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Summary of reviewsVacancéole - Résidence Le Birdie is set in an idyllic village surrounded by lush greenery and majestic mountains, providing an ideal retreat for nature lovers. Its serene location is perfect for outdoor enthusiasts with easy access to hiking trails, bike paths and ski resorts. Proximity to Lake Annecy without the accompanying bustle adds convenience and the peaceful environment offers a calm escape from urban life. Accessibility remains convenient with local shops nearby and a free shuttle to Lake Annecy, offering various leisure activities and sightseeing opportunities, including golfing and visiting the rustic Gy farm.
The staff at the residence are frequently praised for their friendliness and helpfulness, contributing significantly to a positive stay. The warm reception from staff creates a welcoming atmosphere, although occasional communication issues do arise.
The spacious apartments are appreciated for their comfort and aesthetics, often aligning with photos provided. Guests enjoy the clean and functional studios with many rooms offering beautiful views. However, a few criticisms include small kitchens in duplex apartments, mold issues, traffic noise and discomfort from some furnishings.
Cleanliness presents mixed experiences. While some highlight well-maintained areas, others note significant issues such as dirty couches, stained curtains, dusty furniture and unclean bathrooms and kitchens. Despite these concerns, the beautiful surroundings and friendly staff help balance the overall guest experience.
The breakfast received mixed reviews. Many found it to be good value and appreciated early access, though suggestions for improved timing and pricing were common. Some guests found the breakfast service lacking or unavailable at times.
The pool facilities, featuring both indoor and outdoor pools, are generally well-maintained and appreciated for their cleanliness and appeal. However, issues with availability during maintenance, premature seasonal closures and limited amenities sometimes detract from the experience.
Parking at the residence is convenient and free with ample space contributing to the site's tranquility. However, a shortage of parking spaces occasionally occurs and there is no designated bicycle parking.
Lastly, the quality of the beds is a significant concern with many guests finding the mattresses too hard and the bedding uncomfortable. Sofa beds are particularly problematic and occasional issues with unmade beds and baby bed availability further detract from comfort.
Overall, while Vacancéole - Résidence Le Birdie offers a picturesque and tranquil getaway with friendly service and enjoyable pool facilities, areas such as cleaning standards, breakfast service and bed comfort need improvement to enhance the guest experience. Show more
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Categories
Holiday Park with Outdoor Pool
This holiday park provides a seasonal non-heated outdoor pool for guests to use during the summer, in addition to other recreational facilities.
Dog Friendly Holiday Park
Holiday Park with Swimming Pool
Heated Pool Indoor Pool Outdoor Pool
Holiday Park with Parking
Cheap Holiday Park
Accessible Holiday Park
3-Star Holiday Park
Holiday Park with Indoor Pool
Holiday Park with Heated Pool
Room Types
Studio (2 Adults)This studio has a private bathroom with a bath. Most of these studios have a balcony.
Standard Cabin Studio (4 persons)This studio includes an equipped kitchenette with cooking facilities and a private bathroom with a hip bath.
There is no balcony or terrace.
Studio (4 Persons)This apartment has a bedroom that can be separated from the lounge by a curtain. There is a bathroom with a spacious corner bath. The apartment has a kitchenette and either a terrace or a balcony with outdoor furniture.
Studio (5 Persons)This apartment has a bedroom that can be separated from the lounge by a curtain. There is a bathroom with a spacious corner bath. The apartment has either a terrace or a balcony and outdoor furniture.
Two-Bedroom Apartment (8 Adults)This apartment has 2 bedrooms, a bathroom with a shower and a bathroom with a bathtub. Most apartments are on the top floor.
Duplex ApartmentThis spacious duplex apartment on the top floor can accommodate up to 13 people. It comprises 2 lounges with sleeping areas and a bedroom. There is a private bathroom, a kitchen and a living room.
Guest Reviews
7.1
Good
Location
Nestled in a serene village amidst lush greenery and majestic mountains, Vacancéole - Résidence Le Birdie offers an idyllic retreat for those looking to explore the natural beauty of the region while enjoying a peaceful ambiance. The hotel's location is frequently highlighted for providing stunning views, particularly of the surrounding mountains and is perfectly situated for outdoor enthusiasts seeking to take advantage of nearby hiking trails, bike paths and ski resorts. The proximity to Lake Annecy, just a short drive away, adds convenience without the bustle of being directly on the lake.
The setting is further enhanced by its tranquil environment, offering guests a peaceful escape from the hustle and bustle of urban life. Despite its seclusion, the residence remains accessible and conveniently close to essential amenities, including local shops and a free shuttle to Lake Annecy. Guests also appreciate the easy access to a variety of leisure activities and sightseeing opportunities, from golfing to exploring the charming local village and nearby Gy farm.
The staff's friendliness and welcoming attitude, along with the cleanliness and comfort of the spacious apartments, contribute to a thoroughly enjoyable stay. Whether guests are there for a short visit or an extended stay, they find the location ideal for a relaxing getaway in a picturesque setting.
Breakfast
Guests had varied experiences with the breakfast at Vacancéole - Résidence Le Birdie. Many found the breakfast to be very good and of good value for the money. Some guests appreciated being allowed to enter the breakfast area early, especially when it meant having the space to themselves. Others felt that the breakfast service started too late in the morning and that the price point did not match the quality of the offerings. There were also mentions of certain stays where breakfast was not available or no breakfast service was provided, which was disappointing for some guests. Overall, while breakfast received praise for its quality and value from many, there were consistent suggestions for improved timing and pricing to better match guest expectations.
Rooms
The reviews for Vacancéole - Résidence Le Birdie highlight several appealing aspects of the accommodation, focusing on the comfort and aesthetics of the rooms. Guests frequently mentioned that the apartments were nice, well-equipped and spacious with some providing beautiful views of the surroundings. Many reviewers appreciated the rooms' relaxing ambiance and clean conditions, which corresponded accurately to the photos provided.
There were also positive mentions of studios being both clean and functional. However, there were a few notes of critique, including a small kitchen in the duplex apartment, a room with significant mold issues and an unpleasant smell in one of the rooms. Additionally, traffic noise and an uncomfortable, dirty sofa used as a mattress were also noted by some guests. Despite these criticisms, many guests seemed satisfied with their stay, especially appreciating the spacious and well-equipped nature of their accommodations.
Beds
Guest reviews of 'Vacancéole - Résidence Le Birdie' reveal significant dissatisfaction with the beds provided. The mattresses, described as very hard and firm, contributed to a lack of comfort and many guests found the bedding unsuitable for restful sleep. The quality of the bedding and cushions was often criticized with mentions of ill-fitting mattress protectors and issues with the sofa beds, which were especially problematic. Guests noted that the sofa beds were not only uncomfortable but also noisy and difficult to sleep on for extended periods, particularly for adults. The size and comfort of bunk beds also raised concerns with reports that they were too hard and not suitable for taller individuals. Additionally, some reviews pointed out that beds were not made upon arrival and there were issues with availability and suitability of baby beds, which often lacked mattresses. The overall impression is that an update of bed quality and attention to bedding comfort would greatly enhance the guest experience at this residence.
Cleanliness
Reviews about Vacancéole - Résidence Le Birdie highlight a mix of experiences, particularly concerning cleanliness. Many guests pointed out significant issues with the general upkeep of the apartments. Common complaints involved dirty couches, stained curtains, dusty furniture and unclean floors. Specific areas of concern include the bathrooms, kitchens and the condition of the bedding. Several guests mentioned finding hair from previous occupants, dirty dishes, dead flies and even cobwebs. There were also complaints about unpleasant odors and inadequate cleaning supplies.
While the cleanliness was a major downside, guests appreciated the beautiful surroundings of the hotel and found the staff to be very friendly and accommodating. Despite the shortcomings, some visitors mentioned that the apartments were functional, suggesting a basic level of comfort. However, the overall consensus indicates that the management needs to address the cleaning standards to enhance the guest experience at the residence.
Staff
At Vacancéole - Résidence Le Birdie, the staff receives high marks for their friendliness and helpfulness. Guests often describe the team as kind, cheerful and accommodating with a particularly warm reception that tends to leave a positive impression. The gentleman at the check-in counter is often highlighted for his pleasant demeanor and helpful advice. Many guests note the staff’s genuine attentiveness and the welcoming atmosphere they create.
However, there are a few areas for improvement. Some guests experienced limited availability of staff and occasional challenges with communication, particularly for non-French speakers. Additionally, there have been rare instances where the staff's effort to provide necessary information and overall respect was found wanting.
Despite these occasional hiccups, the overall consensus remains that the team at Vacancéole - Résidence Le Birdie contributes significantly to a positive stay with their kind and friendly service.
Wi-Fi
Guests who have stayed at Vacancéole - Résidence Le Birdie have consistently highlighted significant issues with the hotel's WiFi. Numerous reviews mention that the WiFi connection is poor, weak or even completely non-existent. Many guests found it impossible to connect, describing the WiFi as hardly usable or catastrophic. Some also noted there was no 4G as an alternative. These critical comments indicate that reliable internet access is a major concern at this residence.
Pool
The guest reviews for Vacancéole - Résidence Le Birdie highlight a generally positive experience with the pool facilities, noting both an indoor and outdoor pool. Many guests praised the cleanliness and maintenance of the pools, remarking that the swimming areas met or exceeded their expectations. The pleasant and sizable pools were particularly favored for their tranquility and were appreciated by families for children's enjoyment, especially the heated indoor pool.
However, there were some issues noted by guests. The indoor pool was out of order for a week, which was disappointing for some who specifically chose the accommodation for this feature. There are complaints about the outdoor pool being closed prematurely for the season and intermittent closures for maintenance. A few reviews mentioned the limited availability of umbrellas and no sun loungers, making it less ideal for relaxation at times. Additionally, some found the swimming pool a bit crowded and noted that its size appeared smaller in person than pictured online.
Overall, while the pool facilities are generally enjoyed for their cleanliness and appeal, certain operational shortcomings like maintenance and availability of amenities might affect the experience.
Parking
Vacancéole - Résidence Le Birdie offers accessible and free parking, a feature appreciated by many guests. The location is convenient with parking facilities that are easy to use and contribute to the overall tranquility and natural ambiance of the site. There's a large parking area, making it generally easy and convenient to park. However, it should be noted that there might not always be enough parking spaces for everyone and there is no designated parking for bicycles. Despite these points, the combination of spacious, comfortable lodgings and the availability of free parking generally enhances the convenience and appeal for visitors.
Yes, Vacancéole - Résidence Le Birdie has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.
No, a spa isn't available at Vacancéole - Résidence Le Birdie.
Yes, Vacancéole - Résidence Le Birdie welcomes dogs.
Yes, parking facilities are available at Vacancéole - Résidence Le Birdie.
No, Vacancéole - Résidence Le Birdie doesn't have a gym.