Extended Stay America Suites Washington DC Germantown Town Center
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Summary of reviewsThe Extended Stay America Suites Washington DC Germantown Town Center receives mixed reviews, with numerous positive aspects appreciated by guests. Its prime location in Germantown's vibrant Town Center is a standout feature, offering easy access to highways, shopping plazas, restaurants, and entertainment options. This makes it a convenient choice for both leisure and business travelers. Moreover, guests commend the staff for their friendly and helpful attitude, which contributes positively to the overall experience.
However, there are areas where the hotel can improve. The breakfast options are limited, and the selection often fails to meet guest expectations. The rooms, though quiet and in a convenient location, are described by many as outdated and occasionally lacking in cleanliness. Maintenance issues such as unpleasant odors, malfunctioning amenities, and dirty carpets are frequently mentioned, indicating a need for better upkeep.
In terms of cleanliness, experiences vary significantly. While some guests applaud the comfortable and quiet accommodations, others report dissatisfaction, citing specific cleanliness and maintenance concerns. Despite this, the hotel’s convenient parking and effective air-conditioning are noted as positive highlights.
Overall, Extended Stay America Suites Washington DC Germantown Town Center is ideal for budget-conscious travelers who value location and friendly service, provided they manage expectations regarding room conditions and breakfast offerings.
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However, there are areas where the hotel can improve. The breakfast options are limited, and the selection often fails to meet guest expectations. The rooms, though quiet and in a convenient location, are described by many as outdated and occasionally lacking in cleanliness. Maintenance issues such as unpleasant odors, malfunctioning amenities, and dirty carpets are frequently mentioned, indicating a need for better upkeep.
In terms of cleanliness, experiences vary significantly. While some guests applaud the comfortable and quiet accommodations, others report dissatisfaction, citing specific cleanliness and maintenance concerns. Despite this, the hotel’s convenient parking and effective air-conditioning are noted as positive highlights.
Overall, Extended Stay America Suites Washington DC Germantown Town Center is ideal for budget-conscious travelers who value location and friendly service, provided they manage expectations regarding room conditions and breakfast offerings.
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Dog Friendly Hotel
Accessible Hotel
Guest Reviews
Nestled in Germantown's vibrant Town Center, the Extended Stay America Suites offers an enviable location that has garnered positive remarks from its guests. The property is conveniently situated just two minutes from the highway, making it an ideal choice for travelers who appreciate ease of access. Guests have highlighted its proximity to various amenities including restaurants, banks, and entertainment options, underscoring the appeal of having everything within reach. It provides easy access to a shopping plaza as well, ensuring that essentials are always nearby. Visitors also appreciate its closeness to family and other personal venues, making it a convenient hub for both leisure and business stays. Indications of a pleasant surrounding area add to the allure, and combined with commendable customer service from the staff, the hotel offers a welcoming base for exploring Washington, DC, and its environs.
Visitors to the Extended Stay America Suites Washington DC Germantown Town Center have expressed dissatisfaction with the breakfast experience at the hotel. While the establishment does offer coffee and light grab-and-go options, the selection is quite limited, comprising primarily of basic items like granola bars, oatmeal packets, and tea. Guests report that there is often a shortage of essentials such as hot coffee and water, making it challenging to enjoy even the available choices. The expectations set during booking for a continental breakfast are not consistently met, leading to disappointment among many. Furthermore, the service and availability of breakfast items appear inconsistent, which may not cater well to those looking for a more substantial morning meal during their stay.
Located in Germantown, the Extended Stay America Suites Washington DC Germantown Town Center presents a mixed experience for travelers who choose this long-stay venue. The overall appearance of the rooms often comes across as outdated, with various reports indicating poor conditions in certain areas. Cleanliness is a significant concern, with many guests pointing out that rooms can be dirty, and amenities like the kitchen often lack essential items, making daily convenience a challenge.
Furthermore, issues such as unpleasant odors, including smoke and other strong smells, have been reported, even in rooms advertised as smoke-free. Maintenance problems such as clogged sinks, damaged fixtures, and malfunctioning doors have been mentioned frequently, suggesting a need for better upkeep and attention to detail. While some guests have found the setting to be quiet and serene, the core comfort factors such as bed quality and functional amenities seem to be lacking. This suggests the hotel may be more suited for those seeking a budget-friendly stay, provided they manage their expectations regarding the condition and cleanliness of the premises.
Extended Stay America Suites Washington DC Germantown Town Center offers a mix of experiences for its guests, particularly regarding cleanliness. While some guests appreciated the clean and comfortable rooms, along with the hotel's good location and quiet environment, others noted several issues. The hotel often received praise for its convenient and comfortable parking, as well as the quiet air-conditioning that adds to the comfort. However, there were numerous mentions of rooms being dirty, with specific complaints about filthy carpets, dingy appearances, and unpleasant odors. Some guests also experienced maintenance concerns, such as leaking showers and bathrooms in need of more attention. The overall property maintenance appeared lacking to some visitors, indicating a need for better upkeep and attentiveness from the staff.
The reviews for Extended Stay America Suites Washington DC Germantown Town Center highlighted various aspects of the hotel's staff. Guests appreciated the friendliness and helpfulness of the team, noting their great customer service and the pleasant demeanor of the employees. However, some reviews mentioned areas for improvement. There were instances of slow service, and guests occasionally found the reception desk unattended, leading to delays. A few reviews also noted a lack of communication among some staff members, with a specific mention of a receptionist who was perceived as unfriendly. Overall, while there's commendation for the staff’s friendly nature, there are consistent mentions of service efficiency issues and availability at the help desk.
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Rooms
Furthermore, issues such as unpleasant odors, including smoke and other strong smells, have been reported, even in rooms advertised as smoke-free. Maintenance problems such as clogged sinks, damaged fixtures, and malfunctioning doors have been mentioned frequently, suggesting a need for better upkeep and attention to detail. While some guests have found the setting to be quiet and serene, the core comfort factors such as bed quality and functional amenities seem to be lacking. This suggests the hotel may be more suited for those seeking a budget-friendly stay, provided they manage their expectations regarding the condition and cleanliness of the premises.
Cleanliness
Staff
No, Extended Stay America Suites Washington DC Germantown Town Center doesn't have any pool.
No, a spa isn't available at Extended Stay America Suites Washington DC Germantown Town Center.
Yes, Extended Stay America Suites Washington DC Germantown Town Center welcomes dogs.
No, parking facilities aren't available at Extended Stay America Suites Washington DC Germantown Town Center.
No, Extended Stay America Suites Washington DC Germantown Town Center doesn't have a gym.
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