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Summary of reviewsHotel Twardowski offers a highly convenient location, especially for travelers planning trips to Krakow, Wieliczka and Zakopane. Positioned near the S7 highway and E77, the hotel ensures easy access and a quiet environment, thanks to its windows facing the forest. The hotel’s strategic position, combined with great parking facilities and friendly service, makes it a popular choice for those seeking convenience and accessibility.
The breakfast experience at Hotel Twardowski is varied with many guests praising the fresh and tasty offerings, particularly the delicious omelettes and generous portions. However, improvements could be made in variety and quality, as some guests find the breakfast modest and occasionally unappetizing.
Rooms at the hotel are generally spacious, comfortable and well-equipped, offering features like work desks and large bathroom facilities. Highlights include clean bedding and shared terraces on the first floor. While most guests find the rooms good value for money, there are occasional issues regarding cleanliness, such as unclean carpets and lingering odors.
Cleanliness is a mixed aspect of Hotel Twardowski. While many guests appreciate the clean and fragrant towels and tidy rooms, numerous complaints point to cleanliness oversights, such as dirty carpets, dusty corners and stained furniture. The bathroom conditions also require attention with reports of dirty tiles and moldy smells.
The hotel's staff receives high praise for their helpfulness, friendliness and accommodating nature. The owners, often noted for their excellent English and personal service, significantly contribute to the positive atmosphere. Despite a few isolated complaints about unprofessional behavior, the general sentiment highlights excellent customer service and a warm welcome from the staff.
The beds are another area with mixed feedback. Many guests find the mattresses very comfortable and the bedding clean and fresh. Nonetheless, some find issues with saggy mattresses, creaky beds and uncomfortable pillows.
Overall, Hotel Twardowski stands out for its excellent location, spacious rooms, friendly staff and comfortable beds, while areas like breakfast variety and consistent cleanliness present opportunities for improvement. Show more
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Categories
Small Hotel
Providing comfortable accommodations and friendly service, this hotel offers a pleasant stay. It’s well-suited for those looking for a relaxing experience outside the bustling city center.
Cheap Hotel
Accessible Hotel
Room Types
Single RoomA room featuring a TV and a radio. There is also a private bathroom with a shower.
Twin RoomA room featuring a TV and a radio. There is also a private bathroom with a shower.
Double RoomA room featuring a TV and a radio. There is also a private bathroom with a shower.
Guest Reviews
6.8
Rated
Location
Hotel Twardowski boasts an undeniably convenient location, especially advantageous for travelers. Positioned right by the highway, the hotel offers easy access to the main road leading to Krakow and Zakopane, making it an excellent starting point for those planning sightseeing trips outside of Krakow. The hotel’s proximity to the S7 highway and E77 ensures straightforward connectivity and accessibility.
Despite its nearness to busy roads, guests have noted the surprising quietness of the hotel, thanks to windows facing the forest which effectively block out traffic noise. This quiet environment, combined with a great parking facility and friendly service, offers a comfortable stay.
In summary, the hotel’s strategic location not only serves as a perfect base for exploring nearby attractions like Krakow, Wieliczka and Zakopane but also provides a cost-effective option for an overnight stay before a flight. This makes Hotel Twardowski a great choice for travelers seeking convenience and accessibility in their accommodations.
Breakfast
The breakfast at Hotel Twardowski garners mixed feedback. Many guests praised the breakfast, describing it as great, fresh and tasty. Several reviews highlight the delicious omelettes and the generous portions that leave guests satisfied. Some guests appreciated the option to request breakfast at a specific time, ensuring it is ready and convenient.
However, there are remarks about the simplicity and modesty of the offerings with some guests finding the breakfast relatively small and unvaried. A few reviews critically mentioned the use of cheap ingredients like ham and yellow cheese, as well as unappetizing hot dogs. For some, the breakfast experience fell short with terms like poor and even disaster used to describe it.
Overall, while some guests enjoy the quality and convenience of the breakfast at Hotel Twardowski, others feel improvements could be made in variety and freshness.
Rooms
Hotel Twardowski offers a variety of spacious and comfortable rooms that largely meet guests' expectations. Many visitors appreciate the large room sizes, cozy ambiance and luxurious feel of the accommodations. The rooms are well-equipped with convenient features such as work desks and large bathroom facilities, including expansive shower cabins. Additionally, some rooms offer the advantage of a shared terrace on the first floor, providing an extra space to relax.
Clean bedding and overall tidiness are noted as positive aspects, contributing to a good level of cleanliness in most cases. Guests find the rooms to be great value for the price, making it a suitable option for a stopover. However, several reviews point out cleanliness issues, such as inadequately cleaned carpets and unventilated spaces that resulted in unpleasant smells. Despite these drawbacks, the hotel's rooms are generally described as offering good size and comfort, aligning with the expectations set by the hotel's descriptions.
Beds
Hotel Twardowski has received several comments regarding the comfort of its beds. Guests have frequently mentioned the mattresses as being very comfortable, which contributes positively to their overall stay. The beds are also noted for their generous size with multiple reviews highlighting the spaciousness. Cleanliness is another strong point, as the bedding is consistently described as clean and fresh.
However, there are mixed opinions. Some guests found the beds uncomfortable with particular complaints about saggy and old mattresses. Issues such as creaking beds and pillows that were both malodorous and uncomfortable were also reported. Despite these negatives, the general sentiment leans towards the beds being comfortable and well-maintained.
Cleanliness
Hotel Twardowski has received mixed feedback regarding cleanliness. While several guests appreciated the clean and fragrant towels, as well as the tidy state of their rooms and bedding, a significant number of reviews highlighted various cleanliness issues that detracted from the overall experience.
On the positive side, many guests found their rooms to be clean with nice touches like clean beds and a generally good price for the clean accommodations. Some even noted that the place was clean and nice, which added to their comfort during their stay.
However, numerous guests pointed out issues such as dirty carpets, dusty corners, stained furniture and remnants of previous occupants, including hair and condom packaging. Problems extended to the bathrooms, where guests observed unclean tiles, a bad smell of mold and instances of diluted soap. Additionally, several reviews mentioned rooms harboring dirt, cobwebs and an overall dirty or untidy atmosphere.
Some specific complaints included rickety beds, yellowed duvets, flat pillows, dirty glasses and a pervasive bad odor that suggested dampness and neglect. Carpets, particularly in the corridors, were described as stained and guests found thick layers of dust and other cleanliness oversights that left much to be desired.
In conclusion, while there are pockets of cleanliness and some guests had no issues, the hotel struggles significantly with maintaining consistent cleanliness standards, often resulting in a notably unpleasant experience for many.
Staff
Hotel Twardowski has received numerous favorable remarks about its staff from guests. The standout points include the helpfulness and friendliness of the staff with many guests emphasizing the warm and accommodating nature of the team. The hotel's personnel, from the administrators to the receptionists, are described as very nice, cheerful and approachable.
The owners, particularly highlighted for their excellent command of English and personal involvement, contribute significantly to the positive atmosphere, often being noted for their friendliness and dedication. Guests frequently appreciated the owner's personal service, such as serving food themselves, which adds a personal touch to the hospitality.
Despite the overwhelmingly positive feedback, a few reviews indicated some dissatisfaction, mentioning instances of staff being unpleasant or indifferent to the facilities. However, these seem to be exceptions rather than the norm.
Overall, the staff at Hotel Twardowski is generally praised for their excellent customer service and friendly, helpful demeanor, contributing greatly to an enjoyable stay for most visitors.
No, Hotel Twardowski doesn't have any pool.
No, a spa isn't available at Hotel Twardowski.
No, Hotel Twardowski doesn't allow dogs.
No, parking facilities aren't available at Hotel Twardowski.