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Summary of reviewsGentofte Hotel, located just outside the bustling heart of Copenhagen, is celebrated for its exceptional positioning in a serene and charming neighborhood. Guests frequently commend its convenient access to local amenities, such as shops, restaurants and a picturesque lake, which is perfect for leisurely strolls and exploration. Its proximity to the train station and public transport links allows for easy commutes into Copenhagen, combining relaxation with practicality. Additionally, the hotel’s ample parking facilities and quiet surroundings enhance its appeal for those seeking a blend of tranquility and accessibility.
Breakfast at the hotel is often highlighted positively with many guests praising the quality and variety of the buffet, fresh fruit and good bread. The presentation and adherence to COVID-19 safety measures are also appreciated, making the dining experience enjoyable for many. However, opinions on the breakfast do vary with some guests finding it basic or overpriced and logistical issues like the small, crowded breakfast room hinder the experience for a few.
Dinner experiences are mixed with some guests enjoying the availability of light meals and the Michelin star restaurant. However, the limited dining schedule, particularly on weekends and Mondays, posed a drawback for those looking to dine at the hotel consistently.
Rooms at Gentofte Hotel are generally appreciated for their spaciousness and comfort. Cleanliness is a recurring commendation with rooms and bathrooms often described as tidy and well-maintained. There are, however, mentions of the rooms showing signs of wear and requiring modernization. Issues such as inadequate ventilation, outdated interiors and street noise have been noted. Despite these drawbacks, the family rooms provide adequate space for smaller families and the overall atmosphere is clean and functional.
The hotel’s historic charm is another point of positive feedback with its architecture and decor creating a cozy ambiance that resonates with its storied past. This historic appeal, combined with modern updates, makes it a unique and inviting place to stay.
Staff at Gentofte Hotel receive high praise for their friendliness and professionalism. Guests frequently highlight the welcoming atmosphere and the staff’s multilingual capabilities. Housekeeping and service staff are also commended for their diligent and prompt assistance, significantly contributing to a pleasant guest experience.
Free Wi-Fi is available, though the quality of the connection has varying reviews. Some guests find it satisfactory, whereas others experience it as inconsistent and inadequate. Similarly, parking options at the hotel are generally convenient and appreciated, but some guests find the space limited during peak times.
For business travelers, Gentofte Hotel offers a conducive environment with amenities such as meeting rooms, good Wi-Fi and a 24-hour reception. The location proves advantageous for business engagements, adding to its practicality.
Families find the hotel suitable, especially with its family-friendly suites and pet-friendly policies. However, room size can be an issue for larger families, potentially leading to cramped conditions.
In summary, Gentofte Hotel provides a serene and practical lodging option with historic charm and good service. While breakfast and room conditions have mixed reviews, the hotel’s location, cleanliness, friendly staff and overall ambiance make it a commendable choice for visitors looking to experience Copenhagen and its surroundings. Show more
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Categories
Hotel with Parking
Gentofte Hotel provides free private parking on site. This ensures a convenient and complimentary parking experience for all guests.
3-Star Hotel
Gentofte Hotel provides a comfortable and convenient stay with reliable service. It is a good option for travelers seeking value.
Historic Hotel
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Room Types
Standard Double or Twin RoomThis room features a flat-screen TV with satellite channels, a work desk and a private bathroom with shower.
Superior Double or Twin RoomThis spacious room features a tea/coffee maker, along with a work desk and flat-screen TV with satellite channels. The private bathroom has a shower.
Standard Double Room with Romance PackageIncludes 1 bottle of champagne in the room upon arrival.
Standard Single RoomThis top-floor room features a flat-screen TV with satellite channels, a work desk and a private bathroom with shower.
Superior Single RoomThis spacious room features a tea/coffee maker, along with a work desk and flat-screen TV with satellite channels. The private bathroom has a shower.
Triple RoomFeatures a tea/coffee maker, along with a work desk and flat-screen TV with satellite channels. The private bathroom has a shower.
A roll-away bed is available upon request.
Family RoomFeatures a tea/coffee maker, along with a work desk and flat-screen TV with satellite channels. The private bathroom has a shower.
A roll-away bed is available upon request.
Small Double RoomProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room provides a wardrobe, a carpeted floor, heating, a flat-screen TV with satellite channels, as well as an inner courtyard view. The unit offers 1 bed.
Rooms for up to 6 people - Located on the same floorGuests in this room type reserve two rooms located on the same floor. Please note that two interconnected rooms cannot be guaranteed.
Executive Double RoomProviding free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The double room provides a tea and coffee maker, a wardrobe, heating, a flat-screen TV with satellite channels, as well as city views. The unit offers 1 bed.
Guest Reviews
7.7
Good
Location
Nestled just outside the hustle and bustle of central Copenhagen, Gentofte Hotel is celebrated for its exceptional location. Positioned in a peaceful and charming neighborhood, the hotel offers a tranquil retreat with easy access to various amenities. Guests frequently praised its proximity to shops, restaurants and a picturesque lake, making it ideal for leisure strolls and local exploration.
The hotel's location proves convenient for both car travelers and those relying on public transportation. With the train station a mere 10-minute walk away, visitors can effortlessly reach Copenhagen’s city center in about 15 to 30 minutes. This accessibility makes Gentofte Hotel an excellent base for city trips, sightseeing and even business engagements with good connections to key areas such as Novo Nordisk and sights like Dyrehavsbakken.
Many found the nearby public transportation links, including bus stops and the S-train, particularly beneficial for commuting. The tranquil setting, combined with the ease of reaching downtown Copenhagen, draws guests looking for a blend of relaxation and practicality. The hotel's quiet surroundings and ample parking facilities add to its appeal, offering a serene stay without sacrificing convenience.
Overall, Gentofte Hotel stands out as a well-located, serene and practical lodging choice, ideal for visitors seeking to experience Copenhagen and its environs without the constant rush of staying in the city center.
Breakfast
The breakfast experience at Gentofte Hotel garnered a variety of opinions from its guests. On the positive side, many guests praised the breakfast for being good, delicious and featuring a lovely and abundant selection. The variety and presentation were often highlighted with mentions of a well-equipped buffet, fresh fruit, good bread and multiple topping options. Moreover, some guests found the breakfast to be a standout feature of their stay, describing it as superb, excellent and with everything one's heart could desire. The service was also complimented for adhering to COVID-19 restrictions, providing a safe and pleasant dining experience.
However, there were less favorable reviews as well. Some guests found the breakfast to be basic, average or lacking in variety. There were complaints about the high cost relative to the quality and quantity of food offered with specific criticisms pointed at the limited selection, the absence of warm dishes like scrambled eggs and bacon and certain items like bread and juice not living up to expectations. Additionally, logistical issues such as the breakfast room being too small and overcrowded were mentioned, making the experience less enjoyable for some.
Overall, while many guests appreciated the breakfast offerings at Gentofte Hotel, its quality and value appeared inconsistent.
Dinner
Guests have shared varied experiences regarding dinner at Gentofte Hotel. Some guests were impressed, describing their dinners as great and appreciating the availability of light dinners with coffee and tea at any time. The presence of a Michelin star restaurant, offering a lively pub-like atmosphere, was also highlighted positively. However, there were several mentions of disappointment due to the restaurant not being open on weekends or Mondays, leaving some guests unable to enjoy dinner at the hotel. Despite the positive experiences, the lack of consistent dinner service was a noted issue for some visitors.
Rooms
Gentofte Hotel offers a variety of room sizes with many guests appreciating the rooms' spaciousness and comfort. The rooms are often described as clean and functional, making them suitable for both short and extended stays. Many of the rooms are also noted for having adequate bathroom facilities, which are frequently mentioned as another positive aspect of the accommodation.
Guests have highlighted the family rooms, which are particularly large and accommodating, providing enough space for families of four. However, these family rooms tend to be on the smaller side for a group of four, suggesting that the space might feel a bit cramped. On the flip side, the standard rooms, although cozy and charming, are often noted for their limited size and outdated furnishings.
Cleanliness is a recurring commendation in the reviews with the rooms and bathrooms being described as tidy and well-maintained. Despite this, some guests have pointed out that the rooms are beginning to show signs of wear and could benefit from modernization.
A significant drawback seems to be the lack of adequate ventilation and air conditioning, leading to rooms feeling uncomfortably hot, particularly during warmer weather. Additionally, some rooms face issues of street noise and insufficient privacy due to design flaws.
The hotel’s location is also praised for its convenience, being relatively close to the station and having easy access from the airport. Although not centrally located, it provides a peaceful retreat away from the bustling city center.
Overall, while Gentofte Hotel offers comfortable and clean accommodation with varying room sizes, it does have some drawbacks like outdated interiors and temperature control issues that potential guests might want to consider.
Beds
Gentofte Hotel's beds receive largely positive feedback with many guests noting them as comfortable, cozy and well made. Descriptions frequently include comments on the good quality and comfort of both the beds and pillows, often described as plush and providing a good night's sleep. The availability of extra pillows and bedding further enhances their comfort levels.
However, some guests have mixed experiences. There are comments about some beds being too soft or small with specific mentions of narrow and worn-out beds and mattresses that didn't meet expectations. Extra beds and sofa beds often receive less favorable feedback, being described as less comfortable or inadequate.
Despite these issues, many reviews still highlight the comfortable and high-quality nature of the hotel's main beds, making Gentofte Hotel a commendable choice for travelers prioritizing a good sleeping experience.
Cleanliness
Gentofte Hotel consistently receives high praise for its cleanliness. Guests highlight that the rooms and bathrooms are clean, tidy and well-maintained, often describing them as fresh and comfortable. The hotel appears to provide thorough and frequent cleaning, ensuring that communal areas and private accommodations are kept in good condition. Many reviews specifically commend the pleasant and fresh atmosphere of the hotel, including nicely equipped and functional facilities.
However, some reviews mention minor issues such as dusty areas, mold in bathrooms and occasional musty smells in the hallways. Despite these occasional drawbacks, the overall impression remains that the hotel is clean and offers a pleasant stay. The cleaning staff is also noted for performing their duties effectively, contributing significantly to the hotel’s positive reception regarding cleanliness.
Staff
Reviews of Gentofte Hotel overwhelmingly highlight the positivity surrounding the hotel's staff. Descriptions consistently emphasize the staff's friendliness and helpfulness, creating an inviting atmosphere for guests. The reception team is particularly noted for their welcoming demeanor, multilingual abilities and polite, professional manner. Many guests appreciated the attentive, accommodating nature of the staff, who were quick to address and resolve any issues.
Housekeeping and service staff also received praise for their diligent and prompt assistance. Though a few reviews mentioned less favorable experiences, the vast majority lauded the hotel staff for their politeness, smiling faces and proactive approach in ensuring a pleasant stay.
Overall, the staff at Gentofte Hotel have made a significant impact with their courteous and friendly service, contributing positively to the guest experience.
Wi-Fi
Gentofte Hotel offers complimentary and convenient wifi for its guests, making it easy to stay connected during their stay. Some guests found the wifi to be of good quality and satisfactory for their needs. However, other reviews indicate that the internet service can be lackluster with terms like poor quality, insufficient and terrible being used to describe the experience. While the wifi is free, the inconsistency in service quality may be a consideration for those relying heavily on a stable internet connection.
Parking
Gentofte Hotel offers a variety of parking options that guests generally find convenient and beneficial. Many reviews highlight the availability of free parking, both behind the hotel and in the courtyard, which adds to the overall ease of access. The idea of parking being included in the booking is appreciated by many. The availability of secure parking spaces near the hotel is noted as a positive aspect with some guests mentioning large and undisturbed parking lots.
However, there are mentions of limited parking space, suggesting that it might be a challenge during peak times. A few guests have pointed out the lack of charging facilities for electric cars and occasional parking construction that require attention. Despite these minor downsides, the overall sentiment is that the parking situation at Gentofte Hotel is satisfactory, offering a good mix of free and convenient parking options.
Family
The Gentofte Hotel receives mixed feedback regarding its facilities for families and children. Many guests highlight that the family rooms, which vary between configurations with single beds, double beds and bunk beds, often feel too small for larger families. Some reviews mention that the rooms are essentially standard doubles with additional beds, resulting in a cramped experience.
Despite these space limitations, the hotel is considered a good option for families due to its spacious suites, which seem ideal for those needing extra room. The property offers a family area equipped with toys and games, contributing to a more child-friendly atmosphere. However, teenagers may find the options somewhat limited.
The family-friendly appeal extends to pet owners as well with positive experiences reported when visiting with dogs. While some reviews note the busyness of the staff and a fully occupied hotel, the overall ambiance is described as quiet and suitable for families.
In conclusion, the Gentofte Hotel is seen as a fitting choice for families with children, especially those who can secure a suite. However, it is less ideal for larger families or for those who prioritize more spacious accommodations.
3 Star
Gentofte Hotel is a middle-class establishment that meets the expectations associated with its three-star rating. While the hotel is somewhat outdated, it provides satisfactory amenities and services typical of its category. The three-star decor is evident throughout the hotel and it offers basic facilities such as wheelchair access that are expected in similar-rated properties. However, there are mixed feelings regarding the room sizes with some guests considering them small or inadequate for a three-star hotel.
In terms of value, there seems to be a divergence of opinion. Some guests find the three-star quality to be worth it, while others feel the price does not align with the standard offered, suggesting that the price/performance ratio could be improved. Despite a few reservations, overall, their three-star rating ensures standard amenities and a level of service consistent with what one might expect from a hotel of this category.
Business
Gentofte Hotel offers a variety of amenities that cater precisely to the needs of business travelers. With meeting rooms and professional reception staff available, the hotel ensures a productive and seamless business experience. The location is particularly advantageous for those with business engagements in Hellerup, adding convenience to the mix.
For those seeking a quiet and conducive workspace, the rooms are equipped with desks and reliable Wi-Fi, making it easy to get work done efficiently. The hotel operates a 24-hour reception, accommodating guests with varying schedules. The facility itself is an old establishment updated to modern standards, maintaining a good business standard overall.
Amenities such as easy parking further enhance the hotel's practicality for business travelers. Overall, Gentofte Hotel provides a supportive environment for business activities with its peaceful ambiance and business-friendly features making it a good choice for work-related stays.
Historic
Gentofte Hotel exudes a historic charm that is immediately noticeable upon entering. The building's old architecture and dated yet updated historical attributes create an atmosphere that feels rooted in tradition. Guests often find the hotel cozy and appreciate the historically spacious rooms adorned with historic information and decor. The peaceful environment at night adds to the overall charm, making it a beautiful old hotel that successfully blends its storied past with comfortable accommodation.
Dog Friendly
Gentofte Hotel offers a range of amenities for guests traveling with pets, including dedicated dog rooms and a dog-friendly lounge. The establishment allows animals and can accommodate those traveling with their furry friends. For pet owners looking to enjoy a positive experience, the hotel endeavors to create a welcoming atmosphere, making it a viable choice for those with pets. However, there are some considerations to keep in mind, such as potential issues with noise from dogs barking, especially in the early morning. Guests have noted that dog rooms may not be as meticulously cleaned as regular rooms and the hotel charges a high fee for bringing a dog. Despite these minor drawbacks, the overall experience for pet owners at Gentofte Hotel remains positive with the assurance that accommodations will suit guests traveling with their pets.
No, Gentofte Hotel doesn't have any pool.
No, a spa isn't available at Gentofte Hotel.
Yes, Gentofte Hotel welcomes dogs.
Yes, parking facilities are available at Gentofte Hotel.