The Sebel Twin Towns
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Summary of reviewsThe Sebel Twin Towns receives high praise for its superb location and overall guest experience. Positioned just a street back from the beach, the hotel offers stunning coastal views and easy access to Coolangatta’s best attractions. Its proximity to the Gold Coast Airport and seamless connection to the Twin Towns Services Club enhance the convenience with guests being able to walk to shops, cafes, restaurants and entertainment venues.
Guests commend the spacious, modern and meticulously clean rooms, many of which offer beautiful ocean views. The large, comfortable beds, excellent showers and superior breakfast offerings contribute to a highly satisfying stay. The breakfast, described as delicious and varied, stands out as a highlight with an extensive buffet selection. The breakfast staff receive accolades for their friendliness and efficiency.
Dining options extend beyond breakfast with easy access to an adjoining club, various nearby restaurants and in-room amenities for private meals. Guests appreciate the delicious meals available within the club and the picturesque surroundings for evening strolls.
The Sebel Twin Towns also boasts well-maintained facilities. While the gym could benefit from updates, the swimming pools and spa receive positive feedback for their cleanliness and convenience. The immaculate state of guest rooms and common areas further underscores the hotel's commitment to cleanliness, supported by diligent housekeeping staff.
The hotel’s staff are frequently noted for their exceptional service with many reviews highlighting their friendliness, professionalism and attentiveness. Specific staff members are often mentioned for going the extra mile to ensure guest satisfaction.
Guest feedback on free wifi was mixed with some experiencing connectivity issues, while others found it satisfactory. The simplicity of accessing ample, secure and free parking adds to the overall stress-free experience.
For families, the hotel offers a highly accommodating environment. Spacious rooms, family-friendly amenities like a toddler pool and a central location make it a perfect choice for family vacations. The welcoming atmosphere and helpful staff contribute to a supportive and enjoyable stay.
Overall, The Sebel Twin Towns is widely appreciated for its prime location, comfortable rooms, excellent service and comprehensive amenities, making it an ideal base for exploring Coolangatta and enjoying a memorable beachside holiday.
Categories
Guests commend the spacious, modern and meticulously clean rooms, many of which offer beautiful ocean views. The large, comfortable beds, excellent showers and superior breakfast offerings contribute to a highly satisfying stay. The breakfast, described as delicious and varied, stands out as a highlight with an extensive buffet selection. The breakfast staff receive accolades for their friendliness and efficiency.
Dining options extend beyond breakfast with easy access to an adjoining club, various nearby restaurants and in-room amenities for private meals. Guests appreciate the delicious meals available within the club and the picturesque surroundings for evening strolls.
The Sebel Twin Towns also boasts well-maintained facilities. While the gym could benefit from updates, the swimming pools and spa receive positive feedback for their cleanliness and convenience. The immaculate state of guest rooms and common areas further underscores the hotel's commitment to cleanliness, supported by diligent housekeeping staff.
The hotel’s staff are frequently noted for their exceptional service with many reviews highlighting their friendliness, professionalism and attentiveness. Specific staff members are often mentioned for going the extra mile to ensure guest satisfaction.
Guest feedback on free wifi was mixed with some experiencing connectivity issues, while others found it satisfactory. The simplicity of accessing ample, secure and free parking adds to the overall stress-free experience.
For families, the hotel offers a highly accommodating environment. Spacious rooms, family-friendly amenities like a toddler pool and a central location make it a perfect choice for family vacations. The welcoming atmosphere and helpful staff contribute to a supportive and enjoyable stay.
Overall, The Sebel Twin Towns is widely appreciated for its prime location, comfortable rooms, excellent service and comprehensive amenities, making it an ideal base for exploring Coolangatta and enjoying a memorable beachside holiday.
Hotel Taking Steps Towards Sustainability
This hotel is certified for sustainable tourism by Accor. Accor's certified hotels implement initiatives to reduce energy and water usage and improve overall sustainability.
Accessible Hotel
The Sebel Twin Towns offers accessible rooms with wide entry and bathroom doors and fully appointed accessible bathrooms. The property has access ramps at the entrance, level access via lifts to all rooms, designated accessible parking, and ramp access to the pool area. Staff are available to assist with accessibility needs.
Hotel with Gym
The Sebel Twin Towns is listed as offering gym facilities. The hotel provides a convenient fitness option for its guests.
Hotel with Tennis Courts
The Sebel Twin Towns is mentioned in lists of Gold Coast hotels equipped with tennis courts. Specific details about the court facilities were not available.
5-Star Hotel
As Southport's tallest building, this 5-star aparthotel offers panoramic hinterland and ocean views from suites located above level 25. Each spacious suite features full European kitchens, luxurious bathrooms, and private balconies. Guests can enjoy an outdoor podium pool, spa, sundeck, indoor pool, sauna, and a well-equipped fitness center, providing a high-end, apartment-style luxury experience.
Hotel near Golf Courses
Hotel near The Beach
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Indoor Pool Outdoor Pool
Business Hotel
Hotel with Parking
Hotel with Outdoor Pool
Hotel with Indoor Pool
Guest Reviews
The Sebel Twin Towns boasts a prime location that is highly praised by guests. Perched just one street back from the beach and offering stunning coastal views, the hotel is perfectly positioned for easy access to Coolangatta’s best attractions. Guests highlight its convenience, being a short walk away from shops, cafes, restaurants and entertainment venues.
The proximity to the Gold Coast Airport is an added advantage, making it a comfortable choice for travelers. The central setting allows guests to indulge in leisurely strolls to the beach, explore various dining options and enjoy the vibrant surrounding area without much hassle. The hotel is also connected to the Twin Towns Services Club, providing additional dining options and entertainment, which guests find particularly convenient.
The rooms are described as spacious, modern and clean with many offering beautiful views of the ocean. Amenities such as large comfortable rooms, excellent showers and superb breakfast add to the overall positive experience. The combination of great facilities and helpful, friendly staff has made it a place where guests look forward to returning.
Overall, The Sebel Twin Towns is loved for its superb location, making it an ideal base for those looking to explore the beaches and attractions of Coolangatta while enjoying the modern comforts and conveniences of the hotel.
The breakfast experience at The Sebel Twin Towns has received overwhelmingly positive feedback from guests. Many praised the extensive variety and quality of the breakfast buffet, describing it as fantastic, amazing and delicious. Diners appreciated the ample selection of foods, which ranged from made-to-order omelets to an array of fruits and hot dishes. The freshness and cleanliness of the offerings were frequently highlighted with some guests noting the buffet as the best they've ever had.
Several reviews commended the friendly and helpful breakfast staff, adding a positive note to the overall dining experience. The inclusion of breakfast in the room rate was often mentioned as a great value and a pleasant bonus, enhancing the guests' stay. Notably, some guests were thrilled with the all-you-can-eat aspect and others lauded the buffet for catering to diverse tastes.
While most feedback was favorable, a few guests suggested that the breakfast could have been hotter or mentioned an occasional lack of variety over multiple days. There were minor criticisms about the quality of the automatic coffee machine and some of the baked goods.
Overall, guests were delighted with the breakfast at The Sebel Twin Towns, frequently describing it as excellent and outstanding, making it a highlight of their stay.
The Sebel Twin Towns provides its guests with an array of convenient and impressive dining options. With easy access to an adjoining club, guests can enjoy a variety of excellent meals without worrying about the weather. Among the standout options is the fantastic Chinese Restaurant within the club. Signature restaurant offers a delightful way to start the day, ensuring a satisfying breakfast experience.
The close walking distance to numerous restaurants and cafes offers guests ample choices for dinner, including highly recommended dining at the Twin Towns Services Club, where the pizzas are notably good. Additionally, the location provides picturesque walking routes around the river and Point Danger, adding to the overall appeal.
For those who prefer a more private dining experience, rooms are equipped for guests to comfortably prepare and enjoy their own dinner. With the added benefit of a beautiful beach resort attached, The Sebel Twin Towns ensures a pleasurable and versatile stay with plenty of culinary delights.
'The Sebel Twin Towns' receives high praise for its rooms, which are frequently described as spacious, clean and modern. Many guests appreciate the rooms' comfortable beds and excellent amenities, including modern bathrooms and in-room microwaves. The rooms are frequently noted for their cleanliness and well-maintained condition with housekeeping being particularly proactive.
Several reviews highlight the sizable rooms as perfect for families and many guests are pleased with the stunning views from the balconies, including ocean vistas. The freshly refurbished and modern decor also garners positive comments, adding to the overall comfortable and luxurious feel of the accommodations.
While some operational hiccups with facilities like elevators and occasional mix-ups with room allocation are mentioned, these do not overshadow the overwhelmingly positive feedback regarding room comfort and cleanliness. Additionally, the prime location near the beach and an array of dining options adds to the appeal, making it a favorite for those seeking a comfortable, well-appointed stay.
The Sebel Twin Towns seems to leave a lasting impression on guests, particularly when it comes to the comfort of their beds. Highlighted by many visitors, the beds are frequently described as very comfortable with some guests even referring to them as extremely or super comfy. The spaciousness and cleanliness of the rooms further enhance the comfort with many noting that the bed size is generous, adding to a restful experience. For those who appreciate a soft mattress, the softness of the beds does not go unnoticed and is often praised.
However, there are a few mentions of the beds being either too soft or too hard for some guests' liking, indicating a variability in mattress firmness. Despite these occasional preferences, the consensus remains largely positive. The comfortable beds, coupled with clean rooms and delightful staff, make for an enjoyable stay. If comfort is a priority, The Sebel Twin Towns seems to deliver a satisfying and restful experience overall.
The Sebel Twin Towns hotel received numerous positive remarks regarding its cleanliness with guests consistently describing their rooms as very clean, spotless and well-maintained. Many found the accommodations not only clean but also modern and comfortable, often highlighting the fresh and neat decor. Several reviews mentioned spacious rooms with great layouts, contributing to a comfortable stay. The housekeeping team was frequently praised for their diligence, ensuring that the rooms remained pristine throughout the guests' visit. However, a few reviews noted lapses in housekeeping standards with issues such as unvacuumed carpets, crumbs on the floor and delays in towel replacements mentioned sporadically. Despite these occasional shortcomings, the overall sentiment remained positive with guests valuing the clean and modern facilities, helpful staff and excellent service. The hotel's central location near Coolangatta and the beach foreshore also added to its appeal, making it a highly recommended choice for travelers seeking a comfortable and clean stay.
At The Sebel Twin Towns, the staff consistently receives high praise from guests for their exceptional service and friendly demeanor. Visitors frequently describe the staff as helpful, polite and welcoming with many noting their cheerful and professional attitudes. The team is commended for being attentive to guest needs and interactions with the staff often leave a positive impression on guests.
Particular highlights include the courteous manner of the breakfast staff and the efficiency and friendliness of the cleaning crew. Specific staff members, such as Taylor at the front desk and Lisa at reception, are mentioned for going above and beyond to assist guests. The concierges and other team members across different departments are also recognized for their patience and kindness, contributing to a pleasant stay.
However, a few reviews indicate room for improvement at the reception desk with some guests finding the reception staff less welcoming and in need of better training. Despite these occasional critiques, the majority of feedback underscores the excellent service provided by the hotel staff, making it a defining feature of the guest experience at The Sebel Twin Towns.
The Sebel Twin Towns offers complimentary wifi as a part of its amenities. Guests have had mixed experiences with the internet service provided. While some appreciated the availability of free internet, others noted significant issues such as slow speeds, poor connectivity and difficulty maintaining a stable connection. Several guests reported needing to raise complaints multiple times, indicating that the wifi service could be inconsistent. Despite these issues, there are mentions of good wifi performance, suggesting that experiences may vary depending on the room or other factors.
The gym at The Sebel Twin Towns leaves something to be desired. While the presence of fitness facilities such as pools and a fitness room is a positive aspect, the gym appears quite basic and small. The equipment provided includes a treadmill and some machines, but guests noted that it lacks weights and that the existing equipment is somewhat outdated. Overall, the gym could benefit from significant updating to meet higher expectations. Nevertheless, some visitors did find the gym to be a convenient addition to the hotel's amenities.
The Sebel Twin Towns boasts a great swimming pool experience with both indoor and outdoor options available. The indoor pool is highly praised for being 25 meters long, heated and containing features like graded steps and a handrail for convenience. Guests find the pool to be clean, warm and perfect for use even on rainy days. The outdoor areas, including another pool, provide additional relaxation spots. The hotel also features a spa that closes at 9 pm, complementing the pool areas. While the pools could benefit from some renovation touch-ups, they are generally considered lovely and well-maintained. The complimentary facilities, such as the gym, enhance the overall guest experience.
Nestled just a short walk from the scenic shores of Coolangatta, The Sebel Twin Towns offers an ideal location for beach lovers. Guests frequently highlight the convenience of being close to multiple pristine beaches including Greenmount Beach and Rainbow Bay. The rooms are praised for their spaciousness and cleanliness, often featuring balconies that afford partial views of the stunning coastline. The easy accessibility of the beach makes morning strolls along the shore a delightful experience.
The proximity to the ocean isn't the only appealing aspect; the hotel’s location near various shops and dining establishments further enhances the experience. The bridge connecting to the local club is another appreciated amenity, making it easy to enjoy different dining options without venturing far. With the beach practically around the corner, visitors are treated to the perfect blend of relaxation and activity, all set against the backdrop of beautiful beach views. Whether coming for the easy beach access or the scenic ocean vistas from the balcony, guests find The Sebel Twin Towns’ location truly excellent.
The Sebel Twin Towns offers guests a notably stress-free parking experience. With easy access to the car park and free parking readily available, visitors rarely encounter difficulty finding a spot. Ample and secure underground parking further enhances convenience, ensuring vehicles are both safe and protected from the elements.
Despite the conveniences, some guests report the parking layout and navigation can be somewhat confusing, particularly with insufficient instructions for the underground areas. Improved signage and possibly a key drop box would greatly enhance this experience. Yet, overall, the ease and availability of parking at The Sebel Twin Towns contribute positively to the overall guest experience.
The Sebel Twin Towns offers a highly family-friendly environment, making it an ideal choice for families seeking a well-rounded holiday experience. The rooms are well-suited for families, equipped with amenities that ensure both parents and children have a comfortable stay. One review highlights how even toddlers are catered for with facilities like an additional fold-out bed to accommodate the youngest members of the family.
Families can enjoy a range of activities, including a toddler pool that provides a safe and fun space for children to splash around. The hotel's central location, close to restaurants and shops, makes it convenient for family outings and dining. The area is described as a beautiful spot, perfect for those looking to explore the surroundings easily.
The friendly and welcoming hotel staff, particularly at reception, play a significant role in enhancing the stay, making guests feel like they are part of an extended family. This added touch of hospitality ensures that families feel supported, especially during significant life events or last-minute travel needs.
Overall, guests consistently note that the combination of excellent amenities, kid-friendly activities and a prime location makes The Sebel Twin Towns a top choice for family vacations.
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Location
The proximity to the Gold Coast Airport is an added advantage, making it a comfortable choice for travelers. The central setting allows guests to indulge in leisurely strolls to the beach, explore various dining options and enjoy the vibrant surrounding area without much hassle. The hotel is also connected to the Twin Towns Services Club, providing additional dining options and entertainment, which guests find particularly convenient.
The rooms are described as spacious, modern and clean with many offering beautiful views of the ocean. Amenities such as large comfortable rooms, excellent showers and superb breakfast add to the overall positive experience. The combination of great facilities and helpful, friendly staff has made it a place where guests look forward to returning.
Overall, The Sebel Twin Towns is loved for its superb location, making it an ideal base for those looking to explore the beaches and attractions of Coolangatta while enjoying the modern comforts and conveniences of the hotel.
Breakfast
Several reviews commended the friendly and helpful breakfast staff, adding a positive note to the overall dining experience. The inclusion of breakfast in the room rate was often mentioned as a great value and a pleasant bonus, enhancing the guests' stay. Notably, some guests were thrilled with the all-you-can-eat aspect and others lauded the buffet for catering to diverse tastes.
While most feedback was favorable, a few guests suggested that the breakfast could have been hotter or mentioned an occasional lack of variety over multiple days. There were minor criticisms about the quality of the automatic coffee machine and some of the baked goods.
Overall, guests were delighted with the breakfast at The Sebel Twin Towns, frequently describing it as excellent and outstanding, making it a highlight of their stay.
Dinner
The close walking distance to numerous restaurants and cafes offers guests ample choices for dinner, including highly recommended dining at the Twin Towns Services Club, where the pizzas are notably good. Additionally, the location provides picturesque walking routes around the river and Point Danger, adding to the overall appeal.
For those who prefer a more private dining experience, rooms are equipped for guests to comfortably prepare and enjoy their own dinner. With the added benefit of a beautiful beach resort attached, The Sebel Twin Towns ensures a pleasurable and versatile stay with plenty of culinary delights.
Rooms
Several reviews highlight the sizable rooms as perfect for families and many guests are pleased with the stunning views from the balconies, including ocean vistas. The freshly refurbished and modern decor also garners positive comments, adding to the overall comfortable and luxurious feel of the accommodations.
While some operational hiccups with facilities like elevators and occasional mix-ups with room allocation are mentioned, these do not overshadow the overwhelmingly positive feedback regarding room comfort and cleanliness. Additionally, the prime location near the beach and an array of dining options adds to the appeal, making it a favorite for those seeking a comfortable, well-appointed stay.
Beds
However, there are a few mentions of the beds being either too soft or too hard for some guests' liking, indicating a variability in mattress firmness. Despite these occasional preferences, the consensus remains largely positive. The comfortable beds, coupled with clean rooms and delightful staff, make for an enjoyable stay. If comfort is a priority, The Sebel Twin Towns seems to deliver a satisfying and restful experience overall.
Cleanliness
Staff
Particular highlights include the courteous manner of the breakfast staff and the efficiency and friendliness of the cleaning crew. Specific staff members, such as Taylor at the front desk and Lisa at reception, are mentioned for going above and beyond to assist guests. The concierges and other team members across different departments are also recognized for their patience and kindness, contributing to a pleasant stay.
However, a few reviews indicate room for improvement at the reception desk with some guests finding the reception staff less welcoming and in need of better training. Despite these occasional critiques, the majority of feedback underscores the excellent service provided by the hotel staff, making it a defining feature of the guest experience at The Sebel Twin Towns.
Wi-Fi
Gym
Pool
Beach
The proximity to the ocean isn't the only appealing aspect; the hotel’s location near various shops and dining establishments further enhances the experience. The bridge connecting to the local club is another appreciated amenity, making it easy to enjoy different dining options without venturing far. With the beach practically around the corner, visitors are treated to the perfect blend of relaxation and activity, all set against the backdrop of beautiful beach views. Whether coming for the easy beach access or the scenic ocean vistas from the balcony, guests find The Sebel Twin Towns’ location truly excellent.
Parking
Despite the conveniences, some guests report the parking layout and navigation can be somewhat confusing, particularly with insufficient instructions for the underground areas. Improved signage and possibly a key drop box would greatly enhance this experience. Yet, overall, the ease and availability of parking at The Sebel Twin Towns contribute positively to the overall guest experience.
Family
Families can enjoy a range of activities, including a toddler pool that provides a safe and fun space for children to splash around. The hotel's central location, close to restaurants and shops, makes it convenient for family outings and dining. The area is described as a beautiful spot, perfect for those looking to explore the surroundings easily.
The friendly and welcoming hotel staff, particularly at reception, play a significant role in enhancing the stay, making guests feel like they are part of an extended family. This added touch of hospitality ensures that families feel supported, especially during significant life events or last-minute travel needs.
Overall, guests consistently note that the combination of excellent amenities, kid-friendly activities and a prime location makes The Sebel Twin Towns a top choice for family vacations.
Yes, The Sebel Twin Towns has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.
No, a spa isn't available at The Sebel Twin Towns.
No, The Sebel Twin Towns doesn't allow dogs.
Yes, parking facilities are available at The Sebel Twin Towns.
Yes, The Sebel Twin Towns has a gym.
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