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Summary of reviewsHotel Casa Roland Golfito Resort is celebrated for its optimal location and comfort, making it a prime choice in Golfito whether for a restful holiday or a shopping spree. Situated conveniently near essential amenities such as supermarkets, pharmacies, banks and the Golfito duty-free shop, guests also enjoy easy access to the marina, beaches and other key destinations in the southern sector of Costa Rica.
Visitors frequently highlight the hotel’s comfort and cleanliness with many likening its artfully decorated interiors to an art gallery. Both the rooms and common areas are consistently praised for their exceptional cleanliness and well-maintained facilities. The hotel's spacious rooms come with comfortable beds, adequate facilities and are routinely described as comfortable and clean, though some rooms are noted to feel a bit dated and suffer from humidity issues.
The breakfast experience at the hotel receives mixed feedback but leans towards positive with many guests appreciating a complete, abundant and delicious start to their day. Dinner, meanwhile, is generally praised for its delicious food and pleasant ambiance, despite occasional inconsistencies in service and food quality.
The resort’s staff is frequently commended for their friendliness and attentiveness, contributing to a pleasant stay. Specific employees are often highlighted for their exceptional service, enhancing the overall experience. The pool area stands out as one of the hotel's best amenities, offering a large, clean and inviting space for relaxation and activity, complete with a bar and ample sunbeds.
Guests also appreciate the on-site sports facilities, including tennis courts and amenities such as secure and ample parking. Families find the hotel particularly welcoming with its child-friendly pool area, spacious rooms and overall comfortable atmosphere, making it a preferred choice for family vacations and group stays.
While the resort offers free WiFi, there are frequent complaints about unstable connections and weak signals, indicating significant room for improvement in this area. Overall, Hotel Casa Roland Golfito Resort is highly regarded for its location, cleanliness, friendly staff and a variety of amenities, making it a favored destination for travelers in Golfito. Show more
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Categories
Hotel with Spa
Features a spa, sauna, and a swimming pool. Guests can enjoy various spa treatments and therapies for relaxation. The resort also offers a sports complex with a tennis court and fitness center.
Family Friendly Hotel
Offers spacious rooms ideal for families, an outdoor pool, hot tub, and tennis court. Provides various recreational opportunities and is conveniently located near Golfito Marina. Includes amenities like complimentary Wi-Fi, an arcade/game room, and family-friendly dining options.
Dog Friendly Hotel
This hotel welcomes both dogs and cats, allowing one pet up to 20 kg for a fee. It stands out with quiet rooms, a beautiful pool area, great breakfast, and a well-equipped gym. Their dog-friendly policies are a significant plus for pet owners.
Business Hotel
This hotel offers a blend of business and leisure amenities, with four fully equipped conference rooms and an auditorium. It also provides corporate rooms, deluxe rooms and suites, making it ideal for business travelers. A business center is available, and the hotel is equipped with Wi-Fi.
Hotel with Parking
Located in Zona Americana Downtown, Golfito, this hotel offers on-site parking. It's also conveniently located near Golfito Marina and Fortunato Atencio Stadium, making it easy to explore the area without worrying about parking elsewhere.
Accessible Hotel
This hotel is listed as accessible, indicating that it offers some features for guests with accessibility needs.
Hotel with Tennis Courts
Offers tennis courts as part of its resort amenities. Combines a convenient location with on-site tennis facilities. Provides a comfortable stay with added sporting amenities.
Hotel for Honeymoon
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Room Types
Standard Double RoomThis features a large collection of fine art and sculpture by Costa Rican artists. It has air conditioning, a ceiling fan and flat-screen TV. The bathroom is private.
Breakfast is included in room rate.
Deluxe Double RoomThis features a large collection of fine art and sculpture by Costa Rican artists. It has air conditioning, a ceiling fan and flat-screen TV. The bathroom is private.
Breakfast is included in room rate.
Junior SuiteThis air-conditioned suite includes a cable TV, a small seating area, and a private bathroom with a hot water shower. It also features a balcony, a safe and a coffee maker.
Standard Double Room with Two Double BedsThis air-conditioned twin room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit has 2 beds.
Superior SuiteThis suite includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as garden views. The unit has 2 beds.
Guest Reviews
8.4
Very Good
Location
Hotel Casa Roland Golfito Resort enjoys a well-praised location that places guests in the heart of Golfito, making it a prime choice for both leisure and convenience. The hotel is frequently highlighted for its proximity to essential amenities such as supermarkets, pharmacies, banks, ATMs and the Golfito duty-free shop, as well as several dining options and viewpoints. Travelers appreciate the close access to the marina, beaches and other key destinations in the southern sector of Costa Rica.
The locale is not only convenient for shopping enthusiasts, given its near distance to the Golfito warehouse and duty-free store, but also offers easy navigation around the area, being described as centrally located with easy access. The tranquil atmosphere and beautiful surroundings, including an abundance of birds and natural elements, add to the charm of the hotel's setting.
Visitors have noted the hotel’s comfort, cleanliness and artfully decorated facilities, likening its interiors to an art gallery. The pool and spacious recreational areas further enhance the experience. With friendly and attentive staff, along with satisfying breakfast options, the hotel ensures a pleasant stay.
Overall, whether for a restful holiday or a shopping spree, Hotel Casa Roland Golfito Resort is celebrated for its optimal location, making it an excellent choice in Golfito.
Breakfast
Hotel Casa Roland Golfito Resort offers a breakfast experience that has left guests with mixed impressions. Many visitors praised the breakfast as excellent with words like complete, abundant and delicious frequently highlighted. Coffee served was often noted as tasty and satisfying. Some guests even described the breakfast as extraordinary and of Costa Rican quality. The inclusion of breakfast in the stay was generally appreciated with several noting it was a nice touch to have a varied and appetizing selection prepared by the chef.
However, not all feedback was positive. A significant number of reviews pointed out issues such as the temperature and taste of the food with some describing the breakfast as basic, cold or subpar. The lack of variety, particularly in fruits, yogurt, cheeses and breads, was a recurring criticism. Some guests were disappointed by repetitive menus and small portion sizes. Despite occasional mentions of poor quality and consistency, the overall sentiment leaned towards satisfied guests appreciating a good breakfast to start their day, even if there were areas for improvement.
Dinner
Hotel Casa Roland Golfito Resort boasts a charming dining experience, highlighted by its generally excellent and delicious food. Guests frequently praise the restaurant’s delectable offerings and the skill of its chef, who has impressed diners with exceptional dishes like expertly cooked tuna. The ambiance of the restaurant is also well-received, often described as very nice and aesthetically pleasing.
However, some guests have reported inconsistency in food quality and service. While many found the food to be well-seasoned and tasty, others noted a lack of flavor and poor seasoning, which detracted from their dining experience. The service in the restaurant seems to be a significant issue with comments pointing out slow service and occasional mismanagement. These service delays and occasional dish mix-ups have left a few diners dissatisfied despite the generally good impression of the food.
Price-wise, although many find the restaurant to offer good value, some have felt that the quality of certain dishes did not match their cost. Additionally, the atmosphere can be disturbed by loud music and a crowded dance hall during dinner times, which some guests found disruptive.
In summary, while the restaurant at Hotel Casa Roland Golfito Resort has received numerous accolades for its food and ambiance, there are notable areas for improvement in service speed and consistency of dish quality.
Rooms
Hotel Casa Roland Golfito Resort offers rooms that are generally described as comfortable and spacious. Guests appreciate the cleanliness with daily room cleaning and comfortable beds contributing to a positive stay. Many rooms are equipped with adequate facilities like a good shower, air conditioning, a mini balcony and a sitting area with a couch and large screen TV. However, some guests have mentioned that the rooms feel dated and suffer from humidity issues, leading to musty smells and, in some cases, black mold patches.
The property's basement rooms are a recurring point of criticism, often described as dark, poorly lit and uninviting. Noise is another issue with reports of external noise seeping into rooms and inadequately soundproofed walls. Some guests have experienced malfunctions such as a broken toilet or a non-operational bathroom fan.
Overall, while the hotel offers large, well-equipped and mostly clean spaces, it appears to need updates and better maintenance to address its shortcomings.
Beds
Hotel Casa Roland Golfito Resort garners a mixed reception when it comes to its beds. Many guests have found them to be comfortable, noting soft mattresses and large, cozy beds as conducive to a restful night's sleep. Descriptions such as very comfortable beds, nice beds and comfort and sleep deliciously are common positive remarks, suggesting that a good number of guests enjoyed their stay in terms of sleeping arrangements.
However, some guests have experienced issues with the beds. A recurring critique is that the beds are in need of replacement with some mentioning that the mattresses were sunken and in poor condition. There are also some mentions of ill-fitting sheets and uncomfortable pillows, detracting from the overall experience.
Despite these inconsistencies, the majority of guests did find the beds to be comfortable with rooms often described as clean and generally pleasant. For those considering a stay, it might be worth verifying if the room has been updated to ensure a comfortable bed for the night.
Cleanliness
Hotel Casa Roland Golfito Resort is consistently praised for its exceptional cleanliness throughout the property. Guests frequently highlight how very clean the rooms and facilities are, noting that everything is well-maintained and immaculate. The housekeeping staff is mentioned as being particularly attentive and wonderful, ensuring that spaces like the rooms and breakfast area are hygienically clean and neat. Visitors repeatedly express satisfaction with the cleanliness of their rooms, describing them as comfortable, spacious and beautiful.
The resort maintains high standards of hygiene, which contributes to a comfortable and pleasant environment for guests. Even the artworks displayed within the hotel are kept clean. However, some minor concerns were noted, such as some areas around the pool needing more attention and rooms being somewhat outdated. Despite these small issues, the commendable efforts of the cleaning staff stand out, making cleanliness one of the best features of the hotel.
Staff
Hotel Casa Roland Golfito Resort is widely praised for its friendly and attentive staff, which significantly enhances the guest experience. Numerous reviews highlight how welcoming, courteous and professional the staff members are. Specific employees, like Sofia, Marjurie, Katherine, Andrea Artavia and Norma, have been noted for their exceptional service and attention to detail. The bar/restaurant staff, as well as the reception team, have generally received positive feedback, contributing to a pleasant stay for the guests.
However, there are occasional mentions of inconsistencies, such as rudimentary knowledge among some restaurant staff and issues with certain receptionists. A few guests pointed out that specific staff members like Angélica and some security staff were less helpful or even unfriendly at times. Despite these minor setbacks, the overall consensus is that the staff is dedicated, friendly and willing to assist, making guests feel welcome and at home.
Wi-Fi
At 'Hotel Casa Roland Golfito Resort', the WiFi experience appears to be quite varied. While many guests reported significant issues with connectivity, particularly on the lower floors and in individual rooms, others found the WiFi strength to be generally good. Several reviewers mentioned that the internet speed could be super good in certain areas and free WiFi is available throughout the hotel.
However, there is noticeable inconsistency in WiFi reliability with frequent complaints about weak signals, unstable connections and the internet dropping constantly. Some guests even noted a lack of WiFi in their rooms entirely and faced non-responsiveness from hotel reception when issues were reported. In summary, although some guests had positive experiences with the hotel's WiFi, the overall consensus points to significant room for improvement in providing stable and robust internet connectivity throughout the property.
Pool
The pool at Hotel Casa Roland Golfito Resort receives widespread appreciation from guests for its size, cleanliness and inviting atmosphere. Visitors describe it as a dream-like experience with a unique design, ample sunbeds and well-maintained facilities. The large, beautiful pool and surrounding area, often highlighted as exceptionally nice and great, provide an enjoyable retreat for both relaxation and activity.
Guests frequently mention the presence of a bar near the pool, contributing to the overall enjoyment. Children especially love the pool area, indicating it is a popular feature for families. Despite some minor inconveniences such as occasional late access, cleanliness issues with loungers and pool closures for maintenance or cleaning, the positive aspects largely overshadow these drawbacks.
The pool area doubles as a public club at times, adding to the lively atmosphere, though some guests felt this detracted from the hotel's tranquility. Overall, the pool at Hotel Casa Roland Golfito Resort is considered one of the best amenities, offering an inviting and pleasant environment that complements the resort's other features like the sauna and gym.
Tennis
Hotel Casa Roland Golfito Resort offers a range of sports facilities, including welcoming tennis courts that guests frequently mention. Visitors appreciate the free access to these amenities, providing an appealing option for tennis enthusiasts. The resort boasts an area dedicated to tennis, adding to the overall attraction of the sports facilities. However, some guests have noted that the tennis court's conditions could be improved and found the reliability of the tennis facilities to be somewhat inconsistent. Despite these minor setbacks, the presence of tennis courts, along with other recreational activities like ping pong and pools, contributes to the resort's appeal for those seeking an active vacation.
Parking
Hotel Casa Roland Golfito Resort offers ample and secure parking options for its guests. Visitors have praised the spacious and available parking facilities, highlighting the convenience of on-site and free parking. While some reviews mentioned that parking can sometimes be a bit inconvenient or far away, the overall feedback emphasizes the general ease and safety of the parking at the hotel.
Family
Hotel Casa Roland Golfito Resort offers a vibrant and family-friendly environment that makes it an appealing choice for families. Guests consistently mention the well-maintained facilities, ensuring a comfortable and enjoyable stay for all family members. The pool area, in particular, is highlighted as a favorite spot with children showing great fondness for it, making it a central attraction at the resort. Additionally, the spacious rooms cater well to family groups, providing ample space for everyone.
The resort's atmosphere is consistently described as comfortable and welcoming for families. Many guests appreciate the family-friendly pool and the overall family-centric services. There are also facilities like tennis courts and good Wi-Fi connection, which add to the amenities available for both kids and adults.
Although some reviewers noted that the family-friendly vibes may not be as robust as in the past, the majority still find it a great spot for family travel. The resort allows pets, such as dogs, adding to the comfort for pet-owning families. Despite occasional issues with hospitality from the check-in staff, the general consensus remains positive with most families enjoying their stay and recommending it for family outings.
In summary, Hotel Casa Roland Golfito Resort is praised for its family-friendly atmosphere, child-friendly pool area, spacious rooms and accommodating environment, making it suitable for family vacations and group stays.
Business
Hotel Casa Roland Golfito Resort offers several favorable amenities and services for business travelers. The facilities are tailored to cater to a business-oriented clientele, featuring a business center and business-focused amenities that make it a convenient place for those traveling for work. The hotel provides good customer service, suitable workspaces with good tables and generally good WiFi that supports remote work. The convenient location also adds to its appeal for business stays. Despite some concerns about internet connectivity in certain rooms, most guests find it a good, business-friendly environment for their work trips.
Outdoor Pool
Hotel Casa Roland Golfito Resort boasts a sizable and appealing outdoor pool that consistently receives positive feedback from guests. The pool's large dimensions ensure it is always available and sufficient for various activities, including scuba diving. Visitors praise the inviting and spacious pool area, often describing it as super nice and beautifully maintained. Overall, the outdoor pool adds significant value to the resort, enhancing the overall guest experience with its ample space and welcoming atmosphere.
Honeymoon
Hotel Casa Roland Golfito Resort is often lauded by guests for its suitability for honeymoon couples. Its romantic ambiance, relaxed environment and the comfortable rooms make it an ideal choice for a honeymoon trip. The resort also boasts a good location, enhancing the overall experience. Guests frequently mention the quality of the food, which adds to the charm of staying here. Whether looking for a serene spot to unwind or to savor delightful cuisine, the resort promises a memorable stay for couples.
Yes, Hotel Casa Roland Golfito Resort has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Hotel Casa Roland Golfito Resort.
Yes, Hotel Casa Roland Golfito Resort welcomes dogs.
Yes, parking facilities are available at Hotel Casa Roland Golfito Resort.