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Summary of reviewsThe Hampton Inn & Suites Phoenix/Gilbert consistently receives high marks from guests, particularly for its prime location. The hotel's proximity to numerous restaurants, shopping areas and the freeway makes it an ideal choice for visitors. It’s also conveniently close to the Mesa airport, which is a major plus for travelers. The area around the hotel is praised for being quiet and clean, contributing to a pleasant stay.
The complimentary breakfast is another highlight with guests frequently describing it as good to fantastic. The variety of options accommodates diverse tastes and diets and the breakfast offerings include tasty items like waffles, including unique choices such as chocolate waffles. The friendly kitchen staff further enhances the breakfast experience, making it particularly memorable.
Rooms at the Hampton Inn & Suites Phoenix/Gilbert are praised for their cleanliness and spaciousness. Guests appreciate the comfortable beds and well-supplied amenities. While some rooms may benefit from updates, the general consensus is that the accommodations are clean, comfortable and spacious, offering a cozy environment for visitors.
Cleanliness remains a standout feature with guests frequently mentioning the hotel’s exceptionally clean conditions both in rooms and common areas. Despite ongoing construction, the hotel maintains high standards of cleanliness and organization and the meticulously maintained outdoor areas contribute to a peaceful environment.
The staff at Hampton Inn & Suites Phoenix/Gilbert consistently impresses guests with their friendly and professional service. Individual staff members receive specific commendations for their helpfulness and politeness, notably Patrick for his professionalism and Michelle at the front desk for her friendliness. The attentiveness and welcoming nature of the staff significantly enhance the overall experience.
Opinions on the beds are somewhat varied. Many guests find the beds to be very comfortable, though a few note that they are a bit firm or hard. Despite some mixed feedback, the general sentiment leans towards positive with many appreciating the comfort provided.
Overall, the Hampton Inn & Suites Phoenix/Gilbert stands out for its excellent location, clean and comfortable accommodations, comprehensive breakfast and exceptional staff service, making it a top choice for a variety of travelers’ needs. Show more
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Categories
Dog Friendly Hotel
This hotel welcomes two pets up to 75 lbs, offering convenient pet relief areas and a pet-friendly stay. The pet fee is $75 for stays of 1 to 4 nights and $125 for longer stays.
Hotel with Free Wi-Fi
Hampton Inn & Suites are known for offering free Wi-Fi as a standard amenity. The hotel is committed to providing reliable internet access, suitable for both business and leisure travelers.
3-Star Hotel
The hotel is known for its wonderful staff and comfortable rooms and suites. The hotel also provides complimentary breakfast, a fitness center, and an outdoor pool.
Hotel with Outdoor Pool
This hotel offers an outdoor pool and spa for guests to relax and bask in the Arizona sun.
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
Room Types
King Room with King Bed - Non-SmokingThis spacious non-smoking room provides a 42-inch flat-screen TV, work desk and chair with ottoman.
Room with Two Queen Beds - Non-SmokingThis spacious non-smoking room provides a 42-inch flat-screen TV, work desk and chair with ottoman.
King Studio with Sofa Bed - Non-SmokingThis spacious non-smoking studio suite provides a 42-inch flat-screen TV, work desk and a sofa bed.
King Studio with BalconyThis studio is air-conditioned and features a flat-screen TV with cable channels, a tea and coffee maker and heating. The unit offers 1 bed.
King Room - Hearing Access/Non-SmokingThe unit offers 1 bed.
One-Bedroom King Suite - Non-SmokingThe suite provides air conditioning, a tea and coffee maker, heating and a flat-screen TV with cable channels.
Guest Reviews
8.4
Very Good
Location
The Hampton Inn & Suites Phoenix/Gilbert is highly regarded for its prime location, making it a top choice for travelers. Guests consistently highlight its proximity to a wide range of restaurants, shopping areas and the freeway, which adds to the convenience for visitors. The central placement of the hotel ensures it is close to key destinations and events, which is particularly appreciated by those attending local functions or visiting family.
Additionally, the hotel is easily accessible and not far from the Mesa airport, providing further convenience for those flying in. Reviewers find the area to be quiet and clean, contributing to a pleasant stay. The friendly and attentive staff, alongside the comfortable accommodations, complement the excellent location, rounding out a satisfying experience for guests. Overall, the Hampton Inn & Suites Phoenix/Gilbert stands out as a well-located, well-maintained choice for a variety of travelers' needs.
Breakfast
The guest reviews for breakfast at the Hampton Inn & Suites Phoenix/Gilbert are overwhelmingly positive. Guests often described the breakfast as good, very good and even fantastic with specific praise for the variety of options available to accommodate different tastes and diets. Many noted that the breakfast was amazing, hot and filling with multiple choices making it a very complete and satisfying experience. Highlights included the great-tasting waffles, particularly the unique chocolate waffles. The friendly kitchen staff also received commendations for enhancing the breakfast experience. Overall, the hotel's breakfast was consistently described as above average with some guests claiming it was the best breakfast bar they had ever encountered during their travels.
Rooms
The rooms at Hampton Inn & Suites Phoenix/Gilbert are frequently praised for their cleanliness and spaciousness. Guests often describe the accommodations as clean, comfortable and well-supplied. Many have noted the ample size of the rooms with some describing them as very large or perfectly sized. Comfortable beds are a consistent highlight, contributing to the overall sense of coziness. Additionally, rooms are equipped with good storage and adequate lighting, particularly beneficial for groups or families. Despite some guests mentioning that the rooms could benefit from updates, the general sentiment remains positive regarding the room quality and comfort.
Beds
The beds at Hampton Inn & Suites Phoenix/Gilbert received varied feedback from guests. Many found the beds to be highly comfortable with several reviews highlighting the beds as great, very comfy and very comfortable. Some guests, however, noted that the beds were a little hard or quite firm, but not necessarily uncomfortable. A few reviews mentioned that the beds and pillows were not comfortable, indicating some inconsistency in guest experiences. Overall, while many visitors appreciated the comfort of the beds, opinions on firmness and comfort showed some variability.
Cleanliness
The Hampton Inn & Suites Phoenix/Gilbert impresses with its exceptional cleanliness and welcoming atmosphere. Guests repeatedly highlight the super clean conditions of both the rooms and common areas. The rooms are noted to be newly remodeled, modern and spacious, contributing to a comfortable stay. Despite undergoing construction, the hotel maintains high standards of cleanliness and organization, garnering praise for its well-kept facilities. Additionally, the staff receives frequent commendations for being friendly, kind and helpful, enhancing the overall experience. The hotel also offers a peaceful environment with meticulously maintained outside areas. Its convenient location adds to the appeal, making it a comfortable and accessible choice for travelers.
Staff
The staff at Hampton Inn & Suites Phoenix/Gilbert consistently impresses guests with their outstanding service and professionalism. Numerous reviewers commend the team for being wonderful, friendly and highly accommodating. Specific mentions of staff members, such as Patrick, highlight helpfulness, politeness and professionalism, while Michelle at the front desk is noted for being exceptionally friendly and a pleasure to converse with. Guests frequently describe the staff as attentive, warm and inviting, which significantly enhances the overall experience at this hotel. The combination of friendly staff and a great location makes it a memorable stay for visitors. Despite a few mixed impressions, the characteristic friendliness and professionalism of the staff at Gilbert Hampton remain a standout feature according to guest reviews.
Yes, Hampton Inn & Suites Phoenix/Gilbert has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hampton Inn & Suites Phoenix/Gilbert.
Yes, Hampton Inn & Suites Phoenix/Gilbert welcomes dogs.
No, parking facilities aren't available at Hampton Inn & Suites Phoenix/Gilbert.
Yes, Hampton Inn & Suites Phoenix/Gilbert has a gym.