Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsHôtel Mercure Paris Gennevilliers consistently garners positive reviews across several aspects, starting with its modern and spacious rooms. Guests appreciate the cleanliness, beautiful design and comfortable bedding, making it particularly suitable for families. The hotel's tranquil location adds to the overall sense of relaxation. Despite some minor air conditioning issues, the ambiance and practicality of the rooms, including the extra sofa bed, stand out.
The cleanliness of the hotel is frequently highlighted with spotless rooms and impeccable hygiene standards contributing to a cozy and pleasant atmosphere. The quiet yet convenient location, just a brief walk from public transport, facilitates access to central Paris, further adding to the appeal.
The staff earn high praise for their friendliness, professionalism and attentiveness, significantly enhancing the guest experience. Their welcoming demeanor and efficient service are key highlights in the reviews, affirming the positive atmosphere of the hotel.
Breakfast at the hotel receives mixed reviews. While many guests find the breakfast options varied, hearty and balanced, some feel improvements are necessary, particularly concerning food temperature and service efficiency. However, the breakfast's positive aspects like variety and sufficient quantity are noted by several guests.
The hotel's location, while in an industrial and less tourist-centric area, is deemed excellent for business travelers and event attendees, especially those visiting the nearby Stade de France. The availability of secure parking behind a gated barrier is ideal for self-drivers, though it comes with a nominal fee and occasional nighttime noise from a nearby train storage area.
Overall, Hôtel Mercure Paris Gennevilliers offers a clean, comfortable and modern stay with excellent staff service, making it a strong choice for business trips and specific event-related visits. Show more
Read review summaries for all categories
Categories
Hotel with Parking
This hotel offers secure parking and contemporary rooms. Opened in 2018, it provides services designed for comfort, including a fitness center and a trendy bar.
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Business Hotel
Accessible Hotel
Hotel with Gym
4-Star Hotel
Room Types
Family Room with sofa bedOffering free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. This quadruple room is air-conditioned and features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker and a wardrobe. The unit offers 2 beds.
Standard Double RoomOffering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room offers air conditioning, soundproof walls, a tea and coffee maker, a wardrobe and a flat-screen TV with cable channels. The unit offers 3 beds.
Standard Twin RoomFeaturing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room is air-conditioned and has a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker and a wardrobe. The unit has 1 bed.
Privilege Double RoomThe double room offers a minibar and an electric kettle. The unit offers 3 beds.
Family Room with One Double Bed and One Single BedThe triple room offers an electric kettle. The unit offers 2 beds.
Junior Suite with One Double Bed and Sofa BedThe suite provides an electric kettle. The unit offers 2 beds.
Guest Reviews
7.5
Good
Location
Situated in an industrial and office-centric area, Hôtel Mercure Paris Gennevilliers may not be the first choice for those seeking a vibrant, tourist-heavy location brimming with immediate entertainment and dining options. While the immediate surroundings are somewhat isolated and far from the Paris city center, the location offers some unique benefits depending on the purpose of the visit.
Notably, the hotel is an excellent option for those with business in the local industrial zone or attending events at the Stade de France, which is conveniently nearby. The property is also practical for travelers with cars, thanks to the available parking behind a barrier, making it a viable option for self-drivers.
Accessibility by public transport is mixed; it's roughly a 10-minute walk to the nearest tram station and about a kilometer trek to access city services, which might be a consideration for those relying on frequent city commutes. However, the tram connections do provide relatively easy access to central Paris, taking about 30 minutes by car.
For those not deterred by the commute and seeking an off-the-beaten-path stay, nearby amenities include a highly-regarded bakery/cafe just a short drive away. Overall, while it's not the ideal spot for tourists eager to be in the thick of Parisian action, it serves well for business-centric stays and specific event-related visits.
Breakfast
The breakfast experience at Hôtel Mercure Paris Gennevilliers comes across as mixed based on various guest reviews. Many guests found the breakfast to be satisfying with a good range of options and described it as hearty, copious and varied. A decent number of reviewers praised the balanced and sufficient nature of the breakfast offerings, considering them good and lovely overall.
However, several guests felt that the breakfast could use some improvements. Common criticisms included the food being cold and not meeting the expected standards for the price charged. Others pointed out specific issues such as overripe fruit in the fruit salad, a lack of orange juice and incomplete breakfast selections. Although plentiful, the options sometimes fell short due to the high number of guests and understaffed service, leading to delays like long waits at the coffee machine and tables not being cleared promptly.
In summary, while the breakfast at Hôtel Mercure Paris Gennevilliers has many positive aspects and offers a variety of choices, certain areas such as temperature, service efficiency and overall value for money could benefit from some enhancements.
Rooms
Hôtel Mercure Paris Gennevilliers boasts modern, spacious and clean rooms that are highly appreciated by guests. The hotel is situated in a quiet area, adding to the overall tranquility valued by visitors. Families find the extra sofa bed and spacious room sizes particularly accommodating, making it suitable for those traveling with children. Guests repeatedly praise the comfortable bedding and beautiful bathrooms, which contribute to a pleasant stay. The design of the rooms is noted for its beauty and comfort and although some mentioned issues with air conditioning, the positive attributes such as cleanliness, comfort and helpful staff significantly enhance the guest experience.
Beds
Guests frequently highlight the high level of comfort provided by the beds at Hôtel Mercure Paris Gennevilliers. The bedding is often described as good quality, clean and contributing significantly to a good night's sleep. Words like very comfortable, extremely comfortable and clean are commonly used, reflecting overall satisfaction. Although one review mentioned the small size of the bed, the overwhelming majority praised the bedding for its comfort and cleanliness, adding to the appeal of the room's quiet ambiance.
Cleanliness
The reviews praise the cleanliness of Hôtel Mercure Paris Gennevilliers, highlighting its spotless and tidy rooms. Guests frequently mentioned the hotel's perfect hygiene standards, comfortable and cozy atmosphere and pleasant smell. The hotel itself and the bathrooms were often described as impeccable. Visitors appreciated the quiet location, which is still conveniently close to the metro, making it easy to visit the center of Paris. The staff received positive feedback for their friendliness and professionalism, further enhancing the overall pleasant experience. Overall, the hotel was consistently noted as being very clean, neat and well-maintained, ensuring a comfortable stay for travelers.
Staff
The staff at Hôtel Mercure Paris Gennevilliers consistently receive high praise from guests for their friendliness, professionalism and attentiveness. Many reviews highlight the warm, welcoming atmosphere created by the team, making check-in and other interactions smooth and efficient from morning to evening. Guests appreciate the approachable and helpful nature of the staff, who go above and beyond to ensure a positive experience. Specific mentions of staff members being attentive to needs further underscore their commitment to excellent service. Despite an occasional criticism, the general consensus is that the staff are a standout feature of the hotel, contributing significantly to a comfortable and satisfying stay.
Parking
The Hôtel Mercure Paris Gennevilliers offers secure and private parking behind a gated barrier, ensuring safety for guests' vehicles. With plenty of available spaces, the parking area is sizable and accommodating. Although parking comes at a fee of 9 Euro per day, it is considered reasonable. However, potential guests should be aware of additional noise from the nearby RER C train storage at night. Overall, the standard and convenience of the parking align well with the hotel’s quality.
No, Hôtel Mercure Paris Gennevilliers doesn't have any pool.
No, a spa isn't available at Hôtel Mercure Paris Gennevilliers.
Yes, Hôtel Mercure Paris Gennevilliers welcomes dogs.
Yes, parking facilities are available at Hôtel Mercure Paris Gennevilliers.