotel Fährhaus Ziehl's breakfast offerings have received mixed reviews from guests. On the positive side, many found the breakfast to be good, varied, affordable and providing sufficient options considering the low cost of around 5 to 10 euros per person. Guests highlighted the simplicity, freshness and that it generally met basic expectations, especially in terms of value for money. For some, it was exactly what they needed or perfect for travelers looking for budget-friendly options.

However, there were recurring criticisms regarding lack of variety and quality. Some guests found the rolls to be dry or frozen, the selection limited and the overall arrangement thoughtless or uninspired. Issues such as insufficient replenishment, hard-boiled eggs and an uninspiring presentation were mentioned repeatedly. The breakfast room itself was noted as small and cramped, occasionally untidy and needing a fresher atmosphere.

There were periods when breakfast wasn't available at all—due to reasons such as low booking numbers, construction work or specific days like Mondays—which disappointed several guests. The lack of vegan options and hot dishes was also pointed out by some.

Overall, while the breakfast at Hotel Fährhaus Ziehl is deemed adequate by many for the price, it could benefit from more variety, better quality and improved service to meet broader guest expectations.

Dinner
Hotel Fährhaus Ziehl offers a variety of dining options in and around the premises. Guests frequently highlight the excellent quality of the hotel's available restaurants, particularly praising the nearby Greek restaurant. Many reviewers commend this Greek establishment for its delicious cuisine and hospitable atmosphere, describing it as a great place to enjoy a meal. It's mentioned as serving some of the best Greek food guests have ever tasted, making it a notable dining choice for visitors.

In addition to the Greek restaurant, there is also an Italian restaurant nearby, though details on its reviews are limited. However, there were some mixed opinions about the Greek restaurant in the same building with a few mentioning it as bad and expensive, contrasting with others who had positive experiences.

While some guests did not dine in the hotel's own restaurant or found it closed during their stay, there are ample recommendations for the quality and convenience of the adjacent restaurants, ensuring guests have excellent dining options close by.

Rooms
Hotel Fährhaus Ziehl offers rooms that are generally clean and functional with several guests highlighting their neat appearance and the availability of ample parking spaces. The rooms range from spacious and well-equipped to quite small and basic with some noting the charm in their simplicity. Cleanliness frequently receives praise and the affordability of the accommodations is appreciated by many guests.

However, the aesthetics and maintenance of the rooms have room for improvement. Many reviews describe the rooms as old-fashioned with outdated furniture and visible signs of wear, such as chipping paint and mold stains. Noise can be an issue, especially for rooms located near busy roads or common areas and a few guests mentioned musty smells and hygiene concerns.

On the positive side, some guests enjoyed nicely furnished rooms and appreciated practical layouts, despite their compact sizes. Rooms facing the courtyard or on the top floor were noted as particularly pleasant due to their quieter and cooler conditions, which is ideal for a good night's sleep.

While there are occasional issues such as non-functional televisions and inadequate bathroom facilities, the overall experience appears to be satisfactory for those seeking basic, budget-friendly accommodations.

Beds
Hotel Fährhaus Ziehl offers a mixed experience when it comes to bed comfort. On the positive side, several guests have praised the beds for being comfortable, clean and even super comfortable. Some specifically appreciated the great single bed that is 140 cm wide and the fact that beds are wider.

However, recurring issues across reviews indicate a need for improvement. There are frequent mentions of beds that are either too soft or extremely hard with numerous guests noting discomfort with mattresses that were saggy, had protruding metal springs or were overly worn out. Some guests reported that the mattresses were old and caused bad sleep.

Functional issues were noted as well, such as double beds being accessible only from one side, mattresses that slide apart and beds placed in passage rooms. Creasing and creaking beds were also mentioned multiple times, suggesting maintenance concerns. Additional complaints included outdated furnishings and thin walls and doors, which may affect overall room comfort.

While many found the beds to be okay, a significant portion of reviews reflect dissatisfaction, indicating a need for the hotel to invest in updated, higher-quality mattresses and furniture to enhance guest experience.

Cleanliness
Hotel Fährhaus Ziehl receives mixed reviews when it comes to cleanliness. Many guests noted the rooms being very clean with particular praise for clean sheets and bathrooms. The overall picture of cleanliness extends to various parts of the hotel, as some reviews mention that both the rooms and communal areas like the breakfast room are well-maintained and tidy.

However, there are several instances where guests have experienced less than ideal conditions. Issues such as mold stains, musty smells and dirty carpets were reported. There are also mentions of rooms and furnishings appearing run-down with some areas only superficially cleaned. Problems like moldy shower curtains, insects and dust accumulation add to the less favorable aspects of the guest experience at the hotel.

On a positive note, the hotel's efforts in general cleanliness are evident, as many guests were satisfied with the state of cleanliness upon arrival, describing everything as clean and nicely arranged. Despite these efforts, some aspects clearly need improvement to ensure a consistently spotless environment for all guests.

Staff
The staff at Hotel Fährhaus Ziehl generally receive glowing reviews for their friendliness and professionalism. Many guests highlight the warm and courteous reception upon arrival with several noting that specific individuals, such as the receptionist, were particularly welcoming and helpful. The management and overall staff are often described as very friendly, accommodating and attentive to complaints and requests.

However, not all reviews are positive; there are occasional mentions of unprofessional behavior, such as staff being inattentive during breakfast hours and a few instances of unfriendly interactions at the reception. Despite this, the prevalent sentiment remains one of a polite and helpful team, ensuring that guests feel welcomed and taken care of during their stay.

Overall, the commendable service and friendly demeanor of the staff seem to be a defining feature of the hotel, contributing positively to many guests' experiences.

Wi-Fi
The Wi-Fi situation at Hotel Fährhaus Ziehl seems to be a mixed bag with several reviews pointing out significant issues. Guests have reported that the Wi-Fi service often dropped, especially in the rooms, though it worked better in the hallways. The quality of the connection has been described as extremely poor and insufficient with some even noting that the Wi-Fi was terrible or nonexistent. However, there are isolated mentions of a good WLAN connection, indicating that experiences may vary by location within the hotel.

Parking
Hotel Fährhaus Ziehl offers a convenient and accommodating parking experience for its guests. The parking spaces are located directly in front of the hotel, ensuring easy accessibility. Guests consistently highlighted the advantage of the large number of parking spaces available, which are sufficient for cars and even include a spacious garage for bicycles. Notably, the parking is free of charge, contributing to the overall convenience. Whether it's parking facilities right outside the door or public parking in close proximity, visitors can find a hassle-free parking solution at this hotel.

Dog Friendly
Hotel Fährhaus Ziehl is recognized for its pet-friendly environment where dogs are welcome. Guests have the option to bring their dogs, including into the breakfast room, providing convenience for pet owners. The staff is generally courteous, enhancing the stay for both humans and their furry friends. However, there have been instances of staff dissatisfaction regarding the size of some dogs, indicating potential limits or preferences. While the hotel does permit dogs, there is no explicit mention of additional dog-friendly amenities or services beyond basic accommodation.


No, Hotel Fährhaus Ziehl doesn't have any pool.

No, a spa isn't available at Hotel Fährhaus Ziehl.

No, Hotel Fährhaus Ziehl doesn't allow dogs.

Yes, parking facilities are available at Hotel Fährhaus Ziehl.

No, Hotel Fährhaus Ziehl doesn't have a gym.

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