ULTIQA Beach Haven on Broadbeach
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Summary of reviewsULTIQA Beach Haven on Broadbeach stands out as an excellent choice for travelers, thanks to its prime location and well-appreciated amenities. Situated just steps away from the beach and close to numerous shops, supermarkets and restaurants, the property offers stunning ocean and Gold Coast views. The hotel's proximity to public transport, the Convention Centre and major shopping centers like Oasis Mall and Pacific Fair, allows guests convenient access to explore Broadbeach and its surroundings.
The spacious and clean apartments, many of which are modern and well-appointed, receive considerable praise. Families find the accommodations roomy and well-equipped, benefiting from amenities such as multiple pools, a sauna and tennis courts. The property maintains a welcoming environment with exceptional customer service, frequently commended by guests for the staff's friendliness, helpfulness and efficiency. Special mentions are made of individual staff members who go above and beyond to enhance guests' experience.
While cleanliness reviews are mixed with some guests noting issues like dusty apartments and outdated decor, the general facility upkeep and welcoming ambiance mitigate these concerns. The property's lovely pool area, complete with three swimming pools and additional amenities like a BBQ area, sauna and tennis courts, further enriches the guest experience. Families and children particularly appreciate the pool facilities, which include a dedicated children's pool praised for its cleanliness and heated water.
Though there are mentions of inconsistent room standards and maintenance issues, the hotel's strategic location and overall amenities are highlighted as strong points, making it a solid four-star choice. Guests with vehicles benefit from the secure and free parking options provided onsite, adding to the convenience of their stay.
ULTIQA Beach Haven on Broadbeach effectively caters to diverse guest needs, whether for family vacations, business trips or leisurely getaways. The combination of its unbeatable location, spacious accommodations, thoughtful amenities and friendly staff ensures an enjoyable and memorable stay for its visitors.
Categories
The spacious and clean apartments, many of which are modern and well-appointed, receive considerable praise. Families find the accommodations roomy and well-equipped, benefiting from amenities such as multiple pools, a sauna and tennis courts. The property maintains a welcoming environment with exceptional customer service, frequently commended by guests for the staff's friendliness, helpfulness and efficiency. Special mentions are made of individual staff members who go above and beyond to enhance guests' experience.
While cleanliness reviews are mixed with some guests noting issues like dusty apartments and outdated decor, the general facility upkeep and welcoming ambiance mitigate these concerns. The property's lovely pool area, complete with three swimming pools and additional amenities like a BBQ area, sauna and tennis courts, further enriches the guest experience. Families and children particularly appreciate the pool facilities, which include a dedicated children's pool praised for its cleanliness and heated water.
Though there are mentions of inconsistent room standards and maintenance issues, the hotel's strategic location and overall amenities are highlighted as strong points, making it a solid four-star choice. Guests with vehicles benefit from the secure and free parking options provided onsite, adding to the convenience of their stay.
ULTIQA Beach Haven on Broadbeach effectively caters to diverse guest needs, whether for family vacations, business trips or leisurely getaways. The combination of its unbeatable location, spacious accommodations, thoughtful amenities and friendly staff ensures an enjoyable and memorable stay for its visitors.
Luxury Resort
Offering contemporary and luxurious Gold Coast accommodation, this resort features panoramic ocean and hinterland views from fully self-contained apartments. Amenities include two outdoor pools (one heated), an indoor pool, a steam room, an outdoor entertainment area with BBQ facilities, an onsite gymnasium, and tennis courts.
Resort for Honeymoon
These apartments have spacious accommodations and are near the beach. They provide a relaxed and comfortable environment for honeymooners, with convenient access to Broadbeach's attractions.
Resort with Spa
This resort offers spa facilities for guests seeking relaxation. Its location provides easy access to the beach and other local attractions.
Romantic Resort
Provides well-appointed apartments with ocean views and a range of amenities, offering a relaxing and romantic getaway. Its beachfront location allows couples to enjoy the sand and surf.
Resort near Nightlife Spots
ULTIQA Beach Haven on Broadbeach is located close to Albert Avenue, providing access to nightlife. The resort offers comfortable accommodations and is well-situated for exploring the local dining and entertainment.
Resort with Free Wi-Fi
This resort provides free WiFi. The property's location in Broadbeach makes it a convenient option for visitors looking to stay connected.
Resort with Tennis Courts
This resort in Broadbeach is listed as having a tennis court available for guests.
4-Star Resort
ULTIQA Beach Haven offers well-equipped resort facilities and comfortable accommodations close to the beach. Its location allows easy access to local attractions and dining, providing a balanced experience of relaxation and entertainment.
Resort with Outdoor Pool
This resort features two outdoor pools, including a heated outdoor pool and a shaded children's wading pool. There is also an island pool and two gazebo barbecue entertainment centers.
Resort with Children's Pool
ULTIQA Beach Haven on Broadbeach provides a shaded children's wading pool, along with heated indoor and outdoor pools and an island pool. The facilities are well-suited for families seeking a relaxing beachfront escape.
Resort with Heated Pool
Features a heated pool and spa, providing a relaxing and comfortable environment for guests. Its location in Broadbeach offers convenient access to local attractions and dining.
Resort near The Beach
Family Friendly Resort
Resort with Swimming Pool
Heated Pool Children's Pool Outdoor Pool
Resort with Parking
Resort with Gym
Skyscraper Resort
Guest Reviews
ULTIQA Beach Haven on Broadbeach boasts an incredible location, making it a favorite among travelers. Situated right across from the beach, it's perfectly positioned for easy access to shops, supermarkets and a wide array of restaurants, ensuring that dining and shopping needs are just a short walk away. The location provides unbeatable views of the ocean and the Gold Coast, enhancing the overall stay experience.
Guests repeatedly highlight how convenient the property is, being close to public transport like the tram, which allows effortless exploration of the Gold Coast. The hotel's proximity to the Convention Centre, the Blues Festival venue and major shopping centers such as the Oasis Mall and Pacific Fair further add to its appeal.
Families appreciate the spacious units and the variety of facilities, including multiple pools, a sauna and tennis courts, making it a perfect spot for a relaxing getaway. With exceptional customer service that guests frequently commend, ULTIQA Beach Haven ensures a friendly and welcoming environment.
Overall, the property's prime location, combined with its impressive amenities and excellent views, makes it a standout choice for visitors to Broadbeach.
ULTIQA Beach Haven on Broadbeach offers a mixed experience with its apartments. On the positive side, guests frequently praise the spacious and clean apartments, some of which are modern and well-appointed. The views from many of the rooms, especially from higher floors, are often described as fantastic, offering vistas of the city and ocean. The hotel’s location is highly appreciated, being close to the beach, shopping centers and dining areas.
Families find the accommodations suitable with units that are roomy and fitted with all necessary amenities. The living spaces are particularly spacious and many apartments come with well-equipped kitchens. Facilities like multiple pools, outdoor amenities and a BBQ area add to the appeal.
However, several guests mention issues with cleanliness and maintenance. Some rooms appear tired and in need of renovation with old and worn furniture. Complaints have been made about specific problems like greasy kitchen appliances, mouldy curtains and outdated decor. Moreover, the inconsistency in room standards is evident, as some units require significant upgrades, while others have been recently renovated and are in better condition.
Overall, while the location and spaciousness are strong points, there is a clear need for more consistent upkeep and modernization across the property.
Many guests have provided mixed feedback on the bedding at ULTIQA Beach Haven on Broadbeach. While some found the beds comfortable and praised the overall coziness, others experienced discomfort due to hard or lumpy mattresses. The beds in the master bedroom, which include large King-size options, received some positive remarks, but several comments indicated that the beds were past their prime, old or in need of replacement.
Guests noted that the pillows and sheets were also of poor quality with some describing the pillows as being akin to kerbs. The beds in the second bedroom were often described as small and uncomfortable with some mentioning that the mattresses felt worn and tired.
Additionally, the lack of air-conditioning in the bedrooms was a recurring issue, potentially making the rooms too hot during warmer months. Dust and outdated furniture were minor issues noted, but generally, guests did not voice significant complaints apart from the bedding and temperature concerns.
Overall, ULTIQA Beach Haven on Broadbeach could benefit from upgrading their bedding and enhancing room comfort to meet guest expectations.
The cleanliness of ULTIQA Beach Haven on Broadbeach receives mixed reviews from guests. While some visitors praised the property for being super clean, extremely clean and well-maintained, others found significant issues that compromised their experience. Positive feedback highlighted rooms that were clean, tidy and fresh smelling with some guests noting that the apartments were clean and comfortable, making it an acceptable choice for short stays.
However, numerous reviews indicated areas where cleanliness was substandard. Complaints ranged from dusty apartments and stained carpets to mouldy bathroom ceilings and cobwebs on balconies. Some guests reported dirty dishes, greasy kitchen fans and unclean cutlery. The presence of roaches, dust bunnies and an overall lack of thorough cleaning was frequently mentioned, leading to dissatisfaction for these guests.
Several reviewers suggested the property needed a deep clean and renovation, pointing out old and outdated units with rusty taps, stained furniture and dirty glass obstructing views. The cleanliness issues extended to communal areas with some guests noting that the pool was cloudy and the outdoor furniture and floors were dirty.
Although the overall facility was kept clean by the staff and had a welcoming ambiance, the inconsistency in cleanliness standards led to a lot of frustrations. For future stays, it appears that improved and more consistent cleaning practices would greatly enhance guest satisfaction.
Nestled in the vibrant heart of Broadbeach, ULTIQA Beach Haven boasts not only a fantastic location but also a staff praised for their exceptional service. Guests frequently commend the team for being particularly friendly, helpful and accommodating, making the check-in and check-out processes smooth and hassle-free.
There's a strong emphasis on the remarkable customer service provided with special mentions of the front desk team's warm welcomes and a personable cleaning staff. Staff members like Ms. Barbara at reception receive individual accolades for delivering excellent service. The staff's efforts in handling requests and providing information add to the overall positive experience, contributing to a welcoming atmosphere.
However, some reviews indicate occasional lapses in staff friendliness and maintenance issues. Yet, the general consensus leans heavily towards appreciation for the staff’s friendliness, helpful nature and their ability to go above and beyond for guests. The presence of helpful security and courteous receptionists further enhance guests' stays, underlining the hotel's commitment to quality service.
The wifi experience at ULTIQA Beach Haven on Broadbeach has received mixed reviews. Several guests reported that the wifi connection was great and served their needs adequately. However, other guests noted that the internet service frequently experienced issues such as slow speeds, patchy signal and constant disconnections. Some mentioned that the wifi only functioned well in specific areas, while others highlighted that it did not work at all or only lasted briefly during their stay. Despite the positive remarks, there is a clear consensus that the wifi service needs significant improvement to meet all guests' expectations.
ULTIQA Beach Haven on Broadbeach offers a delightful pool experience that guests have consistently praised. The pool area is described as beautiful and well-maintained, featuring three swimming pools, which offer a variety of options for relaxation and recreation. Families particularly appreciate the pools with kids spending a significant amount of time enjoying them. There are both indoor and outdoor pools with some heated for added comfort.
Guests have noted that the indoor pool and spa were under renovation during their stay, which limited accessibility temporarily. However, the outdoor pool area was frequently highlighted as fabulous and lovely with perfect temperatures making it enjoyable for all. The cleanliness and upkeep of the pool areas were commendable with cleaners taking noticeable pride in their work, ensuring a fresh and spotless environment.
Additional amenities such as a sauna, steam room, BBQ facilities and tennis courts enhance the experience, making the pool area a hub of activity and relaxation. While there were some minor issues regarding a lack of supervision and pool furniture, overall, the pool facilities at ULTIQA Beach Haven on Broadbeach received glowing reviews for their functionality and appeal.
ULTIQA Beach Haven on Broadbeach is perfectly situated for beach lovers, boasting a prime location just steps away from the beautiful, patrolled shores. Guests appreciate the ease of access to the beach, often mentioning the serene views and the short, convenient walk to the sand and surf. The proximity extends beyond the beach, as the hotel is also near a wide array of amenities, including numerous restaurants, cafes, bars and the Pacific Fair Shopping Mall. The surf club and a park are right across the street, offering additional recreational options. With its fantastic beach views and central placement close to shops and entertainment, ULTIQA Beach Haven ensures a delightful and convenient stay for all its visitors.
The facilities at ULTIQA Beach Haven on Broadbeach receive positive feedback from guests, particularly the tennis courts, which are frequently described as great and fantastic. Guests appreciate having access to well-maintained courts, noting the convenience and quality of the tennis amenities. Many reviews highlight the combination of tennis courts and pools as a fantastic feature of the hotel, contributing to an enjoyable stay. Although the tennis courts themselves are praised, there is a mention that the equipment for hire could be improved. Overall, the tennis facilities are a valued aspect of the hotel, complementing its other attractive features such as the pools and BBQ area.
ULTIQA Beach Haven on Broadbeach offers guests a highly regarded parking experience, featuring an onsite and secure car park. Many guests appreciated that the parking was easy, convenient and free of charge, including complementary parking options. This makes it hassle-free for those driving, especially with ample visitor parking available. Additionally, parking is accessible even for vehicles like 4WDs with the reception team providing assistance to ensure suitable spots. However, it’s highlighted that availability in the secured area might occasionally be limited despite the overall positive feedback.
ULTIQA Beach Haven on Broadbeach stands out as a prime destination for family travel. The property boasts a pleasant and handy location, making it ideal for tourists looking to explore the area. Families will appreciate the spacious accommodations, perfect for kids to run around and unwind. The hotel offers fantastic views and amenities that enhance the overall experience.
Families repeatedly commend the family-friendly environment with specific highlights being the children-friendly spaces and pools. The family pool area is noted for being particularly good with a new pool area that has been described as fantastic. While the indoor pool and spa area may need some upgrades, it remains a popular spot for family activities.
Staff are attentive and helpful, often going above and beyond to resolve any issues that arise, contributing to a seamless family vacation. The hotel is well-suited for a variety of family sizes, from toddlers to larger groups, making it the perfect accommodation for worn-out families looking to relax and enjoy their time together.
However, it's worth noting that while the hotel feels welcoming and accommodating for families, some aspects like the family bathroom can be challenging and the rooms are a bit dated.
Overall, ULTIQA Beach Haven on Broadbeach provides an ideal mix of comfort, convenience and kid-friendly features, making it a great choice for a memorable family holiday.
ULTIQA Beach Haven on Broadbeach is a commendable four-star establishment that shines with its well-maintained and complete facilities. The hotel features excellent accommodation options, making it a worthy choice for travelers seeking value for money. While it may not offer the opulence of a luxury five-star resort, it consistently delivers a worthwhile experience. Guests frequently highlight its great location and overall commendable facilities, reinforcing its reputation as a solid four-star choice. Having provided reliable service for over 30 years, it stands out as a trusted and reliable destination for visitors.
ULTIQA Beach Haven on Broadbeach offers a wonderful experience for families, particularly in terms of its facilities for children. The children's pool receives high praise from guests, who note that it is very clean and well-maintained, providing plenty of space for families to enjoy. The temperature of the pool is also highlighted with children especially enjoying the heated water. Beyond the children's pool, the overall pool area is described as fantastic for kids with an indoor pool option available as well. Additionally, the presence of tennis courts adds another layer of recreational activity for families. Overall, the hotel seems to be a great choice for those traveling with young ones.
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Location
Guests repeatedly highlight how convenient the property is, being close to public transport like the tram, which allows effortless exploration of the Gold Coast. The hotel's proximity to the Convention Centre, the Blues Festival venue and major shopping centers such as the Oasis Mall and Pacific Fair further add to its appeal.
Families appreciate the spacious units and the variety of facilities, including multiple pools, a sauna and tennis courts, making it a perfect spot for a relaxing getaway. With exceptional customer service that guests frequently commend, ULTIQA Beach Haven ensures a friendly and welcoming environment.
Overall, the property's prime location, combined with its impressive amenities and excellent views, makes it a standout choice for visitors to Broadbeach.
Rooms
Families find the accommodations suitable with units that are roomy and fitted with all necessary amenities. The living spaces are particularly spacious and many apartments come with well-equipped kitchens. Facilities like multiple pools, outdoor amenities and a BBQ area add to the appeal.
However, several guests mention issues with cleanliness and maintenance. Some rooms appear tired and in need of renovation with old and worn furniture. Complaints have been made about specific problems like greasy kitchen appliances, mouldy curtains and outdated decor. Moreover, the inconsistency in room standards is evident, as some units require significant upgrades, while others have been recently renovated and are in better condition.
Overall, while the location and spaciousness are strong points, there is a clear need for more consistent upkeep and modernization across the property.
Beds
Guests noted that the pillows and sheets were also of poor quality with some describing the pillows as being akin to kerbs. The beds in the second bedroom were often described as small and uncomfortable with some mentioning that the mattresses felt worn and tired.
Additionally, the lack of air-conditioning in the bedrooms was a recurring issue, potentially making the rooms too hot during warmer months. Dust and outdated furniture were minor issues noted, but generally, guests did not voice significant complaints apart from the bedding and temperature concerns.
Overall, ULTIQA Beach Haven on Broadbeach could benefit from upgrading their bedding and enhancing room comfort to meet guest expectations.
Cleanliness
However, numerous reviews indicated areas where cleanliness was substandard. Complaints ranged from dusty apartments and stained carpets to mouldy bathroom ceilings and cobwebs on balconies. Some guests reported dirty dishes, greasy kitchen fans and unclean cutlery. The presence of roaches, dust bunnies and an overall lack of thorough cleaning was frequently mentioned, leading to dissatisfaction for these guests.
Several reviewers suggested the property needed a deep clean and renovation, pointing out old and outdated units with rusty taps, stained furniture and dirty glass obstructing views. The cleanliness issues extended to communal areas with some guests noting that the pool was cloudy and the outdoor furniture and floors were dirty.
Although the overall facility was kept clean by the staff and had a welcoming ambiance, the inconsistency in cleanliness standards led to a lot of frustrations. For future stays, it appears that improved and more consistent cleaning practices would greatly enhance guest satisfaction.
Staff
There's a strong emphasis on the remarkable customer service provided with special mentions of the front desk team's warm welcomes and a personable cleaning staff. Staff members like Ms. Barbara at reception receive individual accolades for delivering excellent service. The staff's efforts in handling requests and providing information add to the overall positive experience, contributing to a welcoming atmosphere.
However, some reviews indicate occasional lapses in staff friendliness and maintenance issues. Yet, the general consensus leans heavily towards appreciation for the staff’s friendliness, helpful nature and their ability to go above and beyond for guests. The presence of helpful security and courteous receptionists further enhance guests' stays, underlining the hotel's commitment to quality service.
Wi-Fi
Pool
Guests have noted that the indoor pool and spa were under renovation during their stay, which limited accessibility temporarily. However, the outdoor pool area was frequently highlighted as fabulous and lovely with perfect temperatures making it enjoyable for all. The cleanliness and upkeep of the pool areas were commendable with cleaners taking noticeable pride in their work, ensuring a fresh and spotless environment.
Additional amenities such as a sauna, steam room, BBQ facilities and tennis courts enhance the experience, making the pool area a hub of activity and relaxation. While there were some minor issues regarding a lack of supervision and pool furniture, overall, the pool facilities at ULTIQA Beach Haven on Broadbeach received glowing reviews for their functionality and appeal.
Beach
Tennis
Parking
Family
Families repeatedly commend the family-friendly environment with specific highlights being the children-friendly spaces and pools. The family pool area is noted for being particularly good with a new pool area that has been described as fantastic. While the indoor pool and spa area may need some upgrades, it remains a popular spot for family activities.
Staff are attentive and helpful, often going above and beyond to resolve any issues that arise, contributing to a seamless family vacation. The hotel is well-suited for a variety of family sizes, from toddlers to larger groups, making it the perfect accommodation for worn-out families looking to relax and enjoy their time together.
However, it's worth noting that while the hotel feels welcoming and accommodating for families, some aspects like the family bathroom can be challenging and the rooms are a bit dated.
Overall, ULTIQA Beach Haven on Broadbeach provides an ideal mix of comfort, convenience and kid-friendly features, making it a great choice for a memorable family holiday.
4 Star
Children's Pool
Yes, ULTIQA Beach Haven on Broadbeach has pool(s) that belong to one or more of the following categories: Heated Pool, Children's Pool, Outdoor Pool.
Yes, a spa is available at ULTIQA Beach Haven on Broadbeach.
No, ULTIQA Beach Haven on Broadbeach doesn't allow dogs.
Yes, parking facilities are available at ULTIQA Beach Haven on Broadbeach.
Yes, ULTIQA Beach Haven on Broadbeach has a gym.
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