Hotel Gran Ultonia
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Summary of reviewsHotel Gran Ultonia is universally praised for its prime location in the heart of Girona, providing easy access to the city's historic old town, key attractions and public transportation. Despite its central setting, the hotel offers a tranquil and quiet environment, perfect for a restful stay. Guests particularly enjoy the stunning panoramic views from the rooftop terrace, which enhances their overall experience.
The breakfast at Hotel Gran Ultonia is a standout feature, receiving high marks for its quality and variety. The extensive buffet caters to diverse dietary needs, including options for cyclists, vegans and those with gluten and lactose intolerance. Guests appreciate the superb selection of fresh fruit juices, pastries and Catalan dishes, noting that the breakfast is very satisfying and offers excellent value.
Dining at the hotel also includes a memorable experience at the rooftop bar, which is celebrated for its pleasant ambiance, city views and high-quality cocktails. While dinner experiences are mixed, the overall dining and bar offerings, especially the rooftop terrace, are well-received.
The rooms at Hotel Gran Ultonia are highly regarded for their comfort, cleanliness and spaciousness. Guests frequently mention the modern bathrooms, quality furnishings and soundproofing that ensure a restful environment. The thoughtful room layouts and amenities, combined with the high standards of cleanliness, contribute to an enjoyable stay.
The hotel's exceptional staff is consistently recognized for their friendliness, professionalism and attentiveness. Guests appreciate the warm and welcoming atmosphere created by the courteous reception and housekeeping staff, who go above and beyond to ensure a smooth and pleasant stay.
Hotel Gran Ultonia also receives positive feedback for its strong and reliable Wi-Fi, secure parking options and well-maintained EV charging facilities. The gym, although small, is appreciated for its 24/7 availability and basic workout options.
Families find Hotel Gran Ultonia to be a welcoming environment with spacious family rooms and a variety of family-friendly amenities. The pet-friendly policies and tailored meal options for children further enhance the hotel's appeal for family stays.
In summary, Hotel Gran Ultonia excels in location, breakfast offerings, room comfort, cleanliness and staff service. Its additional amenities, such as the rooftop terrace, reliable Wi-Fi and family-friendly environment, make it an ideal choice for travelers exploring Girona.
Categories
The breakfast at Hotel Gran Ultonia is a standout feature, receiving high marks for its quality and variety. The extensive buffet caters to diverse dietary needs, including options for cyclists, vegans and those with gluten and lactose intolerance. Guests appreciate the superb selection of fresh fruit juices, pastries and Catalan dishes, noting that the breakfast is very satisfying and offers excellent value.
Dining at the hotel also includes a memorable experience at the rooftop bar, which is celebrated for its pleasant ambiance, city views and high-quality cocktails. While dinner experiences are mixed, the overall dining and bar offerings, especially the rooftop terrace, are well-received.
The rooms at Hotel Gran Ultonia are highly regarded for their comfort, cleanliness and spaciousness. Guests frequently mention the modern bathrooms, quality furnishings and soundproofing that ensure a restful environment. The thoughtful room layouts and amenities, combined with the high standards of cleanliness, contribute to an enjoyable stay.
The hotel's exceptional staff is consistently recognized for their friendliness, professionalism and attentiveness. Guests appreciate the warm and welcoming atmosphere created by the courteous reception and housekeeping staff, who go above and beyond to ensure a smooth and pleasant stay.
Hotel Gran Ultonia also receives positive feedback for its strong and reliable Wi-Fi, secure parking options and well-maintained EV charging facilities. The gym, although small, is appreciated for its 24/7 availability and basic workout options.
Families find Hotel Gran Ultonia to be a welcoming environment with spacious family rooms and a variety of family-friendly amenities. The pet-friendly policies and tailored meal options for children further enhance the hotel's appeal for family stays.
In summary, Hotel Gran Ultonia excels in location, breakfast offerings, room comfort, cleanliness and staff service. Its additional amenities, such as the rooftop terrace, reliable Wi-Fi and family-friendly environment, make it an ideal choice for travelers exploring Girona.
Hotel for Honeymoon
Situated in Girona, this hotel offers comfortable accommodations and a convenient location. Its rooftop bar with stunning views provides a romantic setting for couples to enjoy.
Family Friendly Hotel
While specific family amenities aren't detailed, its central location in Girona makes it a convenient base for exploring family-friendly attractions.
Dog Friendly Hotel
Hotel Gran Ultonia welcomes pets and is situated close to the historic Barri Vell district. It offers a comfortable and convenient stay for pet owners.
Hotel near Nightlife Spots
Located on Gran Via de Jaume I in Girona, Hotel Gran Ultonia shares the same prime location as Hotel Ultonia, granting guests convenient access to the nightlife around Plaça de la Independència and Plaça de Sant Feliu. The rooftop bar access enhances the appeal for nightlife enthusiasts.
Business Hotel
Located centrally in Girona, this hotel is well-suited for business travelers, close to the Girona Cathedral. It offers essential amenities and services that cater to business needs.
Hotel with Parking
This hotel offers secure on-site parking for guests, providing convenient access to the hotel. It is open 24 hours a day, and guests can access it directly from reception. The hotel also provides an exclusive area for temporary parking during check-in.
EV charging stations
Accessible Hotel
The hotel offers 6 completely adapted rooms, along with accessible common toilets, ramps, and multiple lifts. The reception is two-level adapted, and interior circulation is obstacle-free with sufficiently wide hallways. Wheelchair-accessible parking, concierge desk, registration desk, business centre, restaurant, lounge, and rooftop terrace are provided. In-room adaptations include emergency telephones and showers with folding seats and fixed handrails.
Hotel with Gym
Hotel Gran Ultonia provides a well-maintained gym equipped with modern machines, available 24/7 for guest convenience. Despite being small, it offers a basic setup suitable for essential workouts.
Hotel with EV Charging Stations
The hotel provides reliable EV charging facilities within its underground parking. Multiple guests have highlighted the convenience and effectiveness of the two functional EV charging stations, making it ideal for eco-conscious travelers.
4-Star Hotel
This 4-star hotel is centrally located and offers a great stay. Rooms include amenities such as a minibar, in-room safe, desk, and blackout curtains.
Hotel Taking Steps Towards Sustainability
Romantic Hotel
Guest Reviews
'Hotel Gran Ultonia' boasts a prime location that reviewers consistently praise for its exceptional convenience and centrality. Situated within a few minutes' walk of Girona's historic old town, Independence Square and a multitude of restaurants and cafés, the hotel is ideally positioned for both exploring the city's famed sights and enjoying its culinary delights.
Nestled in the heart of Girona, the hotel's proximity to key attractions such as the Cathedral, the Onyar River and various monuments makes it a perfect hub for tourists. Despite its central location, guests highlight the tranquility and quietness of the surroundings, providing a peaceful retreat after a day of sightseeing.
The convenience extends to transportation as well, being close to the train and bus stations, which makes the hotel easily accessible for travelers. Additionally, the availability of private parking adds an extra layer of ease for those arriving by car.
The rooftop terrace offers stunning panoramic views, enhancing the overall experience and allowing guests to unwind while taking in the city's beauty. With a perfect blend of centrality, accessibility and serene environment, 'Hotel Gran Ultonia' stands out as an ideal choice for those wishing to explore Girona on foot or simply enjoy a comfortable and well-located stay.
Hotel Gran Ultonia's breakfast offerings receive consistent praise for their quality and variety, making it one of the hotel’s highlighted features. Guests frequently note the breakfast buffet's extensive selection, from traditional Catalan dishes to fresh fruits, cereals and pastries. Many reviews applaud the inclusion of options catered to cyclists, vegans and those with gluten and lactose intolerance, contributing to a highly versatile, inclusive meal experience. Portions are described as abundant and satisfying with the breakfast deemed excellent value for money.
Positive feedback often highlights the superb quality of food with specific mentions of the delicious fresh fruit juices and the exceptional variety overall. The breakfast is described as very filling with a fantastic selection that ensures all guests find something to their liking. The breakfast service and staff also receive commendations, contributing to an enjoyable dining experience.
However, some reviews suggest areas for improvement, such as more variety in hot dishes and better coffee quality. A few guests found the breakfast buffet slightly overpriced or lacking in options, specifically regarding croissants and hot foods like French omelets.
Notwithstanding the occasional criticism, the general consensus portrays Hotel Gran Ultonia’s breakfast as a significant part of the stay, offering varied, high-quality options that cater to a broad spectrum of dietary preferences and needs.
Hotel Gran Ultonia's dining and bar offerings provide a memorable experience despite some inconsistencies. The rooftop bar stands out as a highlight, receiving numerous accolades for its pleasant atmosphere, panoramic city views and extended hours. Guests have enjoyed a variety of high-quality cocktails, tapas and snacks with the bar staff praised for their politeness and expertise. The rooftop terrace is particularly celebrated for its lovely ambiance and ample seating, making it an ideal spot for an evening drink or a nightcap.
Breakfast at the hotel also garners positive feedback with a wide selection available and well-maintained buffet options ensuring a good start to the day. However, dinner experiences are mixed. While many guests found the dinner to be great, simple yet high-quality and particularly charming at sunset, others noted that the quality of some tapas could be improved and there were occasional issues with restaurant availability during peak times.
Overall, the rooftop bar and terrace are key features of the dining experience at Hotel Gran Ultonia, offering guests a superb place to unwind with excellent drinks and views, even if the onsite dining options might not always meet expectations.
Hotel Gran Ultonia's rooms have garnered high praise for their exceptional comfort, cleanliness and spaciousness. Guests commonly highlight the large, well-maintained rooms featuring modern bathrooms and quality furnishings. Soundproofing across the rooms ensures a serene atmosphere, ideal for rest. The decor is regularly described as beautiful and cozy, meeting the expectations of visitors seeking a blend of style and practicality.
Many visitors appreciate the thoughtful room layouts and amenities such as easily regulated room temperatures, useful fridges and adequate wardrobe space. The facilities cater well to various needs, including family suites and accessible rooms designed for guests with disabilities. Bathrooms, often described as luxurious, offer great amenities like large showers and walk-in options, ensuring a comfortable stay.
The hotel's cleanliness stands out with many reviews mentioning the rooms' immaculate condition upon arrival. The rooms are not only spacious but also well-furnished and equipped with necessary amenities, making them suitable for long stays. Additionally, the comfortable beds and overall room comfort receive frequent commendations.
Despite some minor concerns about lighting and views from certain rooms, Hotel Gran Ultonia presents itself as a consistently reliable option for visitors. The convenient central location adds to the hotel's appeal, ensuring guests are well-situated to explore Girona. Overall, the hotel offers a high standard of accommodation that exceeds the expectations of many travelers.
Hotel Gran Ultonia seems to garner significant praise for its bedding with many reviewers highlighting their comfortable sleeping experiences. The beds stood out for their good support and cozy arrangements with multiple guests noting that they were clean, well-prepared and inviting. The majority of reviews described the beds as very comfortable with some mentioning spacious and super king-size options that enhanced their stay. Though some mentioned the beds being mildly uncomfortable or too firm, the overall sentiment leaned heavily towards satisfaction with the bedding quality.
Beyond the beds themselves, the bedding and mattresses were often lauded for providing a restful experience. Some feedback pointed out that the pillows could be too soft or uncomfortable, but this did not significantly detract from the general comfort. Overall, Hotel Gran Ultonia seems to provide an excellent sleeping environment, contributing positively to the guests' stay.
Hotel Gran Ultonia consistently impresses guests with its exceptional standards of cleanliness. Visitors frequently describe the hotel as very clean and spotless with many noting that the facility’s cleanliness exceeded their expectations. Rooms are lauded for being clean, immaculate and well-maintained, contributing to a comfortable and hygienic stay. Common areas, facilities and bathrooms are equally praised for their cleanliness, being described as tidy, neat and superbly maintained.
Particularly noteworthy are the daily cleaning services, which ensure that rooms are consistently refreshed and well-prepared for guests. The hotel's modern amenities and rooms are also highlighted as being clean and spacious, providing a welcoming atmosphere. Even the smallest details, such as spotless bedding and well-maintained bathrooms, receive positive mentions.
In summary, Hotel Gran Ultonia stands out for its impeccable cleanliness, making it an ideal choice for travelers seeking a spotless and well-maintained environment during their stay.
Hotel Gran Ultonia consistently receives high praise for its exceptional staff. The hotel team is broadly characterized as friendly, professional and attentive. Guest reviews frequently highlight the warm and welcoming atmosphere created by the courteous reception and front desk personnel, who are noted for their efficiency and helpfulness. The housekeeping staff also garners positive remarks for their consistency and thoroughness.
Guests appreciate the exemplary customer service with many mentioning the staff's willingness to go above and beyond to meet their needs. The reception team, in particular, comes highly regarded for their informative and well-organized manner, often communicating effectively in multiple languages, including French.
The staff's professional demeanor is commended and their training appears to be thorough, contributing to a seamless and enjoyable stay for guests. Particularly well-received are the staff members at check-in, who ensure a smooth and pleasant arrival experience. Despite a few comments about impersonal or grumpy receptionists, the general consensus remains overwhelmingly positive with many guests expressing gratitude for the attentive and kind service they received.
Overall, the staff at Hotel Gran Ultonia play a crucial role in delivering a high standard of hospitality, making it a popular choice for travelers seeking a warmly welcoming and professional hotel experience.
Hotel Gran Ultonia boasts a reputation for offering excellent Wi-Fi with many guests highlighting its strong and consistent signal throughout the property. The internet access is described as fast and reliable with high-speed internet available in the rooms. Guests appreciate the free Wi-Fi service available in all areas of the hotel, which ensures they can stay connected with ease. Although a few reviews mentioned occasional issues with connectivity and stability, the majority of guests found the Wi-Fi to be more than satisfactory for their needs. Overall, the Wi-Fi at Hotel Gran Ultonia seems to stand out as a positive feature for most visitors.
Hotel Gran Ultonia provides a gym that, while modest and quite small, is well-maintained and equipped with some modern machines. Guests appreciate the 24/7 availability, ensuring flexible access for all schedules. However, the gym is described as having minimal equipment and a very basic setup, lacking advanced or sophisticated machines. The space itself is quite limited and could benefit from better ventilation. There are no weightlifting machines and no vending machine, although cleaning supplies are available for post-workout maintenance. Some guests noted the option for gym group classes, offering an additional exercise choice. Despite these limitations, it's functional for a basic workout and there are other gym options available nearby for those seeking more extensive facilities.
Hotel Gran Ultonia offers a variety of parking options with many guests noting the convenience and accessibility of its on-site and underground garages. The parking facilities are secure, clean and provide direct access to the hotel, adding a layer of comfort and ease for travelers. Many guests found the parking ample and user-friendly with easy access in and out of the hotel's premises. However, several reviews also highlight some challenges, particularly for those with larger vehicles. The underground parking garage can be tight and difficult to navigate for SUVs or long cars and some guests reported narrow spaces and tricky access points. Although there were limited parking options locally, the hotel’s parking deck and private underground spaces generally met expectations.
On the downside, a number of guests pointed out that the parking fees are relatively high and spots cannot always be reserved in advance, leading to occasional difficulties. Some visitors found the parking rules strict and the navigation within the garage complex. Nevertheless, for those needing secure and direct access to their vehicles, the hotel’s parking facilities prove to be mostly adequate and reliable.
Hotel Gran Ultonia offers a range of convenient services for electric vehicle owners with multiple mentions of reliable EV charging facilities. Guests frequently highlighted the availability of two functional EV charging stations within the hotel's underground parking garage. These facilities are noted to be effective and a great convenience for those traveling with electric vehicles. The positive feedback underscores the dependable nature of the EV services, making it an ideal choice for eco-conscious travelers. Parking options, including EV chargers, are available, although some guests noted an additional fee for the service. Overall, the provision of electric car charging facilities is a well-appreciated feature that complements the hotel's commitment to modern amenities.
Hotel Gran Ultonia stands out as a haven for families seeking a comfortable and welcoming stay. The hotel's family-friendly environment is carefully curated, featuring family rooms that are both spacious and well-kept with some even offering separate areas for kids. This thoughtful layout ensures that families can enjoy their time together while also having their own space when needed.
Guests repeatedly commend the hotel for its comprehensive family-friendly amenities and facilities, which are designed to accommodate families of various sizes, including specific rooms suitable for larger families with teenagers. Ideal for weekend retreats or special celebrations like a 50th wedding anniversary, the hotel offers a balanced blend of hospitality and practicality.
The staff at Hotel Gran Ultonia receive high praise for their helpfulness and politeness, contributing greatly to the family-friendly atmosphere. They are knowledgeable and responsive, enhancing the experience for guests of all ages. Additionally, the hotel caters well to young children with tailored meal options and numerous activities to keep little ones engaged.
Moreover, the hotel is noted for its pet-friendly policies, making it a great option for families traveling with furry companions. Many guests appreciate the pet-friendly amenities, such as provided dog bowls, which enhance the convenience and comfort of their stay.
In summary, Hotel Gran Ultonia excels in providing a welcoming and accommodating environment for families with a wide range of amenities and services designed to make family stays as enjoyable and stress-free as possible.
Hotel Gran Ultonia boasts a prime location for those eager to enjoy the vibrant nightlife of the area. Surrounded by numerous bars and restaurants, it offers an ideal spot for nightlife enthusiasts looking to explore nearby entertainment options. Guests highlight the lively rooftop bar as a particular standout, featuring beautiful panoramic views and a relaxing atmosphere perfect for an evening drink. The rooftop terrace garners praise for its cocktails and offers a wonderful spot to unwind while soaking in the city's best views. Despite occasional noise from the street below and neighboring rooms, the hotel's central location and proximity to various nightlife activities make it a convenient choice for visitors looking to immerse themselves in the local scene. The unique and attractive rooftop setting with a good atmosphere and great amenities adds a special touch to the overall experience, making it a favorite among guests.
Hotel Gran Ultonia consistently delivers a true four-star experience with its solid amenities and high-quality services. Guests appreciate the hotel's adherence to four-star standards, highlighting the excellent quality of the facilities and the comfort of the accommodations. The location is particularly praised for being perfect and ideal for visitors. Many guests have positively noted the breakfast as a four-star affair, adding value to their stay. The staff and service levels also meet the expectations associated with a four-star hotel.
However, not all reviews are uniformly positive. Some guests feel that certain amenities, such as the breakfast room, fall short of four-star expectations, likening it more to a canteen. The hotel is sometimes seen as basic for its rating with some guests suggesting that the three-star option might provide a better price-to-service ratio. Despite these occasional criticisms, the general consensus is that Hotel Gran Ultonia largely meets the standards and expectations of a four-star establishment, offering a predominantly positive experience.
Hotel Gran Ultonia emerges as a fitting choice for business travelers, offering convenient and quick check-in coupled with business-friendly facilities. The hotel provides ample conference rooms and amenities that cater well to business needs, making it an excellent option for business trips. Guests frequently noted the hotel's strategic location, which proves advantageous for those traveling for work-related purposes.
The attentive and helpful staff enhanced the overall experience with many reviews highlighting their friendliness and willingness to assist. However, there were occasional mentions of service issues, such as language barriers on the rooftop terrace, but these were exceptions rather than the norm.
The hotel consistently delivers decent services and a satisfactory business setting. It positions itself well within its price range and meets the expectations of business travelers effectively, offering a combination of necessary conveniences and proper service. With a professional environment and businessy vibes, Hotel Gran Ultonia stands out as a solid choice for those on work-related stays.
Hotel Gran Ultonia is highly praised for its accessibility features, making it a suitable choice for guests with disabilities. The hotel offers accessible rooms and bathrooms, including spacious walk-in showers equipped with toiletries. The facilities are well adapted for disabled persons, ensuring that every part of the stay is accessible.
Guests have found the overall accessibility of the hotel to be commendable, highlighting the availability of good lift services and decent accessible services. The accessible parking spaces and entry points further enhance the convenience for guests with limited mobility. The hotel’s location is also well-regarded for its ease of access on foot and overall accessibility.
Moreover, the hotel adheres to ADA compliance, contributing to its good accessibility ratings. The establishment is clean with specially adapted areas for disabled guests, making it a pleasant and accessible stay. While there are a few nuanced considerations regarding accessibility, the general consensus points to a positive experience for PWD (persons with disabilities).
Hotel Gran Ultonia stands out as an ideal honeymoon destination, capturing guests with its perfect blend of romance and comfort. The hotel’s prime location contributes to its allure, making it a great choice for a memorable honeymoon. Notably, the rooftop bar receives high praise for its stunning views and romantic sunset ambiance, providing a lovely setting to wind down with a drink at the end of a busy day. The hotel also offers special honeymoon packages, adding an extra touch of exclusivity and romance to the experience. With prompt and attentive service, guests feel well-cared for, making Hotel Gran Ultonia a highly recommended spot for honeymooners.
Located in a picturesque neighborhood, Hotel Gran Ultonia offers a truly romantic stay for couples seeking a blend of luxury and scenic beauty. Guests frequently highlight its great rooftop cocktail bar, which provides stunning views of the hills and a romantic atmosphere perfect for intimate evenings. The beautifully styled rooms and spacious accommodations further enhance the romantic setting, making it an ideal spot for a quiet and cozy retreat.
The central location of the hotel allows easy access to city center attractions, while still maintaining a serene and romantic environment. The rooftop terrace stands out as a favorite feature among guests, often described as a wonderful place to enjoy a cocktail and take in the breathtaking views. Whether for a short stopover or a longer getaway, Hotel Gran Ultonia delivers a memorable romantic experience with its perfect blend of comfort and charm.
Hotel Gran Ultonia stands out as an exceptional choice for travelers with dogs, offering a array of amenities and services designed to ensure a comfortable stay for both pets and their owners. Guests frequently highlight the hotel's genuinely pet-friendly attitude and the warm welcome extended to furry companions. The hotel provides thoughtful touches like complimentary dog bags and dog bowls, making it clear that pets are cherished guests.
The centrally located hotel allows dogs in guest rooms and even has a pet-friendly rooftop terrace, offering convenient and enjoyable spaces for pets. Most guests appreciated that there are no extra charges for pets, although a few noted that there could be surcharges for small dogs. Despite this, the overall sentiment is positive with many guests emphasizing the lack of extra fees as a significant perk.
Remarkable customer service is a recurring theme, especially from the cleaning staff who are noted to be exceptionally friendly towards pets. However, some guests did mention that the front desk reception could improve their friendliness to match that of the rest of the team.
The hotel's pet policy is flexible, allowing dogs with some restrictions, ensuring that pets are safe while maintaining a balance for all guests. Areas for improvement include the addition of pet beds or cushions, which would enhance the overall pet comfort.
Overall, Hotel Gran Ultonia is viewed as a haven for dog owners, providing all the essentials with a commendable level of service, making it a go-to destination for those looking to travel with their pets.
Location Show Map
Location
Nestled in the heart of Girona, the hotel's proximity to key attractions such as the Cathedral, the Onyar River and various monuments makes it a perfect hub for tourists. Despite its central location, guests highlight the tranquility and quietness of the surroundings, providing a peaceful retreat after a day of sightseeing.
The convenience extends to transportation as well, being close to the train and bus stations, which makes the hotel easily accessible for travelers. Additionally, the availability of private parking adds an extra layer of ease for those arriving by car.
The rooftop terrace offers stunning panoramic views, enhancing the overall experience and allowing guests to unwind while taking in the city's beauty. With a perfect blend of centrality, accessibility and serene environment, 'Hotel Gran Ultonia' stands out as an ideal choice for those wishing to explore Girona on foot or simply enjoy a comfortable and well-located stay.
Breakfast
Positive feedback often highlights the superb quality of food with specific mentions of the delicious fresh fruit juices and the exceptional variety overall. The breakfast is described as very filling with a fantastic selection that ensures all guests find something to their liking. The breakfast service and staff also receive commendations, contributing to an enjoyable dining experience.
However, some reviews suggest areas for improvement, such as more variety in hot dishes and better coffee quality. A few guests found the breakfast buffet slightly overpriced or lacking in options, specifically regarding croissants and hot foods like French omelets.
Notwithstanding the occasional criticism, the general consensus portrays Hotel Gran Ultonia’s breakfast as a significant part of the stay, offering varied, high-quality options that cater to a broad spectrum of dietary preferences and needs.
Dinner
Breakfast at the hotel also garners positive feedback with a wide selection available and well-maintained buffet options ensuring a good start to the day. However, dinner experiences are mixed. While many guests found the dinner to be great, simple yet high-quality and particularly charming at sunset, others noted that the quality of some tapas could be improved and there were occasional issues with restaurant availability during peak times.
Overall, the rooftop bar and terrace are key features of the dining experience at Hotel Gran Ultonia, offering guests a superb place to unwind with excellent drinks and views, even if the onsite dining options might not always meet expectations.
Rooms
Many visitors appreciate the thoughtful room layouts and amenities such as easily regulated room temperatures, useful fridges and adequate wardrobe space. The facilities cater well to various needs, including family suites and accessible rooms designed for guests with disabilities. Bathrooms, often described as luxurious, offer great amenities like large showers and walk-in options, ensuring a comfortable stay.
The hotel's cleanliness stands out with many reviews mentioning the rooms' immaculate condition upon arrival. The rooms are not only spacious but also well-furnished and equipped with necessary amenities, making them suitable for long stays. Additionally, the comfortable beds and overall room comfort receive frequent commendations.
Despite some minor concerns about lighting and views from certain rooms, Hotel Gran Ultonia presents itself as a consistently reliable option for visitors. The convenient central location adds to the hotel's appeal, ensuring guests are well-situated to explore Girona. Overall, the hotel offers a high standard of accommodation that exceeds the expectations of many travelers.
Beds
Beyond the beds themselves, the bedding and mattresses were often lauded for providing a restful experience. Some feedback pointed out that the pillows could be too soft or uncomfortable, but this did not significantly detract from the general comfort. Overall, Hotel Gran Ultonia seems to provide an excellent sleeping environment, contributing positively to the guests' stay.
Cleanliness
Particularly noteworthy are the daily cleaning services, which ensure that rooms are consistently refreshed and well-prepared for guests. The hotel's modern amenities and rooms are also highlighted as being clean and spacious, providing a welcoming atmosphere. Even the smallest details, such as spotless bedding and well-maintained bathrooms, receive positive mentions.
In summary, Hotel Gran Ultonia stands out for its impeccable cleanliness, making it an ideal choice for travelers seeking a spotless and well-maintained environment during their stay.
Staff
Guests appreciate the exemplary customer service with many mentioning the staff's willingness to go above and beyond to meet their needs. The reception team, in particular, comes highly regarded for their informative and well-organized manner, often communicating effectively in multiple languages, including French.
The staff's professional demeanor is commended and their training appears to be thorough, contributing to a seamless and enjoyable stay for guests. Particularly well-received are the staff members at check-in, who ensure a smooth and pleasant arrival experience. Despite a few comments about impersonal or grumpy receptionists, the general consensus remains overwhelmingly positive with many guests expressing gratitude for the attentive and kind service they received.
Overall, the staff at Hotel Gran Ultonia play a crucial role in delivering a high standard of hospitality, making it a popular choice for travelers seeking a warmly welcoming and professional hotel experience.
Wi-Fi
Gym
Parking
On the downside, a number of guests pointed out that the parking fees are relatively high and spots cannot always be reserved in advance, leading to occasional difficulties. Some visitors found the parking rules strict and the navigation within the garage complex. Nevertheless, for those needing secure and direct access to their vehicles, the hotel’s parking facilities prove to be mostly adequate and reliable.
EV charging stations
Family
Guests repeatedly commend the hotel for its comprehensive family-friendly amenities and facilities, which are designed to accommodate families of various sizes, including specific rooms suitable for larger families with teenagers. Ideal for weekend retreats or special celebrations like a 50th wedding anniversary, the hotel offers a balanced blend of hospitality and practicality.
The staff at Hotel Gran Ultonia receive high praise for their helpfulness and politeness, contributing greatly to the family-friendly atmosphere. They are knowledgeable and responsive, enhancing the experience for guests of all ages. Additionally, the hotel caters well to young children with tailored meal options and numerous activities to keep little ones engaged.
Moreover, the hotel is noted for its pet-friendly policies, making it a great option for families traveling with furry companions. Many guests appreciate the pet-friendly amenities, such as provided dog bowls, which enhance the convenience and comfort of their stay.
In summary, Hotel Gran Ultonia excels in providing a welcoming and accommodating environment for families with a wide range of amenities and services designed to make family stays as enjoyable and stress-free as possible.
Nightlife
4 Star
However, not all reviews are uniformly positive. Some guests feel that certain amenities, such as the breakfast room, fall short of four-star expectations, likening it more to a canteen. The hotel is sometimes seen as basic for its rating with some guests suggesting that the three-star option might provide a better price-to-service ratio. Despite these occasional criticisms, the general consensus is that Hotel Gran Ultonia largely meets the standards and expectations of a four-star establishment, offering a predominantly positive experience.
Business
The attentive and helpful staff enhanced the overall experience with many reviews highlighting their friendliness and willingness to assist. However, there were occasional mentions of service issues, such as language barriers on the rooftop terrace, but these were exceptions rather than the norm.
The hotel consistently delivers decent services and a satisfactory business setting. It positions itself well within its price range and meets the expectations of business travelers effectively, offering a combination of necessary conveniences and proper service. With a professional environment and businessy vibes, Hotel Gran Ultonia stands out as a solid choice for those on work-related stays.
Accessible
Guests have found the overall accessibility of the hotel to be commendable, highlighting the availability of good lift services and decent accessible services. The accessible parking spaces and entry points further enhance the convenience for guests with limited mobility. The hotel’s location is also well-regarded for its ease of access on foot and overall accessibility.
Moreover, the hotel adheres to ADA compliance, contributing to its good accessibility ratings. The establishment is clean with specially adapted areas for disabled guests, making it a pleasant and accessible stay. While there are a few nuanced considerations regarding accessibility, the general consensus points to a positive experience for PWD (persons with disabilities).
Honeymoon
Romantic
The central location of the hotel allows easy access to city center attractions, while still maintaining a serene and romantic environment. The rooftop terrace stands out as a favorite feature among guests, often described as a wonderful place to enjoy a cocktail and take in the breathtaking views. Whether for a short stopover or a longer getaway, Hotel Gran Ultonia delivers a memorable romantic experience with its perfect blend of comfort and charm.
Dog Friendly
The centrally located hotel allows dogs in guest rooms and even has a pet-friendly rooftop terrace, offering convenient and enjoyable spaces for pets. Most guests appreciated that there are no extra charges for pets, although a few noted that there could be surcharges for small dogs. Despite this, the overall sentiment is positive with many guests emphasizing the lack of extra fees as a significant perk.
Remarkable customer service is a recurring theme, especially from the cleaning staff who are noted to be exceptionally friendly towards pets. However, some guests did mention that the front desk reception could improve their friendliness to match that of the rest of the team.
The hotel's pet policy is flexible, allowing dogs with some restrictions, ensuring that pets are safe while maintaining a balance for all guests. Areas for improvement include the addition of pet beds or cushions, which would enhance the overall pet comfort.
Overall, Hotel Gran Ultonia is viewed as a haven for dog owners, providing all the essentials with a commendable level of service, making it a go-to destination for those looking to travel with their pets.
No, Hotel Gran Ultonia doesn't have any pool.
No, a spa isn't available at Hotel Gran Ultonia.
Yes, Hotel Gran Ultonia welcomes dogs.
Yes, parking facilities are available at Hotel Gran Ultonia.
Yes, Hotel Gran Ultonia has a gym.
Location Show Map
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