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Summary of reviewsPensión Basagoiti stands out for its exceptional location in the Algorta neighborhood, offering easy access to local amenities and attractions without requiring a car. Its proximity to the metro, pintxos center, and the beach provides guests with a vibrant and yet tranquil experience, ideal for exploring nearby shops, restaurants, and the picturesque port. The pension is also strategically located just 20 minutes from Bilbao, making it convenient for those attending local events.
The guesthouse is praised for its cleanliness and welcoming atmosphere, with rooms that are generally comfortable and provide essential amenities like spacious bathrooms and TVs. The friendly and attentive service, especially from Mikel, the owner, is frequently commended; his personalized approach and willingness to go beyond typical guest needs enhance the overall stay. Guests appreciate his recommendations and help with logistics, contributing to the pension's warm environment.
However, certain aspects of Pensión Basagoiti could benefit from renovation due to its age. While basic and efficient for a short stay, some guests have noted that the rooms and beds can be small and narrow, and mattresses may not be of the highest quality. Occasional cleanliness issues, such as dust buildup and limited amenities, have been mentioned, alongside concerns about space in the shower trays and the lack of an elevator.
The staff at Pensión Basagoiti are considered a significant asset, with guests frequently praising the exceptional service and attentiveness. Although the pension provides good value for money, improvements in sleeping arrangements and facilities could enhance the overall experience. Despite these areas for development, Pensión Basagoiti shines through its prime location and welcoming atmosphere, making it a viable choice for many travelers. Show more
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Categories
Dog Friendly Guest House
This guesthouse welcomes dogs of any size without an additional fee, and cats are also allowed. This straightforward pet policy makes it a convenient and budget-friendly option for pet owners.
Dogs Stay Free
Cheap Guest House
Located in Getxo, this guesthouse offers affordable lodging. It is situated on Basagoiti avenue.
3-Star Guest House
Located in Getxo, this pensión offers comfortable accommodation in a residential area. It provides a quiet retreat with easy access to the coast.
Guest House where Dogs Stay Free
This guesthouse allows dogs of any size for no additional fee. It offers beachfront access and stunning sea views, providing a great location for dog owners to enjoy walks along the coast.
Accessible Guest House
Small Guest House
Room Types
Double Room with Private BathroomProviding free toiletries, this double room includes a private bathroom with a shower. This double room features a wardrobe, flat-screen TV, city views, as well as chocolate for guests. The unit offers 1 bed.
Twin Room with Private BathroomOffering free toiletries, this twin room includes a private bathroom with a shower. This twin room features a wardrobe, flat-screen TV, city views, as well as chocolate for guests. The unit offers 2 beds.
Single Room with BathroomProviding free toiletries, this single room includes a private bathroom with a shower. This single room features a wardrobe, flat-screen TV, city views, as well as chocolate for guests. The unit offers 1 bed.
Single Room - Disability AccessThe single room provides a wardrobe, parquet floors, a balcony with city views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.
Guest Reviews
7.5
Good
Location
Pensión Basagoiti is situated in an exceptional location that immensely enhances the guest experience. Nestled in the heart of the city, within the charming Algorta neighborhood, it offers easy access to local amenities without the need for a car. Its prime geographical position makes it a perfect choice for those wanting to enjoy both the vibrant cultural offerings and the tranquil beach just a short walk away. Notably close to the metro stop and the pintxos center, it provides an excellent base for exploring the area's culinary delights.
Guests consistently praise the central location, which is ideal for exploring the nearby attractions including shopping areas, dining places, and the picturesque port. It is also conveniently situated just 20 minutes by car from Bilbao, making it a strategic choice for those participating in local events, such as races. The hotel's proximity to cozy terraces offers visitors ample choices for relaxation and socializing.
Besides boasting a prime location, Pensión Basagoiti is recognized for its cleanliness and welcoming atmosphere. Rooms are described as comfortable and well-equipped, featuring spacious bathrooms and showers, cozy beds with TVs, and adequate storage space. The attention to detail and friendly service provided by the owner further contribute to the stay's quality, ensuring good value for money and an overall satisfying experience.
Rooms
Pensión Basagoiti offers a straightforward, basic accommodation experience. The rooms are generally clean and have the essentials for a comfortable stay, including a spacious bathroom and shower, a TV, and a wardrobe. Pet owners will appreciate that the pension is pet-friendly, allowing furry companions without an extra charge. However, some aspects of the pension could benefit from renovation, as the establishment is quite old. Guests have noted that the beds can be small and narrow, and the mattresses may not be of the highest quality, although they still serve their purpose.
Bathrooms in the pension are equipped with a shower, yet some visitors have found the shower trays to be restricted in space, with occasional issues regarding cleanliness and dust buildup, particularly on the towel radiator. Additionally, it should be noted that access to the bathrooms requires navigating a step, and for rooms situated on higher floors, there is no elevator available.
The rooms, while clean, can be relatively small, leaving guests wanting a bit more space. Despite the simplicity of the accommodations, it achieves a level of comfort adequate for a short stay, although some visitors have felt that the value for money was not fully met due to room size and conditions. Overall, Pensión Basagoiti provides a basic and efficient stay, but with room for improvements in certain areas.
Beds
Pensión Basagoiti receives mixed feedback regarding its beds. Some guests find the beds and pillows comfortable, providing a restful experience. However, a number of reviews highlight concerns, with many guests describing the beds as small or narrow, which can be inconvenient for two people. Several visitors have found the mattresses and beds uncomfortable, with reports of a broken bed and even an unpleasant encounter with bedbugs. The need for renovation is evident, as the pension's facilities appear to be aging, contributing to the dissatisfaction of some guests. Overall, while there are instances of comfort, several reviews point out significant areas for improvement in the accommodation's sleeping arrangements.
Cleanliness
Pensión Basagoiti offers a balanced experience for travelers seeking clean and comfortable accommodations. Guests have appreciated the clean rooms, spacious bathrooms, and comfortable beds, all of which contribute to a comfortable stay. The provision of basic amenities like a TV and wardrobe further enhances functionality. Many guests have noted that the location is perfect, making it a great base for exploring the surrounding area. Despite the positives, some reviews indicate that there is room for improvement in cleanliness, with a few guests mentioning missed details such as insufficient toilet paper, lack of hand soap, and unfortunately, a tick found on a pillow. Additionally, the absence of an elevator to reach the second floor has been a concern for some. However, the accommodations maintain a good value for money, making it a viable choice for many travelers.
Staff
Pensión Basagoiti is highly praised for its exceptional staff, who consistently deliver friendly and attentive service. Guests frequently highlight the kindness and warmth of the team, particularly Mikel, the owner, who is described as both professional and extraordinarily kind. Mikel stands out for his personalized approach, offering excellent service and going above and beyond to ensure guests have an enjoyable stay. He is known for providing insightful recommendations on local attractions and dining spots, enhancing the overall experience. The staff's readiness to assist is evident, as they accommodate guests' needs from booking taxis to resolving any arising issues effectively and promptly. The professionalism displayed by Mikel, along with his policy of not charging for rooms until guests arrive and his understanding and helpfulness, instills confidence in visitors. Overall, the attentive and accommodating team is a significant asset to the guesthouse, contributing to a positive and welcoming atmosphere at Pensión Basagoiti.
No, Pensión Basagoiti doesn't have any pool.
No, a spa isn't available at Pensión Basagoiti.
Yes, Pensión Basagoiti welcomes dogs.
No, parking facilities aren't available at Pensión Basagoiti.