Situated right on top of the Higashiyama Hills, The Westin Miyako Hotel Kyoto offers unparalleled service and views over the ancient capital of Kyoto. Designed to provide the utmost comfort and relaxation to all its guests, the hotel features comfortable and elegant guestrooms, 5 excellent restaurants, while it is located very close to many popular attractions.
Summary of reviews
The Westin Miyako Kyoto is a hotel that truly values its guests' comfort and satisfaction. The staff are exceptional, going above and beyond to ensure a pleasant stay. They are friendly, helpful and well-trained, providing guests with the normal Westin service they expect. The attention to cleanliness is noticeable, leaving guests feeling at ease. The staff's coordination and attention to detail contribute to a sense of comfort and security. Although some guests may have had slight language or staffing concerns, the hospitality, attentiveness and kindness from The Westin Miyako Kyoto's personnel make for a memorable stay.
Dusit Thani Kyoto is highly regarded by guests for its exceptional five-star experience, combining luxurious amenities with a welcoming atmosphere. The hotel's convenient and central location near Kyoto Station offers easy access to public transportation, making it an excellent base for exploring the city. It is nestled in a quiet residential neighborhood, providing a serene retreat despite its proximity to bustling areas. The property's cleanliness and sophisticated, contemporary decor contribute to a positive stay, with professional staff enhancing this experience.
The breakfast at Dusit Thani Kyoto is a standout feature, renowned for its variety, exceptional quality, and delicious options like French toast and pancakes. Guests enjoy the elegant setting overlooking a beautiful patio, although some note small portions and high pricing. Dinner is equally impressive, with delightful Thai and Japanese offerings, including memorable dishes at Koyo restaurant. Despite minor inconsistencies, the dining experience is bolstered by professional chefs and an interactive element of live dish preparation.
The hotel rooms offer a luxurious and spacious environment, praised for their meticulous design, comfortable beds, and convenient features such as two sinks and a bathing lounge. With twice-daily room service and amenities like free water and coffee, guests find the accommodations to be both relaxing and practical.
Dusit Thani Kyoto excels in cleanliness, maintaining a pristine and stylish environment throughout. Its attentive staff, characterized by politeness and proficiency in English, enhance the guest experience with friendly interactions and excellent service. The spa facilities, offering top-notch massages and soothing Thai treatments, are a highlight for guests seeking relaxation.
Additional amenities include a small but well-maintained gym and a delightful indoor pool, offering a comfortable workout and relaxation environment. However, family-friendly facilities are limited, as children’s access to the pool and certain areas is restricted, making the hotel more suited to couples or families without children.
Overall, guests describe their stay at Dusit Thani Kyoto as amazing and extraordinary, reflecting the authentic five-star hospitality and elegant design. Despite minor areas for improvement, the hotel's luxurious ambiance, outstanding service, and commitment to guest satisfaction ensure a memorable experience, leaving many eager to return.