Hotel Nuovo Nord
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Summary of reviewsHotel Nuovo Nord stands out for its strategic location, just steps away from Genoa’s Piazza Principe train station. This prime positioning makes it exceptionally convenient for exploring the historic center, the port and the aquarium. Guests appreciate the variety of nearby dining options and shops, which enhance the experience of staying in the bustling heart of the city.
Breakfast at the hotel is a highlight for many with numerous positive remarks on the variety and quality of the buffet. Guests frequently mention the plentiful and fresh food, particularly the croissants and quality coffee. While there are some mixed feelings about the cost, the overall sentiment is that the breakfast offerings provide a good start to the day.
The rooms at Hotel Nuovo Nord receive commendations for cleanliness and comfort. Spacious rooms with modern decor and well-maintained bathrooms are often highlighted. Comfortable beds, fresh daily towels and amenities like kettles contribute positively to guests' stays. Despite some mixed reviews about the size and condition of specific rooms, the superior rooms with modern facilities seem to offer the best experience.
Cleanliness is a strong point; the hotel is frequently described as spotless and well-maintained. Guests find the rooms bright, comfortable and hygienic with daily cleaning routines ensuring a tidy environment throughout their stay.
The staff at Hotel Nuovo Nord are regularly praised for their friendliness and helpfulness. Reception and breakfast room staff are noted for their warm welcomes and professionalism. Multilingual and efficient, the team goes above and beyond to ensure guests' comfort, receiving high marks for customer service.
The Wi-Fi service garners mixed reviews. While many guests report reliable and fast connections, particularly in the reception area, others experience weak signals and occasional connectivity issues in their rooms.
Families find the hotel accommodating with spacious, well-equipped rooms that comfortably house parents and children. The child-friendly environment and central location make it a convenient choice for family stays.
The beds receive mostly positive feedback for comfort, though there's some variability in experience. Most guests find the beds clean and comfortable, but a few mention issues with support and room configuration, such as double beds made up of two singles.
As a three-star hotel, Hotel Nuovo Nord is praised for offering excellent value and convenient parking facilities. While there are occasional comments about small rooms and a lack of an elevator, the general consensus is that the hotel offers a clean, practical and well-situated option for short visits to Genoa.
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Breakfast at the hotel is a highlight for many with numerous positive remarks on the variety and quality of the buffet. Guests frequently mention the plentiful and fresh food, particularly the croissants and quality coffee. While there are some mixed feelings about the cost, the overall sentiment is that the breakfast offerings provide a good start to the day.
The rooms at Hotel Nuovo Nord receive commendations for cleanliness and comfort. Spacious rooms with modern decor and well-maintained bathrooms are often highlighted. Comfortable beds, fresh daily towels and amenities like kettles contribute positively to guests' stays. Despite some mixed reviews about the size and condition of specific rooms, the superior rooms with modern facilities seem to offer the best experience.
Cleanliness is a strong point; the hotel is frequently described as spotless and well-maintained. Guests find the rooms bright, comfortable and hygienic with daily cleaning routines ensuring a tidy environment throughout their stay.
The staff at Hotel Nuovo Nord are regularly praised for their friendliness and helpfulness. Reception and breakfast room staff are noted for their warm welcomes and professionalism. Multilingual and efficient, the team goes above and beyond to ensure guests' comfort, receiving high marks for customer service.
The Wi-Fi service garners mixed reviews. While many guests report reliable and fast connections, particularly in the reception area, others experience weak signals and occasional connectivity issues in their rooms.
Families find the hotel accommodating with spacious, well-equipped rooms that comfortably house parents and children. The child-friendly environment and central location make it a convenient choice for family stays.
The beds receive mostly positive feedback for comfort, though there's some variability in experience. Most guests find the beds clean and comfortable, but a few mention issues with support and room configuration, such as double beds made up of two singles.
As a three-star hotel, Hotel Nuovo Nord is praised for offering excellent value and convenient parking facilities. While there are occasional comments about small rooms and a lack of an elevator, the general consensus is that the hotel offers a clean, practical and well-situated option for short visits to Genoa.
3-Star Hotel
Located on Via Balbi, it is close to the Genova Principe train station and the city center. The hotel offers basic accommodations and is convenient for travelers using public transport.
Family Friendly Hotel
Small Hotel
About Hotel Nuovo Nord
License: 010025-ALB-0064, IT010025A1RBPXDRAL
Guest Reviews
Location
Breakfast
The breakfast room itself receives positive remarks for its nice ambiance, including a beautifully painted ceiling which adds to the overall appeal. Friendly and welcoming staff, notably Ms. Anna, also contribute positively to the breakfast experience.
There are, however, some mixed reviews regarding the breakfast pricing and inclusivity. While many found the breakfast to be of good value at 8 euros, others felt it should have been included in the room rate or cited it as being slightly expensive for what was offered. Some guests also found the selection to be basic or minimal and suggested enhancements to the variety.
Despite a few criticisms about the breakfast not always matching expectations, the majority of guests appear satisfied, particularly appreciating the varied and abundant options that provide good value for money.
Rooms
The hotel's central location is a significant plus, particularly when combined with available parking options. Guests also appreciate the quietness of certain rooms, even those facing the street, which implies good sound insulation in some areas.
However, there are mixed reviews regarding the size and condition of the rooms. While some find them spacious and well-furnished, others report them to be small, dark or dated. Issues like musty carpets, limited lighting and inadequate bathroom facilities do arise in some reviews. Some rooms are described as dark with limited views, leading to a less inviting atmosphere. A few guests also mention unpleasant smells and noise from the street in certain rooms.
On a positive note, superior rooms seem to stand out with modern facilities and pleasant décor, indicating that there are better options within the hotel for those who prefer a more updated setting. The common areas of the hotel are well-maintained and add to the overall positive experience.
In summary, Hotel Nuovo Nord provides a clean, safe and centrally located place to stay with a mix of room qualities ranging from spacious and modern to small and in need of updates. For the best experience, opting for superior rooms might be beneficial.
Beds
However, the reviews are not unanimously positive. Some guests have experienced issues with uncomfortable beds, including thin bedspreads, hard or low pillows and mattresses that felt worn or unsupportive. Single beds, in particular, are noted as being small, sometimes causing discomfort for taller individuals. There are also mentions of double beds being made up of two singles, which could split during the night, affecting sleep quality.
Despite these occasional complaints, most guests seem to find the beds at Hotel Nuovo Nord to be a comfortable and welcoming aspect of their stay.
Cleanliness
Staff at the property were commended for their friendliness and attentiveness, adding to the positive experience. Daily cleaning routines were mentioned, ensuring that rooms remained tidy and presentable throughout guests' stays. Despite some concerns about older carpets and occasional maintenance issues, the general consensus points to a high standard of cleanliness. Additionally, the hotel's central location, near Principe central station, makes it convenient for travelers. The combination of a clean, welcoming atmosphere and courteous staff ensures a pleasant stay at Hotel Nuovo Nord.
Staff
The hotel's staff is lauded for being multilingual, well-prepared and efficient in handling guest requests, from quick check-ins to managing room exchanges smoothly. Furthermore, the cleaning staff and front desk personnel are recognized for their courteousness, professionalism and efficiency with several guests highlighting the daily replacement of towels and toiletries as a testament to the meticulous care they received.
Many guests also appreciate the staff's willingness to go above and beyond, assisting with luggage storage, providing local recommendations and even fixing minor room issues promptly. The overall experience is accentuated by the team's genuine kindness and availability, making guests feel exceptionally well-cared-for during their stay.
The recurring theme among the reviews is the staff's consistent excellence in customer service. This focus on high-quality, attentive and friendly service contributes significantly to the positive experiences shared by those who have stayed at Hotel Nuovo Nord.
Wi-Fi
However, not all feedback has been favorable. Several guests reported issues with Wi-Fi connectivity, particularly weak and poor signals in their rooms. There were instances where the Wi-Fi connection was slow or barely working and a few noted that the internet was not operational for most of their stay. It seems that the Wi-Fi works better in the reception area compared to some of the rooms. While many found the Wi-Fi to be good, those needing a consistent and robust connection may encounter occasional difficulties.
Family
The hotel is praised for its child-friendly atmosphere, which extends to having thoughtful amenities like kettles and cups of tea in the rooms. Families have found their stays enjoyable and have expressed a willingness to consider the hotel for future trips. The location of Hotel Nuovo Nord is also appreciated, making it an excellent base for exploring the city or for a short layover. Overall, the hotel provides a pleasant and accommodating setting for families, ensuring an enjoyable and convenient stay.
3 Star
Feedback on the quality-price ratio is generally positive with many reviewers describing it as excellent or good for what they paid. Despite some comments about small rooms and the absence of an elevator, the consensus is that the hotel is clean, decent and suits short stays well. While there are a few detractors who felt the service did not match the price or who found it closer to a two-star experience, the recommendation for Hotel Nuovo Nord as a viable three-star option remains strong overall.
No, Hotel Nuovo Nord doesn't have any pool.
No, a spa isn't available at Hotel Nuovo Nord.
No, Hotel Nuovo Nord doesn't allow dogs.
No, parking facilities aren't available at Hotel Nuovo Nord.
No, Hotel Nuovo Nord doesn't have a gym.
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