Paradise Resort Gold Coast
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Summary of reviewsParadise Resort Gold Coast receives acclaim largely for its strategic location and family-friendly amenities. Ideally situated near Surfers Paradise and Cavill Avenue, the resort provides easy access to a variety of restaurants, shops and entertainment options. The beach, reachable within a short walk, is a major draw, offering leisurely strolls and beach activities with lifeguard supervision. Transport connections, including nearby tram and light rail stops, further enhance the convenience for exploring the Gold Coast, especially for families and tourists.
The breakfast experience at the resort is generally appreciated for its variety and the convenience offered by a gated play area for children, allowing for a relaxed dining atmosphere. However, the lack of included hot food and additional costs for items such as bacon and pancakes have been points of contention among guests. Interestingly, the amicable and efficient breakfast staff receive positive recognition.
Dinner options at the resort are noted for the quality of specific dishes like pizza, but the overall feedback indicates issues with high pricing, limited healthy options and occasional inconsistencies in food quality and service. Despite the convenience of on-site dining, improvements in menu variety and pricing could enhance the dining experience.
Guest feedback on the rooms is mixed with positive remarks about their comfort and spaciousness for families, complemented by daily housekeeping. However, the call for refurbishment is significant with numerous reports of dated, unclean rooms requiring better maintenance and upgrades. Noise disturbances and basic amenity shortages further contribute to the critiques.
Cleanliness is an area marked by variability with some guests praising diligent housekeeping while others point out pervasive issues such as dirty carpets, mould and musty smells. The pool and spa areas, while generally praised for their cleanliness, have received occasional criticism for overcrowding and maintenance issues.
Staff at Paradise Resort Gold Coast are frequently acknowledged for their friendliness, attentiveness and helpful nature, significantly enhancing the guest experience. Nonetheless, isolated mentions of unaccommodating behavior from some front desk and restaurant staff do exist.
While providing free Wi-Fi, the service is often considered unreliable, particularly in guest rooms, leading to frustrations for those needing consistent internet access.
The pool area remains a standout feature, particularly for families with children. Varied pools, including heated options and engaging kids’ activities such as the water park and indoor playgrounds, are well-received. Occasional maintenance issues and overcrowding do not substantially deter the overall enjoyment.
Being close to the beach is a cherished resort asset, offering stunning views and easy access, despite minor mentions calling for improved maintenance. Families appreciate the extensive child-centric amenities, ensuring an engaging and enjoyable stay.
Parking, while available on-site, presents challenges including space limitations, additional costs and occasional issues with securing a spot, suggesting planning ahead for better convenience.
Overall, Paradise Resort Gold Coast is celebrated for its family-friendly environment, strategic location and engaging amenities, although there are areas like dining variety, room upkeep and Wi-Fi reliability that could benefit from enhancements.
Categories
The breakfast experience at the resort is generally appreciated for its variety and the convenience offered by a gated play area for children, allowing for a relaxed dining atmosphere. However, the lack of included hot food and additional costs for items such as bacon and pancakes have been points of contention among guests. Interestingly, the amicable and efficient breakfast staff receive positive recognition.
Dinner options at the resort are noted for the quality of specific dishes like pizza, but the overall feedback indicates issues with high pricing, limited healthy options and occasional inconsistencies in food quality and service. Despite the convenience of on-site dining, improvements in menu variety and pricing could enhance the dining experience.
Guest feedback on the rooms is mixed with positive remarks about their comfort and spaciousness for families, complemented by daily housekeeping. However, the call for refurbishment is significant with numerous reports of dated, unclean rooms requiring better maintenance and upgrades. Noise disturbances and basic amenity shortages further contribute to the critiques.
Cleanliness is an area marked by variability with some guests praising diligent housekeeping while others point out pervasive issues such as dirty carpets, mould and musty smells. The pool and spa areas, while generally praised for their cleanliness, have received occasional criticism for overcrowding and maintenance issues.
Staff at Paradise Resort Gold Coast are frequently acknowledged for their friendliness, attentiveness and helpful nature, significantly enhancing the guest experience. Nonetheless, isolated mentions of unaccommodating behavior from some front desk and restaurant staff do exist.
While providing free Wi-Fi, the service is often considered unreliable, particularly in guest rooms, leading to frustrations for those needing consistent internet access.
The pool area remains a standout feature, particularly for families with children. Varied pools, including heated options and engaging kids’ activities such as the water park and indoor playgrounds, are well-received. Occasional maintenance issues and overcrowding do not substantially deter the overall enjoyment.
Being close to the beach is a cherished resort asset, offering stunning views and easy access, despite minor mentions calling for improved maintenance. Families appreciate the extensive child-centric amenities, ensuring an engaging and enjoyable stay.
Parking, while available on-site, presents challenges including space limitations, additional costs and occasional issues with securing a spot, suggesting planning ahead for better convenience.
Overall, Paradise Resort Gold Coast is celebrated for its family-friendly environment, strategic location and engaging amenities, although there are areas like dining variety, room upkeep and Wi-Fi reliability that could benefit from enhancements.
Family Friendly Resort
Voted Australia's Best Family Resort multiple times, it features an ice-skating rink, a waterpark, kids club, miniature train, and daily activities. It offers varied accommodation styles, with the largest rooms catering to families of up to 8 people and is located close to Surfers Paradise Beach.
Resort with Swimming Pool
This resort is highly regarded for its family-oriented pool facilities and engaging activities. The well-designed pool area ensures that both kids and adults have an enjoyable and memorable stay.
Heated Pool Pool Water Slide Water Park Outdoor Pool
Accessible Resort
Accessible rooms at Paradise Resort Gold Coast are located in Dustys Digs and feature a private ensuite with a glide in and out shower for wheelchair access, grab rails, and a shower chair. The hotel offers accessible parking, lift access to all floors, accessible public restrooms, and a portable pool lift with trained staff available to assist.
Resort with Outdoor Pool
Known for being family-friendly, this resort features an incredible waterpark with various slides and water features, in addition to other pool areas.
Resort with Pool Water Slide
This resort is renowned for its exceptional water park facilities, including multiple thrilling water slides suitable for all ages. It offers a dedicated kids' club and a wide range of family-friendly activities, ensuring a memorable and fun-filled vacation.
Resort with Heated Pool
Features a heated pool and various family-friendly activities, making it a great option for families seeking both relaxation and entertainment.
Resort near The Beach
Business Resort
Resort with Parking
Resort with Gym
Resort with Water Park
Guest Reviews
Paradise Resort Gold Coast enjoys an enviable location, making it a popular choice for families and travelers who value convenience and proximity to key attractions. Situated close to Surfers Paradise and its vibrant Cavill Avenue, guests can easily access a variety of restaurants, shops and entertainment options. The resort is only a short walk from the beach, allowing for leisurely strolls and fun beach days with lifeguards on duty. Additionally, the nearby tram and light rail stops provide effortless connectivity to other parts of the Gold Coast, including theme parks and other tourist spots.
While catering exceptionally well to families with children through its array of indoor and outdoor activities, the resort ensures relaxation for adults as well. On-site facilities, such as a heated pool, kids club and various entertainment options, mean that families can have an enjoyable stay without needing to venture far.
The location is described as central, offering easy access to the main strip of Surfers Paradise and other nearby activities. The resort is appreciated for being within walking distance to essential amenities like supermarkets, a variety of restaurants and shops. It also boasts a supportive environment for family relaxation with ample entertainment specifically designed for kids.
In summary, Paradise Resort Gold Coast stands out for its superb location, centrality and convenience, making it an ideal spot for families and individuals looking to explore the best of the Gold Coast with ease.
Paradise Resort Gold Coast's breakfast offerings received mixed reviews from guests. The continental breakfast is highlighted as a convenient and enjoyable start to the day, especially when included in the booking. Reviewers appreciated the ample choice, including melon, croissants, danishes, various types of toast, cereal and spreads. The inclusion of coeliac-friendly options was also positively noted.
However, the lack of hot food in the standard breakfast buffet led to frequent disappointments. Many guests expressed frustration over having to pay extra for items like bacon, waffles and pancakes and found the additional costs to be stressful and not worth the price. Some also found the quality of hot items, when available, to be underwhelming.
Despite these drawbacks, the breakfast setup overall was found to be satisfactory by some guests with reasonable pricing and a decent selection for a continental breakfast. The presence of a gated play area for children allowed families to enjoy a more relaxed dining experience. Additionally, the friendly breakfast staff and the efficient system added to the overall meal experience for some guests.
In summary, while the continental breakfast at Paradise Resort Gold Coast is appreciated for its variety and convenience, the lack of included hot food and the extra costs for such items detract from the overall experience for many guests.
Paradise Resort Gold Coast offers a mixed dining experience that has received varied reviews from its guests. Many visitors praised the quality of the food, describing it as good, excellent and delicious. Several guests found the pizza to be a standout choice with its taste and toppings gaining positive remarks. Furthermore, the convenience of having on-site dining options such as cafes and restaurants was appreciated, making meal times hassle-free for families staying at the resort.
However, the overall feedback indicates that the pricing of food and beverages tends to be on the higher side with several guests expressing concerns about the meals being overpriced relative to their quality. The variety of menu options appears to be limited and some visitors noted a lack of healthy and nutritious choices.
Despite the convenience and instances of impressive dishes, a portion of the reviews pointed out issues with food quality and service. Complaints about inconsistent food quality, long wait times and occasional errors in meal preparation were noted. Additionally, the ambiance of the restaurant was sometimes described as noisy and not very welcoming.
In summary, while the dining options at Paradise Resort Gold Coast offer some tasty and convenient meals, the high costs and uneven quality can be a downside for visitors. Better menu variety and more reasonably priced options could enhance the overall dining experience at the resort.
Paradise Resort Gold Coast garners mixed feedback from guests, primarily reflecting a need for refurbishment and better maintenance. On the positive side, some guests found the rooms to be comfortable, reasonably spacious and suitable for families with housekeeping attending to cleanliness daily. The resort's facilities, including the indoor and outdoor playgrounds, activities for kids and the general family-friendly environment, were highly appreciated.
However, many reviews indicate that the rooms are dated and in some cases, guests reported them as dirty, smelly and in urgent need of upgrades. Issues with room maintenance, such as broken fixtures, leaky taps and malfunctioning air conditioning units, were frequently mentioned. Some rooms were found to be small and cramped, lacking basic amenities like sufficient cutlery and crockery with old and uncomfortable furniture. Noise disturbances were also a concern due to thin walls and outdated soundproofing.
Despite renovations happening in parts of the resort, many areas remain tired and worn and the presence of cockroaches and musty odors in some rooms detracted from the overall experience. Guests noted the disparity in room quality with recently refurbished rooms faring better but still underwhelming compared to the price paid.
In summary, while the resort offers a range of family-oriented amenities and comfortable rooms for some, there is a significant call for extensive renovation and better upkeep to enhance the overall guest experience.
Paradise Resort Gold Coast has received mixed reviews when it comes to the comfort of its beds. A significant number of guests found the beds to be comfortable and praised their comfiness with some specifically noting the good bedding and the comfort of both beds and pillows. However, many reviews highlight various issues with several guests mentioning that the mattresses needed updating and replacing. Some beds were described as very hard, lumpy and uncomfortable with a fair share of guests expressing dissatisfaction with the bunk beds, which were wobbly and equipped with thin or very soft mattresses. Moreover, housekeeping inconsistencies were noted with incidents of sand in beds during their stay. Overall, while some guests found the beds satisfactory, there is a noticeable need for improvement in the quality and maintenance of the mattresses and bedding to meet broader satisfaction.
Paradise Resort Gold Coast has received mixed feedback regarding its cleanliness from recent guests. On the positive side, several reviewers praised the housekeeping staff for their diligent efforts, noting that rooms were often clean, functional and tidy. Guests appreciated the daily change of towels and the overall cleanliness of communal areas and the resort.
However, a significant number of reviewers expressed concerns about the state of the facilities. Many remarked that the carpets appeared old and dirty with stains and a persistent musty smell. Issues such as mould, unclean bathrooms, outdated rooms and cockroaches were frequently mentioned. The pool and spa areas also drew criticism for their cleanliness and overcrowding with some guests noting dirty water and floating debris.
While some areas were described as well-maintained and clean, a recurring theme was the need for a deep clean and renovations to address the ageing infrastructure and hygiene issues. Overall, while the efforts of the housekeeping staff were recognized, the resort's older and often unclean facilities left much to be desired for many visitors.
At Paradise Resort Gold Coast, the staff receives a notable amount of praise, being described as extremely friendly, attentive and helpful by many guests. They are particularly recognized for their engagement with children, making the resort a pleasant experience for families with young ones. Guests have appreciated the resort staff's professionalism and efficiency, highlighting their accommodating nature and willingness to go above and beyond to meet guests' needs.
However, there are occasional mentions of negative experiences, particularly with the front desk and restaurant staff, who have been described as rude or unaccommodating by some reviewers. Despite this, the overall sentiment towards the staff remains very positive with frequent commendations for their friendliness and supportive behavior across the board.
In-house services like housekeeping and entertainment have also been lauded, showcasing the staff's dedication to maintaining high standards in cleanliness and guest satisfaction. Although a few guests reported mixed interactions, particularly noting some staff members as being slow or unenthusiastic, the consensus is that the majority of the staff significantly contribute to an enjoyable and memorable stay at Paradise Resort Gold Coast.
Visitors to Paradise Resort Gold Coast have shared mixed experiences regarding the Wi-Fi at the hotel. While some guests noted that the Wi-Fi was fast and worked well, many others reported significant issues. The connection often didn't work in rooms, was non-existent or had poor reception and speed, forcing guests to use their own internet hotspots. Additionally, some found that the Wi-Fi couldn't support all guests and it didn't connect to smart TVs or Netflix, posing challenges for families needing tech time. Although free Wi-Fi is available, its reliability appears to be limited to certain areas like the pool and reception.
The pool area at Paradise Resort Gold Coast is a major highlight, especially for families with children. Guests frequently praise the variety of pools available, including heated options, which are particularly appreciated during colder seasons. The water park and kids’ activities such as the spa and indoor playgrounds receive high marks for keeping the little ones entertained. Cleanliness of the pools is generally considered good, although some comments mention occasional issues like murky water and overcrowding during peak times. Despite some pools being smaller than expected and the main pool undergoing periodic closures, the overall design and array of swimming options are well-received. The poolside restaurant and ample activities contribute to the pool area's appeal, making it a fun and lively spot suitable for family vacations. Construction noise and some maintenance issues were noted but did not significantly detract from the general enjoyment of the pool facilities.
Paradise Resort Gold Coast boasts a prime location, highly favored by guests for its close proximity to the beach and Surfers Paradise. The ease of access to various attractions, such as Cavill Avenue and the local tram stop, makes it an excellent choice for vacationers. One of the standout features is the short walking distance to the beach, which many find to be a convenient and enjoyable stroll. The accessibility to nearby shops and beach markets adds to the allure, making it easy for guests to explore the surroundings.
While some guests have noted that the beach maintenance could use some improvement, the overall sentiment is positive due to the resort's strategic location. The beach is two blocks away, offering stunning views and easy access, complemented by services like beach chair and umbrella rentals.
Despite a few comments regarding the dated condition of the rooms and occasional maintenance issues, the resort's location near both the beach and key city attractions remains a strong advantage. Families especially appreciate the range of amenities directed at children, such as the pool, water park, kids club and playgrounds, making it a well-rounded destination for a family vacation.
Paradise Resort Gold Coast offers the convenience of on-site parking, but it comes with its challenges. Guests often mention the need to pre-book parking as spaces are limited and can fill up quickly. While some found parking to be straightforward with ample spots available, many experienced difficulties. The car park is described as tight, especially for larger vehicles and sometimes feels unsecured. The availability of EV spots is a plus, though they are occasionally occupied by non-electric cars.
An additional cost is associated with parking, generally around $20 to $40 per day, which some guests feel should be included in the room rate. The payment doesn't always guarantee a spot, leading to frustration when arriving late or during peak times. In several cases, guests parked several blocks away or were directed to a distant council parking area. There are also restrictions on vehicle height and type, such as no caravans allowed and a parking situation that can feel disorganized.
Overall, while parking at Paradise Resort Gold Coast exists and can be convenient, it requires planning ahead, is often tight and costly and not always guaranteed due to limited spaces.
Paradise Resort Gold Coast is a haven for families, particularly those with younger children, offering an array of activities to keep kids entertained all day long. The resort shines with its outstanding amenities, including water slides, pools, an indoor playground and an impressive water park. These facilities are adored by kids and praised for their cleanliness and quality.
The resort provides a plethora of well-organized activities for children, appealing especially to toddlers and primary school kids. In addition to the pools and water parks, the property features fantastic play equipment, a gated free play area and engaging workshops. The kids club offers events throughout the day, ensuring there is always something fun for the little ones.
The resort is designed with a family-friendly atmosphere in mind, making it an ideal destination for families seeking a relaxing and enjoyable getaway. The staff are notably great with kids, enhancing the welcoming environment. The facilities and the constant stream of activities contribute to a vibrant, entertaining and safe space for families.
While younger children seem to get the most out of the experience, families with older children might find it less exciting. Some reviews mention that children over six may not be as impressed and certain areas of the resort show signs of wear and aging. Nevertheless, the overall consensus highlights Paradise Resort Gold Coast as a perfect family retreat with exceptional kids' facilities and an abundance of family-centric activities.
Paradise Resort Gold Coast offers a range of facilities and services that cater to the needs of business travelers. Noted for its fairly extensive amenities, the resort provides functional business services include strong and steady Wi-Fi suitable for meetings, calls and work-related activities. The availability of meeting rooms, conference facilities and a small business center makes it a viable option for business professionals looking to combine work with a relaxing environment.
However, while the business center and conference rooms are generally regarded as good for workshops and business dealings, some guests mentioned a lack of Wi-Fi in certain rooms could hinder some business purposes. Despite these drawbacks, everything from the air conditioning to the separate kids’ facilities received positive feedback, indicating a well-rounded stay for guests with families in tow.
For those on a business trip, the resort provides essential amenities, although there were specific issues noted such as a broken phone in the room and the additional charges for parking, which some found inconvenient.
On the leisure side, Paradise Resort shines with its impressive Kids Club, water play pools and numerous activities for children, making it an appealing spot for travelers who are balancing work with family time.
In summary, while not entirely perfect for purely business accommodation, Paradise Resort Gold Coast offers a host of business-friendly services in a setting that caters superbly to family needs, ensuring a pleasant experience for professionals traveling with children.
Paradise Resort Gold Coast offers a welcoming environment with friendly and helpful staff, making guests feel at home. The resort's pool and proximity to nearby restaurants are highlighted as significant advantages for a fun-filled stay. Additionally, the resort is equipped with fully accessible rooms and bathrooms, catering to those with mobility aids and wheelchairs.
However, some areas of the resort fall short in accessibility. Pram and wheelchair access can be challenging due to steep and uneven ramps and the limited number of elevators with some floors lacking lift access altogether. The shared service lift poses additional inconvenience and elevator lights sometimes weren't operational. There were also complaints about steep ramps and a substantial number of stairs, which hinder ease of movement for guests with disabilities.
The bathrooms, while accessible, often received feedback suggesting a need for a makeover to better accommodate special requirements. The accessibility of children’s activities also needs consideration, as some areas prove challenging for young children.
To sum up, while Paradise Resort Gold Coast offers several accessible features and excellent staff service, improvements in infrastructure could enhance the experience for guests with disabilities.
Paradise Resort Gold Coast's pool area, particularly its extensive array of water slides, has received high praise from guests. The slides were consistently highlighted as great and fun, offering a safe and exhilarating experience for children of various ages. The variety of slides and water playgrounds provided endless entertainment for kids, who loved piling down them with excitement. The resort's focus on maintaining a well-kept water area ensured that the facilities were always ready for use with slides that were both well-maintained and plentiful.
Parents appreciated the designated water play areas and the additional amenities provided, such as pool water tubes suitable for all ages. However, some reviews mentioned the need for better supervision to prevent older children from bullying younger ones on the slides. Despite this, the overall sentiment was overwhelmingly positive with many guests noting that their kids thoroughly enjoyed the water slides and pools, making the resort a fantastic destination for family fun.
The heated pool at Paradise Resort Gold Coast is undoubtedly a favorite amenity for families, particularly appreciated during the colder months. Despite some mixed experiences, many guests remarked on the well-heated waters, describing them as fantastic for kids. The temperature of the pool was often noted as perfect, making it a delightful spot for young swimmers. The spa and pool area, although sometimes overcrowded with children, provided ample entertainment with features like water slides and an outdoor spa.
However, a few guests did encounter issues with the pool's heating system, noting instances where the pool heater was broken or the water wasn't warm enough. Some also mentioned cleanliness concerns in the crowded spa. Nevertheless, the overall sentiment towards the heated pool remained positive, as it allowed for enjoyable swimming even in less favorable weather.
Paradise Resort Gold Coast offers a fantastic aquatic experience, particularly for families with young children. The resort boasts multiple outdoor pools and a well-maintained water playground that are highly praised by guests. Additionally, children can enjoy pool slides and an inviting splash park, keeping the little ones entertained for hours.
The heated pool and outdoor spa receive commendations for their relaxation and comfort, making the facilities great for both kids and parents. Although there are occasional remarks about the pool being cold or temporarily closed for cleaning, the majority of guests appreciate the cleanliness and maintenance of the pools.
Entertainment goes beyond just swimming with poolside games and outdoor movies that add to the enjoyment. The wide range of activities outside the kids club ensures that the fun continues throughout the day.
Families particularly recommend the resort for its excellent and amazing facilities that cater to children, making it a perfect destination for a lovely family holiday. Despite minor noise issues and occasional cleanliness concerns, the overall experience is described as truly enjoyable and well-suited for a memorable family getaway.
Paradise Resort on the Gold Coast is a haven for families, particularly those with children who revel in water-based fun. The water park is a standout feature, frequently described as great, incredible and amazing. Kids absolutely love it; it often emerges as their favorite part of the stay. The variety of water slides and splash zones keeps children entertained for hours, ensuring there's always something exciting for them to do.
However, it's worth noting that some guests experienced closures of the main water park due to renovations or maintenance, which included regular upkeep and unforeseen health-related shutdowns. Additionally, the water park is not heated, leading to some comments about it being too cold at times. Despite these occasional issues, the overall sentiment remains positive with many families praising the abundance of activities and the joy it brings to children.
Beyond just water-based activities, the resort offers other kid-friendly features like workshops and a kids club, which also received high marks from visitors. The onsite facilities, such as pools, hot tubs and the ability to order food and drinks from the tables around the water park, add to the convenience and enjoyment of the stay.
In summary, Paradise Resort's water park and associated amenities form a key part of its appeal, particularly for families seeking a fun and engaging holiday for their children, even if there's the occasional hiccup with maintenance and temperature control.
Paradise Resort Gold Coast offers a mixed experience when it comes to luxury and comfort. Guests consistently highlighted the very comfortable beds, ensuring a restful night's sleep. Children immensely enjoyed the pool water slide, making family stays particularly delightful. Many described the resort as luxurious and high-end, noting the first-class and top-notch amenities available. It appears the resort has improved and is more luxurious and extensively marketed compared to previous visits, aligning with high standards of quality. Guests also praised the delicious food, although some mentioned that the dining options weren’t always the greatest. The resort provides a wonderful, relaxed atmosphere, making it perfect for a spontaneous weekend getaway where kids can have a great time. However, some guests expressed that while it excels in family-friendly activities, it may lack certain luxuries for adults. Overall, Paradise Resort Gold Coast stands out for its premium facilities and fantastic experience for families.
Location Show Map
Location
While catering exceptionally well to families with children through its array of indoor and outdoor activities, the resort ensures relaxation for adults as well. On-site facilities, such as a heated pool, kids club and various entertainment options, mean that families can have an enjoyable stay without needing to venture far.
The location is described as central, offering easy access to the main strip of Surfers Paradise and other nearby activities. The resort is appreciated for being within walking distance to essential amenities like supermarkets, a variety of restaurants and shops. It also boasts a supportive environment for family relaxation with ample entertainment specifically designed for kids.
In summary, Paradise Resort Gold Coast stands out for its superb location, centrality and convenience, making it an ideal spot for families and individuals looking to explore the best of the Gold Coast with ease.
Breakfast
However, the lack of hot food in the standard breakfast buffet led to frequent disappointments. Many guests expressed frustration over having to pay extra for items like bacon, waffles and pancakes and found the additional costs to be stressful and not worth the price. Some also found the quality of hot items, when available, to be underwhelming.
Despite these drawbacks, the breakfast setup overall was found to be satisfactory by some guests with reasonable pricing and a decent selection for a continental breakfast. The presence of a gated play area for children allowed families to enjoy a more relaxed dining experience. Additionally, the friendly breakfast staff and the efficient system added to the overall meal experience for some guests.
In summary, while the continental breakfast at Paradise Resort Gold Coast is appreciated for its variety and convenience, the lack of included hot food and the extra costs for such items detract from the overall experience for many guests.
Dinner
However, the overall feedback indicates that the pricing of food and beverages tends to be on the higher side with several guests expressing concerns about the meals being overpriced relative to their quality. The variety of menu options appears to be limited and some visitors noted a lack of healthy and nutritious choices.
Despite the convenience and instances of impressive dishes, a portion of the reviews pointed out issues with food quality and service. Complaints about inconsistent food quality, long wait times and occasional errors in meal preparation were noted. Additionally, the ambiance of the restaurant was sometimes described as noisy and not very welcoming.
In summary, while the dining options at Paradise Resort Gold Coast offer some tasty and convenient meals, the high costs and uneven quality can be a downside for visitors. Better menu variety and more reasonably priced options could enhance the overall dining experience at the resort.
Rooms
However, many reviews indicate that the rooms are dated and in some cases, guests reported them as dirty, smelly and in urgent need of upgrades. Issues with room maintenance, such as broken fixtures, leaky taps and malfunctioning air conditioning units, were frequently mentioned. Some rooms were found to be small and cramped, lacking basic amenities like sufficient cutlery and crockery with old and uncomfortable furniture. Noise disturbances were also a concern due to thin walls and outdated soundproofing.
Despite renovations happening in parts of the resort, many areas remain tired and worn and the presence of cockroaches and musty odors in some rooms detracted from the overall experience. Guests noted the disparity in room quality with recently refurbished rooms faring better but still underwhelming compared to the price paid.
In summary, while the resort offers a range of family-oriented amenities and comfortable rooms for some, there is a significant call for extensive renovation and better upkeep to enhance the overall guest experience.
Beds
Cleanliness
However, a significant number of reviewers expressed concerns about the state of the facilities. Many remarked that the carpets appeared old and dirty with stains and a persistent musty smell. Issues such as mould, unclean bathrooms, outdated rooms and cockroaches were frequently mentioned. The pool and spa areas also drew criticism for their cleanliness and overcrowding with some guests noting dirty water and floating debris.
While some areas were described as well-maintained and clean, a recurring theme was the need for a deep clean and renovations to address the ageing infrastructure and hygiene issues. Overall, while the efforts of the housekeeping staff were recognized, the resort's older and often unclean facilities left much to be desired for many visitors.
Staff
However, there are occasional mentions of negative experiences, particularly with the front desk and restaurant staff, who have been described as rude or unaccommodating by some reviewers. Despite this, the overall sentiment towards the staff remains very positive with frequent commendations for their friendliness and supportive behavior across the board.
In-house services like housekeeping and entertainment have also been lauded, showcasing the staff's dedication to maintaining high standards in cleanliness and guest satisfaction. Although a few guests reported mixed interactions, particularly noting some staff members as being slow or unenthusiastic, the consensus is that the majority of the staff significantly contribute to an enjoyable and memorable stay at Paradise Resort Gold Coast.
Wi-Fi
Pool
Beach
While some guests have noted that the beach maintenance could use some improvement, the overall sentiment is positive due to the resort's strategic location. The beach is two blocks away, offering stunning views and easy access, complemented by services like beach chair and umbrella rentals.
Despite a few comments regarding the dated condition of the rooms and occasional maintenance issues, the resort's location near both the beach and key city attractions remains a strong advantage. Families especially appreciate the range of amenities directed at children, such as the pool, water park, kids club and playgrounds, making it a well-rounded destination for a family vacation.
Parking
An additional cost is associated with parking, generally around $20 to $40 per day, which some guests feel should be included in the room rate. The payment doesn't always guarantee a spot, leading to frustration when arriving late or during peak times. In several cases, guests parked several blocks away or were directed to a distant council parking area. There are also restrictions on vehicle height and type, such as no caravans allowed and a parking situation that can feel disorganized.
Overall, while parking at Paradise Resort Gold Coast exists and can be convenient, it requires planning ahead, is often tight and costly and not always guaranteed due to limited spaces.
Family
The resort provides a plethora of well-organized activities for children, appealing especially to toddlers and primary school kids. In addition to the pools and water parks, the property features fantastic play equipment, a gated free play area and engaging workshops. The kids club offers events throughout the day, ensuring there is always something fun for the little ones.
The resort is designed with a family-friendly atmosphere in mind, making it an ideal destination for families seeking a relaxing and enjoyable getaway. The staff are notably great with kids, enhancing the welcoming environment. The facilities and the constant stream of activities contribute to a vibrant, entertaining and safe space for families.
While younger children seem to get the most out of the experience, families with older children might find it less exciting. Some reviews mention that children over six may not be as impressed and certain areas of the resort show signs of wear and aging. Nevertheless, the overall consensus highlights Paradise Resort Gold Coast as a perfect family retreat with exceptional kids' facilities and an abundance of family-centric activities.
Business
However, while the business center and conference rooms are generally regarded as good for workshops and business dealings, some guests mentioned a lack of Wi-Fi in certain rooms could hinder some business purposes. Despite these drawbacks, everything from the air conditioning to the separate kids’ facilities received positive feedback, indicating a well-rounded stay for guests with families in tow.
For those on a business trip, the resort provides essential amenities, although there were specific issues noted such as a broken phone in the room and the additional charges for parking, which some found inconvenient.
On the leisure side, Paradise Resort shines with its impressive Kids Club, water play pools and numerous activities for children, making it an appealing spot for travelers who are balancing work with family time.
In summary, while not entirely perfect for purely business accommodation, Paradise Resort Gold Coast offers a host of business-friendly services in a setting that caters superbly to family needs, ensuring a pleasant experience for professionals traveling with children.
Accessible
However, some areas of the resort fall short in accessibility. Pram and wheelchair access can be challenging due to steep and uneven ramps and the limited number of elevators with some floors lacking lift access altogether. The shared service lift poses additional inconvenience and elevator lights sometimes weren't operational. There were also complaints about steep ramps and a substantial number of stairs, which hinder ease of movement for guests with disabilities.
The bathrooms, while accessible, often received feedback suggesting a need for a makeover to better accommodate special requirements. The accessibility of children’s activities also needs consideration, as some areas prove challenging for young children.
To sum up, while Paradise Resort Gold Coast offers several accessible features and excellent staff service, improvements in infrastructure could enhance the experience for guests with disabilities.
Pool Water Slide
Parents appreciated the designated water play areas and the additional amenities provided, such as pool water tubes suitable for all ages. However, some reviews mentioned the need for better supervision to prevent older children from bullying younger ones on the slides. Despite this, the overall sentiment was overwhelmingly positive with many guests noting that their kids thoroughly enjoyed the water slides and pools, making the resort a fantastic destination for family fun.
Heated Pool
However, a few guests did encounter issues with the pool's heating system, noting instances where the pool heater was broken or the water wasn't warm enough. Some also mentioned cleanliness concerns in the crowded spa. Nevertheless, the overall sentiment towards the heated pool remained positive, as it allowed for enjoyable swimming even in less favorable weather.
Outdoor Pool
The heated pool and outdoor spa receive commendations for their relaxation and comfort, making the facilities great for both kids and parents. Although there are occasional remarks about the pool being cold or temporarily closed for cleaning, the majority of guests appreciate the cleanliness and maintenance of the pools.
Entertainment goes beyond just swimming with poolside games and outdoor movies that add to the enjoyment. The wide range of activities outside the kids club ensures that the fun continues throughout the day.
Families particularly recommend the resort for its excellent and amazing facilities that cater to children, making it a perfect destination for a lovely family holiday. Despite minor noise issues and occasional cleanliness concerns, the overall experience is described as truly enjoyable and well-suited for a memorable family getaway.
Water Park
However, it's worth noting that some guests experienced closures of the main water park due to renovations or maintenance, which included regular upkeep and unforeseen health-related shutdowns. Additionally, the water park is not heated, leading to some comments about it being too cold at times. Despite these occasional issues, the overall sentiment remains positive with many families praising the abundance of activities and the joy it brings to children.
Beyond just water-based activities, the resort offers other kid-friendly features like workshops and a kids club, which also received high marks from visitors. The onsite facilities, such as pools, hot tubs and the ability to order food and drinks from the tables around the water park, add to the convenience and enjoyment of the stay.
In summary, Paradise Resort's water park and associated amenities form a key part of its appeal, particularly for families seeking a fun and engaging holiday for their children, even if there's the occasional hiccup with maintenance and temperature control.
Luxury
Yes, Paradise Resort Gold Coast has pool(s) that belong to one or more of the following categories: Heated Pool, Pool Water Slide, Outdoor Pool, Water Park.
No, a spa isn't available at Paradise Resort Gold Coast.
No, Paradise Resort Gold Coast doesn't allow dogs.
Yes, parking facilities are available at Paradise Resort Gold Coast.
Yes, Paradise Resort Gold Coast has a gym.
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