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Summary of reviewsMantra Sierra Grand, located in the heart of Broadbeach, offers an outstanding experience for travelers seeking both luxury and convenience. The hotel's prime location near the Pacific Fair Shopping Centre, pristine beaches, and a variety of dining and entertainment options makes it a top choice for vacationers. Guests appreciate the simple access to public transport, which allows easy exploration of the Gold Coast, as well as proximity to the Convention Centre and casino for added convenience.
The accommodations at Mantra Sierra Grand are spacious and well-appointed, often described as a home away from home. Visitors frequently commend the clean, modern apartments that feature large balconies with stunning ocean views, adding to the allure of their stay. Families and groups particularly enjoy the generous size of the units, complete with amenities like a well-equipped kitchen, heated spa, and pool facilities.
Despite some feedback on the need for minor maintenance updates, the cleanliness of the hotel is widely praised, with guests describing it as immaculate and the staff as exceptionally friendly and helpful. Teams led by standout members like Tamara, Josh, Ashlee, Liam, and Wendy are noted for their professional and attentive service, ensuring guests feel welcomed and cared for throughout their stay.
The hotel's fitness and leisure facilities receive high marks, with a well-equipped gym and both indoor and outdoor pools providing ample opportunity for relaxation and recreation. While the wifi service has been an area of critique, with issues in connectivity and lack of complimentary access, other aspects such as secure parking and comfortable bedding generally meet guest satisfaction.
Overall, Mantra Sierra Grand provides a luxurious and comfortable experience with a focus on satisfying guest needs. Its combination of location, amenities, and exceptional service make it a strong choice for travelers visiting Broadbeach, ensuring a memorable stay that blends relaxation with adventure. Show more
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Luxury Aparthotel
Soaring 30 levels above Broadbeach, this aparthotel offers stylish 1, 2, and 3 bedroom apartments and penthouses with breathtaking ocean views from private balconies. It provides superior resort facilities including a fully equipped gym, in-house theatre, tennis court, seasonally heated indoor and outdoor swimming pools, sauna, and steam room.
Aparthotel Taking Steps Towards Sustainability
Mantra Sierra Grand is listed on platforms that focus on eco-friendly hotels, suggesting a commitment to sustainable practices. These platforms often partner with hotels that have demonstrated environmental considerations.
Aparthotel with Swimming Pool
Mantra Sierra Grand includes a large outdoor pool and a heated indoor pool. The hotel offers great pool facilities.
Indoor Pool Outdoor Pool
Aparthotel with Tennis Courts
Located in Broadbeach, this aparthotel provides a tennis court as one of its resort facilities, alongside pools, gym, and sauna.
Skyscraper Aparthotel
Soaring 30 levels above Broadbeach, Mantra Sierra Grand offers stylish apartments with breathtaking ocean views. Its location is close to shopping centres, restaurants, and the Gold Coast Convention Centre.
Aparthotel with Indoor Pool
Mantra Sierra Grand is listed as a property with an indoor pool.
Aparthotel near The Beach
Aparthotel with Parking
Aparthotel with Gym
Aparthotel with Outdoor Pool
Room Types
Two-Bedroom ApartmentThis spacious apartment consists of a kitchen, a seating area, 2 separate bedrooms and 2 bathrooms with a shower and a hairdryer. Guests can make meals in the kitchen that is equipped with a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment features air conditioning, a washing machine, a flat-screen TV with cable channels and a balcony. The unit offers 3 beds.
Two-Bedroom Apartment with Ocean ViewThis spacious apartment consists of a kitchen, a seating area, 2 separate bedrooms and 2 bathrooms with a shower and a hairdryer. The fully equipped kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment provides a flat-screen TV with cable channels, a washing machine, a tea and coffee maker, a wardrobe as well as sea views. The unit offers 3 beds.
Three-Bedroom ApartmentThis spacious apartment comes with a kitchen, a seating area, 3 separate bedrooms and 2 bathrooms with a bath and a shower. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment has air conditioning, a washing machine, a flat-screen TV with cable channels and a balcony. The unit has 4 beds.
One-Bedroom ApartmentThe air-conditioned apartment features 1 bedroom and 1 bathroom with a shower and a hairdryer. Meals can be prepared in the well-fitted kitchen, which is equipped with a stovetop, a refrigerator, a dishwasher and kitchenware. Featuring a balcony, this apartment also provides a washing machine, a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 1 bed.
Three-Bedroom Ocean SuiteThis spacious suite comprises a kitchen, a seating area, 3 separate bedrooms and 2 bathrooms with a bath and a shower. The fully equipped kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned suite provides a flat-screen TV with cable channels, a washing machine, a tea and coffee maker, a wardrobe as well as sea views. The unit offers 4 beds.
Guest Reviews
7.8
Good
Location
Nestled in the heart of Broadbeach, Mantra Sierra Grand boasts an unbeatable location celebrated by many of its guests. The hotel's proximity to the iconic Pacific Fair Shopping Centre makes it a prime choice for avid shoppers. Moreover, its convenient access to the beach, just a short five-minute stroll away, provides guests with the perfect blend of sun and surf. Dining enthusiasts will appreciate the plethora of restaurants within walking distance, while seamless access to public transportation ensures easy exploration of the Gold Coast.
Whether attending events at the Convention Centre or trying their luck at the nearby casino, guests find Mantra Sierra Grand to be strategically positioned. The spacious and clean accommodations offer stunning ocean views that add to the charm of the stay. Friendly staff and well-maintained facilities, including pools and parking, further enhance the guest experience, making this hotel a favored choice for both families and groups seeking a central location with all the amenities at their fingertips.
Rooms
Mantra Sierra Grand offers an inviting mix of comfort, space, and convenience, ideal for travelers seeking a memorable stay. Guests consistently highlight the spaciousness of the apartments, with many emphasizing the generous size of the three-bedroom units and the two-bedroom configurations, perfect for families. Most rooms feature modern, comfortable furnishings, and are very clean, providing all necessary amenities for a home-away-from-home experience.
The views from the apartments are frequently praised, with many enjoying ocean vistas and expansive balconies. The location is another significant advantage, being conveniently close to local attractions, shops, beaches, and public transport options.
Facilities like a heated spa and pool, as well as a well-equipped kitchen, add to the appeal for longer stays. While some units could benefit from minor maintenance, the overall experience remains positive, with helpful staff and a professional approach to service ensuring every guest's needs are met. The accommodation at Mantra Sierra Grand stands out for offering a comfortable, clean, and well-positioned base for exploring the area.
Beds
Mantra Sierra Grand seems to offer a mixed experience when it comes to bedding quality. Generally, guests find the beds to be very comfortable, often complimenting the king-sized and comfy mattresses. Clean linen and great quality pillows add to the overall positive sleeping experience for many visitors, with plenty of praise for the comfort of beds and pillows surpassing other hotels. However, there are some contrasting opinions, as a few guests found the beds hard or too soft, with certain beds showing signs of wear and sagging in spots from overuse. Despite these occasional drawbacks, the majority of feedback suggests that Mantra Sierra Grand provides a restful and cozy night's sleep, supported by decent mattresses and attention to cleanliness and pillow quality.
Cleanliness
Mantra Sierra Grand appears to be a popular choice for travelers who prioritize cleanliness and spacious accommodations. Some guests highlight the hotel's immaculate and faultless cleanliness, describing their stays as spotless and delightful. Many reviews praise the modern and well-kept apartments, noting that they are spacious, airy, and equipped with all necessary amenities, making them comfortable to stay in. The location is also greatly appreciated, situated conveniently close to the beach, shopping centers, and popular attractions like the casino.
The hotel staff receive positive mentions for their friendliness and helpfulness, contributing to an overall welcoming and pleasant experience. However, not all reviews are glowing; some guests mention inconsistencies in cleanliness, specifically pointing out issues with carpets, windows, and certain kitchen appliances, and express a desire for a more thorough clean. A few comments bring up age and rundown conditions of some facilities, yet overall, most visitors seem satisfied with the cleanliness and comfort offered by Mantra Sierra Grand, making it a viable choice for those seeking well-located, comfortable accommodations in Broadbeach.
Staff
At Mantra Sierra Grand, guests are met with an exceptional level of hospitality that is frequently praised by visitors. The reception staff, including standout individuals like Tamara, Josh, Ashlee, Liam, and Wendy, consistently demonstrate kindness, professionalism, and a genuine passion for their roles. They are known for being friendly, welcoming, and always willing to go the extra mile to assist guests in any way possible, from handling early check-ins to resolving issues with efficiency and care.
The team’s responsiveness and attentiveness create a warm and inviting atmosphere, making guests feel at ease from check-in through to check-out. The staff's commitment to service excellence is evident in their courteous and accommodating approach, consistently leaving guests impressed with their ability to cater to different needs and quickly address any concerns.
Additionally, the hotel benefits from a fantastic location that is close to attractions such as Pacific Fair, shopping areas, the beach, and various parks. The cleanliness and well-maintained condition of the rooms complement the superb service, contributing to an all-around pleasant stay. Visitors often highlight the combination of outstanding staff and excellent facilities, which makes the Mantra Sierra Grand an appealing choice for travelers seeking comfort and convenience.
Wi-Fi
The Mantra Sierra Grand offers a range of amenities and comforts, making it a desirable destination for travelers. However, the wifi service has received a notable amount of critical feedback. Guests have expressed challenges with connectivity, including difficulties in accessing wifi throughout the hotel and specific issues regarding its speed and reliability. The lack of complimentary wifi was frequently highlighted as a disappointment. Additionally, some guests mentioned needing to go to reception multiple times due to connectivity problems and expressed a preference for wifi to be included at check-in. While there are many positive aspects of staying at the Mantra Sierra Grand, such as the comprehensive amenities available, the wifi service appears to be an area in need of improvement.
Gym
Mantra Sierra Grand offers a gym experience that consistently earns praise from its guests. The hotel's fitness center is frequently highlighted for being well-equipped, spacious, and ideal for those looking to maintain their workout routine during their stay. Many visitors appreciate the range and quality of equipment available, ensuring daily fitness sessions are both possible and enjoyable. Guests find the combination of a great gym with other amenities such as indoor and outdoor pools, jacuzzis, and a sauna to be an impressive offering, contributing to an overall fulfilling experience. These facilities make the hotel a fitting choice for those seeking both fitness and relaxation during their stay.
Pool
Mantra Sierra Grand offers guests an enjoyable stay with its impressive pool and spa facilities. Visitors consistently praise the hotel's indoor and outdoor pools, highlighting the warmth and cleanliness that make these areas a favored spot for relaxation and fun. Families particularly appreciate the dual pool setup, which proves convenient for entertaining children, regardless of weather conditions. The hotel's strategic location complements the quality of its amenities, allowing easy access to surrounding attractions while providing guests with a welcoming retreat within its spacious pool area.
The pool facilities are both extensive and well-maintained, featuring heated options that ensure comfort and usability year-round. Guests value the opportunity to unwind in the clean, beautifully temperature-controlled outdoor pool while enjoying great views. For those seeking added convenience, the adjacent spa offers a nice, warm escape, with its own change area and showers for ease of use. The pools are further complemented by the hotel's outstanding gym, ensuring fitness enthusiasts have everything they need.
While predominantly positive, a few minor issues were noted, such as occasional cloudiness in the spa and a need for additional towels, including beach towels at the poolside. Despite these rare drawbacks, the warm, clean, and inviting pool environment stands out as a prominent feature of Mantra Sierra Grand, making it a recommended option for travelers looking to enjoy both relaxation and recreational activities during their stay.
Beach
Mantra Sierra Grand boasts an enviable location for beach lovers, as it's just a short walk from a beautiful, patrolled beach. Guests consistently highlight its proximity to the shore, making it an ideal spot for enjoying the sand and surf with ease. The convenience extends beyond the beach, with the hotel strategically positioned within walking distance of shopping, dining, and entertainment options, including the Pacific Fair shopping centre. The hotel's well-equipped apartments provide a comfortable stay, complemented by great views from the balconies and excellent customer service from the staff. Whether for leisure or business, guests appreciate the easy access to the beach, making it a perfect base for enjoying both relaxation and local attractions.
Parking
Mantra Sierra Grand provides a mixed experience when it comes to parking. While some guests appreciate the convenience of onsite parking, noting the availability of free and secure parking in the basement, others find the experience a bit challenging. The hotel offers complimentary parking, which is a definite plus for those traveling with a vehicle, and many guests highlighted easy and accessible parking facilities.
However, navigating the parking area can be confusing for some, with directions needing more clarity. The car park is described as being somewhat of a maze, with some guests finding the signs unclear and the parking spaces tight. Despite these challenges, the availability of allocated parking spaces and the absence of additional charges make the parking service favorable overall. Access to nearby amenities like shops adds to the convenience, offering an added benefit. Secure, undercover parking included in the hotel's amenities is appreciated by many, making it a positive aspect of the stay.
5 Star
Mantra Sierra Grand promises an exceptional stay with its outstanding facilities and first-class service. This hotel is well-regarded for its immaculate cleanliness, making it feel like a home away from home. Its prime location, just across from the Pacific Fair Mall and convenient public transport, offers both convenience and stunning ocean views. Guests frequently appreciate the excellent value for money, with apartment sizes described as generous. Despite some remarks about the need for renovations and occasional discrepancies in cleanliness, the hotel's facilities and service are often praised as professional and flawless. The exceptional service provided by the staff leaves a lasting impression on guests, making it a favorable choice for travelers seeking quality accommodations in a fantastic location.
Outdoor Pool
The outdoor pool at Mantra Sierra Grand is a standout feature that guests appreciate alongside the hotel's range of recreational facilities. Visitors consistently highlight the excellent amenities, including the outdoor and indoor pools, a spa, and a gym. The outdoor pool gains specific praise for its size and its welcoming atmosphere, especially during the afternoons when it is particularly inviting. Despite some mixed feedback, the majority of comments reflect positively on the outdoor pool as part of a broader array of quality leisure options at the hotel.
Indoor Pool
Visitors to Mantra Sierra Grand often praise the hotel's excellent facilities, particularly highlighting the indoor and outdoor pools, saunas, and spa amenities. The indoor pool consistently receives compliments for its pleasant warmth, making it an attractive option for relaxation after a day out. Guests find the combination of both indoor and outdoor pools to be fantastic, offering flexibility regardless of weather conditions. The inclusion of a well-equipped gym within the property further enhances the leisure experience, rounding out a suite of amenities that contribute to a highly enjoyable stay.
Luxury
Mantra Sierra Grand has garnered praise for its comfortable and clean accommodations, meeting guest expectations with its well-maintained surroundings. Visitors have highlighted the stunning views and luxurious furniture that contribute to an enjoyable stay. The property's excellent location in the heart of Broadbeach offers convenience and affordability, making it a great choice for travelers. The hotel staff are noted for their friendliness, enhancing the overall experience at this fantastic property. Guests appreciate the spaciousness and cleanliness of the rooms, expressing a willingness to return for future stays.
Yes, Mantra Sierra Grand has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.
No, a spa isn't available at Mantra Sierra Grand.
No, Mantra Sierra Grand doesn't allow dogs.
Yes, parking facilities are available at Mantra Sierra Grand.