Mandarin Oriental, Geneva

Geneva , , Quai Turrettini 1 (Show on Map)
8.6
Very Good


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1 room2 guests 1 room, 2 guests
Info A luxury hotel centrally situated on the banks of the River Rhone with stylish rooms and suites and award-winning dining.
Summary of reviewsThe Mandarin Oriental in Geneva is a luxurious and exceptional 5-star hotel that offers guests an unforgettable experience. The hotel's prime location, beautiful decor and unparalleled cleanliness standards have received top marks from guests. The staff is incredibly friendly and helpful, going above and beyond to make guests feel welcome and comfortable. The rooms are spacious, clean and luxurious with comfortable bedding and modern amenities. While the dining experience can be hit or miss, the breakfast is a highlight of the stay. The hotel's attention to detail and small gestures make guests feel pampered and spoiled. Although the price may be high, it is worth it for the level of service and luxury provided by the Mandarin Oriental in Geneva. Overall, this hotel is a haven of luxury and a must-visit for anyone looking for a luxurious and memorable experience in Geneva.
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Hotel for Honeymoon
The hotel features the A Fine Romance offer which includes luxurious accommodation with romantic decoration, a bottle of champagne, caviar, buffet breakfast for two and late checkout, making it ideal for the most romantic and memorable honeymoon getaway.

Hotel with EV Charging Stations

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Business Hotel

Hotel with Parking

EV charging stations  


Accessible Hotel

Hotel with Gym

Hotel for Yoga

5-Star Hotel

Room Types
Superior Queen Room The spacious double room provides air conditioning, a minibar, as well as a private bathroom featuring a bath or a shower and a hairdryer. The double room features a tea and coffee maker and a safe deposit box. The unit offers 1 bed.

Deluxe Twin Room The spacious twin room offers air conditioning, a minibar, as well as a private bathroom featuring a bath or a shower and a bidet. The unit offers 2 beds.

Junior Terrace Suite King This suite provides a fireplace. The spacious suite features 1 bedroom and 1 bathroom with a bath or a shower and a bidet. This suite is air-conditioned and has a minibar, a tea and coffee maker as well as a balcony. The unit offers 1 bed.

Deluxe King Room The spacious triple room features air conditioning, a minibar, as well as a private bathroom boasting a bath or a shower and a bidet. The triple room provides a tea and coffee maker and a safe deposit box. The unit has 1 bed.

River View Corner Suite King This air-conditioned suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower. The suite provides a minibar, a tea and coffee maker and a safe deposit box. The unit offers 1 bed.

River View Deluxe Suite King This spacious suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and a bidet. This suite is air-conditioned and features a minibar, a tea and coffee maker and a safe deposit box. The unit offers 1 bed.

Panoramic Junior Suite The air-conditioned suite features 1 bedroom and 1 bathroom with a bath or a shower and a hairdryer. The suite provides a minibar, a tea and coffee maker and a safe deposit box. The unit offers 1 bed.

River View Suite King This spacious suite comprises 1 living room, 1 separate bedroom and 2 bathrooms with a bidet and a hairdryer. This suite is air-conditioned and features a minibar, a tea and coffee maker and a safe deposit box. The unit offers 2 beds.

Family Suite Queen The spacious suite has 1 separate bedroom and 2 bathrooms with a bath or a shower and a bidet. The air-conditioned suite features a minibar, a tea and coffee maker and a safe deposit box. The unit has 2 beds.

River View Room The spacious double room features air conditioning, a minibar, as well as a private bathroom boasting a hairdryer. The double room provides a safe deposit box. The unit has 1 bed.

Mandarin River View King or Twin Room The spacious triple room provides air conditioning, a minibar, as well as a private bathroom featuring a hairdryer. The triple room features a tea and coffee maker and a safe deposit box. The unit offers 1 bed.

Junior Suite The spacious suite features 1 bedroom and 1 bathroom with a bath or a shower and a hairdryer. This air-conditioned suite has a minibar, a tea and coffee maker as well as a balcony. The unit offers 1 bed.

Guest Reviews
8.6
Very Good
Location
The Mandarin Oriental in Geneva has received rave reviews from satisfied guests, who have unanimously praised the hotel’s location. Many guests have described the location as perfect, incredible and excellent with a few mentioning the hotel’s proximity to downtown and the fact that everything is within walking distance. The hotel’s stylish decor and atmosphere have also been widely praised with guests commending the staff for their impeccable service. Although some have mentioned that the location may not be ideal for tourism, most have highlighted the hotel’s convenient location for shopping and exploring Geneva’s public transportation options. The lake view has also received a special mention as being particularly impressive. Overall, the location of the Mandarin Oriental in Geneva has received top marks from guests.

Breakfast
Guests who stayed at the Mandarin Oriental in Geneva had a variety of opinions about the hotel's breakfast. However, the majority of guests were very pleased with the breakfast offerings. Phrases like "amazing cappuccino", "room service and breakfast great" and "delicious food" were frequently mentioned and some guests even called the breakfast "perfect". Many enjoyed the variety of options, especially at the buffet. Some guests did mention that the breakfast was pricy, but still thought it was a good value.

While some guests had minor complaints, such as wanting more variety or not liking the location of the breakfast room, most found the breakfast to be a highlight of their stay. One guest even described it as "petit déjeuné incroyable" (an incredible breakfast). However, a few guests were disappointed, stating that it was not up to a five-star hotel standard or that the price was too high for the quality. Overall, the breakfast at the Mandarin Oriental in Geneva seems to be a delicious and satisfying part of the hotel experience.

Dinner
Guests at the Mandarin Oriental, Geneva have had mixed reviews about the hotel's dining options. While some were impressed with the excellent food and exclusive service, others found the prices to be high and the quality of the meals mediocre. The hotel offers a range of restaurant options, including a Japanese restaurant which many found to be excellent, a Thai restaurant for nighttime dining and a Peruvian restaurant that received mixed reviews. One reviewer even felt that the Peruvian restaurant was more suited for a beachside establishment rather than a top-rated hotel. However, others enjoyed the Indian restaurant with its beautiful ambiance, while some found the reduced evening menu satisfactory. The breakfast, on the other hand, received criticism for its quality, options, service as well as the price. Overall, the dining experience at the Mandarin Oriental, Geneva can be hit or miss, but it remains a great hotel with fine restaurants to explore.

Rooms
The rooms at the Mandarin Oriental, Geneva have received raving reviews from guests. They are described as very clean, spacious and luxurious. The suites are particularly wonderful with nice views of the river. Some of the rooms have been newly renovated and are modern with lovely interiors. The furniture in some rooms is classic but still comfortable. The size of the room and the bathroom have been noted as great, although some felt the ceiling wasn't high enough. The only complaints seem to be that some of the rooms are outdated and in need of renovation, some furniture is old and the hotel can be noisy at times. However, the staff is very helpful and accommodating when issues arise. The bedding is of good quality and there are some extra amenities like robes, slippers and cosmetic products. Overall, the rooms are described as clean, comfortable and spacious with very few exceptions.

Beds
The beds at Mandarin Oriental, Geneva are a standout feature according to guest reviews. Many praise the comfortable bedding, linens and pillows in their rooms. Some guests even had their rooms upgraded and were pleasantly surprised by the exceptional quality of the beds. However, there were a few negative comments regarding the firmness of the mattresses with some finding them too hard and uncomfortable. Despite this, overall the reviews point to a positive experience from those lucky enough to sleep in the comodísima beds.

Cleanliness
The Mandarin Oriental in Geneva is a luxurious hotel that boasts immaculate cleanliness throughout the property. Guests rave about the spacious and modern rooms that are kept clean and tidy around the clock. The hotel's prime location is also praised for its pristine maintenance. While some guests reported issues with the cleaning of their rooms upon check-in, the vast majority of reviewers speak positively about the hotel's housekeeping staff. Despite being an older property, the hotel is well-maintained and guests appreciate the attention to cleanliness. A few guests do mention that some areas of the hotel, such as the carpets, could benefit from a refresh, but overall, the Mandarin Oriental fuels guests' high expectations of 5-star hotels.

Staff
If you're looking for a hotel with exceptional staff, Mandarin Oriental in Geneva might just be your perfect destination. According to guest reviews, the personnel is kind, professional, friendly and always willing to go above and beyond to make your stay a delightful one. From the front desk staff to the concierge, guests have praised their impeccable service, courteous attitude and highly competent skills. The hotel even offers surprises like champagne to spoil their guests. While some guests noted a few minor issues with the staff's knowledge, the majority of guests raved about their experience with the staff. Special shoutouts have been given to Jose in the bar, Eleonora and Falcony in the concierge service, the room service team and the valet service. So if you're looking for a hotel that offers more than just a clean room, Mandarin Oriental is definitely one to consider.

Wi-Fi
Mandarin Oriental, Geneva is a beautiful hotel to stay in with excellent facilities and services. However, some guests have expressed disappointment with the wifi connection, stating that it is not as fast as they would like. Though wifi is not free, registering with the Mandarin Group provides complimentary access. Unfortunately, there is still a fee for "high speed internet." A few guests have even gone as far as calling the additional fee for internet access "insane." Arabic speaking guests note that the internet connection is weak and that they need to connect to the wifi. Finally, one guest suggests that there should be free wifi available in the rooms. Despite these minor setbacks, guests still rave about the overall experience at Mandarin Oriental, Geneva.

5 Star
The Mandarin Oriental in Geneva is undoubtedly the best hotel in the city, offering exceptional facilities and services. Guests raved about the hotel's prime location, beautiful decor and unparalleled cleanliness standards. The staff was incredibly friendly and helpful with special mentions to Ms. Eleonora and Mr. Falcony in the Concierge Service. Guests were treated to surprises like champagne and exceptional service that went above and beyond their expectations. The hotel's location made it easy to explore one of Switzerland's busiest cities. While some guests had minor complaints about housekeeping, the hotel kept up its five-star standards throughout. Overall, a superb and unforgettable stay that guests would recommend to anyone looking for a luxurious and memorable experience.

Luxury
Welcome to the Mandarin Oriental in Geneva, where luxury knows no bounds. Guests have used phrases such as "lap of luxury," "a haven of luxury," and "amazing and luxury" to describe their stay. This beautiful property is situated in the heart of Geneva and is considered by many to be the best 5-star hotel in the city. Although some guests found the price to be high, it is without a doubt worth it for the level of service and attention to detail provided by the staff. From the special attention and small gestures to the world-renowned Mandarin Oriental experience, guests have thoroughly enjoyed their stay. The hotel boasts flair and luxury on the banks of Lake Geneva and has been referred to as a "magnifique city hotel" and a "hotel di lusso." Even during renovations, guests have felt the special care and attention that Mandarin Oriental is known for. Overall, if you're looking for a luxurious experience in Geneva, this is the place for you.


No, Mandarin Oriental, Geneva doesn't have any pool.

No, a spa isn't available at Mandarin Oriental, Geneva.

Yes, Mandarin Oriental, Geneva welcomes dogs.

Yes, parking facilities are available at Mandarin Oriental, Geneva.

Yes, Mandarin Oriental, Geneva has a gym.

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